LO1.

EXPLAIN DIFFERENT TYPES OF WINES TO CUSTOMER

ASSESSMENT CRITERIA:

1. Wine list was presented to customer in accordance with the enterprise

established service procedures
2. Appropriate wine types, styles, origin and or regions, viticulture (growing of
wine) and vignification (wine production) were explained to guest
3. Appropriate wine labels and terminologies are properly interpreted
4. Customers were assisted in selecting wine according to taste

CONTENTS:

 Structure, history, health benefit and trends related to wines

 Characteristics of wines including:
 Different wine types and their styles
 Different production methods
 Label terminology and presentation
 Wine producing countries and regional variation
 Principal grape varieties used in the production of different wine types
 Applicable wine classifications that govern production in the old and new
world wine countries
 Variations in wine production techniques
 White wine processes
 Red wine processes
 Rose wine
 Sparkling wines
 Fortified wines
 Aromatized wine
 Wine terminologies

CONDITIONS:

The trainee/student must be provided with the following:

Tools Equipment Materials

 Cork Screw  Television  Sparkling wine
 Wine basket  DVD/VHS Player  Rose wine
 Glass rimmer  CD  Bordeaux Red & White
Wine
 Ice tong  Reference Materials  Burgundy Red & White
Wine
 Glasses  Manuals  Australian Red & White
Wine
 Bottle and can  Brochures  Italian Red Wine
 opener
 Ice bucket  Encyclopedia of wine  Californian Red &
White Wine
 Ice scooper  Chilean Red & White
Wine
 Pitcher  Champagne

METHODOLOGIES:

 Self-paced instruction
 Modular
 Lecture
 Demonstration
 Film viewing

ASSESSMENT METHODS:

 Written examination
 Practical demonstration