Some suggestions for discussion Jensen Shoes

INTRO
Situational Analysis of the company
Big company, making profit, leader for shoes, exponential.
They decided to do a sort of new strategic structure, re-organization.

DIGANOSIS -Detailed
What aspect of the problem do you find to be most important?
Struggling to keep profitability, they must re-organize the management.

What were Brook’s assumptions on Kravitz’s abilities, attitudes and motivations? On

what were these assumptions based?
- He heard from other people that the Kravitz was quite organized, and structured,
also reasonable, however he consulted confidentially with Mitch.

What were Kravitz’s assumptions on Brook’s abilities, attitudes and motivations? On

what were these assumptions based?

Open minded despite bad reports – brooks assumptions

Confident that her skills could motivate him - brooks assumptions
Lyndon unmotivated and lazy
Knew to do the job but just didn’t want to
-
Can you identify Pygmalion effect in this situation?
If so, what were the consequences?
- Yes, because he got affected from other opinions that it was quite well to work
with Jane, and had high expectations. He got demoted.

Does this case remind you on anything that you have seen in your organization?
- Yes.

What kind of market environment is “Jensen shoes” trying to target, in terms of

diversity? (Age, Women, and Minorities)
-African America, Latino, mature, college, pre- teens, men and women.

COMMENT ON PROCESSES:
Strategic planning & Goal setting – Strategic Objectives
Delegation of responsibilities and authorities among team members
Differences between Line and Staff management
-Not sure, maybe he was young,

SWOT Analysis of
Kravitz & Brooks
What was Jane’s perception about herself?
BUSINESS TRIP TO SAN DIEGO?
What was Brooks’s perception on the business trip to San Diego?
What was Kravitz perception on the same issue?
How would you evaluate perception problems, and maybe try to overcome them?
What motivation tool did Kravitz try to use on Brooks?
Was it successful? What would you have done differently?
What sorts of dissatisfaction were caused with relations to the equity theory?

CHUCK’S REACTION TO LYNDON’S PERFORMANCE

1) Chuck, while delivering reports to Jane Crivitz, was “less enthusiastic” about
Lyndon Brooks?

2) What was Chuck reaction to Jane’s report?

If you were Jane, how would you react to those kinds of comments?

Do you think, if this had any impact on the Jane’s perception on Lyndon Brooks, and
their work relations?

HOW DID JANE TRIED TO REINFORCE BEHAVIORS AND WHY

What would you first, to stabilize the situation:

If you were Kravitz?
If you were Brooks?

JANE’S MANAGEMENT STYLE: Participative or Directive?

What kind of management style was Jane engaging in? Participative or directive
management?
Which one would you choose if you were in here shoes?

HAS THE CORPORATE CULTURE and STYLE HAD SOME EFECT ON

EFICIENCY?

ENDING REFLECTIONS?
What was Jane’s position at her wit’s end?
How did she try to cope with the situation?

III.
WHAT IS YOUR SOLUTION? What would you do if you were Jane?
WHAT IS YOUR SOLUTION? What would you do if you were Lyndon?

REMINDER of the structure for case analysis

Introduction – Short presentation of the case, the problems and situations

it’s dealing with?
Diagnosis – Analysis of the problem – and what are the main issues (one or
more) related to OB (for instance, change, turnover, motivation, satisfaction,
strategy, situational analysis, evaluation and HRM and thus like). What was
done wrong and which actions were proper, may also be a part of the
analysis.
Solution – Here the student is expected to provide a solution, or a direction
for future steps.
Conclusion – Executive conclusion