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4. ______ bias is the tendency to rely more on information that is readily available to us
and thus we discount alternative information.
A. Availability
B. Anchoring
C. Overconfidence
D. Ethical
Ans: A
KEY: Learning Objective: 1.1: Define human resource management (HRM).
REF: Cognitive Domain: Knowledge
Answer Location: What Is Human Resource Management?
Difficulty Level: Easy
TOP: AACSB Standard: Application of knowledge
SHRM: Workforce Management
5. ______ bias is the tendency to rely too much on the first piece of information given.
A. Availability
B. Anchoring
C. Overconfidence
D. Ethical
Ans: B
KEY: Learning Objective: 1.1: Define human resource management (HRM).
REF: Cognitive Domain: Knowledge
Answer Location: What Is Human Resource Management?
Difficulty Level: Easy
TOP: AACSB Standard: Application of knowledge
SHRM: Workforce Management
7. When making decisions, Larry tends to rely more on information that is readily
available to him and to discount alternative information. It is likely that Larry is guilty of
______ bias.
A. availability
B. anchoring
C. overconfidence
D. ethical
Ans: A
KEY: Learning Objective: 1.1: Define human resource management (HRM).
REF: Cognitive Domain: Comprehension
Answer Location: What Is Human Resource Management?
Difficulty Level: Medium
TOP: AACSB Standard: Cognitive reasoning and individual behaviors in organizations
and society
SHRM: Structure of the HR Function
8. A small construction company with all male workers is hiring. The human resource
manager does not consider placing ads that might be targeted toward women because
he believes the work is better suited for men. This is an example of ______.
A. a clan culture
B. bias
C. the Hawthorne Effect
D. perspective
Ans: B
KEY: Learning Objective: 1.1: Define human resource management (HRM).
REF: Cognitive Domain: Application
Answer Location: What Is Human Resource Management?
Difficulty Level: Medium
TOP: AACSB Standard: Analytical thinking
SHRM: Workforce Management
9. Suzanne, a human resource manager, interviews Carol. Carol shares that she
currently works at ABC Hospital. Suzanne has hired others from ABC Hospital before,
and they have performed well. She decides to hire Carol instead of another equally
qualified applicant from an unknown hospital based on her past experience hiring from
ABC Hospital. This is an example of ______ bias.
A. availability
B. anchoring
C. overconfidence
Bauer, Human Resource Management, 1e
SAGE Publishing, 2020
D. ethical
Ans: A
KEY: Learning Objective: 1.1: Define human resource management (HRM).
REF: Cognitive Domain: Application
Answer Location: What Is Human Resource Management?
Difficulty Level: Hard
TOP: AACSB Standard: Analytical thinking
SHRM: Workforce Management
10. Malcolm, a human resource manager, hears that an internal applicant for an open
position calls out sick frequently. During an interview, the applicant explains that a
recent issue in her current position was absences related to recovering from pneumonia
but that she is better now. Malcolm worries frequent call outs will be an issue if he
moves this applicant into a new position. This is an example of ______ bias.
A. availability
B. anchoring
C. overconfidence
D. ethical
Ans: B
KEY: Learning Objective: 1.1: Define human resource management (HRM).
REF: Cognitive Domain: Application
Answer Location: What Is Human Resource Management?
Difficulty Level: Medium
TOP: AACSB Standard: Analytical thinking
SHRM: Workforce Management
11. Kathleen, a human resource manager, believes all nurse educators should be
nurses rather than professional trainers. She discusses her belief with the Director of
Nursing for confirmation, even though the Director of Training has explained that
professional trainers can provide the required trainings assigned to the opened position.
This is an example of ______ bias.
A. availability
B. anchoring
C. overconfidence
D. ethical
Ans: C
KEY: Learning Objective: 1.1: Define human resource management (HRM).
REF: Cognitive Domain: Application
Answer Location: What Is Human Resource Management?
Difficulty Level: Medium
TOP: AACSB Standard: Analytical thinking
SHRM: Workforce Management
B. The human resource manager is looking for a replacement for an excellent former
employee, so she compares all potential hires to that employee.
C. The human resource manager hires someone because she is a recent graduate from
a university that other successful hires have come from.
D. The human resource manager carefully weighs the information about a new hire
before making a decision.
Ans: C
KEY: Learning Objective: 1.1: Define human resource management (HRM).
REF: Cognitive Domain: Analysis
Answer Location: What Is Human Resource Management?
Difficulty Level: Hard
TOP: AACSB Standard: Analytical thinking
SHRM: Workforce Management