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    aryf TJ
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    This document outlines a problem solving process involving 5 steps: 1) initial problem perception, 2) identifying the real problem, 3) locating the point of cause, 4) determining the direct cause, and 5) identifying the root cause. For each step, it provides sub-steps for clarifying the problem, investigating basic and direct causes, and confirming the root cause. The overall process aims to thoroughly understand and resolve problems from their initial perception through identifying and addressing the underlying root cause.

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    This document outlines a problem solving process involving 5 steps: 1) initial problem perception, 2) identifying the real problem, 3) locating the point of cause, 4) determining the direct cause, and 5) identifying the root cause. For each step, it provides sub-steps for clarifying the problem, investigating basic and direct causes, and confirming the root cause. The overall process aims to thoroughly understand and resolve problems from their initial perception through identifying and addressing the underlying root cause.

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    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
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    6 views2 pages

    Form PPS

    Uploaded by

    aryf TJ
    This document outlines a problem solving process involving 5 steps: 1) initial problem perception, 2) identifying the real problem, 3) locating the point of cause, 4) determining the direct cause, and 5) identifying the root cause. For each step, it provides sub-steps for clarifying the problem, investigating basic and direct causes, and confirming the root cause. The overall process aims to thoroughly understand and resolve problems from their initial perception through identifying and addressing the underlying root cause.

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    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
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    of 2

    PT.

    TEMA : Nama : Approved Checked Preapred

    Practical Problem Solving Dept.


    Division
    :
    :
    Tanggal :
    1. INITIAL PROBLEM PERCEPTION 3. POINT OF CAUSE

    A. CLARIFY THE PROBLEM D. BASIC CAUSE / EFFECT INVESTIGATION

    4. DIRECT CAUSE

    E. 5 WHY CAUSE INVESTIGATION


    2. REAL PROBLEM

    B. LOCATE POINT OF CAUSE (PoC)

    F. CONFIRM ROOT CAUSE

    5. ROOD CAUSE
    C. GRASP SITUATION AT POINT OF CAUSE

    G. COUNTERMEASURE & FOLLOW UP

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