Final Work

Hotel booking and Hotel Reply

English Applied to Business Sciences I

English Applied to Business Sciences I

Licenciatura Secretariado de Direção e Administração

Adriano Mendes – 2022110980

Alzira Garcia – 2005032914

pág. 1
Index
TOPIC 1

Chosen hotel
Describe the hotel you have chosen (site, services provided/facilities, etc…) ………………….. pag. 03

TOPIC 2

Email
write an e-mail to the manager of the hotel booking the necessary rooms for your stay ….pag. 04

TOPIC 3

Reply
write a reply from the hotel manager, accepting your booking ………………………………………pag 05

Pag. 2
TOPIC 1

Chosen hotel:

My family and I have decided to spend a few days away from Mira. We plan to visit
Amsterdam because it is a place where we have never been before and it's one of the top
tourist destinations in the world. Its bike culture, charming canals, museums, local craft
beers and unconventional restaurants are what most attract us to Amsterdam.
Finding accommodation was not a problem at all since Amsterdam has as many different
hotels where you can stay. we’ve decided to stay in Mercure Hotel Amsterdam West (****)
because of its facilities provided. Rooms are practically furnished and include comfortable
beds, a TV, mini-bar and a desk. The on-site restaurant serves international dishes for lunch
and dinner, which is good for us. The hotel offers spa and gym as well as activities such as
bicycle rental additional charge). On the other hand, the property is a 5-minute walk from a
small lake with a beach in the natural park De Oeverlanden. Mercure Hotel Amsterdam West
is a 15-minute drive from Amsterdam city centre, and a 10- minute drive from Amsterdam
Zuid. Schiphol International Airport is a 10-minute drive from the hotel. The bus stop to reach
the city centre is within walking distance from the property.

Pag. 3
TOPIC 2

Email:
The Hotel Mercure Amsterdam West

To: The Hotel Mercure Amsterdam West

From: Adriano Mendes

Subject: Booking 5 nights next week

5th March 2023

Dear Mercure Amsterdam West Hotel,

I would like to reserve 2 twin-bedded rooms for five nights with breakfast on the 17th to 21st
May. Could I have rooms with a view over the garden, if possible, please?

We would like to book bicycles with our stay, so please make sure they are ready for us upon
our arrival.
Please could you confirm the booking? Let me know if you need any further information.

Many thanks.

With kind regards,

Adriano Mendes

Pag. 4
TOPIC 3

Reply from the hotel manager:

The Hotel Mercure Amsterdam West (reply)

6th March 2023
Dear Mr. Mendes,
Thank you for your email of 5th March. We have much pleasure in confirming your booking of two
twin-bedded rooms with breakfast from 17th May to 21st May.

Your rooms will have a view over the garden.

Bicycle rental is provided as additional charge.

If you have any inquiries, please do not hesitate to contact me or call the hotel directly.

We look forward to your visit and hope that you enjoy your stay.

Yours sincerely,

Mr. A. Johnson 06/03/2023

Pag. 5