Covering Email:

To: Union Representative

Subject: Important Policy Change: Accessible Customer Service Training

Dear Union Representatives, we wanted to inform you of a significant change in our policy change at
Yummy Food Services, regarding the training requirement for all employees.

We have updated our policy to make the completion of Accessible Customer Service Training a
mandatory condition of employment for all employees. This change is important to ensure that our
workplace is equipped with employees who are well-trained and have the skills and knowledge to
perform their duties.

Please find attached a file memo that has been shared with our employees, outlining the change, it’s
importance, and instructions on how to confirm their training completion. We believe this change in our
policy is essential to maintaining our commitment to providing a high standard of customer service.

We value our relationship with the union and wanted to ensure that you are aware of this new policy.
Your support and cooperation in communicating this change to our employees would be greatly
appreciated.

If you have any questions, please reach out to our HR department at YummyFoodsHR@gmail.com

Thank you for your understanding and attention to this new update.

Sincerely,

HR specialist