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    Anne Justo Hanke
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    The document describes the Kanban Maturity Model (KMM) which provides guidance for organizations to improve their business agility and fitness through their kanban journey. The KMM addresses an organization's current improvement level and next steps. KMM Appraisers evaluate organizations on metrics like kanban initiative depth, practice adoption, outcomes, and culture/leadership. The KMM details six levels of maturity from "Oblivious" to "Congruent" to guide improvements without overreaching.

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    The document describes the Kanban Maturity Model (KMM) which provides guidance for organizations to improve their business agility and fitness through their kanban journey. The KMM addresses an organization's current improvement level and next steps. KMM Appraisers evaluate organizations on metrics like kanban initiative depth, practice adoption, outcomes, and culture/leadership. The KMM details six levels of maturity from "Oblivious" to "Congruent" to guide improvements without overreaching.

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    © All Rights Reserved
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    7 views2 pages

    KMM Brochure

    Uploaded by

    Anne Justo Hanke
    The document describes the Kanban Maturity Model (KMM) which provides guidance for organizations to improve their business agility and fitness through their kanban journey. The KMM addresses an organization's current improvement level and next steps. KMM Appraisers evaluate organizations on metrics like kanban initiative depth, practice adoption, outcomes, and culture/leadership. The KMM details six levels of maturity from "Oblivious" to "Congruent" to guide improvements without overreaching.

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    © All Rights Reserved
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    of 2

    ABOUT THE KMM

    The Kanban Maturity Model (KMM)


    provides a map to guide an
    organization’s journey toward business
    agility and fitness for purpose.

    Based on observed Kanban patterns


    and practices as well as organizational
    culture, the Kanban Maturity Model
    addresses where you are now in your
    improvement path and where you should
    CONTACT US THE
    look next for effective improvements that
    last.
    LEAN KANBAN INC
    200 First Avenue West, Suite 404 KANBAN
    KMM APPRAISAL
    KMM Appraisers are trained to evaluate
    Seattle, WA 98119 USA
    MATURITY
    MODEL
    an organization on several points:
    kmm@leankanban.com
    Depth of Kanban initiative
    kanbanmaturitymodel.com
    Adoption of Kanban practices
    Achieved outcomes
    Culture, values and leadership
    Lean Kanban
    GET STARTED
    Does your organization have the
    culture, leadership, and capability to
    reach your desired level of maturity?

    If not, what challenges and


    opportunities need to be embraced for
    improvement?

    LEARN MORE
    Contact: kmm@leankanban.com
    LEVEL 0 OBLIVIOUS
    THE KMM PROVIDES LEVEL 4 QUANTITATIVELY
    MANAGED
    The organization is oblivious to the Use of metrics and sophisticated
    need for process. Individuals complete GUIDELINES ON ACTIONS TO feedback loops. Actively managed
    tasks with little team collaboration. classes of services and shared
    Basic personal kanban boards evolving
    to an awareness of too much work in
    TAKE, CREATING JUST resources. Capacity is deliberately
    allocated and adjusted intentionally.
    progress.
    ENOUGH STRESS TO DRIVE Consistent economic outcomes.
    Managers are satisfied.

    IMPROVEMENT WITHOUT
    LEVEL 1 EMERGING LEVEL 5 OPTIMIZING

    Process definition is emerging but may


    OVERREACHING.
    Optimized for efficiency and improved
    be applied inconsistently. There is a economic outcomes. A culture of
    concept of teams and collaboration but continuous improvement emerges. Use
    poor alignment. Individual heroics are of quantitative analysis, feedback loops,
    common. May have a basic team David J Anderson | Teodora Bozheva experiments, and model-driven
    kanban board or a board with tasks improvements.
    separated by team member.

    LEVEL 2 DEFINED LEVEL 3 MANAGED LEVEL 6 CONGRUENT

    Basic processes, workflow, and Processes, workflows and policies are Can continually align strategy to
    policies are established and followed understood and consistent. Service operational capabilities. Robust to
    consistently but desired outcomes are definitions and agreements are clear and market shifts. Beyond adaptive,
    inconsistent. Quality and service defined. A kanban pull system is in place. capable of reinvention. "Built to last!"
    delivery are uneven. Improvements Desired outcomes are achieved
    such as per-person WIP limits are consistently. Service delivery is fit-for-
    inwardly focused. Behavior is reactive, purpose. Customers are satisfied.
    LEARN MORE:
    not proactive.
    KANBANMATURITYMODEL.COM

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