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Arcode Quick Installation Guide V2.

10

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

QUICK INSTALLATION GUIDE


Arcode Quick Installation Guide V2.10

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
Tel: (+90 216) 540 03 10-11-12
Fax: (+90 216) 540 03 09
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 08.2020

Document version V2.10

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Quick Installation Guide V2.10

CONTENTS
1. MECHANICAL INSTALLATION ................................................................................................................................... 4
2. MOTOR CONNECTIONS ................................................................................................................................................. 5
3. PREPARATIONS FOR AUTO-TUNE ............................................................................................................................. 6
4. AUTO-TUNE ....................................................................................................................................................................... 9
5. PREPARATIONS FOR NORMAL OPERATION ........................................................................................................ 10
6. SHAFT LEARNING & TEST DRIVE ............................................................................................................................ 11
7. LANDING & CAR CALL SETTINGS ........................................................................................................................... 13
Car Calls: ............................................................................................................................................................................. 13
Landing Calls: ..................................................................................................................................................................... 13
LOP learning: ...................................................................................................................................................................... 14
8. OTHER SETTINGS .......................................................................................................................................................... 14
Picture Memory Settings of LCD ........................................................................................................................................ 14
9. SOFTWARE UPDATE ..................................................................................................................................................... 15
10. ARCODE PERIPHERALS .............................................................................................................................................. 15
11. CAR PANEL CONTROLLER BOARDS ....................................................................................................................... 16
11.1. SETTINGS OF CPC BOARD..................................................................................................................................... 16
11.2. SETTINGS OF CPC-T BOARD ................................................................................................................................. 16
11.3. SETTINGS OF FX-CAN ............................................................................................................................................ 16
11.4. SETTINGS OF IO-0210 BOARD ............................................................................................................................... 17
11.5. SETTINGS OF MSP-16 BOARD ............................................................................................................................... 17
11.6. SETTINGS OF MSP-32 BOARD ............................................................................................................................... 18
12. MEANING OF 7-SEGMENT MESSAGES ON ARCODE ........................................................................................... 19
13. CLEARING OF PERMANENT ERRORS ..................................................................................................................... 19
14. NEW FUNCTIONS WHICH ARE COMING WITH EN81-20 .................................................................................... 20
By-Pass key ......................................................................................................................................................................... 20
Inspection hand terminals .................................................................................................................................................... 20
Back to normal operation from pit inspection ..................................................................................................................... 20
15. ERROR CODES – POSSIBLE REASONS AND SOLUTIONS ................................................................................... 20
Arcode Quick Installation Guide V2.10

1. MECHANICAL INSTALLATION
Mount Arcode control cabinet, brake resistor, battery pack and UPS (if required) to their places.

16cm

12cm
34cm
Figure-1: Dimensions of battery pack (it is required only when the
inverter is supplied with battery during emergency evacuation) (it is
not used for brake relase emergency evacuation)

Figure-2b: Arcode

Figure-2a: Arcode control panel (Control panel


dimensions and type can change depending on
installation type.

11,5cm 15,5cm

18cm 22,5cm
Type-A Type-B
Warning: Mount the brake resistor
horizontally! Don’t mount it on
32,5cm 30,5cm control panel.
Mounting holes Mounting holes

Figure-3: Type-A and Type-B dimensions of brake resistors


Arcode Quick Installation Guide V2.10

2. MOTOR CONNECTIONS
Make the connections of motor phases & motor PTC, brakes & brake release contacts, motor fan, encoder, brake resistor and
battery pack with UPS (if required).

1 : Motor phases & motor PTC connections 4 : Encoder Connections

electrical drawing which is suitable


***Motor does not has PTC
you must bridge T1 and T2

! you can find connections in


Motor
Control Panel

phases

for your encoder


Motor
PTC

2 : Brake & Brake checkback microswitches


connections 5 : Brake resistor connections

Brake Resistor

***Brake Resistor does


not has PTC you must
Control Panel
1. brake

bridge T3 and T4
Control Panel

6 : Batteries connections (If required)


brake
1.

Control Panel

Battery box

3 : Motor fan connections


Control Panel

Figure-4: Motor, brake, fan, encoder, brake resistor and batteries connections
Arcode Quick Installation Guide V2.10

Figure-5: UPS connections


***If there is SERVOSAN brand UPS inside the control panel these connections are not used.
***If you do not have UPS you must bridge connectors U-LI with U-LO and U-NI with U-NO using with suitable cables.
Otherwise you can not run control panel.

3. PREPARATIONS FOR AUTO-TUNE


Auto-tune process must be performed by Arcode before initial set-up of an elevator. In this way Arcode learns characteristic of
motor. During the Auto-tune the elevator must be operated manually, therefore the recall command has to be provided. For recall
operation make the following connections
• Connect the mains power of the control panel (L1, L2, L3, N, PE)
• Bridge the safety circuit by the terminals in control panel shown below.
Control Panel Terminals:

Figure-6: bridging of safety chain

• Bridge the signals of top and bottom limit switches (817 and 818) to terminal 100 on KBK-12&13 connection board
shown below.

KBK-12&13

Figure-7a: bridging of top and bottom limit switches

• Bridge the car top (869) and pit (868) inspection signals to terminal 100 on KBK-12&13 connection board shown below.
Note: If the control pane isn’t EN81-20 the pit inspection signal (868) isn’t connected to 100.

KBK-12&13

Figure-7b: bridging of car top inspection signal


Arcode Quick Installation Guide V2.10

Figure-8a: KBK12&13 connection board

• KBK12&13 connection board is used for all required connections for shaft. That board includes supply and inputs of
all safety chain, car CANBus input/output, and car connections. If you prefer pre-wired connections, all connector
connections are sign with labels on flex cables.

Figure-8b: AREM handset


• AREM hand terminal can be connected to CANBus line which is located in shaft, LOP, COP or control panel. It is not
possible to make any change in the parameters without AREM.
• AREM will run automatically when it is connected CANBus line. It can be connected to KXCBA board or any CANBus
access point. For first installation Arcode software must be updated by AREM. (See Software Update).

Figure-8c: KXCBA CANBus terminal


Arcode Quick Installation Guide V2.10

• Activate the manual operation mode by turning the recall switch on the recall hand terminal to “REV” position. In this
case the motor can be moved by recall buttons from the control panel.

Recall activation switch

Figure-8d: Recall hand terminal

• Turn on SMP main braker after opened all circuit breakers


(fuses).
• Figure 9a appears on AREM screen when it is connected to
CANBus line. Figure-9a: Main screen of AREM

• To enter menu, press “Tools” button on AREM


• When pressed first time to “Tools” button you will see figure
9b. AREM has 3 different user access level. As “Installer”,
“Maintainer” and “Guest” which has system access level.
And “Installer” has uppermost access level in system. For
first installation its access code is “000000” for all access
level. To enter menu press “Enter” button.

Figure-9b: Access levels

• When entered menu to select “Device Parameters” use


direction arrows and press Enter button to enter “Device
Parameters”.

• Check parameters, “Number of floors”, “Mains Figure-9c: “Device Parameters” settings


voltage” respectively.
• “Operation mode” parameters should be selected
“Installation mode”. (According to EN81-20
norms, if the defined critical inputs are connected to
a peripheral and if this peripheral and main
controller can not be communicated, the system
must be stopped (Er98). When this parameter is
selected as “Installation Mode”, system will not
check the critical signal positions and will not give
error.)
• Machine plate information” should be set
according to motor plate.

Figure-10a: “Operating settings”


Arcode Quick Installation Guide V2.10

• “Maximum travel speed”, “inspection mode-speed”


and “recall speed” which is located in “Travel curve
settings” should be set according to motor speed.
• The nominal speed which is written on motor plate must
be used for parameter “Maximum travel speed”.

Figure-10b: “Travel Curve Settings”

• Parameter “Encoder type” which is located under


“Motor encoder Settings” should be selected
according to motor encoder type.

Figure-10c: “Motor encoder settings”

• If motor doesn’t have brake(s) microswithces or it has


but not connected, “Mechanical brake monitoring”
and “Mechanical brake-2 monitoring” should be
selected “Off” which is located “Protection and
monitoring settings” under parameter “Other
Protection Settings”.

Figure-10d: “Mechanical brake monitoring”


4. AUTO-TUNE
• Press ESC button to back main menu after completion of steps explained upper. When pressed ESC button you will see
a warning “Changes will be saved Confirm?”. Select “Yes” to back main menu.
Arcode Quick Installation Guide V2.10

• Arcode can do auto-tune both with ropes and wihtout


ropes. To run it, the cursor should be aligned icon of
“Auto-tune” and press Enter button.

Figure-11a: Auto-tune screen

Figure-11b: Auto-tune starting screen for Figure-11c: Auto-tune starting screen for
Synchronous motor Asynchronous motor

• When pressed Enter button, if gearless machine is used, Figure-11b appears on the screen, if geared machine is used,
there will be only 1 option for motor tuning which is like the Picture on Figure-11c. When pressed Enter button again,
you will see “Turn the recall switch to INSPECTION possition”
• Turn the recall switch which is in the control panel to inspection posstion. Press up or down button until see “Auto-
tune was completed” If you release button before auto-tune is completed you must run again.
• Pay attention: Arcode does not start auto-tune if you turn hand terminal which is located on car roof to inspection
position. The hand terminal which is in the control panel should be turned to inspection.
• After auto-tune is completed press up or down button to drive motor.
• When you press up or down button if the motor turns opposite direction, you must change “motor direction” by
parameter “driver settings”.
• To fix motor direction if “motor direction” had been selected “clockwise” you must select “counter-clockwise”. If
“motor direction” had been selected “counter-clockwise” you must select “clockwise”.
• If the motor turns correctly in inspection mode, you can pass other steps below.
• Remove the bridging made for safety circuit terminals 110-140 (see Figure-6).
• Remove the bridging made for correction switches 817 and 818. (See Figure-7a).

5. PREPARATIONS FOR NORMAL OPERATION


• Make all the other mechanical installations of elevator system and make the inspection box wiring, pit box wiring and
safety circuit wirings.
• Make the installation of round magnets for SKSR1 bottom limit switch (bottom correction sensor). The cables of SKSR1
magnetic switch must be connected 100 and 817 terminals in IBC-S board. Round magnets of bottom limit switch must
be put as shown Figure-12. The needed distance for magnets is shown on AREM screen When parameter “Shaft
Learning” is selected.
Arcode Quick Installation Guide V2.10

• Move the car to the bottom floor. Car must be exactly


Black side at the floor level
• Install the round magnet with red color side above the
The deceleration distance is
• SKSR1 magnetic switch as deceleration distance. It
Shown on AREM screen
means it must be switched on when down deceleration
signal for bottom floor is activated.
• Install the round magnet with black color side a little
above the red color magnet. It means it must be
Red side switched off when the car is out of the bottom limit
zone. The distance between magnetic switch and
magnets must be 1-2 cm.
BOTTOM FLOOR LEVEL
Figure-12: Installation of magnets for SKSR1 bottom
correction sensor
• Make the installation of round magnets for SKSR2 top limit switch (top correction sensor). The cables of SKSR2
magnetic switch must be connected 100 and 818 terminals in IBC-S board. Round magnets of top limit switch must be
put as shown Figure-13.
• Move the car to the top floor. Car must be exactly at
The deceleration distance is
Shown on AREM screen the floor level.
• Install the round magnet with red color side below the
SKSR2 magnetic switch as deceleration distance. It
means it must be switched on when up deceleration
signal for top floor is activated.
• Install the round magnet with black color side a little
below the red color magnet. It means it must be
switched off when the car is out of the top limit zone.
TOP FLOOR LEVEL
The distance between magnetic switch and magnets
Figure-13: Installation of magnets for SKSR2 must be 1-2 cm.
• top the installation of bar magnets for SML1&SML2 door zone switches. The cables of magnetic switches must be
Make
connected ML1-ML0-1000 and ML2-ML0-1000 terminals on IBC-S board respectively.

• Move the car to the end of floors.


• Car threshold must be exactly at the floor level.
• Install the bar magnet opposite to the zone magnetic switches. The middle of the
15cm
ribbon magnet must be on a level with the middle of the magnetic switches.
• The distance between magnetic switches and magnet must be 1-2 cm.
15cm
• 30 cm bar magnets must be fixed with screw or glue.
• Repeat this installing operation at all floors.

FLOOR LEVEL
Figure-14: Installation of magnets for SML1-SML2 door zone sensors

• If motor has brake mikroswitch(es) connect it to BRM and BRM2 inputs. (see figure 4-2). And select “on” “Mechanical
brake monitoring” and “Mechanical brake-2 monitoring”.
• Also “Operation mode” must be selected “Normal Operation” which is located under “Basic settings”.

6. SHAFT LEARNING & TEST DRIVE


• Arcode integrated elevator system needs to do a special shaft-learning run before going into normal operation. This must be
done only once. Before performing a shaft-learning run, please check your magnets and magnetic switches that are needed
for encoder positioning system and then follow the steps described below:
Arcode Quick Installation Guide V2.10

• Select icon of “Shaft learning” in the menu and press


Enter button. You can run shaft learning procedure
pressing by “F2” button.
• To run shaft learning procedure lift must not be in
inspection or recall mode and safety circuit must be
closed. If elevator is waiting in inspection mode when
shaft learing is started, a warning message appears on
the screen.
• Position of car is not important during shaft learning.
It will move downward with half of high speed. It
starts to learn all floors after it reaches to bottom floor
and shaft learning is completed after it reaches to top
floor. Figure-15a: Shaft learning
• If you need to interrupt the shaft-learning drive for any screen
reason, press the “Emergency Stop” button or take the
lift into manual operation mode by turning the recall
switch.

• The shaft learning procedure depending on the length of


the shaft, this may take a while. You can follow stage of
shaft learning on AREM screen.
• When the shaft learning run is completed, a message
“Shaft learned” will be displayed. Back to main menu
and save which is learned distance.

Figure-15b: Shaft learning

• Elevator will move bottom floor after completed shaft


learning to reset floor numbers. The car will appear on
screen as shown figure-16 when car reaches to the bottom
floor. The car goes bottom floor to reset floor number
every time when Arcode energized first time.
• The elevator must be checked by given call whether it
reaches to destination floors or not. To give a call by
AREM there are two methods. Press up or down button
after pressing “F2” button. If you press one time to
direction button the car moves 1 floor up or down. Given
call is determined with the number of pressed direction
buttons.

Figure-16: Floor resetting

• Second method is press “Info” button when AREM shows


main screen (Figure-16).
• Select icon of “COP and LOP calls” and press Enter
button.
• Use direction arrows to give a call. Press Enter button. The
car will move to given floor.

Figure-17: give a call by “COP and LOP calls”


Arcode Quick Installation Guide V2.10

7. LANDING & CAR CALL SETTINGS


Car Calls:
• CPC or CPC-T (Car Panel Controller) boards are used to give car calls. These are connected to IBC-S (Inspection Box
Controller) board by serial communication. if dipswitch settings were done which is shown in section 11, it is not
necessary to do any additional settings. (Note that CPC and CPC-T dipswitch settings are different from each other.)
Landing Calls:
• Arcode can accept landing calls both serial connection (CANBus) and parallel connection. If landing calls are wanted
to use as paralel, the SP-16 board must be used. (see section 11 for more information)
• If CANBus is wanted to use for landing calls, position of landing calls’ buttons would be defined.

• Firstly, AREM hand terminal should be connected to


CANBus connector on the CPC board to define place of
landing buttons.
• Give a call to bottom floor from COP.
• Press “Tools” button and select icon of “LOP Learning”
and press Enter button.

Figure-18a: LOP learning

• “LOP learning” must be selected to start to learn landing


button position.
• “LOP position reset” is used to reset which was learnt LOP
positions.
• When selected “LOP learning” the figure-18c appears on
the screen of AREM. If there are not any learned position

you will see figure right side of floor numbers. In that


situation if your LOP has a display you will see “??” on LOP
screen. If position learning was done previously you will see

figure right side of floor numbers. In that situation you


will see “A” “+” and defined floor number on LOP screen
respectively.
Figure-18b: selection of LOP learning

• “A” shows defined floor. For B door this sign will be “B”.
“+” means the display is used for landing call button

Figure-18c: LOP position learning screen


Arcode Quick Installation Guide V2.10

LOP learning:
• If the car is at bottom floor and LOP display shows “??” or wrong landing floor, you must hold down call button of
LOP until appears correct floor number on LOP screen. For first floor door A you must see “A” “+” and ”1” respectively.
If your system has B door you should slide scroll box to right side and hold down call button of LOP until appears “B”

“+” and “1” respectively. The while figure will change as figure . Give a call from COP to second floor
after completed definition of first floor. All LOPs must be defined for all floor according to explanation above.

• If LOP does not have a screen, you should hold down call button of LOP until figure will change as figure
on AREM screen. The while led of LOP will flash for a second when landing position is learned.
• If the LOPs are used only for display you do not have to do these settings. The display will show floor number when
elevator starts to normal working.

8. OTHER SETTINGS
Picture Memory Settings of LCD
The software must be updated like explained ‘Software Update’ when first time a LCD is connected CANBus line. The software
update should be done after all LCDs are connected CANBus line. The Picture memory is empty when first time an LCD is
connected CANBus line.

• The AREM must be connected which is located same LCD CANBus


line. If you want to update LCD of COP the AREM must be
connected to COP. If LCDs of landings are wanted to update this time
the AREM must be connected shaft CANBus line. Other wise Arcode
can not find correct LCDs.
• To update Picture memory of LCD, select “LCD update screen” and
press Enter button.

Figure-19a: LCD Update Screen

• Updated LCD type is selected and pressed Enter button.


• To select message right/left arrows are used. To select Picture for
message up/down arrows are used.
• All changes are saved in memory of LCD.

Figure-19b: LCD type selection


Deceleration Distance
Arcode does not need any additional settings to determine deceleration distance because of its direct approach feature.
• To make comfort settings, “Travel curve settings” must be selected
which is located under “Driver Settings”. Choose “comfort
setting” parameter and press Enter button.
• Default settings of “comfort settings” as
comfort:3/Performance:3 is set. For that situation both comfort and
performance is set as nominal.
• If you want the elevator stops quickly you should decrease comfort
value. The performance will increase when comfort is decreased.
• If you want more comfort you should increase comfort parameter.
This time, performance will decrease.

Figure-19c: Comfort level


Arcode Quick Installation Guide V2.10

9. SOFTWARE UPDATE
When AREM is first connected to the CANBus line, if AREM’s SD card does not have the software which exsist on Arcode,
AREM will inform that an update is needed. Start the update pressing the button F1. The system will be restarted when the
update is complete. All Arcode peripherals are updatable. For this reason, with each peripheral added to the elevator, the software
needs to be updated.
• Choose “firmware update” icon and press “Enter”.

Figure-20a: firmware update

• The latest update is the one having the nearest date. Start
software update by pressing “Enter”.
• While carrying out setup, if there are peripherals not
connected to the CANBus line, you will have to update the
software again. Otherwise, peripherals you connected later
will not work.

Figure-20b: choosen version of updated


10. ARCODE PERIPHERALS
***Peripherals: They are all units that run on CANBus line. Each unit has a unique address. During update, other peripherals
are searched and updated after Arcode is updated.
CAR PANEL COTROLLER (CPC): It is the board for car call. It is used to make a call for the car. (socket type)
CAR PANEL CONTROLLER (CPC-T): The car call buttons are connected to this board wire by wire. (terminal type). More
than 16 stops, this is not possible to use CPC-T board.
FX-CAN: This board which is located in inspection box is used to collect car calls and it includes some functions of IBC-S
board.
INSPECTION BOX CONTROLLER (IBC-S): It is revision box’s card. The communication between control panel and car is
made by this board.
ENCODER ABSOLUTE (ENCA): It is the card for encoder link for gearless machines.
ENCODER INCREMENTAL (ENCI): It is the card for encoder link for geared machines.
IO-0210: This board gives extra 2 prog. inputs and 10 prog. transistor outputs to the user.
MSP-16: In the parallel installation Systems, LOP calls are connected to this board. This board can collect one button up to 16
floors. If the system is full collective it can collects 2 buttons up to 9 floors.
MSP-32: MSP-16 can serves up to 9 floors for full collective. If the system full collective and more than 9 stops MSP-32 board
is used.
BC-BUT: It is the landing call button without indicator.
BC-D2X: landing call button with two parts and a dotmatrix indicator.
BC-D3X: landing call button with three parts and a dotmatrix indicator.
Arcode Quick Installation Guide V2.10

BC-LCDA: 128x64 resolution LCD. The LCD can be used inside the car as an indicator or on the landing as an indicator and
call button.
BC-LCD240128: 240x128 resolution LCD. The LCD can be used inside the car as an indicator or on the landing as an indicator
and call button.
BC-LCD10555: 105x55 resolution LCD. The LCD can be used inside the car as an indicator or on the landing as an indicator
and call button. Background collor can be arranged in display settings.
DFC (Door Fault Checkback): DFC board is used to check door fault, monitoring by-pass key and pit inspections signals and
monitoring status of shaft light.

11. CAR PANEL CONTROLLER BOARDS


In Arcode, 3 different boards can be used optionally for car calls. If car call buttons will be connected with socket type, CPC
board should be used. If car call buttons will be connected wire by wire with terminal, CPC-T board or FX-CAN should be used.
In the systems of more than 16 stops, using CPC-T or FX-CAN board are not possible.
11.1. SETTINGS OF CPC BOARD
Arcode can operate two-doors elevator upto 64 stops, lt collects car calls with the help of a CPC card. Each CPC card can serve
up to 24 stops. If there are more than 24 floors or on condition that it has two doors, two CPC cards must be used. For an elevator
with 64 stops and two doors, a sum of 6 CPC cards must be used. The dipswitch which is located on CPC board is used to
determine working type and door settings.
Dipswitch-1 Dipswitch-2 Dipswitch-3 Dipswitch-4
0 0 1 0 CPC-1A Up to 24 floors
0 1 1 0 CPC-2A Up to 48 floors
1 0 1 0 CPC-3A Up to 64 floors
0 0 0 1 CPC-1B Up to 24 floors for 2nd door
0 1 0 1 CPC-2B Up to 48 floors for 2nd door
1 0 0 1 CPC-3B Up to 64 floors for 2nd door
0 0 1 1 CPC-1AB Up to 24 floors
0 1 1 1 CPC-2AB Up to 48 floors
1 0 1 1 CPC-3AB Up to 64 floors
Table-1: dipswitch settings of CPC board
For example: If you have a one-door system up to 24 floors, dip switch settings must be done “0010”. “ON” on the dip switch
means 1.
11.2. SETTINGS OF CPC-T BOARD
CPC-T board can work up to 16 stops.
Dipswitch-1 Dipswitch-2 Dipswitch-3 Dipswitch-4
ON Door-A enable Door-B enable Gray outputs Outputs are inverted
OFF Door-A disable Door-B disable Binary outputs Outputs are normal
Table-2: dipswitch settings of CPC-T board

CPC-T board can be optionally used instead of CPC board. As seen in the table above, the dip-switch settings are different from
each other. So, please pay attention this case while doing dip-switch settings.
For CPC-T board, car call button connections are done wire by wire with terminal. If the system has more than 16 stops, it is not
possible to use CPC-T board.
11.3. SETTINGS OF FX-CAN
FX-CAN is a board to collect car calls up to 16 stops and fulfill some functions of IBC-S board. FX-CAN can’t be used with
IBC-S or CPC or CPC-T boards. This board cannot be used if two doors are wanted to open independently in same floor (the
calls are collected as doorAB). Gray, binary, 7-segment 31, 32 and 02 signals can be gotten from this board. Car top inspection
signals (500-501) can be linked on this board. It has speaker output to get gong ve button voices. Battery and emergency light
connections can be linked. Magnetic switches (ML1-ML2 or liftsense) connectors are available. Car light, fan, doo open/close
outputs (only one door is supported) are available. Internal 10 pcs inputs are used for photocell, overload, full load etc.

Dipswitches on the board are used to determine different working type of the displays.

Table-3: Display output settings


Arcode Quick Installation Guide V2.10

11.4. SETTINGS OF IO-0210 BOARD


In some cases, programmable inputs and outputs may not be enough. Then, this IO-0210 board would be useful. This board gives
2 inputs and 10 transistor outputs to the user.
There are 8 dipswitches. The logic of these dipswitches is as follows:
For outputs, 1 and 2 dipswitches are used to select the group number of outputs:
1 2 Prog.output
OFF OFF 1st group
OFF ON 2nd group
ON OFF 3rd group
ON ON 4th group
Table-4: Group settings
• From “Programmable outputs” parameter, the outputs should be assigned from related group number. (Tools → device
parameters → programmable outputs → IO-0210 board outputs).
1 pc. IO-0210 board gives 10 programmable transistor outputs to the user.
For inputs, other 6 dipswitches (from 3(MSB) to 8(LSB)) works with a binary logic. For example;
MSB: Most Significant Bit (3rd dip-switch)
LSB: Least Significant Bit (8th dip-switch)
You can program 64 different IO-0210 boards for inputs.
000000→ “IO-0210-1 board PI1 and IO-0210-1 board PI2”
000001→ “IO-0210-2 board PI1 and IO-0210-2 board PI2”
000010→ “IO-0210-3 board PI1 and IO-0210-3 board PI2”
000011→ “IO-0210-4 board PI1 and IO-0210-4 board PI2”
000100→ “IO-0210-5 board PI1 and IO-0210-5 board PI2” and so on. This can be chosen from 0 up to 63. (64 pcs.)
3 4 5 6 7 8 IO-0210-x
OFF OFF OFF OFF OFF OFF 1
OFF OFF OFF OFF OFF ON 2
OFF OFF OFF OFF ON OFF 3
OFF OFF OFF OFF ON ON 4
OFF OFF OFF ON OFF OFF 5
Table-5: Input settings
Programmable inputs should be assigned from the related parameter depending on the dip-switch settings.
(Tools → device parameters → programmable inputs → IO-0210 board inputs).
11.5. SETTINGS OF MSP-16 BOARD
In the parallel installation systems, LOP calls are connected to this board. This board can collect one button up to 16 floors. If
the system is full collective it can collects 2 buttons up to 9 floors. Dipswitch settings must be set according to Table-6. Check
electrical diagram for more information.

Table-6: Dipswitch settings of MSP-16


Arcode Quick Installation Guide V2.10

11.6. SETTINGS OF MSP-32 BOARD


MSP-16 can serves up to 9 floors for full collective. If the system full collective and more than 9 stops MSP-32 board is used.
Dipswitch settings must be set according to Table-7. Check electrical diagram for more information.

Table-7: Dipswitch settings of MSP-32

Number 5 and 6 are used to set of display outputs for both MSP-16
and MSP-32 boards. Gray, binary, 7-segment, 31, 32 and 02
outputs can be linked on MSP boards.

Table-8: Display output settings


Arcode Quick Installation Guide V2.10

12. MEANING OF 7-SEGMENT MESSAGES ON ARCODE


INIT: Elevator goes bottom floor for reset (Initialising)
UpEn: Enca board is being updated (Updating Enca)
O-in: Only inspection
notu: Needed autotuning (No Tuning)
noSh: Needed Shaft learning (No Shaft Learning)
120-: No 120 signal
Fire: Fire mode
RcLL: Recall mode
inSP: Inspection mode (Pit)
tune: Performing Auto tune process
SHFL: Shaft learning is being done
ErXX: There is an error that XX code. (If it is flashing this means elevator is blocked)
rtrX: Elevator go out an error and it will retry X seconds later (x:1-5)
L. X: Elevator is waiting at X. floor door zone
L X: Elevator is waiting at X. floor, but the car isn’t at door zone.
1.58: Elevator is going with speed of 1.58 m/s
-0.35: Elevator is going downward with speed of 0.35m/s
door: There is a call, but the door is open
EUAC: Rescue mode
EPro: in the process of reading from Eprom or writing to Eprom now
0.00: SEV key is activated. The elevator is stopping, speed value is 0.00 m/s
LuL: SEV key is activated. The elevator is moving with brake releasing. The car is at the door-zone and speed is lower
than 0.3 m/s.
StoP: SEV key is activated. The elevator is moving with brake releasing. The speed is greater than 0.3 m/s. You should
release SB1-SB2.
UpEx Enca software is being updated. "x" number shows the remaining time of update. It counts from 9 to 0. When it
(x=9.0) reaches 0, update process is ended.
u36: the car runs away from the floor which detects fire in U36 function mode.
Parc: It is going to park floor.
noSr: The elevator is in “Out of Service” mode with “OOS” input.
byp Bypass switch is activated (position 1,2 or 3) and doors are closed (door fully close limit switches K19A/B is active)
byp- Bypass switch is activated (position 1,2 or 3) and doors are not closed (door fully close limit switch signals K19A/B
is not active)
InS Inspection mode (Both Car Top and Pit)
InSc Inspection mode (Car Top)
UJxx Unjamming mode is active, “xx” seconds to finish
EnSh Entered Shaft (can move only in inspection). Its only in limax based systems which is compatible with EN81-20)
UPLx Updating ARLIM card (it will account from 9 to 0 untill it finishes)
tunE Indirect incramental encoder process, (searching for pole position)
POnd Start up delay as arranged on “(P1049) Power-on start delay” parameter.
Table-9: Arcode 7-Segment Messages

13. CLEARING OF PERMANENT ERRORS


In order to clear the permanent error, the following 2 steps should be performed.
On AREM,
1) Tools → System Tools → Clear Permanent Error
2) Tools → System Tools → Reset System
Arcode Quick Installation Guide V2.10

14. NEW FUNCTIONS WHICH ARE COMING WITH EN81-20


By-Pass key
The pacco switch is used to bridge safety circuit for maintenance purpose.
• The key which has 4 positions can bridges only one part of the safety
circuit in same time.
• Position 0: No bridge in that position.
• Position 1: 120-130 are bridged. Landing door contacts are bridged for
semi automatic doors.
• Position 2: 130-135 are bridged. Landing door contacts for full automatic
door or Landing door locks for semi automatic doors are bridged.
• Position 3: 135-140 are bridged. Car door locks are bridged.
Note: To move car in By-pass mode door limit switches must be defined to related
inputs and they must be connected.
Elevator can work only inspection mode if the by-pass key position is not 0. The
flasher with alarm board which is located under the car is activated when by-pass
key is not at position 0 and with car is moved in inspection mode.
Figure 21a: By-pass key
Inspection hand terminals
Inspection hand terminals which are located on car roof and in pit are more priority than recall inspection hand terminal. Also,
inspection hand terminals have "RUN" button beside (UP and Down) buttons. To run in inspection both direction and run buttons
must be pressed together. If the elevator gets into inspection mode from car roof or from the pit, recall hand terminal will not
work. If both inspection hand terminal on car roof and inspection hand terminal in pit get inspection mode, direction and run
buttons must be pressed together both hand terminals to move car.
Back to normal operation from pit inspection
If the inspection key turn to inspection mode which is located in pit it must be reset by reset key even though inspection hand
terminal is taken normal mode. To back normal operation all inspection signals (868, 869, 870) must be active, all safety circuit
(120, 130, 140) must be active. In that case the reset key (IPR input) which is located on buttom floor LOP or on the door frame
must be activated in a few seconds.

15. ERROR CODES – POSSIBLE REASONS AND SOLUTIONS


01- Could not read parameters. Checksum wrong: If Eeprom is empty or checksum is faulty, it gives this error. Try to restart
system. If it does not solve, get contact to Arkel support.
02- Could not write parameters. Verify error: If it could not write the parameters or statistics to Eeprom, it gives this error.
Try to restart system. If it does not solve, get contact to Arkel support.
03- Parameters were written with a newer version. Some parameters will be lost: If the system is updated to an older version,
and if the functions in new version do not exist in the updated version, the values in the first version (before update) is cleared.
04- No connection with ENCA board: If Arcode can not communicate with ENCA board more than 1 second, it gives this
error.
• When this error is received, encoder connections must be checked. Encoder link can be wrong or there may be a problem
with encoder feed.
• The flat cable between Arcode and ENCA should be checked.
• Encoder type and motor type parameters should be checked.
05- DIP-switch configuration wrong or could not be read: When dipswitches are adjusted in a wrong way, it gives this error.
• You can get contact to Arkel support.
06- One of encoder channels disconnected: This error occurs when there is no info from ENCA board for 1 second.
• The flat cable between Arcode and ENCA, and encoder connections should be checked.
07- Current was over driver limit: If the motor current exceeds over 200% of max. current of IPM module, it gives this error.
• Arcode capacity should be suitable with motor.
• The car shoes may be too tight, or the motor brake may not open fully.
• For geared machine ‘nominal slip frequency’ parameter might be entered wrong.
• ‘Noload current’ parameter should be checked.
Arcode Quick Installation Guide V2.10

08- Current was near driver limit continuously: If the motor current exceeds over 250% of max. current of IPM module for
6 seconds, it gives this error.
• Be sure that load balance is completed correctly.
• Check the machine brake is being opened completely.
• Check the ‘nominal slip frequency’ and ‘noload current’ parameters in asynchronous machines.
09- Motor or control cabinet overheated: If T1 and T2 inputs are not short circuit, this error occurs.
• Check the PTCs of motor, control panel and brake resistor.
• Check T1 and T2 terminals on Arcode. T1 and T2 should be short circuit in normal operation. When the temperature
increases, the short circuit will be cutted off and it will turn to open circuit.
10- Dropping of main contactors could not be sensed: When main contactors and brake are inactive, and if main contactor
monitoring (KRC) signal is OFF for 3 seconds, this error occurs.
• When door bridging card is available and though this is selected from within the menu and the bridge between 140-
140P is not excluded, this error is met.
• KRC terminal on Arcode should be active when contactors are dropped.
Note: If this error is shown on AREM screen as ‘PERMANENT’, it means that turned to permanent error. In order to get rid of
the permanent error case, look at Page 19.
11- Picking of main contactors could not be sensed: When main contactors and brake are active, and if main contactor
monitoring (KRC) signal is still ON for 3 seconds, this error occurs.
• This error occurs in case of not becoming 140P (it seems as 14P on AREM) even though safety circuit is 120-130-140.
• If this error is received, there may be a breakdown in door bridging card.
• Besides, door locks time is set 0=0 and if the safety circuit does not work, this error is received again. To prevent this,
door locks time must be entered at least =0,3 seconds.
• If there is no door bridging card, 140-140P inputs must be bridged on Arcode.
Note: If this error is shown on AREM screen as ‘PERMANENT’, it means that turned to permanent error. In order to get rid of
the permanent error case, look at Page 19.
12- Holding of mechanical brake not sensed: When the motor mechanical brake is off, 100 signal must be transmitted to BRC
input from brake micro switches. If this signal does not exist, this error is received.
• Control brake switches. The signal 100 may not be transmitted to switches’ contacts.
Note: If this error is shown on AREM screen as ‘PERMANENT’, it means that turned to permanent error. In order to get rid of
the permanent error case, look at Page 19.
13- Release of mechanical brake not sensed: When the motor mechanical brake is on, signal 100 must be cut. If signal 100 is
still taken, this error occurs.
• Control brake switches. The motor brake may not be ON.
Note: If this error is shown on AREM screen as ‘PERMANENT’, it means that turned to permanent error. In order to get rid of
the permanent error case, look at Page 19.
14- DC-bus voltage is too high: this error occurs when the line voltage is over of the voltage limit for 20 miliseconds.
• Check line voltage from L1, L2, L3 inputs. Line voltage must not be over 420V.
• Also, check brake resistor connections.
15- DC-bus voltage is too low: This error is received if system voltage is below working values for 3 seconds.
• Check line voltage from L1, L2, L3 inputs.
• Line voltage must not be below 340V.
16- Power-module (IPM) reported error: When power-module enters alarm, it gives this error.
• During the movement in inspection mode, in order to stop the car, if up or down button is released suddenly, it gives
this error. The car should be stopped by pressing both buttons together. After contactors are dropped, the fingers should
be released.
• If this error is in normal mode, brake resistor connections should be checked.
• The safety circuit may be cutting during movement.
17- Inconsistent encoder speed reading: If the acceleration exceeds 10 m/s2 for 5 times consecutively, this error occurs.
• Mounting of encoder should be checked. Encoder may be slipping while turning.
• Encoder cable connection and earth connection should be checked.
Arcode Quick Installation Guide V2.10

• Encoder cable should be at least 5 cm far from the cables which carries 220V AC voltage.
18- Car overspeeded: This error is faced if the speed information from the encoder is above the calculated speed.
• Encoder connections must be checked. Motor parameters must be checked.
• The elevator’s load balance must be set correctly. Load balance must be checked by putting half-load into the car.
• Speed PID gains that are in PID control settings may be insufficient. Gains must be raised.
• Safety circuit should be checked. While the car is moving, if safety circuit is cutted off suddenly, it give this error.
19- Could not reach required speed: If motor can not reach to the reference speed in 5 seconds, it gives this error.
• Though enough power is transmitted to the motor and it doesn’t reach the desired speed then this error will occur.
• Motor parameters must be checked. Encoder connections must be checked.
• Load balance must be checked by putting half-load into the car.
• Speed PID gains that are in PID control settings may be insufficient. Gains must be raised.
• Motor unloaded current that is under motor plate information must be set %20 in geared machines.
• Try to move the car in asynchronous machines in inspection mode with open loop. If there is no problem in the open
loop, check the connections of encoder and ENCI board.
20- Encoder connection fault: When wrong information comes from encoder, this error is given. This error is occurring only
with synchronous machines.
• The connections between encoder and encoder board should be checked.
• Encoder type parameter should be checked.
21- At least one phase missing: L1, L2, L3 inputs must be checked.
• One or more of the phases are not coming, or the voltage value may be low.
22- 3-Phase sequence is wrong: Phase L3 or L1 must be replaced with Phase L2.
23- 24V supply voltage too low: Measure Arcode 24v inputs. This error is taken if the value measured is below 20 VDC.
• Control power supply (transformer unit) output must be 19 VAC in transformer output and 24V dc on diode bridge. If
SMPS is used instead of transformer, the output voltage of SMPS must be 24VDC.
• If voltage is below 19 VAC, either the transformer is out of order or there is a line that used over current in 24VDC
outputs to decrease voltage.
24- Car was over top floor level: if the car passes top floor door zone magnets (ML2 gets off) of the top floor, it gives this
error.
• The position of door zone magnets might be changed.
• Position of 818 magnet might be changed. “Shaft learning done” parameter should be adjusted “No”. Then, shaft
learning process should be performed again.
• If ML1/ML2 signal or signals are cut when elevator reaches top floor it can give the same error. The magnetic switches
must be checked.
25- Car was below bottom floor level: When the car passes ML1 of the bottom floor, it gives this error.
• The position of door zone magnets may be changed.
• Position of 818 magnet may be changed. “Shaft learning done” parameter should be adjusted “No”. Then, shaft learning
process should be performed again.
• If ML1/ML2 signal or signals are cut when elevator reaches bottom floor it can give the same error. The magnetic
switches must be checked.
26- Total current measurement was non-zero: The total currents of U, V, W are not zero for 100 miliseconds, this error
occurs. If There is a problem about motor coils therefore the total current is changing (Normally total current must be zero)
• The motor might work with only 2 phases. Motor connections should be checked.
• The contacts of contactors may not be conducting.
• If Current sensor(s) of Arcode broke down, you can encounter same problem.
27- Maximum time of travel exceeded: After the car starts moving, If “P0044-maximum allowed time of travel between floors”
parameter is selected and the car couldnt reach to door zone magnets at the defined time, this error occurs. If the elevator could
not reach to door zone magnets (ML1&ML2) in the travel time set, this error will be occurred.
• Maximum travel time must be adjusted according to motor speed.
• Door zone magnets should be checked.
Arcode Quick Installation Guide V2.10

• ML1 and ML2 magnetic switches should be checked. The distance between magnet and magnetic switch should be
almost 1 cm. The connections of magnetic switches should be checked.
Note: After this error taken, a reset must be performed in order to delete this error. Taking the system to Inspection and then
back to Normal will not delete this error.
28- No EN signal: While motor starts moving or during travel, if EN signal or 140P input becomes zero, it gives this error.
• Be sure that 100 signal is coming to Arcode EN terminal when contactors are activated.
• If there is DBR board, be sure that it is selected as “Door Safety Circuit Bridging Board: Installed” in the parameter.
• If there is no DBR board, be sure that it is selected as “Door Safety Circuit Bridging Board: Not Installed” in the
parameter. There should be brige between 140 and 140P terminals.
29- ML1-ML2 short circuited: This error is faced with if M1, M2 signal stops or starts at the same time. check connection of
ML1 and ML2 magnetic switches.
• One of the signals may be OFF constantly.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
30- ML1-ML2 sequence wrong or could not be read: While the car is moving in the up direction if firstly ML1 signal is active,
this error is received. While the car is moving in the down direction, if firstly ML2 signal is active, this error is received too.
• ML2 magnetic switch must be mounted above ML1 magnetic switch. When the elevator goes down, first ML1 then
ML2 must enter the magnet.
• Cables of magnetic must be checked.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
31- Door(s) could not close: After door close command, 140 signal should be ON within door closing time, door is opened
again and waits for the time in “P0023: Time to wait after photocell interruption” parameter, then again tries to close. The time
of retries for closing door is determined in "P0033: number of unjamming tries" parameter. If safety circuit still doesn’t come
within door closing time, it gives this error.
• Door closing time may not be enough. Raise this time.
• Check the cables of door close relay in the inspection box.
• Probably there are problem with door contacts. Check the plug lock contacts.
• If door limit switches are not connected or they do not exist, select “not connected” from door limit switches parameter.
• For the semi automatic doors, “LIR” output should not be used for door close. K3 output should be assigned and used.
32- Door(s) could not open: this error is received when the command “open the door” comes and the safety circuit (120-130-
140) does not cut in door’s opening time. Door opening time may not be enough. Raise this time. Check the connections of door
open relay in the revision box. If door limit switches are not connected or they do not exist, select “not connected” from door
limit switches parameter.
33- Door(s) could not be locked: If you are getting this error in inspection mode, be sure operation mode is selected as
installation mode in menu. If it is getting normal operation 137 and 140 signals must be checked. these signals must be high if
doors are close.
34- 130 off when 140 on. Check safety circuit: When UCM test is active or the doors are bridged, it does not give this error.
Otherwise, when 140 is ON and 130 is OFF, it gives this error.
• Check the safety circuit connections. When the landing doors are closed,130 signal should be ON. When the car door
is closed, 140 signal should be ON.
35- Safety-chain (120) interrupted during travel: If the elevator is not in the recall or inspection mode, and if 120 is OFF, this
error is received.
• Check circuit 120.During movement check the parts can that lose connection while movement such as door contacts
and regulator contacts.
36- Absolute encoder fault (Elgo Limax): This error appears when;
• The absolute encoder parameters [(P1041) Abs.position shaft encoder settingss are not correctly set.
• The communication between Elgo Limax and Arcode fails.
• Limax detects overspeed, UCM, wrong direction and crossing the limits (normal operation and inspection limits). (Fault
signal)
• Limax gives an internal error. (Defect code)
Arcode Quick Installation Guide V2.10

When using Limax33RED + Safebox or Limax33CP, after “Error 36” appears, the “Limax Status” screen in the “Info” menu
should be checked.
The communication status between Arcode-Arlim-Limax can be seen in the “Limax Status” screen. (Arlim board provides the
communication between Arcode and Limax )
If “Fault” is given, the next pages in the “Limax Status” screen should be investigated for looking up which red box is active.
If “Defect” is given, the meaning of the defect code, should be looked up in the user manual written by Elgo.
37- 140 interrupted during travel: If 140 does not exist for 50 milliseconds during movement, it gives this error. Door close
signal might cutted of during movement. Check the signal and door connections.
38- Encoder position was too different from magnet reading: If the correction done by encoder is more than 15 cm, this error
is received.
• The door area magnet might be slided. Or the chains may be slided too much.
• The encoder might be losing coupling. Be sure that encoder is mounted well.
39- Door-zone magnet could not be found: If the position of car is in the interval of ±3 cm of the position in which is learnt in
shaft learning, and ML1 or ML2 can not be encountered, it gives this error.
• Check ML1 and ML2 magnetic switches.
• Check the door zone magnet. Magnet may be slided. Perform shaft learning process again.
40- Earthquake sensor activated: If DEP input is active, this error occurs.
• Check that in the programmable inputs, assigned DEP input has energy or not.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19. Afterwards reset the system
41- 817 signal was not OFF when it should: If the car is below 817 magnet, 817 signal should be zero. Otherwise it gives this
error.
• The magnets 817 may have slided. The chains may have slided too much. After correcting the positions, perform shaft
learning again.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
42- 817 signal was not ON when it should: If the car is above 817 magnet, 817 signal should be one. Otherwise, it gives this
error.
• The magnets 817 may have slided or fall. After correcting the positions, perform shaft learning again.
43- 818 signal was not OFF when it should: If the car is above 818 magnet, 818 signal should be zero. Otherwise, it gives this
error.
• The magnets 818 may have slided. The chains may have slided too much. After correcting the positions, perform shaft
learning again.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
44- 818 signal was not ON when it should: If the car is below 818 magnet, 818 signal should be one. Otherwise, it gives this
error.
• The magnets 818 may have slided or fall. After correcting the positions, perform shaft learning again.
45- Door limit-switch fault: If a door limit switch is assigned as "connected" in P0013 and/or P0020 parameters, but does not
function as expected, this error is raised.
• Either the parameter should be selected as “not used” or the limit-switch connection should be done correctly.
47- Brake resistor overheated: The temperature of brake resistor is estimated depending on the change of voltage in the brake
resistor. If the calculated value exceeds a certain value, this error occurs.
• Check that brake resistor is chosen suitable for Arcode.
• For the ventilation of brake resistor to be good, around the brake resistor should be empty, and open for ventilation.
48- Heatsink overheated: If IPM temperature exceeds the value of “P0774: heatsink overheat error threshold”, it gives this
error.
• Check fans on Arcode they should be working properly.
• Be sure that ventilation of control panel is good.
49- External error (XER1) signal activated: When this is activated, it stops the system immediately.
• Check that if the assigned input XER1 has signal or not. After signal position turns to OFF, within 5 seconds it turns to
normal operation.
Arcode Quick Installation Guide V2.10

50- External error (XER2) signal activated: When this is activated and the car is at floor, it stops the system.
• Check that if the assigned input XER2 has signal or not. After signal position turns to OFF, within 5 seconds it turns to
normal operation.
51- External blocking signal (XBL1) activated: When this is activated, it stops the system immediately and blocked.
• Check that if the assigned input XBL1 has signal or not. After signal position turns to OFF, it requires either a reset
operation or turning the hand terminal to “inspection” and “normal” again, then it turns to normal operation.
52- External blocking signal (XBL2) activated: When this is activated and the car is at floor, it blocks the system.
• Check that if the assigned input XBL2 has signal or not. After signal position turns to OFF, it requires either a reset
operation or turning the hand terminal to “inspection” and “normal” again, then it turns to normal operation.
53- Encoder direction is wrong: Change the encoder direction from the menu. Auto-tune must be done again when the encoder
direction is changed for gearless machine.
54- OGD Error: A shaky starting occurs when the anti roll back value is entered too high. This error may be faced with in this
case. Decrease gains of anti roll back.
55- Contactor dropped: When the travel starts, during movement, if 100 signal is cut for 100 milliseconds, this error is received.
The signal 100 that normally passes through open contacts of KPA and KPB contactors comes to Arcode’s EN input. There must
be signal 100 in EN input when all the contactors are activated.
56- 817&818 cut at the same time: Both 817 and 818 signals are cut at the same time for 0,5 seconds, it gives this error.
• Check 817,818 signals and their magnetic sensors.
• Check the power supply of magnetic sensors.
57- Unbalanced motor current: If one or more motor cables are missing that error will occur. KPA and KPB contactors should
be checked. Motor cables can be connected directly to U, V, and W outputs on Arcode (by-pass contactors) only for testing. If
problem is not solved motor outputs of Arcode or motor coils might be defected
58- Current sensor offset fault: If U, V, W current sensor offset values are not interval of max. and min. accepted values for 1
second, it gives this error.
• Check the current sensor values at the “info” and “system information” screen
• Get contact to Arkel support
59- Car moving on wrong direction: If the reference speed of car is positive and 817 signal turns to passive from active, or if
the reference speed of car is negative and 818 signal turns to passive from active, it gives this error.
• If the error is received during movement in the up direction, check 817 signal. If error is received during movement in
the down direction, check 818 signal.
• Check that there is no short circuit or cutting on 817,818 signals.
• Check that there is no crack on 817,818 connection cables.
• Check the motor direction is correct by driving motor in inspection mode.
60- Door bridging failure: If a problem is detected about DBR board, this error is received.
• DBR board might be defective
• ML1 and ML2 signals may get electrical noise.
61- UDI exception: CPU error. Get contact to Arkel support
62- Overflow exception: CPU error. Get contact to Arkel support
63- Watchdog timeout: CPU error. Get contact to Arkel Support
65- DFC communication error: If parameter P1029 was selected EN81-20 compatible but DFC board was not connected to
CANBus or was not updated the error is given. DFC board connection should be checked. If connections are correct the sofware
update must be perform.
66- Door contacts or DFC board error: According to EN81-20 door contacts must be monitored when every door is opened
against to bridge. If DFC board gets unexpected signal when test is performed, it will give error. Door types and safety circuit
connections must be checked. Also signal sequency must be checked according to table below.
Arcode Quick Installation Guide V2.10

Door A Door B 133 135 137 140


OPEN CLOSE 0 0 1 1
CLOSE OPEN 1 0 0 1
OPEN(TEST1) OPEN(TEST1) 0 0 0 1
OPEN(TEST2) OPEN(TEST2) 0 1 0 1
If two doors are opened together 2 tests are performed. If test results are not suitable according to table Arcode gives error.
71- Licence key (dongle) not found: This is related to “P0839” Arcode class. If “P0839” is chosen as Midline or Highline, and
there is no dongle, it gives this error. If it is Midline, the dongle which is proper to Midline should be used. If it is Highline, the
dongle which is proper to Highline should be used.
72- Limited feature: If "P0839 Arcode class" is chosen Arcode Basic and if one of the following cases exists, it gives this error.
• "P0002: number of floors” if it is entered greater than 16.
• "P0135: maximum travel speed” if it is entered greater than 1,6 m/s. if the number of Arcode is more than 2 in the
system.
• "P0890: Priority service function” if it is chosen as "Enabled".
• "P0942: Park floor selection method” if it is chosen as "park floor is selected by time zone”.
If "P0839 Arcode class" is chosen as Arcode Midline and if one of the following cases exists, it gives this error.
• "P0002: number of floors” if it is entered greater than 24.
• "P0135: maximum travel speed” if it is entered greater than 2,5 m/s.
73- Detected entry inside shaft: When the shaft entry protection is active, if any of "(SPR*) Shaft entry protection switch Floor-
*" signals are active and the car is not on that floor, this error will be triggered. (Normally there should not be any signal if the
door is closed)
• Check the door contacts and signal positions of SPR programmable inputs.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
74- Encoder offset angles could not founded: That error is given when incremental encoder is used for gearless motor. The
encoder connection must be checked according to electrical diagram. If used encoder is absolute encoder the encoder settings
must be checked.
75- CML feedback error: Sometimes a special coil is used under the car when motor brake is not used a solution against UCM.
That coil is energized before movement and de-energized when car stops. The CML input is high when car stops if car starts
moving the input is low. If that input is not used,
Protection and monitoring settings-->shaft/car protection and monitoring-->Car movement lock (CML) monitoring: off.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
76- Shaft protection reset key is active: If shaft protection reset input (DOMRS) which is used EN81-21 applications is
activated continuously more than 60 seconds that error is gotten. That input must be activated during reset. It must be de-
energized after reset.
79- Current was over motor limit: Motor current has exceeded the product of the values "(P0159) Nominal motor current".
• Check motor parameters
• Check counterweight
• Make sure you are using a suitable Arcode Power Class device for your application
• Check possible mechanical jammings in the shaft
80- Current was near motor limit continuously: If motor current exceeds over the value which is the multiplication of “P0159”
nominal motor current” and “P0429 motor overcurrent limit” for 6 seconds, it gives this error.
• Check motor parameters
• Check counterweight
• Make sure you are using a suitable Arcode Power Class device for your application
• Check possible mechanical jammings in the shaft
81- Group identity conflict error: If there is a conflict between the elevator identities in the group, it gives this error. “P0086
group identity” should be chosen for all elevators in a right way.
• Give a different ID for each elevator in the group by checking this parameter.
82- Number of stops of all lifts in the group must be same: If “P0002 number of floors” parameter is entered different for the
elevators in the group, it gives this error.
Arcode Quick Installation Guide V2.10

83- APRE could not be unlocked: If “P0788 Apre monitoring” parameter is ON, after brakes are opened, the apre monitoring
input (APRI) should be zero within 3 seconds. Otherwise it gives this error.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
84- APRE could not be locked: If “P0788 Apre monitoring” parameter is ON, main contactor output (RP) and Apre triggering
output (APRO) is zero, the apre monitoring input (APRI) should be 1 within the time “P0804 speed governor locking time”
parameter. Otherwise it gives this error.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
85- Encoder reference error: "(P0868) Encoder coupling type" is set to "Indirect incremental encoder" and the angle correction
by reference signal exceeded 120 degrees (magnetic)
• Check encoder connections.
• Check encoder-motor mechanical coupling. Encoder wheel might be slipping.
• Check if Z-channel reference signal is correct
86- UCM detected: If door is bridged and 140 or 130 is "0" and if one of ML1 or ML2 is "0", it gives this error.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
87- Out of re-level zone: If “P0075” relevelling function” parameter is chosen as “Relevel using 141 and 142 signals”, when
the car waits at floor, if 141 and 142 turn to zero, it gives this error. If “P0075 relevelling function” parameter is chosen as “with
Liftsense”, when the car waits at floor, if the value which is read from Liftsense should be in the interval of +7 cm -7 cm.
Otherwise it gives this error.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
88- Overspeed on relevelling: If the speed on relevelling exceeds over the value which is entered “P0814 overspeed error limit
on relevelling” parameter, it gives this error.
89- Could not hold car on starting: While starting to move, if the rotor rotates more than quarter-turn, it gives this error.
• Adjust Anti-rollback PID gains. (KP and KD parameters)
90- Overspeed on pre-opening: While the door is bridged, if the speed of the car exceeds over the value which is entered
“P0813 overspeed error limit on pre-opening” parameter, it gives this error.
91- Shaft is too long: If the shaft is learned wrongly, during shaft learning that error is gotten. If motor speed is entered wrong
or length of any door zone magnets are wrong in shaft or flag length parameter is entered wrong that error is gotten. If any one
is wrong the shaft learning must be perform after problem is fixed.
92- Position tracking error: Especially error rates incremental encoders which are used with KONE motorsa re too high. If the
error rates are higher than expected Arcode gives that error. If that error is gotten standard gearless motor with absolute encoder
position tracking parameter may be disabled. “Pos. Tracking error sensitivity: (P1085) = off”.

93- Maintenance time exceeded: When system time passes the date-time entered in maintenance time “P1006” parameter,
controller raises error. The system goes out of service until the time parameter is taken to a future date-time.
In order to enable “P1006” parameter, firstly “P1005” maintenance time control parameter should be set as “On”.
94- Car light fuse is blown: If 3-phases are OK in Arcode, but there is no voltage value(220V) on IBC-S, it gives this error.
95- Manual rescue (SEV key): If “P0810 Acceptance test tools” parameter is OFF and “MEM” signal is ON, this error occurs.
96- UPS failed on test: If UPS test could not be performed, it gives this error.
• Check the batteries.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
97- Direction change limit reached: "(P0964) Direction change count limit" is set to a non-zero value and the direction change
counter has exceeded this value.
• This function is usually used to limit the usage of plastic ropes according to their lifetime. After changing the ropes, set
(P0964) to the next desired limit value.
Note: This is a permanent error. In order to get rid of the permanent error case, look at Page 19.
98- One of critical devices is offline: During normal operation, if connection with a critical device is lost, the controller raises
error. (Triggering of this error may take about 20 seconds) For ex: Photocell (FSLA) input is assigned to one of the programmable
inputs of IBC-S board, and if there is a problem about the communication with IBC-S and main controller, this error is triggered
in normal operation. The critical programmable inputs are shown with red color in the programable input list.
Arcode Quick Installation Guide V2.10

• This error is about EN81-20 norms. Not to receive this error during installation, you should set the “Operation mode”
parameter as “Installation mode”.
99- Rope slip correction error: If parameter of rope slip correction (P1033) is activated, Arcode can correct maximum 100cm
rope slip. If the correction needs more than 100cm Arcode will give this error.
Rope slipping must be decreased.
100- Ext.perm. Error-1(Except/inspection recall): When “(XPE1) Ext.permanent error-1” signal is activated, this error is
raised. Even if this error is active, the elevator still can be used in inspection/recall modes.
Note: This is a permanent error. In order to get rid of the permanent error, look at Page 19.
101- Inspection/Recall terminal connection wrong: When the switches in recall/inspection terminals are turned to “Inspection”
position, the safety circuit 120 signal should be cut-off (until a direction button is pressed).
If, due to a wrong connection, 120 signal is not cut-off during 0.5 seconds after turning an inspection/recall key to “Inspection”
position this error is activated.
• Check recall/inspection terminal connections. Make sure that the inspection switches cut off the safety circuit when in
inspection mode.
102- EN signal not cut-off: In normal operation, when the (EN) signal is active while the car is in standstill, this error occurs.
• Check why the input where the (EN) signal is programmed, got activated when the contactors are deenergized.
• Make sure that the main contactors are working properly and check the contact in possibility of stuck.
• Make sure that there is no bridge between (EN) input and 100 (24VDC).
Arcode UCM (Unintended Car Movement) Test Instructions V1.60

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

UCM (UNINTENDED CAR MOVEMENT)


TEST INSTRUCTIONS
Arcode UCM (Unintended Car Movement) Test Instructions V1.60

Publisher ARKEL Elektrik Elektronik SAN. ve TİC. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
TEL : +90(216) 540 67 24-25
Fax : +90(216) 540 67 26
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 05.2020

Document version V1.60

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all of
the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right to
make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause
Arcode UCM (Unintended Car Movement) Test Instructions V1.60

CONTENTS
CONTENTS..................................................................................................................................................................... 1
Considerations before UCM Test .................................................................................................................................... 3
UCM (Unintended Car Movement) Test Procedure ....................................................................................................... 5
A. UCM Test in Up Direction with Empty Car .......................................................................................................... 5
B. UCM Test in Down Direction with Fully Loaded Car ........................................................................................... 5
Arcode UCM (Unintended Car Movement) Test Instructions V1.60

1. Considerations Before UCM Test


a. Relevant staff should take necessary precautions for the safety of the passengers as well as himself of all actions at risk.
Prevent the elevator run by someone else,
Be sure that there is nobody in the elevator hoist way,
Be sure that all elevator doors are closed.
b. There should exist DBR (Door Bridging) card on Arcode. If there is a bridge between 140-140P inputs on Arcode, this
bridge should be removed.
c. UCM test function exists if the firmware version of Arcode is 20.04.2014 and later. This function should be used for
UCM test. The firmware updating should be done for older versions of the devices. (See Arcode Easy Installation
Manual).
d. In order to simulate the worst load condition in UCM test:
• the empty car is moved in up direction at the top of the shaft (from the one below floor to the top)
• the full loaded car is moved in down direction at the bottom of the shaft (from the one above floor to the bottom)
e. "UCM test function" mode is activated as follows:
Note: While doing the parameter settings, “Quick access feature” of AREM can be used. For this:
• F3 button is pressed while in “Device Parameters” menu.
• The related parameter code is entered. For example: P0069.
• The related parameter is activated by pressing enter button.

• Tools button is pressed on AREM.


• "Device Parameters" screen is entered.
• The following settings is performed in order:
" DBR board functions → Door safety circuit
bridging board (P0069): Installed"
" Door pre-opening settings → Door pre-opening
function (P0071): On"
"Door pre-opening settings → Door pre-opening start
distance (P0072): 20 cm."
" Test functions → Acceptance test tools (P0810): On"

Figure-1: Activating DBR Board Functions Warning: After completing UCM test,
"Acceptance test tools (P0810)" parameter
should be set to "Off".

Figure-2 Activating Acceptance Test Tools


Arcode UCM (Unintended Car Movement) Test Instructions V1.60

• Esc button is pressed on AREM. Tools screen is turned by


saving the settings.
• "Test tools" screen is entered. "UCM function test" is chosen
and enter button is pressed.

Figure-3 Activating UCM test function


There exist 2 options in the "UCM test function" screen. The
proper test method is chosen for the UCM protection equipment.
• "UCM test on inspection-speed": Test is performed in
inspection speed. This can be used for UCM protection
equipment that do not need full-torque test.
• "UCM test on full-torque": Test is performed with max.
power the system allowed. This option should be used if UCM
test will be done under the worst conditions (by taking into
account the maximum acceleration effect of the driver system
error). Arcode moves the car with max. acceleration by
applying in the indicated direction max. power to the motor
the system allowed.

Figure-4 Choosing the UCM test method


After choosing the UCM test method, the instructions shown in the screen are followed. When “START” is seen in the screen,
60 seconds countdown is started by pressing enter button. The countdown info is shown on Arcode screen (“Ut 59”, “Ut 58”
...) and audible warning is given. During this period, the car should be moved with recall up or recall down button. At the end of
this period, Arcode will automatically exit from "UCM test function" mode.

Figure-5. a: UCM test in inspection speed Figure-5. b: UCM test in full-torque


f. UCM test should be done with doors closed for safety purposes!!!! But open doors should be simulated during testing.
After pressing "START" button (Arcode will bridge the doors). The open doors can be simulated by interrupting 140
signal (landing doors security circuit signal) on KBK-12.
g. During the test, the car should be moved with up or down button on the recall hand terminal.
h. At the end of UCM test, Acode gives “UCM detection error” error and blocks the lift permanently. This error cannot
be cleared even if the power is switched off and on. The system will not turn to the normal run mode without clearing
the permanent error with a special action. To clear the permanent errors, the following actions should be performed:
Arcode UCM (Unintended Car Movement) Test Instructions V1.60

• Tools button is pressed on AREM.


• "System Tools" screen is entered.
• "Clear permanent error" is chosen and pressed enter
button.
• First, recall key is turned to “INSPECTION” and then
• “NORMAL” mode or power is switched off and on.

Figure-5 Clearing the permanent errors


i. After completing the test, "Device parameters → Test functions → Acceptance test tools (P0810)"parameter is set to
"Off" again. The connections are turned to the previous position.

2. UCM (Unintended Car Movement) Test Procedure


2.1. UCM Test in Up Direction with Empty Car
The following steps should be performed in order.
• Move the car to the one below of the top floor. (See. d).
• Empty the car (See. d).
• Enable "UCM test function" mode (See. e).
• After starting the countdown, remove the connection from terminal 140 on the KBK-12 board (See. f).
• The car is moved by keeping pressed up direction button on the recall hand terminal (See. g).
• After leaving the door zone, door bridging circuit hardware will open, because the 140 signal is interrupted. In this
case, the power of the machine brakes will be also cut off, because the main contactors which are fed by safety circuit
will drop. Emergency UCM stop occurs. Arcode gives “ERROR CODE (PERMANENT):86 UCM DETECTION”
error and the lift are kept out of service permanently.
• The stopping distance is measured. Test is successful if the stopping distance is within acceptable values.
• The power is switched off and on. It is observed that the permanent UCM error continue.
• The permanent error is cleared. (See. h).
• It is observed that the lift turned to the normal run mode.
• Test is finished (See. i).
2.2. UCM Test in Down Direction with Fully Loaded Car
The following steps should be performed in order.
• Move the car to the one above of the bottom floor (See. d).
• Load the car with rated load (See. d).
• Enable "UCM test function" mode (See. e).
• After starting the countdown, remove the connection from terminal 140 on the KBK-12 board (See. f).
• The car is moved by keeping pressed down direction button on the recall hand terminal (See. g)
• After leaving the door zone, door bridging circuit hardware will open, because the 140 signal is interrupted. In this
case, the power of the machine brakes will be also cut off, because the main contactors which are fed by safety circuit
will drop. Emergency UCM stop occurs. Arcode gives “ERROR CODE (PERMANENT):86 UCM DETECTION”
error and the lift is kept out of service permanently.
• The stopping distance is measured. Test is successful if the stopping distance is within acceptable values.
• The power is switched off and on. It is observed that the permanent UCM error continue.
• The permanent error is cleared. (See. h).
• It is observed that the lift turned to the normal run mode
• Test is finished (See. i).
Arcode Test Instructions Self-Monitoring of the Machine Breaks V1.20

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

TEST INSTRUCTIONS SELF-MONITORING


OF THE MACHINE BREAKS
Arcode Test Instructions Self-Monitoring of the Machine Breaks V1.20

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
Tel: (+90 216) 540 03 10-11-12
Fax: (+90 216) 540 03 09
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of Issue 04.2020

Document Version V1.20

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all of the
contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right to make
changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Test Instructions Self-Monitoring of the Machine Breaks V1.20

1. Introduction
The self-monitoring of the machine brakes is carried out by checking that each single brake drops at every run, preventing the
next normal start of the lift if dropping fails. After detection a brake malfunction within a certain operation frame, the lift is kept
out of service, even if the main power is switched off and on again. Only a competent person intervention can make the lift to
restore the operation.

2. Firmware Version
Self-monitoring of the machine brakes compliant to +A3 is available with all firmware versions of ARCODE.

3. Connection
The status of the micro-switches (generally two) mounted on each brake is controlled by means of two separated digital inputs.
These inputs are assigned as programmable ARCODE inputs. The micro-switch contacts must be normally close (N.C.). When
brakes are closed, these inputs must be ON.
PI11 and PI12 inputs are set in factory defaults for connection of the brake micro-switches. These inputs are not obligatory. They
can be changed from the menu.

BR1: N.C. contact of 1st brake micro-switch


BR1
PI11 BR2: N.C. contact of 2nd brake micro-switch
BR2
PI12
ARCODE Inputs are ON when brakes are closed.
Inputs are OFF when brakes are open.
100 +24V

4. Parameter Setting
To activate the self-monitoring function of the machine brakes, the following setting is required:
On AREM:
Tools → Device parameters → Protection and monitoring settings → Other protection settings → mechanical brake monitoring:
ON
Tools → Device parameters → Protection and monitoring settings → Other protection settings → mechanical brake-2 monitoring:
ON
Note: These parameters are set to “Off” in factory settings. It should be adjusted as “On” only after wiring the brakes and micro
switches. Otherwise, ARCODE continuously gives error and blocks the lift.
And:
Tools → Device parameters → Programmable inputs → ARCODE controller inputs
PI11: (BRC) Mechanical brake checkback
PI12: (BRC2) Mechanical brake-2 checkback
(Another available programmable inputs can be used. But the connections should be done respectively.)

5. Description of the Self-Monitoring Function


5.1. Self-Monitoring After Stopping
After releasing the brake relay MBR (This is assigned as programmable ARCODE relay outputs PR2), ARCODE waits input
PI11(BRC) and PI12(BRC2) to be activated (24Vdc) within a certain time period. If there is no signal at the end of this period,
ARCODE gives “Er12 Holding of mechanical brake not sensed” error. This is not a permanent blocking error. (*2) It will be
reset after input PI11 and PI12 inputs are activated again (*3) If this error repeats 2 times consecutively (*4), it goes to permanent
error. And on the top of AREM screen you will see “Er12 Holding of mechanical brake not sensed (permanent)”. This blocks
the system.
In order to turn the system to normal running mode, the permanent error must be cleared, then system should be reset:
AREM: Tools → System tools → Clear permanent error
AREM: Tools → System tools → Reset system
5.2. Self-Monitoring Before Starting
After activating the brake relay MBR, ARCODE waits inputs PI11(BRC) and PI12(BRC2) to be de-activated (open circuit)
within a certain time period. If the signal is not de-activated at the end of this period, ARCODE gives “Er13 Release of
Arcode Test Instructions Self-Monitoring of the Machine Breaks V1.20

mechanical brake not sensed” error. This error is not a permanent blocking error (*2). It will be reset automatically after a certain
time. If this error repeats 2 times consecutively (*4), it goes to permanent error. On the top of AREM screen, you will see “Er13
Release of mechanical brake not sensed (permanent)”. This error is a permanent blocking error and blocks the system
permanently.
In order to turn the system to normal running mode, the permanent error must be cleared, then system should be reset:
AREM: Tools → System tools → Clear permanent error
AREM: Tools → System tools → Reset system
*2: According to EN 81-1 + A3, when the self-monitoring function detects an error, only a competent person intervention can
make the lift to restore the operation. This error shouldn't be reset even if the main power is switched off and on again. This type
of error is defined as “permanent blocking error” in this document.
*3: This feature is added with the approval of Liftinstituut (NB) in order to avoid unnecessarily blockings of the elevator in case
of accidental error detections. Elevator already will be permanently kept blocked as long as a brake micro switch remains in the
same position.
*4: The error counter is increased each time a malfunction is detected. When the error counter reaches 2 consecutively, it will
be a permanent blocking error.

6. Resetting the Permanent Blocking Error


The permanent errors can’t be cleared even by switching the main power ‘off’ and ‘on’ again. As mentioned above, the permanent
errors can only be cleared by the followings with:
AREM: Tools → System tools → Clear permanent error

7. Trips
No Message Description
12 Holding of mechanical "(P0045) Mechanical brake monitoring" parameter is set to "On" and brake
brake not sensed relay (MBR) has dropped but (BRC)/(BRC2) inputs are still inactive.
13 Release of mechanical "(P0045) Mechanical brake monitoring" parameter is set to "On" and brake
brake not sensed relay (MBR) has picked but (BRC)/(BRC2) inputs are still active.

8. Testing the Self-Monitoring Function


8.1. PI11(BRC) or PI12(BRC2) Input Open Circuit
No Test Procedure Result
1 While the elevator is idle, disconnect the cable from ARCODE gives “Er12 Holding of mechanical brake not
inputs PI11 sensed” error. This is not a permanent blocking error.
2 Re-connect the cable to input PI11 Error will be reset automatically.
3 Repeat steps 1 and 2 respectively ARCODE gives the same error number with
‘permanent’. Because this is the 2nd error consecutively.
It blocks system permanently.
4 Re-connect the cable to input PI11 ARCODE continues to give the same error.
5 Turn the main power off and on again. ARCODE continues to give the same error.
6 AREM: Tools → System Tools → Clear permanent Error will be reset and ARCODE will start to operate in
error normal mode.
AREM: Tools → System Tools → Reset System (*5)
7 Repeat the same steps for PI12(BRC2)

8.2. PI11(BRC) or PI12(BRC2) input short circuit (+24V)


No Test Procedure Result
1 While the elevator is idle, make a bridge from terminal
100(+24V) to input PI11
Arcode Test Instructions Self-Monitoring of the Machine Breaks V1.20

2 Give a command ARCODE gives “Er13 Release of mechanical brake


not sensed” error. 1st error is not a permanent
blocking error. Error will be reset automatically.
3 Give another command ARCODE gives the same error number with
‘permanent’. Because this is the 2nd error
consecutively. It blocks system permanently.
4 Remove the bridge from input PI11 ARCODE continues to give the same error.
5 Turn the main power off and on again. ARCODE continues to give the same error.
6 AREM: Tools → System Tools → Clear permanent Error will be reset and ARCODE will start to operate
error in normal mode.
AREM: Tools → System Tools → Reset System (*5)
7 Repeat the same steps for PI12(BRC2)
*5: Alternative ways for "Reset System" are:
• switching ARCODE's power OFF and then ON again or,
• turning the Recall switch to "1" position and then back to "0" position.
Arcode Instructions for Level Fine-Tuning Using the COP Command Buttons V1.10

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

INSTRUCTIONS FOR LEVEL FINE-TUNING USING THE COP


COMMAND BUTTONS
Arcode Instructions for Level Fine-Tuning Using The COP Command Buttons V1.10

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
Tel: (+90 216) 540 03 10-11-12
Fax: (+90 216) 540 03 09
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of Issue 04.2020

Document Version V1.10

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause
Arcode Instructions for Level Fine-Tuning Using The COP Command Buttons V1.10

1. Overview
This document defines the operation for level fine-tuning using the COP command buttons. This operation is made by using COP
command buttons on AREM for equalizing the door threshold level with the cabin. For this operation the situations given below,
must be considered.
• Tuning mode can only be used when a door-bridging board (DBR) is installed in the system.
• Tuning can only be activated when the controller is in normal service mode.
• Tuning mode will be inactivated if:
• AREM is disconnected
• ENTER button or ESC button on AREM is pressed
• Tuning is not used for 5 minutes
• Controller exits normal service mode for any reason (errors, inspection operation etc.)

2. General Operation
• Enter “Level fine tune” screen in the Tools menu of AREM. Select "Fine-tuning using COP command buttons" option
and press “enter”.
• Press “enter” to activate tuning mode. Check that "Fine tune mode: ON" is displayed on the screen. In this mode, the
LOP calls are disabled and the doors will stay open until a car command is given.
• Leave the AREM connected and get inside the car.
• Give a car command to a floor which will be fine-tuned. Wait until car stops on that floor and opens the doors.
• Press and hold the "door-open" button after the car stops.
• After 3 seconds, the LEDs of the first floor and second floor command buttons will start to flash. This indicates that the
system is in level fine-tuning mode.
• While holding the "door-open" button pressed, press first floor button to move the car upwards or second floor button
to move the car downwards. Movement of the car will be very slow (3 mm/s).
• By moving the car up or down while observing the door, adjust the car sill to be flush to the landing sill.
• Release the "door-open" button for Arcode to memorize the position of this landing. All car command button leds will
flash once to indicate that position is memorized.
• Give a car command to the next landing you want to tune and repeat the previous 5 steps . Each landing must be tuned
2 times. Once for upwards approach and once for downwards approach. Repeat the tuning for each landing for both
directions.
• Fine-tuning settings will be recorded according to the direction of the last movement of the car. For example, when you
travel from 3rd floor to 4th floor and make fine-tuning, because the latest move is upwards, the car will be tuned for
upwards approach. To tune the downwards approach of floor 4, the car should travel from an upper floor (e.g. the 5th
floor).
• When all tunings are done, press “enter” on AREM and deactivate the level fine-tune mode. Press ESC and exit the
tuning screen on AREM.

 WARNING: During "Fine-tuning using COP command buttons" operation, keep away from the car doors and do not allow
any living creatures to approach the car doors.
Arcode Firmware Update V2.20

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

FIRMWARE UPDATE
Arcode Firmware Update V2.20

Publisher ARKEL Elektrik Elektronik SAN. ve TİC. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
TEL : +90(216) 540 67 24-25
Fax : +90(216) 540 67 26
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 06.2020

Document version V2.20

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Firmware Update V2.20

CONTENTS
CONTENTS .................................................................................................................................................................................. 3
1. Downloading Firmware File ............................................................................................................................................... 4
2. Copying Firmware File to SD Card ................................................................................................................................... 6
3. Firmware Update Process ................................................................................................................................................... 7
Arcode Firmware Update V2.20

1. Downloading Firmware File


NOTE: if already you have the latest firmware version file of ARCODE go to Step 2 directly.
• To download the latest firmware version of ARCODE, go to ARKEL official website www.arkel.com.tr
Note: you need to have Username and Password, to be able to download any document from ARKEL website. If you don’t have
an account, go to http://schema.arkel.com.tr/en/Account/Login then click "New User Registration" after submitting registration
information you will get user account password.
• Click “TECHNICAL SUPPORT” from Menu bar and follow below steps.

• After logging In, from "Software" menu go to "ARCODE Integrated Elevator Driver" →"System Firmware" →”Arcode
Firmware (as separate downloads)” (as below picture)

• Scroll down until you find the latest firmware version on the bottom of list
Arcode Firmware Update V2.20

Note: if there is no SD card on AREM, you can use 2GB SD card


industrial type.
Then should download AREM SD card content from
http://schema.arkel.com.tr/en link. Then select “software”
→“Arcode integrated elevator driver”→”System
Firmware”→” Arem SD card Contents (Complete)”
After downloading is done, copy the entire file to SD card.

Downloading AREM SD card Contents (Complete)


Arcode Firmware Update V2.20

2. Copying Firmware File to SD Card


• Plug AREM SD to your computer. On SD card directory you should see “Arcode” file, then go to following link
"\system\firmware"

• At "firmware" directory paste firmware version file (with “ars” extinction ) that you downloaded at step 1.
Note: You can see all version of ARCODE Firmware versions on “firmware” directory.

• Plug SD card to AREM Hand terminal then go to Step 3.


Arcode Firmware Update V2.20

3. Firmware Update Process


• After plugging SD card into AREM Handset press "tools" button then "firmware Update"

• From "firmware update" Select the latest version whitchs located on the top of version list.
Note: according version releasing date that you downloaded to SD card, you will see the version date on AREM firmware update
screen.

• Press "Enter" button on AREM Handset, then you will see confirmation message select "Yes" to start updating procces.
Warning 1: Don't plug out AREM Handset socket during update process on (Step 3).
Warning 2: Before starting update process (step 3), don't forget to connect all peripherals which are communicating with
ARCODE through Can Bus. Otherwise ARCODE won't be able to identify them later.
Note: In case of power shutdown during update procces. you should repeat Step 3 again after powering the system.
Arcode Error Descriptions V2.10

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

ERROR DESCRIPTIONS
Arcode Error Descriptions V2.10

Publisher ARKEL Elektrik Elektronik SAN. ve TİC. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
TEL : +90(216) 540 67 24-25
Fax : +90(216) 540 67 26
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 08.2020

Document version V2.10


This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Error Descriptions V2.10

TABLE OF CONTENT
1. Error Code: Er01 ................................................................................................................................................................... 2
2. Error Code: Er02 ................................................................................................................................................................... 2
3. Error Code: Er03 ................................................................................................................................................................... 2
4. Error Code: Er04 ................................................................................................................................................................... 2
5. Error Code: Er05 ................................................................................................................................................................... 2
6. Error Code: Er06 ................................................................................................................................................................... 2
7. Error Code: Er07 ................................................................................................................................................................... 2
8. Error Code: Er08 ................................................................................................................................................................... 2
9. Error Code: Er09 ................................................................................................................................................................... 3
10. Error Code: Er10 ............................................................................................................................................................... 3
11. Error Code: Er11 ............................................................................................................................................................... 3
12. Error Code: Er12 ............................................................................................................................................................... 4
13. Error Code: Er13 ............................................................................................................................................................... 4
14. Error Code: Er14 ............................................................................................................................................................... 4
15. Error Code: Er15 ............................................................................................................................................................... 4
16. Error Code: Er16 ............................................................................................................................................................... 5
17. Error Code: Er17 ............................................................................................................................................................... 5
18. Error Code: Er18 ............................................................................................................................................................... 5
19. Error Code: Er19 ............................................................................................................................................................... 5
20. Error Code: Er20 ............................................................................................................................................................... 6
21. Error Code: Er21 ............................................................................................................................................................... 6
22. Error Code: Er22 ............................................................................................................................................................... 6
23. Error Code: Er23 ............................................................................................................................................................... 6
24. Error Code: Er24 ............................................................................................................................................................... 6
25. Error Code: Er25 ............................................................................................................................................................... 7
26. Error Code: Er26 ............................................................................................................................................................... 7
27. Error Code: Er27 ............................................................................................................................................................... 7
28. Error Code: Er28 ............................................................................................................................................................... 8
29. Error Code: Er29 ............................................................................................................................................................... 8
30. Error Code: Er30 ............................................................................................................................................................... 8
31. Error Code: Er31 ............................................................................................................................................................... 9
32. Error Code: Er32 ............................................................................................................................................................... 9
33. Error Code: Er33 ............................................................................................................................................................... 9
34. Error Code: Er34 ............................................................................................................................................................... 9
35. Error Code: Er35 ............................................................................................................................................................... 9
36. Error Code: Er36 ............................................................................................................................................................. 10
37. Error Code: Er37 ............................................................................................................................................................. 10
38. Error Code: Er38 ............................................................................................................................................................. 10
39. Error Code: Er39 ............................................................................................................................................................. 10
40. Error Code: Er40 ............................................................................................................................................................. 10
41. Error Code: Er41 ............................................................................................................................................................. 11
42. Error Code: Er42 ............................................................................................................................................................. 11
43. Error Code: Er43 ............................................................................................................................................................. 11
44. Error Code: Er44 ............................................................................................................................................................. 11
45. Error Code: Er45 ............................................................................................................................................................. 11
46. Error Code: Er47 ............................................................................................................................................................. 11
47. Error Code: Er48 ............................................................................................................................................................. 12
48. Error Code: Er49 ............................................................................................................................................................. 12
49. Error Code: Er50 ............................................................................................................................................................. 12
50. Error Code: Er51 ............................................................................................................................................................. 12
51. Error Code: Er52 ............................................................................................................................................................. 12
52. Error Code: Er53 ............................................................................................................................................................. 12
53. Error Code: Er54 ............................................................................................................................................................. 13
54. Error Code: Er55 ............................................................................................................................................................. 13
55. Error Code: Er56 ............................................................................................................................................................. 13
56. Error Code: Er57 ............................................................................................................................................................. 13
57. Error Code: Er58 ............................................................................................................................................................. 13
Arcode Error Descriptions V2.10

58. Error Code: Er59 ............................................................................................................................................................. 13


59. Error Code: Er60 ............................................................................................................................................................. 14
60. Error Code: Er61 ............................................................................................................................................................. 14
61. Error Code: Er62 ............................................................................................................................................................. 14
62. Error Code: Er63 ............................................................................................................................................................. 14
63. Error Code: Er65 ............................................................................................................................................................. 14
64. Error Code: Er66 ............................................................................................................................................................. 14
65. Error Code: Er71 ............................................................................................................................................................. 15
66. Error Code: Er72 ............................................................................................................................................................. 15
67. Error Code: Er73 ............................................................................................................................................................. 15
68. Error Code: Er74 ............................................................................................................................................................. 15
69. Error Code: Er75 ............................................................................................................................................................. 15
70. Error Code: Er76 ............................................................................................................................................................. 16
71. Error Code: Er79 ............................................................................................................................................................. 16
72. Error Code: Er80 ............................................................................................................................................................. 16
73. Error Code: Er81 ............................................................................................................................................................. 16
74. Error Code: Er82 ............................................................................................................................................................. 16
75. Error Code: Er83 ............................................................................................................................................................. 16
76. Error Code: Er84 ............................................................................................................................................................. 16
77. Error Code: Er85 ............................................................................................................................................................. 17
78. Error Code: Er86 ............................................................................................................................................................. 17
79. Error Code: Er87 ............................................................................................................................................................. 17
80. Error Code: Er88 ............................................................................................................................................................. 17
81. Error Code: Er89 ............................................................................................................................................................. 17
82. Error Code: Er90 ............................................................................................................................................................. 17
83. Error Code: Er91 ............................................................................................................................................................. 18
84. Error Code: Er92 ............................................................................................................................................................. 18
85. Error Code: Er93 ............................................................................................................................................................. 18
86. Error Code: Er94 ............................................................................................................................................................. 18
87. Error Code: Er95 ............................................................................................................................................................. 18
88. Error Code: Er96 ............................................................................................................................................................. 18
89. Error Code: Er97 ............................................................................................................................................................. 18
90. Error Code: Er98 ............................................................................................................................................................. 19
91. Error Code: Er99 ............................................................................................................................................................. 19
92. Error Code: Er100 ........................................................................................................................................................... 19
93. Error Code: Er101 ........................................................................................................................................................... 19
94. Error Code: Er102 ........................................................................................................................................................... 19
Arcode Error Descriptions V2.10

1. Error Code: Er01 5. Error Code: Er05


Description: Description:
Could not read parameters. Checksum wrong. DIP-switch configuration wrong or could not be read.
Conditions: Conditions:
• Hardware fault. • Hardware fault.
Possible solutions: Possible solutions:
• Contact ARKEL Technical Support. • Contact ARKEL Technical Support.

2. Error Code: Er02 6. Error Code: Er06


Description: Description:
Could not write parameters. Verify error. One of the encoder channels disconnected.
Conditions: Conditions:
• Hardware fault. • This error occurs when no information data comes
Possible solutions: from the ENCA board for 1 second.
• Contact ARKEL Technical Support. Possible solutions:
• Check the flat cable between Arcode and ENCA
3. Error Code: Er03 board. Be sure the encoder connections are done
Description: properly.
Parameters were written with a newer version. Some
parameters will be lost. 7. Error Code: Er07
Conditions: Description:
• If you make a downgrade to an older version and Current was over driver limit.
there are some functions and parameters which are Conditions:
not in the older version but are in the up-to-date • If the motor current exceeds the maximum IPM
version, the function and parameter values will be module current percentage value set in the
deleted after the downgrade. parameter “Motor overcurrent limit” [P0429], this
Possible solutions: error occurs.
• Arcode new/up-to-date versions include bug fixes, Possible solutions:
software enhancements, new features and • Be sure that the Arcode class current value is
functions, behavior changes and enhancements. suitable for the motor.
Review the necessity of installing an older version. • The car (car shoes too tight) might be jamming, the
motor brake may not be fully open.
4. Error Code: Er04 • Check if the error does not occur in both travel
Description: directions. If this error occurs only in one direction,
No connection with ENCA board. the counterweight may not be in balance. Then
Conditions: check the counterweight balance.
• Arcode gives this error when it cannot • For geared (asynchronous) motors the parameters
communicate with the ENCA board for more than “Nominal slip frequency” [P0603] and “No-load
1 second. current” [P0430] might be set wrong.
Possible solutions: • The current and speed PID gain values may be too
• Check the encoder connections. The connections high.
are incorrect or there may be a problem with the • Make sure that the motor cable cross section is
encoder supply. suitable for the current.
• Check the flat cable between Arcode and ENCA • Be sure that the latest Arcode firmware is installed.
board. It may be dislodged or damaged.
• Check the parameters “Encode type [P0520]” and 8. Error Code: Er08
“Motor type [P0229]”. This error occurs with the Description:
ENCA board used with synchronous motors. If Current was near driver limit continuously.
synchronous motor is used, be sure that an ENCA Conditions:
board is used in the system. If asynchronous motor • If the motor current exceeds the maximum IPM
is used and this error occurs, the parameter “Motor module current value for %250 for the time set (6
type [P0229]” may have selected accidentally as seconds as standard) in the parameter “Motor
“Synchronous”. overcurrent error time” [P1089], this error occurs.
• The ENCA board may be defective.
Arcode Error Descriptions V2.10

Possible solutions: Possible solutions:


• Be sure that the Arcode class current value is • Auxiliary contacts of KPA, KPB and KFR
suitable for the motor. contactors on (KRC) line may be defective.
• The car (car shoes too tight) might be jamming, the • There might be a voltage drop at the input where
motor brake may not be fully open. the (KRC) signal is programmed.
• Check if the error doesn’t occur in both travel • When the door bridging board (DBR) is installed
directions. If this error occurs only in one direction, (available) and from the menu the board is selected
the counterweight may not be in balance. Then as “Installed”, but the bridge between 140-140P
isn’t disconnected, this error occurs (the door
check the counterweight balance.
bridging board is between (140) – (140P). If the
• For geared (asynchronous) motors the parameters
(DBR) board is not installed there should be a
“Nominal slip frequency” [P0603] and “No-load bridge between (140) – (140P).
current” [P0430] might be set wrong. • Check from the AREM main screen that the (KRC)
• The current and speed PID gain values may be too signal is active when the elevator is stopped.
high. Note: After a few times this error occur, it will get a
• Make sure that the motor cable cross section is permanent error. The permanence of the error is deleted by
suitable for the current. selecting “Clear permanent error” in the “System Tools”
menu.
9. Error Code: Er09
Description: 11. Error Code: Er11
Motor or control cabinet overheated. Description:
Conditions: Picking of main contactors could not be sensed.
• When there T1 – T2 inputs are not short circuit, Conditions:
this error occurs. • When the main contactors and the brake is active,
• Arcode checks, to the T1 and T2 inputs serial if the input signal “(KRC) Main contactor
connected panel, motor and brake resistor PTCs. checkback” is active for 3 seconds, this error
When the circuit opens because of any reason, this occurs.
error is given. • Despite the main contactor relay (RP) is active, the
Possible solutions: state of the main contactors (contactors are active)
• Motor or panel temperature might be too high. could not be checked from the (KRC) monitoring
Check the cooling fans. signal.
• Check the motor, panel and brake resistor PTCs • Because Arcode cannot monitor the safety circuit
and their connections. after (140P), when a contact which is after (140P)
• Check the inputs T1 and T2 which are on Arcode. doesn’t pick up, Arcode activates the (RP) relay
For normal operation, T1 and T2 should be short because it senses the signal (140P), but because the
circuit. safety circuit connection to the contactors is open,
the contactors will not get energized and this error
10. Error Code: Er10 will occur.
Description: • The (100) (24VDC) signal, which passes through
Dropping of main contactors could not be sensed. the “Normally closed” contact of the (KPA),
Conditions: (KPB) and (KFR) contactors is connected to the
• When the main contactors and the brake is (KRC) signal input on Arcode. When all contactors
inactive, if the input signal “(KRC) Main contactor are active (the car is driving), there must be (1000)
checkback” is not active for 3 seconds, this error (0VDC) signal at the (KRC) signal input.
occurs. Possible solutions:
• Despite the main contactor relay (RP) dropped, the • Auxiliary contacts of KPA, KPB and KFR
state of the main contactors (contactors are contactors on (KRC) line may be defective.
passive) could not be checked from the (KRC)
• There might be voltage at the input where the
monitoring signal.
(KRC) signal is programmed.
• The (100) (24VDC) signal, which passes through
• In the safety circuit, when signal (140) is on but
the “Normally closed” contacts of the (KPA),
(KPB) and (KFR) contactors is connected to the (140P) is off and the system tries to drive the car,
(KRC) signal input on Arcode. When all contactors this error can occur.
are passive, there must be (100) (24VDC) signal at • Ensure that the safety circuit contacts after (140P)
the (KRC) signal input. are closed.
Arcode Error Descriptions V2.10

• If the time in the parameter “Door contacts settling “(MBR) Mechanical brake”/”(MBR2) Mechanical
time” [P0053] is set too low, Arcode will directly brake-2” is energized, from the inputs where the
active the (RP) relay after it sees the signal (140P) brake monitoring signals (BRC) and (BRC2) are
during starting to drive. And if the door contacts programmed, the opening (active) of the brakes
aren’t fully closed (door contacts get open for a couldn’t be sensed.
brief of a second), this error can occur during Possible solution:
starting to drive. To prevent this from happening, • When the elevator is traveling (when the brakes are
the time should be entered minimum “0,3” active/opened), there must be 0VDC at the inputs
seconds. where the (BRC) and (BRC2) signals are
Note: After a few times this error occur, it will get a programmed. Check the voltage.
permanent error. The permanence of the error is deleted by • Check the brake microswitches. They might be
selecting “Clear permanent error” in the “System Tools” working unstable.
menu. • By setting the parameter “Mechanical brake
monitoring” to “Off”, this error can be temporarily
12. Error Code: Er12 switched off.
Description: Note: This is a permanent error. The permanence of the
Holding of mechanical brake not sensed. error is deleted by selecting “Clear permanent error” in the
Conditions: “System Tools” menu.
• When the brakes are passive, “(BRC) Mechanical
brake checkback” and “(BRC2) Mechanical brake- 14. Error Code: Er14
2 checkback” signal is not active for 3 seconds, this Description:
error will occur. DC-bus voltage is too high.
• When the parameters “Mechanical brake Conditions:
monitoring” [P0045] and “Mechanical brake-2 • If the DC-bus voltage is above the limit voltage,
monitoring” [P0800] are "On" and the brake relay this error occurs.
“(MBR) Mechanical brake”/”(MBR2) Mechanical • The DC-bus voltage is greater than the rated
brake-2” is dropped, from the inputs where the Arcode class limit voltage.
brake monitoring signals (BRC) and (BRC2) are for Arcode 380VAC: 715 V
programmed, the closing (passive) of the brakes for Arcode 220VAC: 420 V
couldn’t be sensed. Possible solutions:
Possible solutions: • Check that an appropriate brake resistor is
• When the elevator is stopping (when the brakes are connected to the B and P terminals.
passive/closed), there must be 24VDC at the inputs • If the mains line voltage is too high this error can
where the (BRC) and (BRC2) signals are occur. Be sure that the mains line voltage is not
programmed. Check the voltage. above 420V.
• Check the brake microswitches. They might be • If this error is encountered when the device is first
working unstable. turned on, then check the mains line voltage. If the
• By setting the parameter “Mechanical brake mains voltage is stable and at the appropriate
monitoring” to “Off”, this error can be temporarily voltage, the device may be defective.
switched off. • If the insulation of the motor coils is too weak this
• Note: This is a permanent error. The permanence error may be gotten. Check the motor coil
of the error is deleted by selecting “Clear insulation.
permanent error” in the “System Tools” menu. • Control panel and motor grounding must be
checked.
13. Error Code: Er13
Description: 15. Error Code: Er15
Release of mechanical brake not sensed. Description:
Conditions: DC-bus voltage is too low.
• When the brakes are active, “(BRC) Mechanical Conditions:
brake checkback” and “(BRC2) Mechanical brake- • If the DC-bus voltage is under the limit voltage for
2 checkback” signal is active for 3 seconds, this 3 seconds, this error occurs. When the mains line
error will occur. voltage is below the operation values, this error is
• When the parameters “Mechanical brake taken.
monitoring” [P0045] and “Mechanical brake-2
monitoring” [P0800] are "On" and the brake relay
Arcode Error Descriptions V2.10

Possible solutions: Possible solutions:


• Check that an appropriate brake resistor is • Be sure that the motor parameters are set correctly.
connected to the B and P terminals. • Check the mounting of the encoder on the motor.
• If the mains line voltage is too low this error can The encoder may be slipping during rotation.
occur. Be sure that the mains line voltage is not • The encoder connection and the grounding should
under 320V. be checked.
• If the mains voltage is stable and at the appropriate • The encoder cable must be passed at least 10 cm
voltage, the device may be defective. Contact away from the AC voltage wires.
ARKEL Technical Support.
18. Error Code: Er18
16. Error Code: Er16 Description:
Description: Car over speeded.
Power-module (IPM) reported error. Conditions:
Conditions: • When the speed information from the encoder is
• The power module (IPM) on Arcode sent an error higher than the calculated speed, this error will
signal. This signal may result from overcurrent, occur.
overvoltage or over-temperature. Possible solutions:
Possible solutions: • The encoder connections must be checked. Motor
• The safety circuit may be cut during travel or the parameters must be checked.
contactors may drop for any reason. • The counterweight balance of the elevator must be
• If this error occurs in a specific floor, check correctly set. Counterweight balance should be
the related landing door contact. checked by placing half the nominal load in the
• If this error occurs in different floors, check cabin.
the car door contact. • The safety circuit must be checked. If the safety
• If there is a possibility that the contactors may circuit is suddenly cut while during travel, the car
be defective, connect the motor cables directly can accelerate for a moment and this error can
to the “U, V, W” output terminals on Arcode occur.
(the panel is bypassed) to test the systems • The encoder may have electromagnetic
working. If in this case no error occurs, check interference, and this cause the signals get
the contactors and connections. distorted. Check the panels grounding connection.
• When the elevator drives in the easy direction (the • If an “incremental” encoder is used, be sure that
motor works as a generator) or this error is got the supply is connected right. If the encoder supply
during waiting at floor, the brake resistor voltage is 5VDC it should be connected to the 5V
connections must be checked. For testing, the terminal, if it is 5-30VDC it should be connected
brake resistor can be directly connected to the “B” to the 24V terminal. If an “absolute” encoder is
and “P” output terminals on Arcode. used, be sure that the “Encoder offset” angle was
• While traveling in inspection or recall modes, if calculated correctly. Do the “autotune” process
you release the pressed (up or down) button, the two times (after the first “autotune” it will be better
safety circuit will be cut, and the contactors will to drive the car up and down) in inspection and
drop suddenly. This will cause the car to stop ensure that the “Encoder offset” angle is calculated
immediately and sometimes will cause Arcode to to be approximately the same.
give IPM error. To not encounter this error, instead
of releasing the pressed button, press the other 19. Error Code: Er19
button (up or down) too. When both buttons are Description:
pressed, the car will slow down and come to a stop. Could not reach required speed.
After the car has fully stopped, you can release Conditions:
both buttons. • When the motor cannot reach the reference speed
in 5 seconds, this error occurs. This error is also
17. Error Code: Er17 encountered if the motor cannot reach the desired
Description: speed even though the required power is supplied
Inconsistent encoder speed reading. to the motor.
Conditions: • When the speed measured by the encoder is less
• This error will occur if an unusual change occurs than 30% of the targeted speed for 5 seconds, this
in the information received from the encoder. error occurs.
Arcode Error Descriptions V2.10

• If the target speed is less than 0.05 m/s, this error • If this error occurs during evacuation and not in
is not given. normal operation, then if the parameter
Possible solutions: “Evacuation method” [P0712] is selected as
• Check that the motor connection is done properly, “Evacuation disabled” and the main power of
and the motor parameters are set correctly. Arcode is shut down, this error can occur.
• Check the counterweight balance.
• The speed PID gains in the PID control settings 22. Error Code: Er22
may be insufficient. Increase the PID gains. Description:
• For geared (asynchronous) motors, drive the motor 3-Phase sequence is wrong.
in open loop. If no error is got in open loop, check Conditions:
the ENCI board connection and the encoder • L1, L2, L3 phases are not in the expected sequence.
direction. The parameter “Encoder direction” Possible solutions:
[P0519] should be changed and afterwards the • The L2 phase must be replaced with L3 or L1.
autotune process should be performed again.
• For geared (asynchronous) motors, set the 23. Error Code: Er23
parameter “No-load current” [P0430] to %20 Description:
which is under the machine plate information 24V supply voltage too low.
parameters. Conditions:
• During travel, check that the brakes are fully • If the voltage in the Arcodes 24VDC input get
opened. below 18-19 VDC, this error occurs.
• The motor brake must be checked during the brake Possible solutions:
contactor is activated. If the brake doesn’t open • Measure Arcodes 24VDC input. If the measured
fully, Arcode will give this error. value is below 18-19 VDC, this error is taken.
When 18-19 VDC is measured at Arcodes input
while the car is not moving, probably the voltage
20. Error Code: Er20
Description: is dropping below this value after the car starts
Encoder connection fault. moving because some devices gets active which
Conditions: starts to draw current. Drive the car and check the
• There is no communication between the absolute voltage.
encoder and the ENCA board or wrong • Check the 24 V transformer output which is used
information was received from the ENCA board. before the bridge rectifier, there must be measured
This error is only taken in systems with 19 VAC. If it is below 19 VAC, the transformer
synchronous motor. may be defective or the 24 VDC output voltage
Possible solutions: may drop because of an high current draw of a
• Check the connection between the encoder and the device. If a SMPS is used instead of a transformer,
encoder board (ENCA). at the output of the SMPS should be measured
24VDC.
• Be sure that the parameter “Encoder type” [P0520]
is set correctly. • If this error occurs because of instantaneous
voltage drop, a filter capacitor can be added
between 100 and 1000.
21. Error Code: Er21
Description: • Check that the power supplies maximum current
At least one phase missing. output is suitable for the system.
Conditions: • Arcode can remain energized with this error even
• In one or more of the phases (L1, L2 or L3) there at the threshold 15 VDC voltage value. However,
is not voltage, or the voltage value is too low. when the current consuming devices increase more
Possible solutions: during the movement, the voltage may drop more,
and the system may close.
• Check the L1, L2, L3 phases.
• If this error occurs during evacuation and not in
normal operation, then the output phase of the UPS 24. Error Code: Er24
Description:
may be flowing to Arcodes L1, L2 or L3 phase.
Car was over top floor level.
The output voltage of the UPS should only have a
Conditions:
connection with the terminals ES1 and ES2 input
on Arcode. During evacuation, measure on Arcode • When the car is at top floor level and the ML2
the terminals L1-N, L2-N and L3-N. No voltage magnetic switch passes the door zone magnet
should be measured here. (ML2 signal gets “Off”), this error is taken.
Arcode Error Descriptions V2.10

• While detecting this error, the encoder is not motor cables. From the screen “System
considering, only the signal 818, ML1 and ML2 information” in the “Info” menu, observe the
signals are considered. current sensor values. When the car is stopping at
Possible solutions: floor, these three current sensor values should be
• The door zone magnet position may have changed. equal. If any of them is different, one of the current
• The 818 magnet position may have changed. After sensors might be defective. When the current
selecting shaft learning has done to “No”, the shaft values are the same while the elevator is stopping
learning must be done again. but are different during travel, there may have been
• When the car is at top floor, one of the signals a problem with coil insulation. The motor cable (U,
ML1/ML2 or both may have cut. Check the V and W cables) which is connected to the output
switches. Be sure that the supply voltage of the where the current value is different from the others,
switches is not below 19VDC. is changed with another one. After interchanging
• If the motor parameters are not set according to the the cables, if the different current value is
motor plate or are set incorrectly, the result is then transferred to another sensor, that means that the
a wrong learned shaft. Check the motor problem is related to the motor. If the different
parameters. current value stays at the same sensor, the sensor is
defective.
25. Error Code: Er25
Description: 27. Error Code: Er27
Car was below bottom floor level. Description:
Conditions: Maximum time of travel exceeded.
• When the car is at bottom floor level and the ML1 Conditions:
magnetic switch passes the door zone magnet • If the car cannot reach the door zone magnets
(ML1 signal gets “Off”), this error is taken. (ML1 and ML2) within the time defined in the
• While detecting this error, the encoder is not parameter “Maximum allowed time of travel
considering, only the signal 817, ML1 and ML2 between floors” [P0044], this error occurs.
signals are considered. • After the car reaches a door zone, the elevator
Possible solutions: waits to see next door zone magnet (ML1 and
• The door zone magnet position may have changed. ML2) within the time defined in the parameter
• The 817 magnet position may have changed. After “Maximum allowed time of travel between floors”
[P0044].
selecting shaft learning has done to “No”, the shaft
Possible solutions:
learning must be done again.
• This error may be caused because of the
• When the car is at bottom floor, one of the signals
obstruction of the movement of the car. Check the
ML1/ML2 or both may have cut. Check the
switches. Be sure that the supply voltage of the elevator.
switches is not below 19VDC. • The maximum travel time must be adjusted
according to motor speed.
• If the motor parameters are not set according to the
motor plate or are set incorrectly, the result is then • The ML1 and ML2 magnetic switches should be
a wrong learned shaft. Check the motor checked. The distance between the magnetic
parameters. switches and the door zone magnet should be
approx. 1 – 1.5cm. The connections of magnetic
switches should be checked.
26. Error Code: Er26
Description: • The door zone magnets must be checked.
Total current measurement was non-zero. • The maximum value of 45 seconds of the
Conditions: parameter [P0044] may not be enough for
• If the vector sum of the U, V, W currents is not buildings with long floor distance (high tower
zero for 100 milliseconds, this error is taken. buildings). According to the norm EN-81 this
Possible solutions: value cannot be higher than 45 seconds. In this
• Check the motor cable and motor contactor case, there should be extra magnets in the shaft and
connections. a magnetic switch which reads these magnets and
is connected to the input with the signal “(TTR)
• If the motor cable connections are correct and this
Reset max. travel timer” so the time of 45 seconds
error is taken constantly, then there might be
won’t be exceed.
problem with the current sensors on Arcode. To
observe if the problem is related to the controller
or motor, it is done by changing the position of the
Arcode Error Descriptions V2.10

Note: After this error taken, a reset must be performed to • Check the connections of the ML1 and ML2
delete this error. Taking the system to Inspection and then magnetic switches. Perhaps one signal may not
back to Normal will not delete this error. come continuously. The supply of the ML1 and
ML2 sensors must be connected to the ML0
28. Error Code: Er28 terminal (not 100 terminal) on the IBC board.
Description: Otherwise this error will occur directly after the
No EN signal. system is re-energized again.
Conditions: • Ensure that the door zone magnets are perfectly
• Despite the main contactor relay (RP) and (140P) vertical, and they are not mounted on the joints of
signal is active, if the (EN) signal is not active in 3 the rails. Be sure that sensors are not moving away
seconds, this error occurs. The circuit, supplying from the magnet when the car is at floor level.
the (EN) signal with the signal 100 (24VDC), Note: This is a permanent error. The permanence of the
passes through the normally open contacts of the error is deleted by selecting “Clear permanent error” in the
main contactors. “System Tools” menu.
Possible solutions:
• When the (RP) relay is activated (contact is closed) 30. Error Code: Er30
(the “MCT” signal on the AREM tool main screen, Description:
shows if the main contactor relay (RP) is activated ML1-ML2 sequence wrong or could not be read.
or not), be sure that the main contactors are also Conditions:
getting activated. • When the car travels in up direction and the ML1
• After the main contactors are activated, check if signal gets activated first when the door zone
the (EN) signal is active or not. When the main magnet is reached, this error occurs. The same for
contactors are active, 100 (24VDC) signal must when the car travels in down direction and the
come to the Arcode (EN) input. ML2 signal gets activated first when the door zone
• If the door bridging board (DBR) is installed magnet is reached, this error occurs.
(available) in the system, be sure “Door safety Possible solutions:
circuit bridging board” [P0069] parameter is set • One of the ML1 and ML2 signals isn’t connected
“Installed” and there should not be any bridge or isn’t working.
between 140 and 140P. • Check if there is a short circuit between ML1 and
• If the door bridging board (DBR) is not installed ML2 signals.
(not available) in the system, be sure “Door safety • The ML1 and ML2 signal are connected reverse
circuit bridging board” [P0069] parameter is set (ML2 should be connected to the upper sensor,
“Not installed”. In this case there should be a ML1 should be connected to the lower sensor).
bridge between 140 and 140P. • The magnet is mounted too far away from the
ML1-ML2 magnetic sensors. The distance
29. Error Code: Er29 between the magnets and the switches should be
Description: approximately 1,5 – 2 cm.
ML1-ML2 short circuited. • There could be magnetization in the rail.
Conditions: • When the car is at floor, the middle of the door
• When the ML1 and ML2 inputs are active (“ON”) zone magnet should align to the middle of the ML1
or are closed (“OFF”) simultaneously, this error and ML2 sensors. Check the mounting.
occurs. • Check the correct working of the ML1-ML2 signal
• When ML1 and ML2 are at the door zone magnet and the correct mounting of the door zone magnets
level and if one of them moves away from the by driving the car in inspection. (For example:
magnet and in 5 milliseconds the other is also not ML2 should be activated after ML2 before
at the magnet level (ML1 = ML2 = 0), this error entering the door area while the car is moving up
occurs. The same for when ML1 and ML2 are out slowly and the door zone is reached first ML2 then
of the door zone magnet level and if one of them ML1 should be activated, while leaving the door
moves to the magnet and in 5 milliseconds the zone first ML2 should be off then ML1. When
other is also at the magnet level (ML1 = ML2 = 1), going down, it should be the opposite.)
this error occurs. Note: This is a permanent error. The permanence of the
Possible solutions: error is deleted by selecting “Clear permanent error” in the
• Check if there is a short circuit between ML1 and “System Tools” menu.
ML2 input.
Arcode Error Descriptions V2.10

31. Error Code: Er31 there are bridges in the safety circuit, disconnect
Description: them.
Door(s) could not close. • According to the norm EN 81-20 for automatic
Conditions: doors, check the safety circuit signals (135) and
• After the door close command is sent from Arcode (140). They should be off after the doors are
and the door closing isn’t sensed (140 signal isn’t opened (between the signals 120 – 130 there is
active) at the end of time defined in the parameter permanent bridge so signal 130 should be on). If
“Door normal closing time” [P0017]/[P0050], and there are bridges in the safety circuit, disconnect
after waiting the time defined in the parameter them.
“Time to wait after photocell interruption”
[P0023], the controller tries again to close the door. 33. Error Code: Er33
The reclosing attempts are going to continue until Description:
the value defined in the parameter “Number of Door(s) could not be locked.
unjamming tries” [P0033] is reached. Conditions:
Possible solutions: • Despite the doors are closed, when the signals
• The time defined in the parameter “Door-A normal (137) and (140) is not active, this error occurs.
closing time” [P0017] and “Door-B normal closing Possible solutions
time” [P0050] can be shorter than the real closing • If this error is got during inspection or installation
time of the doors. In this case try again with be sure the operation mode is set to installation
increasing the closing time with these parameters. mode.
• Despite the doors are closed, when the signal (140) • If this error is got during normal operation, it must
is not active, there can be a bad contact. Check the be checked that the signals (137) and (140) are
door contacts and the connections. available after the doors are closed. If not, the door
• In semi-automatic doors, the controller board contacts must be checked.
should be connected to (K3A) or (K3B) close • When the photocell signal is connected to the door
output relay and not to (LIR) signal output. The controller board and not to Arcode, after the door
(LIR) signal should not be used as the door close is opened, when the photocell signal is cut, the
command. door controller board will give an open command
• When the door limit switches are not connected or but Arcode will not know about this, Arcode will
not available in the system, the parameters “Door- still give the door close command and because the
A limit switches” [P0013] and “Door-B limit doors won’t close, this error will occur.
switches” [P0020] has to be set as “Not used”. • The connection of the signals (140) and (140P)
might be reverse connected. Check.
32. Error Code: Er32
Description: 34. Error Code: Er34
Door(s) could not open. Description:
Conditions: 130 off when 140 on. Check safety circuit.
• Despite Arcode gave a door open command, when Conditions:
the doors aren’t going to open in the time defined • If the safety circuit signal (140) is on (active) but
in the parameter “Door normal opening time” the safety circuit signal (130) is not (off), this error
[P0016]/[P0049] which is under the door is taken. During UCM test or door pre-opening this
parameters, this error will occur. error is not given. When the DBR board has
Possible solutions: bridged the doors, this error is not given also.
• The time defined in the parameter “Door-A normal Possible solutions:
opening time” [P0016] and “Door-B normal • Check the safety circuit connections. After the
opening time” [P0049] can be shorter than the real landing doors are closed the signal (130) and after
opening time of the doors. In this case try again the car doors are closed the signal (140) should be
with increasing the opening time with these on (active).
parameters.
• After the door open command is activated, check 35. Error Code: Er35
that the doors are also opening physically. Description:
• When Arcode tries to open the door, check the Safety-chain (120) interrupted during travel.
(130) and (140) LEDs on Arcode gets off for Conditions:
automatic doors according to the norm EN 81-1. If • If the parameter "When safety chain (120) is off"
[P0795] is set as "Block elevator" or "Block until a
Arcode Error Descriptions V2.10

car call" and the safety chain (120) signal is cut 38. Error Code: Er38
during traveling when the elevator isn't in Description:
inspection/recall mode, this error is given. Encoder position was too different from magnet reading.
Possible solutions: Conditions:
• Check the 120 circuit. Check the door, slack rope, • During normal operation, when the car passes the
regulator contact and any safety circuit contact door zone magnet, it compares the encoder
before 120 (which are directly related to the information and the information learned during
movement of the car). shaft learning. When the difference is more than 15
cm, this error occurs.
36. Error Code: Er36 Possible solutions:
Description: • The encoder may not work properly, or the encoder
Absolute encoder fault (Elgo Limax). coupling is slipping.
Conditions: • After shaft learning, the position of the door zone
• The absolute encoder parameters [(P1041) magnet may has changed. It should be considered
Abs.position shaft encoder settings] are not that after changing any magnet position, shaft
correctly set. learning must be performed again.
• The communication between Elgo Limax and • Because of magnetization of the rails, there can be
Arcode fails. an unwanted signalization of the magnetic
• Limax detects overspeed, UCM, wrong direction switches. Drive the car in inspection from top to
and crossing the limits (normal operation and bottom floor and check the working of the ML1
inspection limits). (Fault signal) and ML2 switches. If the switches get active even
• Limax gives an internal error. (Defect code) there is no magnet, clean this part of the rail.
Possible solutions:
• When using Limax33RED + SAFEBOX or 39. Error Code: Er39
Limax33CP, after “Error 36” appears, the “Limax Description:
Status” screen in the “Info” menu should be Door-zone magnet could not be found.
checked. Conditions:
• The communication status between Arcode-Arlim- • When the car position is in the interval of ±3 cm of
Limax can be seen in the “Limax Status” screen. the position of the door zone magnet which was
(Arlim board provides the communication between learned during shaft learning, but one of the signals
Arcode and Limax) ML1 or ML2 is not active, this error occurs.
• If “Fault” is given, the next pages in the “Limax Possible solutions:
Status” screen should be investigated for looking • Check the ML1 and ML2 magnetic switches.
up which red box is active. • Check the door zone magnet. The magnet may
• If “Defect” is given, the meaning of the defect have slipped. Perform shaft learning again.
code, should be looked up in the user manual • The encoder may not work properly, or the encoder
written by Elgo. coupling is slipping.

37. Error Code: Er37 40. Error Code: Er40


Description: Description:
140 interrupted during travel. Earthquake sensor activated.
Conditions: Conditions:
• During travel when signal (140) does not exist for • If (DEP) input is active, this error occurs.
50 milliseconds this error is taken. Possible solutions:
Possible solutions: • Check if the programmable input which is defined
• Check the door safety circuit contacts and as (DEP) signal is LOW (0 VDC) or HIGH (24
mechanism. VDC).
• The car door contact might be cut during travel. Note: This is a permanent error. The permanence of the
Check the car door contact. error is deleted by selecting “Clear permanent error” in the
• During travel the door close signal might be cut. “System Tools” menu. Afterwards reset the system. Taking
Check the door and door signal connections. the system to Inspection and then back to Normal will not
delete this error.
Arcode Error Descriptions V2.10

41. Error Code: Er41 44. Error Code: Er44


Description: Description:
817 signal was not OFF when it should. 818 signal was not ON when it should.
Conditions: Conditions:
• During normal operation, if the position of the car • During normal operation, if the position of the car
according to the position information received according to the position information received
from the encoder, is below the 817 magnet and the from the encoder, is below the 818 magnet and the
817 signal is not cut, this error occurs. 818 signal is not active, this error occurs.
Possible solutions: Possible solutions:
• 817 magnet may has slipped. After correcting the • 818 magnet may has slipped. After correcting the
magnet, perform shaft learning again. magnet, perform shaft learning again.
• If the ropes slip excessively this error can occur • If the ropes slip excessively this error can occur
because the encoder information will not match the because the encoder information will not match the
learned shaft information. learned shaft information.
Note: This is a permanent error. The permanence of the
error is deleted by selecting “Clear permanent error” in the 45. Error Code: Er45
“System Tools” menu. Description:
Door limit-switch fault.
42. Error Code: Er42 Conditions:
Description: • When the door limit switches are not working
817 signal was not ON when it should. right, which are defined in the parameter “Door-A
Conditions: limit switches” [P0013] and/or “Door-B limit
• During normal operation, if the position of the car switches” [P0020], this error occurs.
according to the position information received Possible solutions:
from the encoder, is above the 817 magnet and the • If door limit switches are not used, the parameters
817 signal is not active, this error occurs. must set as “Not used” or if used the wiring must
Possible solutions: be correctly.
• 817 magnet may has slipped. After correcting the • On the AREM basic status screen where the doors
magnet, perform shaft learning again. are indicated, the door fully-opened and fully-
• If the ropes slip excessively this error can occur closed limit information can be seen with the blue
because the encoder information will not match the “I” sign.
learned shaft information. When the door is fully-opened, on the outside of
the green triangle icon on the door, the door open
43. Error Code: Er43 limit information is marked with the blue “I” sign.
Description: When the door is fully-closed, on the inside of the
818 signal was not OFF when it should. red triangle icon on the door, the door close limit
Conditions: information is marked with the blue “I” sign.
• During normal operation, if the position of the car Be sure, from the blue “I” signs that the limits are
according to the position information received working correctly when the doors are fully-opened
from the encoder, is above the 818 magnet and the and fully-closed.
818 signal is not cut, this error occurs. • Check that the limits are programmed correctly to
Possible solutions: the inputs. The door fully-opened (IBC board PI5
• 818 magnet may has slipped. After correcting the input) and fully-closed (IBC board PI6 input) input
magnet, perform shaft learning again. and the contact type of the input should be
• If the ropes slip excessively this error can occur checked. The contact type of the related input can
because the encoder information will not match the be changed by pressing the F2 button on the
learned shaft information. AREM tool.
Note: This is a permanent error. The permanence of the
error is deleted by selecting “Clear permanent error” in the 46. Error Code: Er47
“System Tools” menu. Description:
Brake resistor overheated.
Conditions:
• The brake resistor temperature is not measured by
sensors. However, based on the On/Off state of the
brake resistor and the DC-bus voltage, the
Arcode Error Descriptions V2.10

estimated temperature of the brake resistor is Possible solutions:


always calculated. This error is given when this • The programmable input where the signal (XER2)
calculated temperature rises above a certain limit. is defined, is triggered with signal 100 (24VDC),
Possible solutions: the system will give this error. Be sure if the input
• Check if the brake resistor is suitable for Arcode. is triggered or not. After the input is low (off) the
• Make sure that the brake resistor is installed elevator will switch to normal operation in 5
according to the instructions and it is open on all seconds.
four sides to ensure proper ventilation.
50. Error Code: Er51
47. Error Code: Er48 Description:
Description: External blocking signal (XBL1) activated.
Heatsink overheated. Conditions:
Conditions: • If the input signal (XBL1) is active, this error is
• The temperature of the refrigerant connected to the taken.
IPM module and the bridge rectifier diodes inside Possible solutions:
Arcode is monitored by means of a sensor. This • The programmable input where the signal (XBL1)
error is given when the temperature of the is defined, is triggered with signal 100 (24VDC),
refrigerant exceeds the value given in the the system will give this error. Be sure if the input
parameter “Heatsink overheat error threshold” is triggered or not. Even after the input is low (off)
[P0774]. the elevator will still be blocked.
Possible solutions: Note: After the signal is not active anymore, to take back
• Check that the fans, which are underneath the the system to normal operation, take the system to
device are working or not. inspection by turning the inspection key and then back to
• If the device is operating in a not-ventilated, normal.
narrow place, it will become very hot. Check the
ventilation of the place where Arcode is operating. 51. Error Code: Er52
• With time, dust accumulation may occur in Arcode Description:
and its fan. This dust can block the heat exchange External blocking signal (XBL2) activated.
and may cause this error to occur. Clean it if dust Conditions:
is present. • If the input signal (XBL2) is active while the car is
• If it gets necessary, the temperature value of the at floor, this error is taken.
parameter [P0744] can be increased. Possible solutions:
• The programmable input where the signal (XBL2)
48. Error Code: Er49 is defined, is triggered with signal 100 (24VDC),
Description: the system will give this error. Be sure if the input
External error (XER1) signal activated. is triggered or not. Even after the input is low (off)
Conditions: the elevator will still be blocked.
• If the input signal (XER1) is active, this error is Note: After the signal is not active anymore, to take back
taken. the system to normal operation, take the system to
Possible solutions: inspection by turning the inspection key and then back to
• The programmable input where the signal (XER1) normal.
is defined, is triggered with signal 100 (24VDC),
the system will give this error. Be sure if the input 52. Error Code: Er53
is triggered or not. After the input is low (off) the Description:
elevator will switch to normal operation in 5 Encoder direction is wrong.
seconds. Conditions:
• Despite Arcode gives a positive direction signal
49. Error Code: Er50 when a negative signal comes from the encoder or
Description: vice versa this error will occur.
External error (XER2) signal activated. Possible solutions:
Conditions: • Try again by changing the parameter “Encoder
• If the input signal (XER2) is active while the car is direction” [P0519]. (For gearless machines if the
at floor, this error is taken. encoder direction is changed the Auto-Tune
process must be performed again)
Arcode Error Descriptions V2.10

53. Error Code: Er54 56. Error Code: Er57


Description: Description:
OGD error. Unbalanced motor current.
Conditions: Conditions:
• If the Anti-Rollback PID gain values are set to • This error occurs, if one or both motor phases are
high, then a jerky start will occur. In this case this not supplying the motor.
error will be taken. Possible solutions:
Possible solutions: • Check the main contactors KPA and KPB. For
• Decrease the Anti-Rollback PID gain values. testing purposes, the motor cables can be directly
connected to the motor terminals on Arcode. If the
54. Error Code: Er55 problem persists there could be a problem with the
Description: Arcode motor outputs or a problem with the motor
Contactor dropped. windings.
Conditions:
• During starting the motor, during travel or 57. Error Code: Er58
stopping, when the signal “(EN) Main contactor Description:
active” isn’t active, this error occurs. Current sensor offset fault.
• The (100) (24VDC) signal, which passes through Conditions:
the “Normally open” contact of the (KPA) and • The current sensors cannot be read. When the U, V
(KPB) contactors is connected to the (EN) signal and W current sensor offset values are for 1 second
input. When all contactors are active, there must be not between the minimum and maximum accepted
(100) signal at the (EN) signal input. When, during values, this error is given.
travel any of the contactors drops or the (100) Possible solutions:
signal cuts from the (EN) signal input, this error is • From the screen “System information” in the
given. “Info” menu, observe the current sensor values.
Possible solutions: When the car is stopping at floor, these three
• The safety circuit may have cut during travel. current sensor values should be equal. If any of
• The (EN) signal connection is perhaps not good them is different, one of the current sensors might
wired or there can be a voltage drop in the terminal. be defective. When the current values are the same
Measure the (EN) signal input. while the elevator is stopping but are different
• There can be a problem with the auxiliary during travel, there may have been a problem with
contactors which are connected to the (EN) signal coil insulation.
input. Check the contactors. • To observe if the problem is related to the
• If this error occurs during door pre-opening, the controller or motor, it is done by changing the
ML1-ML2 signals may have get electromagnetic position of the motor cables. The motor cable (U,
noise. V and W cables) which is connected to the output
where the current value is different from the others,
55. Error Code: Er56 is changed with another one. After interchanging
Description: the cables, if the different current value is
817&818 cut at the same time. transferred to another sensor, that means that the
Conditions: problem is related to the motor. If the different
• If the signals (817) and (818) are cut at the same current value stays at the same sensor, the sensor
time, this error occurs. is defective.
• In elevators with only 2 floors this error is not • Contact ARKEL Technical Support.
given.
Possible solutions: 58. Error Code: Er59
• Check the 817 and 818 signal wiring and their Description:
magnetic switches. Car moving on wrong direction.
• There may be a break in the signal line (817) Conditions:
and/or (818) in the travel cable. For the (817) and • When the car reference speed is positive and the
(818) signals, use the spare wires in the travelling signal 817 gets from active to passive (from on to
cable. off), or when the car reference speed is negative
and the signal 818 gets from active to passive
(from on to off), this error occurs.
Arcode Error Descriptions V2.10

Possible solutions: DFC board firmware isn’t up-to-date, this error is


• If the error is gotten during up travel the 817 signal, taken.
if during down travel then the 818 signal has to be • Check if the DFC board is defect or not.
checked. Possible solutions:
• The 817, 818 may have cut or there can be a short • The DFC board connection must be checked, and
circuit. it needs to be sure that the DFC board firmware is
• The 817, 818 signal cable may be broken. up-to-date. If the MCU LED of the DFC board
• Drive the car in inspection and check the motor isn’t blinking synchronously, an Arcode software
direction and the working of the signals. update must be performed and it needs to be sure
that the “DFC” board is going to be find during the
59. Error Code: Er60 update process. For update, go to the “Software
Description: update” screen in the “Tools” menu and click on
Door bridging failure. the version with the latest date (newest) to perform
Conditions: a system update.
• If an error is detected during door bridging or a
problem is detected about the DBR board, this 64. Error Code: Er66
error is taken. Description:
Possible solutions: Door contacts or DFC board error.
• DBR board might be defective. Conditions:
• ML1 and ML2 signals may be getting electrical • According to the standard EN 81-20, every time
noise or there is an unstable working of the signals. when the doors are opened at floor, the doors are
checked if there is any bridge in the door contacts,
60. Error Code: Er61 a bridge that should be normally not be there. If the
Description : DFC board detects an unexpected signal during the
UDI exception. test (when the door contact signal isn’t cut which
Conditions : normally should cut), this error occurs.
• CPU error. Possible solutions:
Possible solutions : • The door type and safety circuit connections must
• Contact ARKEL Technical Support. be checked. According to the table below, it must
be checked if the safety circuit signals are active
correctly.
61. Error Code: Er62
Description: Door A Door B 133 135 137 140
Overflow exception. OPEN CLOSE 0 0 1 1
Conditions: CLOSE OPEN 1 0 0 1
OPEN OPEN
• CPU error. (TEST 1) (TEST 1)
0 0 0 1
Possible solutions: OPEN OPEN
0 1 0 1
• Contact ARKEL Technical Support. (TEST 2) (TEST 2)

• If two doors are opened simultaneously, two tests


62. Error Code: Er63 are performed. If the test result is not correct
Description: according to the table, the system will give an
Watchdog timeout. error.
Conditions:
• According to the standard EN 81-20, for full-
• CPU error. automatic doors, the landing A door contacts are
Possible solutions: connected between 130-133, landing B contact
• Contact ARKEL Technical Support. between 133-135, car A door contacts between
135-137 (to the terminals KA1-KA2 on the IBC
63. Error Code: Er65 board) and the car B door contacts between 137-
Description: 140 (to the terminals KB1-KB2 on the IBC board).
DFC communication error. Check the door wiring. Be sure that the bridged
Conditions: which are made during the first installation of the
• From the menu, if the parameter “Door safety system are disconnected and the door wiring is
contact connections” [P1029] is selected as made properly. Also, for full-automatic doors,
“EN81-20 compatible” and the DFC board isn’t between the safety circuit signal 120 and 130 there
connected or the connection is available, but the is always a permanent bridge.
Arcode Error Descriptions V2.10

65. Error Code: Er71 (Normally there should be no signal when the
Description: doors are closed. The signal is detected when an
Licence key (dongle) not found. entrance to the shaft is detected).
Conditions: Possible solutions:
• If the parameter “Device Class" [P0839] is set as • Check the door contacts and the signal status of the
“Midline" and in the system there no “Midline” or SPR signal(s) (SPR signals must be checked from
“Highline” dongle installed or the parameter is set the Input/Output States by Function” menu).
as “Highline” and in the system there is no Note: This is a permanent error. The permanence of the
“Highline” dongle installed, this error is taken. error is deleted by selecting “Clear permanent error” in the
Possible solutions: “System Tools” menu.
• After ordering the required dongle from ARKEL,
install the dongle to the system. Connect it to the 68. Error Code: Er74
CANbus line and perform a firmware update. Description:
• If you want to use Arcode in “Basic” functions, Encoder offset angels could not founded.
then set this parameter to “Basic”. Conditions:
• If “incremental encoder” is used with synchronous
66. Error Code: Er72 motor (gearless) and during Auto-Tune process the
Description: encoder “offset angle” could not be found, this
Limited feature. error occurs.
Conditions: Possible solutions:
• If the parameter “Device Class" [P0839] is set as • The encoder connections should be checked and
“Basic” and any of the following conditions is done according to the electrical diagrams.
present, this error occurs. Especially the Z channel must be checked.
“Number of floors" [P0002], is set more than 16. • If an “absolute encoder” is used, then the encoder
“Maximum travel speed" [P0135], is set more than parameters must be checked.
1,6 m/s.
There are more than 2 Arcodes in the group. 69. Error Code: Er75
“Firefighter operation (Phase-2) enabled" [P0842], Description:
is set as "Yes". CML feedback error.
“Priority service function" [P0890], is set as Conditions:
"Enabled". • Sometimes a special coil is used under the car
“Park floor selection method" [P0942], is set as when the motor brake is not used as a solution
"Park floor is selected by time zone". against UCM. That coil is energized before the
• If the parameter “Device Class" [P0839] is set as movement and de-energized when the car stops.
“Midline” and any of the following conditions is The CML input is high when the car stops and is
present, this error occurs. low when the car moves. This error occurs if there
“Number of floors" [P0002], is set more than 24. is an unstable working related to the (CMLC)
“Maximum travel speed" [P0135], is set more than signal (input), which this device is being
2,5 m/s. monitored.
Possible solutions: Possible solutions:
• If you want to use the functions listed above and if • During the movement of the car, at the input where
an Arcode Dongle is installed in the system, then the (CMLC) signal is programmed, must be
set the parameter [P0839] according to the dongle. measured 0VDC, when the car is at floor the input
If you have a “Basic” model Arcode and you want voltage should be measured 24VDC.
to use a function mentioned above, then contact • If you do not use an CML device, then by setting
ARKEL Technical Support. the parameter “Car movement lock (CML)
monitoring” [P1056] to “Off”, the monitoring can
67. Error Code: Er73 be disabled.
Description: Note: This is a permanent error. The permanence of the
Detected entry inside shaft. error is deleted by selecting “Clear permanent error” in the
Conditions: “System Tools” menu.
• In case the shaft entry protection is active, when
the signal "(SPR*) Shaft entry protection switch
Floor-*" is received from any floor besides the
floor where the car is at, this error is taken
Arcode Error Descriptions V2.10

70. Error Code: Er76 73. Error Code: Er81


Description: Description:
Shaft protection reset key is active. Group identity conflict error.
Conditions: Conditions:
• If the shaft protection reset input (DOMRS) which • If there is a conflict between the Arcode identities
is used in EN 81-21 applications is activated in the group which is defined in the parameter
continuously for more than 60 seconds, this error “Group identity” [P0086], this error occurs.
is taken. Possible solutions:
Possible solutions: • Check that all devices in the system has in the
• This input should only be activated during the reset parameter [P0086] a different identity number and
process. Afterwards this input must then be de- change if any two or more has the same ID.
energized. Check that the input which the
(DOMRS) signal is defined, is not continuously 74. Error Code: Er82
energized. Description:
Number of stops of all lifts in the group must be same.
71. Error Code: Er79 Conditions:
Description: • If the parameter “Number of floors” [P0002] is set
Current was over motor limit. differently for any of the elevator in the system
Conditions: (group control), this error is given.
• The current value transferred to the motor has Possible solutions:
exceeded the current value specified in the • Be sure the parameter [P0002] is set the same for
parameter “Nominal motor current” [P0159] all elevators in the group. The bottom and/or top
Possible solutions: missing floors has to be set in the parameters
• Check the motor parameters. “Bottom missing floors” [P0087] and “Top
• Check the counterweight load. missing floors” [P0088].
• Check that the power class of Arcode is
appropriate for the motor current. 75. Error Code: Er83
• Make sure that there is no jam during the Description:
movement of the car. APRE could not be unlocked.
• Be sure the brakes are fully opened. Conditions:
• If the parameter “Overspeed governor monitoring”
72. Error Code: Er80 [P0788] is active and the input signal “(APRI)
Description: APRE monitoring” is not in 3 seconds in “0”
Current was near motor limit continuously. position after the brakes are opened, this error is
Conditions: given.
• If the motor current exceeds the value which is the Possible solutions:
multiplication of the parameters “Nominal motor • Check the overspeed governor system and the
current” [P0159] and “Motor overcurrent limit” ApRe card.
[P0429] for 6 seconds, this error is given. • Check the input where the signal (APRI) and the
Possible solutions: output where the signal (APRO). Be sure the
• Check the motor parameters. signals are programmed, and the wiring is made.
• Check the counterweight load. • If no overspeed governor is used, set the parameter
• Check that the power class of Arcode is “Overspeed governor monitoring” [P0788] as “No
appropriate for the motor current. monitoring”.
• Make sure that there is no jam during the Note: This is a permanent error. The permanence of the
movement of the car. error is deleted by selecting “Clear permanent error” in the
• Be sure the brakes are fully opened. “System Tools” menu.

76. Error Code: Er84


Description:
APRE could not be locked.
Conditions:
• If the parameter “Overspeed governor monitoring”
[P0788] is active and the output signal "(RP) Main
contactor" and "(APRO) APRE activation" is in
Arcode Error Descriptions V2.10

“0” position and the input “(APRI) APRE When the car is at floor and the signal input "(141)
monitoring” is not in “1” position even the time in Relevel down trigger" and "(142) Relevel up
the parameter “Speed governor locking time” trigger" is “0”, this error occurs.
[P0804] is exceeded, this error is taken. • If “Releveling function” [P0075] is set as "With
Possible solutions: LiftSense”.
• Check the overspeed governor system and the • When the car is at floor and the slip value read from
ApRe card. LiftSense is not in-between +7 and -7 cm, this error
• Check the input where the signal (APRI) and the occurs. If releveling is done with LiftSense but the
output where the signal (APRO). Be sure the releveling is done in the wrong direction
signals are programmed, and the wiring is made. (releveling in up direction when the car slides
• If no overspeed governor is used, set the parameter upwards, releveling in down direction when the car
“Overspeed governor monitoring” [P0788] as “No slides downwards), change the value in the
monitoring”. parameter “Manyeto sensor orientation” [P0823].
Note: This is a permanent error. The permanence of the Possible solutions:
error is deleted by selecting “Clear permanent error” in the • Check the magnetic switches. When there is an
“System Tools” menu. unstable function of the magnetic switches, this
error can be encountered.
77. Error Code: Er85 • When there is a problem or un unstable working of
Description: the releveling function, disable the pre-opening
Encoder reference error. and re-levelling function.
Conditions: Note: This is a permanent error. The permanence of the
• If the parameter “Encoder coupling type" [P0868] error is deleted by selecting “Clear permanent error” in the
is set "Indirect incremental encoder" and the angle “System Tools” menu.
correction ratio exceeds 120 degree (magnetic
angle), this error occurs. 80. Error Code: Er88
Possible solutions: Description:
• Check the encoder connections. Be sure that the Overspeed on releveling.
grounding of the encoder is connected. Conditions:
• Check the mechanical coupling of the encoder. The • During releveling if the car speed exceeds the
encoder wheel may be slipping. speed value which is defined in the parameter
• Check that the reference signal, which is received “Overspeed error limit on releveling” [P0814], this
from the Z channel, is correct or not. error is taken.
Possible solutions:
78. Error Code: Er86 • If the value in the parameter [P0814] is set too low
Description: this error can be encountered.
UCM detected. • Be sure that the encoder does not get any electrical
Conditions: noise during releveling.
• When the door is bridged and one of the signals
140 or 130 is "0" (door is open) or one of the ML1- 81. Error Code: Er89
ML2 signal is "0" (out of the door zone), this error Description:
occurs. Could not hold car on starting.
Possible solutions: Conditions:
• Check the ML1 and ML2 magnetic switch supply. • While starting to move, if the rotor rotates more
• Disable the pre-opening and re-levelling function. than quarter-turn, it gives this error.
Note: This is a permanent error. The permanence of the Possible solutions:
error is deleted by selecting “Clear permanent error” in the • Adjust the Anti-Rollback PID gains (KP and KD
“System Tools” menu. parameters).

79. Error Code: Er87 82. Error Code: Er90


Description: Description:
Out of re-level zone. Overspeed on pre-opening.
Conditions: Conditions:
• If the parameter “Releveling function” [P0075] is • While the doors are bridged, if the car speed
set as "Releveling using 141-142 signals”. exceeds the value set in the parameter “Overspeed
Arcode Error Descriptions V2.10

error limit on preopening [P0813], this error is Conditions:


given. • If the parameter “Behavior when car light fuse is
Possible solutions: blown" [P0799] is set as “Only inspection” and the
• If the value in the parameter [P0813] is entered too availability of 3 phase is detected by Arcode, but
low this error can occur. there is no 220VAC voltage at the terminal 1 on
• Be sure that the encoder does not get any the IBC board, and the system is not in inspection
electromagnetic noise during door pre-opening. mode, then this error will occur.
Possible solutions:
83. Error Code: Er91 • Check why the input terminal 1 on the IBC board
Description: has no 220VAC voltage.
Shaft is too long.
Conditions: 87. Error Code: Er95
• This error occurs when the shaft is learned Description:
incorrectly during shaft copying. If the motor Manual rescue (SEV key).
speed is set wrong, the length of any door zone Conditions:
magnet in the shaft is wrong or the flag length • If the parameter “Acceptance test tools" [P0810] is
parameter is incorrect this error will be taken. “Off” and the signal "(MEM) Manual-evacuation
Possible solutions: mode switch" is active, this error is given. Because
• After making the changes, the shaft copy process the manual evacuation switch is used after a main
must be performed again. power loss, this error is there for to give a warning.
Possible solutions:
84. Error Code: Er92 • “Acceptance test tools” should only be activated
Description: during a test.
Position tracking error. • Make sure that the “SEV” switch is closed when it
Conditions: is unnecessary.
• Especially in KONE motors used “incremental
encoder”, when error rate is too high, this error is 88. Error Code: Er96
taken. Description:
Possible solutions: UPS failed on test.
• The trigger sensitivity of this error can be set by Conditions:
the parameter “Pos. tracking error sensitivity” • If the UPS test is not completed successfully this
[P1085]. error will occur.
• If this error occurs with a standard geared or Possible solutions:
gearless motor, then the parameter “Pos. tracking • Check the batteries.
error sensitivity” [P1085] can be selected “Off”. • Check the UPS battery charge terminals.
Note: This is a permanent error. The permanence of the
85. Error Code: Er93 error is deleted by selecting “Clear permanent error” in the
Description: “System Tools” menu.
Maintenance time exceeded.
Conditions: 89. Error Code: Er97
• The system gives this error and goes out of service, Description:
when the system clock exceeds the time which is Direction change limit reached.
set in the parameter “Maintenance time” [P1006]. Conditions:
Possible solutions: • If the parameter “Direction change count limit"
• For the parameter “Maintenance time” [P1006] to [P0964] is set as a value other than “0” and the
be active, first the parameter “Maintenance time direction change counter reached this value, after
control” [P1005] must be set to “On”. the first stop at a floor this error occurs.
• In order to delete this error after it gets active, the Possible solutions:
maintenance time in the parameter [P1006] must • This function is generally used to prevent the usage
be set to a later time or the parameter [P1005] must of the plastic-coated ropes after it reaches its duty
be set to “Off”. cycle. After the ropes are changed, the parameter
[P0964] must be increased to an appropriate value.
86. Error Code: Er94 • If the ropes are not plastic-coated ropes, this value
Description: must be set as “0”.
Car light fuse is blown.
Arcode Error Descriptions V2.10

• After the ropes are changed and the value activated, considers the possibility of the ropes to
“Direction change count limit” is set again, it must slip and corrects the distance errors that occur
be considered that the new value must be added on when passing through the door zone in accordance
the previous value. with the information received from the encoder. If
Note: This is a permanent error. The permanence of the Arcode is making a correction, an audible signal is
error is deleted by selecting “Clear permanent error” in the got from the buzzer on Arcode and the “floor
“System Tools” menu. level” LED on Arcode will be flashing to indicate
that a correction has been made.
90. Error Code: Er98 Possible solutions:
Description: • Check the slip in the ropes.
One of critical devices is offline.
Conditions: 92. Error Code: Er100
• During normal operation, when the CANbus Description:
connection (communication) is cut from any External Perm. Error-1 (Except Recall).
peripheral device which programmable input is Conditions:
assigned as a critical signal, this error occurs. • If the input signal “(XPE1) Ext.perm. Error-
• For example, the photocell input (FSLA) is 1(Except/inspection recall)” is activated, this error
programmed to one of the IBC boards occurs.
programmable input and when the main controller Possible solutions:
cannot communicate with the IBC board, this error • Check the corresponding input connection.
is taken during normal operation. • If this input is activated and this error is taken, it is
Possible solutions: still possible to drive the car in Inspection or Recall
• This error code is added according to the standard mode.
EN 81-20. To not take this error during the Note: This is a permanent error. The permanence of the
installation, set the parameter “Operation mode” error is deleted by selecting “Clear permanent error” in the
[P0292] has to be set as “Installation mode”. “System Tools” menu.
• The critical signals are the signals which are shown
in red color in the programmable input menu. The 93. Error Code: Er101
critical signals; 869, 870, 868, FSLHA, FSLA, Description:
K19A, BYP, FSLHB, FSLB, K19B, SPR*, FES1, Insp./Recall terminal connection wrong.
FES2, FFKL, FRES, FFKC, PAN, DEP, FD0A, Conditions:
FD0B, FDL*, U36*. • If any inspection/recall key is taken to inspection
• It can be seen where the critical signals are position and the up/down button is not pressed but
programmed from the “Inputs/Outputs by the signal 120 is still active, this error is taken.
Function” screen in the “Info” menu. Possible solutions:
• Other than analyzing the reason of this error, to • This error means that there is a problem with the
make the system not showing this error, by setting wiring in the inspection/recall terminal circuit.
the parameter “Critical device monitoring” Check the wiring.
[P1035] as “Off”, the protection monitoring is • Bu sure that the safety circuit signal 120 is cut
disabled so this error isn’t given anymore. when the system is in inspection mode.
• A critical signal is probably assigned to a • If the parameter “Operation mode” [P0292] is set
peripheral devices input, but either the peripheral as “Normal operation”, this protection is always
device has not been connected or an update hasn’t active. If the parameter is set as “Installation
been performed after it has been connected. mode” and the parameter “Bridged hand-terminal
Perform a firmware update. detection” [P1127] is set as “Disabled (Warning:
Danger of death!!!)”, then this protection will not
91. Error Code: Er99 be active, and this error won’t occur.
Description:
Rope slip correction error. 94. Error Code: Er102
Conditions: Description:
• If the parameter “Rope slip correction” [P1033] is EN signal not cut-off.
activated, Arcodes door zone correction movement Conditions:
can be up to maximum 100 cm. After 100 cm • If the (RP) (main contactor) relay is off (no power)
movement if the door zone still could not find, this or (140P) signal is off and the (EN) signal is still
error is given. Arcode, after this parameter is active, this error occurs. In other words, the
Arcode Error Descriptions V2.10

contactor has dropped, but the (EN) signal is


continuously active. In normal operation, the (EN)
signal becomes active when the elevator is moving
and the (EN) signal is off when the elevator is
standstill.
Possible solutions:
• Check why the input where the (EN) signal is
programmed, got activated when the contactors are
deenergized.
• The circuit, supplying the (EN) signal with the
signal 100 (24VDC), passes through the NO
contacts of the main contactors. Make sure that the
main contactors are working properly and check
the contact in possibility of stuck.
• Make sure that there is no bridge between (EN)
input and 100 (24VDC).
Arcode Controller PID Gain Settings V1.20

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

CONTROLLER PID GAIN SETTINGS


Arcode Controller PID Gain Settings V1.20

Publisher ARKEL Elektrik Elektronik SAN. ve TİC. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
TEL : +90(216) 540 67 24-25
Fax : +90(216) 540 67 26
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 06.2020

Document version V1.20

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Controller PID Gain Settings V1.20

TABLE OF CONTENT
Table Of Content .............................................................................................................................................................. 2
Introduction: ..................................................................................................................................................................... 3
Anti-Rollback Function .................................................................................................................................................... 3
Zero Speed Pid Gains And Full Speed Pid Gains: ......................................................................................................... 4
Comfort- Performance Level:.......................................................................................................................................... 6
Appendix-1 ........................................................................................................................................................................ 6
Pre-torque function: ....................................................................................................................................................... 6
Loadcell Wiring Diagram: ............................................................................................................................................. 7
How to setup the pre-torque function ............................................................................................................................ 7
Arcode Controller PID Gain Settings V1.20

1. Introduction
There are 3 factors in PID controllers. (KP: Proportional Gain, KI: Integral Gain, KD: Derivative Gain coefficients.) These are
the gain coefficients of closed loop systems. KP and KI gains can be change according to motor characteristics and mechanical
factors of elevator. Therefore, it’s not possible to arrange a constant PID gain coefficients.

PID Control
Settings

Current PIDs
Anti roolback PIDs Speed PIDs
KI and KP Gain

Factory defaults: Factory defaults: The value will be calculated


Anti-roll back function is “Off” KP zero speed:15000 by Arcode during Auto-Tune.
KI zero speed:80 We don’t suggest changing
KP full speed:6000 current PIDs
KI full speed:40
2. Anti-Rollback Function
Anti-rollback function is used to keep the Elevator in stand still position from releasing of the brakes until the start of movement.
This function creates enough force against to gravity by using motor to hold cabinet to prevent passengers feel falling for a
moment after the motor mechanical brakes are released.
Note: if the motor type is synchronous and elevator passenger capacity
more than 600 kg, we advise to use Loadcell with analog (current/voltage)
output to solve roll back of the elevator. See Appendix-1
Roll-back at the
start

Anti-Roll PID Effect to The System


Less Anti-Roll PID gain (KP and KD) Proper value of Anti-Roll PID Too high Anti-Roll PID (KP and KD)
• Roll back: Cabin slips at the start, • Motor works normally • The motor draw high current
after mechanical brakes open without any vibration or • Noisy frequency sound
• Carrier frequency sound from noise. • Motor cannot rotate properly
motor
• Error 89

Before arranging Anti-Roll back settings: Load balance must be checked. Car is loaded with half load of the nominal load
then the elevator should be moved to middle of elevator shaft. (counterweight and cabin should
be in same level).
For Synchronous motor, open motor brakes In Asynchronous motor: brake is opened manually (by
manually by activating SEV switch and pressing SB1 hand), the flywheel is tried to turn both directions. While
and SB2 button. trying to turn, the force you apply should be the same for
both directions. Then, you can be sure that
counterweight balance is correct. If any direction is harder
than another one that means it was not balanced.

• If the cabin goes downward, you should add weights on the counterweight the system gets balanced.
• If the cabin goes upward you should remove weights from counterweight until the system gets balanced.
Arcode Controller PID Gain Settings V1.20

50% of total elevator


After checking cabin balance, go to next step... weight capacity

• Make sure that the skates (car and counterweight) are not too tight on the rails and that they are oiled properly.
• If possible, observe the skates in inspection mode when starting the movement to see if there is any backlashing on the
skates.
• Then to find the Proper value of Anti-roll back PID gains to your system try to change (KP and PD) as below:
From AREM hand terminal: Go to:
”Device parameters”→”Driver settings”→”anti rollback function”: “ON “
Then
“Device parameters”→”Driver settings”→”PID control settings”→
“anti-rollback PID gains→
KP gain on antirollback : 5000 → 6000→7000→ …X
KD gain on antirollback : 2500 → 3000→3500→ …X/2
You should increase KP and KD gains step by step until roll back is over.
• Or if there is uncomfortable sound and vibration from the motor, anti-roll
back should be decreased until you reach proper value
“Device parameters”→”Driver settings”→”PID control settings”→anti rollback PID gains→
-KP gain on antirollback : X... 900010000…
Note: KD value should be half of KP.
-KD gain on antirollback : X/2... 45005000…

• Only in synchronous motors (when ENCA board is used) encoder accurate reading parameter will be helping to
minimize Rollback at start. Encoder reading parameter can be activated from below parameter:

“Device parameters”→”Driver settings”→ “Travel curve settings”→ (P0988) Anti-rollback (P1117) Encoder reading for
anti-rollback:Accurate.
Note: This parameter should be arranged after arranging anti-rollback PIDs to optimum value as mentioned in above steps.
Note: If you cannot find mentioned parameter you should make firmware update with latest Arcode version. For more details,
please check Arcode Firmware update documentation

3. Zero Speed PID Gains and Full speed PID gains


3.1. Effect of Zero Speed PID Gains to the system
Less value of zero speed PID gain Proper of value Zero Speed Too high value of Speed PID gains
KP and KI PID Gains (KP and KI)
• Insufficiency movement at • Motor works properly • Noise or vibration from motor at
start and at stopping. without any problem start and while stopping.
• Error 18
• Error 19
Arcode Controller PID Gain Settings V1.20

3.2. Effect of Full Speed PID Gains to the system


Less value of Full speed PID gains Proper of value Zero Speed PID Too high value of full Speed PID
(KP and KI) Gains gains (KP and KI)
• Insufficiency movement when • Motor works properly • Noise sound from motor,
the elevator reaches max travel Without any problem • Vibrations when the elevator
speed. reaches max travel speed.

If there is Insufficiency movement at start and at stopping:


From AREM hand terminal press to “tools” button then device parameters→driver settings→PID control settings→ speed-PID
gains→
KP gain for zero speed: 15000 →17000→18000→ … X Try until you reach Proper
KI gain for zero speed: 150 →170 →180 → … X/100 value of zero speed PID gains
Or if there is noise from motor at start and while stopping:
From AREM hand terminal press to “tools” button then device parameters→driver settings→PID control settings→ speed-PID
gains→
KP gain for zero speed: Try until you reach Proper X... 18000 20000 …
KI gain for zero speed: value of zero speed PID X/100…180 200 …
gains
Note: KP- full value should be 100 times of KI-full.
If there is Insufficiency movement when the elevator reaches max travel speed:
From AREM hand terminal press to “tools” button then device parameters→driver settings→PID control settings→speed-PID
gains→
KP gain for Full speed: 12000 →13000→15000→ … X Try until you reach Proper
KI gain for Full speed: 120 → 130 →150 → … X/100 value of Full speed PID gains
Or if there is noise from motor when the elevator reaches max travel speed
From AREM hand terminal press to “tools” button then device parameters→driver settings→PID control settings→speed-PID
gains→
KP gain for Full speed:Try until you reach Proper X... 1700018000 …
KI gain for Full speed: value of Full speed PID gains X/100…180 180 …
Note: KP- full value should be 100 times of KI-full.
If system is giving Error 18. Error19 Zero speed PID and full speed PID gains should be increased:
From AREM hand terminal press to “tools” button then device parameters→driver settings→PID control settings→speed-PID
gains→
KP gain for zero speed: 8000 →9000 →10000 →… X
KI gain for zero speed: 80 →90 →100 →… X/100 Try until the elevator stops giving
KP gain for full speed: 6000 →7000 →8000 →…Y Error18 or Error19
KI gain for full speed: 60 →70 →80 →…. Y/100
Note: KP- full value should be 100 times of KI-full.

Speed PID Gains Menu Screen on AREM.


Arcode Controller PID Gain Settings V1.20

Also, you can arrange the lift comfort- performance of by below parameter:
3.3. Comfort- Performance level

• If you want to lift starts to run with high acceleration, you can arrange it as
Tools→device parameters→driver settings→travel curve settings→comfort level: comfort:1 / performance:5
• If you want to lift starts to run with more comfort, you can arrange it as
Tools→device parameters→driver settings→travel curve settings→comfort level: comfort:5 / performance:1
Note: factory default value is: comfort3 /perfomace:3

Appendix-1
For above 600 kg capacity elevators we suggest to be used pre-torque function which provides required torque to the system
according to data that comes from loadcell.

4. Pre-torque function
The anti-rollback function inside the controller has a PID which attempts to find the correct balancing force for the current load.
But this calculation can only be done only after a slight movement of the car. Because PID needs feedback information from the
encoder and encoder can give this only after the motor slightly moves.
Although the encoder is very sensitive and PID calculation is very fast, in some elevator configurations, this balancing action
cannot be performed fast enough to be unnoticeable (due to big motor sheave size, weight of the car, etc..) and the rollback may
be felt by the passengers inside the car. For those cases, the pre-torque function can be used to improve the anti-rollback function.
The downside of using the pre-torque function is that it needs special hardware, a load sensor, to be installed under the car.
(which increases the overall cost of the system) When used, the pre-torque function can predict the direction and the magnitude
of the balancing force before releasing the brakes because it can now approximately calculate the required torque needed to keep
the car in balance (with the information from. The load sensor) In the following graphs, two identical travels are shown with and
without the pre-torque function.
Arcode Controller PID Gain Settings V1.20

4.1. Loadcell Wiring Diagram


If you have loadcell with analog current output, you should make connections as below:

If you have loadcell with analog voltage output, you should make connections as below:

4.2. How to setup the pre-torque function


After loadcells connections are done according to diagrams on Page-8
Activate pre-torque function from AREM hand terminal:
Go to :”Device parameters”→”Driver settings”→”anti rollback function”: “ON “
“Device parameters”→”Driver settings”→” Pre-torque settings”→”Pre-torque function”: “enabled“.

• If you have loadcell with analog current output:


“Device parameters”→”Driver settings”→” Pre-torque settings”→” pre-torque function”: “Weight sensor with
Analogue-Current output”
Arcode Controller PID Gain Settings V1.20

• If you have loadcell with analog current output:


” Device parameters”→”Driver settings”→” Pre-torque
settings”→” pre-torque function”: “Weight sensor with
Analogue-Voltage output”

• Then check status on AREM screen Press “info”


button→”Input/output states”→press “down” button you will
see according to loadcell that you have:
VI (loadcell voltage): 0.0V
CI (loadcell current): x.xmA

Note: You can feel vibration or roll-back when you run pre-torque
learning procedure. After learning it will work properly.
For more details about pre-torque and troubleshooting, please check Arcode Pre-torque documentation
Arcode Compatible Absolute Encoders V1.50

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

COMPATIBLE ABSOLUTE ENCODERS


Arcode Compatible Absolute Encoders V1.50

Publisher ARKEL Elektrik Elektronik San. ve Tic. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
TEL: (+90 216) 540 67 24 - 25
Fax: (+90 216) 540 67 26
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 10.2020

Document version V1.50

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Compatible Absolute Encoders V1.50

1. ARCODE/ADRVE/ARCUBE Compatible Absolute Encoders


Absolute Encoder Brand
ECN-1313-2048 Endat Heidenhain
ECN-1313-2048 SSI Heidenhain
ECN-413-2048 Endat Heidenhain
ECN-413-2048 SSI Heidenhain
ERN-1387-2048 Heidenhain
ERN-487-2048 Heidenhain
Sendix 8.5873.xK3x.G32x.xxxx SSI + 2048 SIN/COS Kübler
Sendix 8.5873.xK3x.C32x.xxxx BISS + 2048 SIN/COS Kübler
AD36/0012Ax.xxSCx Hengstler
AD36/0013Ax.xxSCx Hengstler
Any encoder which has 1024 or 2048 Pulse analog SIN-COS incremental Output + 1 turn
analog SIN-COS output.
-
1024 veya 2048 darbe analog sin-cos artımlı çıkış + Analog sin-cos tur çıkışı bulunan herhangi bir
enkoder.
Any encoder which has 2048 Pulse analog SIN-COS incremental Output +
SSI absolute interface. -
2048 darbe analog sin-cos artımlı çıkış + SSI mutlak çıkışı bulunan herhangi bir enkoder.
Any encoder which has 2048 Pulse analog SIN-COS incremental 13 bit gray or binary Output
+ BISS absolute interface.
-
2048 darbe analog sin-cos artımlı 13 bit veya binary çıkış + BISS mutlak çıkışı bulunan herhangi bir
enkoder.
Any encoder which has 2048 Pulse analog SIN-COS incremental Output + ENDAT absolute
interface. -
2048 darbe analog sin-cos artımlı çıkış + ENDAT mutlak çıkışı bulunan herhangi bir enkoder.
Arcode Arpass Function User Manual V1.14

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

ARPASS FUNCTION USER MANUAL


Arcode Arpass Function User Manual V1.14

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
Tel: (+90 216) 540 03 10-11-12
Fax: (+90 216) 540 03 09
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of Issue 01.2021

Document Version V1.14

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Arpass Function User Manual V1.14

1. Overview
Arcode Arpass function provides the ability to passcode-protect access to floors.
With Arpass, the administrator of the building is able to define passcode with command buttons or with an external card reader.
If the Arpass function is wanted to be controlled by button, different passcodes for each floor (and door) can be defined with the
help of command buttons on the COPs. Leaving some of the floors as non-passcode-protected is also possible. If it is wanted to
be controlled by a card reader, access to the desired floor can be given for the cards which have different IDs; and access can be
prevented for the users which do not have the card or the authorize for the floor specified by the user’s card.
Passcode-entries for accessing protected floors, are done via the normal car operation panel if the button control is selected as
Arpass function or via RFID reader if the card access control as Arpass function.

2. Features
1. Arpass function has 2 different operation types:
• Passcode entry using COP
• Entry using Wiegand-26 Bit protocol compatible magnetic card (Card reader connection is needed)
2. Limits access to floors by requiring a passcode before accepting a COP command.
3. Ability to set separate passcodes to floors in button control. If magnetic card is selected, each floor can be defined to
multiple cards.
4. No additional hardware needed for button control. For magnetic card, RFID reader and user’s cards are needed.
5. On floors with two-entries, setting separate passcodes for each door is also possible in case there are two COP boards
(one for each door).
6. Passcodes can be set / changed / removed by the building administrators using the car command buttons of the COP in
button control or using the master card with ID defined over AREM in magnetic card control.
7. Unused button sockets on the CPC(or CPC-T) boards can also be used as passcode entry buttons.
Note: Wiegand-26 Protocol
Wiegand Protocol (also known as Wiegand interface), is a wiring standard in access control systems and card readers. It is based
on transmission of the information of the card it reads via data cables. Wiegand protocol has several variations, however in this
project, 26-Bit variation is used. Make sure that the card reader device and cards which you will use, are 26-Bit.

3. Limitations
1. Arpass function is a paid software feature and requires a “Feature License Key” to be purchased from ARKEL to be
activated. Each purchased license key is specific to one Arcode device and can only be used on that device.
2. Arpass function can be used only when an ARKEL CPC(or CPC-T) car panel controller board is used as the COP
controller. At this time, the function is not available with other 3 rd-party Arcode-compatible COP boards.
3. The maximum number of floors supported is 24 if a CPC board is used and 16 if a CPC-T board is used. Floors with
two entries are supported in case there is a dedicated COP board for each of the entries (A & B sides). If there are two
entries on a floor and only a single CPC board is used, the door entries cannot be assigned to separate passcodes.
4. Due to the nature of lift installations, generally it is not impossible to physically access internal electronics and control
systems for a determined attacker. Although Arpass provides a basic level of tamper-resistance, it cannot be used as the
main or single security solution for protection of property.

4. Instructions for Passengers


When a passenger presses the command button of a floor:
If that floor is NOT passcode-protected, the command is directly accepted and the car travels to the commanded floor.
If that floor is passcode-protected:
If COP control is selected
• The pressed command button starts to flash and an audible signal is sounded from COP speaker to indicate that a
passcode entry is required.
• If the passenger knows the passcode and enters it via the COP command buttons within 5 seconds, the command is
accepted. This is indicated by an audible signal and the led of the related command button lights up.
• If no passcode is entered within 5 seconds, flashing of the command button stops and the command is ignored.
• If a wrong passcode is entered, an audible rejection signal is sounded and the command is rejected. For 5 seconds, no
car commands can be given (this is to slow-down password entry if someone tries to break the passcode by trial-error)
Arcode Arpass Function User Manual V1.14

If magnetic card control is selected


• Before pressing the passcode-protected floor’s button, the card auhorized for that floor must be scanned.
• If the card is not be scanned, the landing call is rejected.
• If the card is scanned but has no authorize, the landing call is rejected.
• If any registry of the requested floor does not exist for any card, the call is accepted.

5. Instructions for Administrator User


Arpass function has 2 different operation types:
• Passcode entry using COP
• Entry using Wiegand-26 Bit protocol compatible magnetic card
Switch between these options and activating the Arpass function are made in AREM tools menu, Device Parameters → Special
Elevators Functions → Arpass Function. In this screen; master card ID for card entry, master passcode for COP control and floor
passcodes character numbers can also be defined. At the same time, Arpass function can also be disabled with the help of a
switch which connected to an input adjusted as a programmable input.
Note: SD card must be added in the Arcode for the using of the magnetic card control. This is required for the registration of
card IDs. Otherwise the card control system will not work properly.
5.1. If COP control is selected
Having a master passcode, the administrator of the building can change the floor passcodes or disable them by using the COP
buttons without needing any tools or assistance from the elevator technicians.
To change the floor passcode settings; the administrator has to
• Enter into setting mode,
• Make the changes on floor passcodes and
• Exit setting mode by saving changes.
Exact procedures for those operations are given below:
- To enter passcode setting mode
• Press and hold the door-open button
• Enter the master-passcode
• Release the door-open button
If the entered master-passcode is correct, the door-open button led will start to flash and a periodic beep will be heard indicating
that passcode setting mode is active. If the entered passcode is incorrect, no response is given.
- To set the passcode for a floor
• While in passcode setting mode, press the command button of the floor to be set. Floor button led will start flashing and
an audible signal will be heard.
• Press and hold the door-open button
• Enter the passcode (number of button presses must be the same as what was set on AREM parameters)
• Release the door-open button.
• If the number of button presses is the same as what was set on AREM parameter, a confirmation sound will be heard
and passcode of the floor will be temporarily set.
• If the number of button presses is wrong or if the passcode is a weak passcode (see note below), a rejection sound will
be heard and the passcode setting will be ignored.
• Repeat these steps for each floor to be assigned a passcode.
- To remove the passcode of a floor
• While in passcode setting mode, press the command button of the floor to be set. Selected floor button led will start
flashing and an audible signal will be heard.
• Press the door-open button for 5 to 10 seconds and release.
• Flashing of the selected floor button led will stop and passcode will be removed.
- To exit passcode setting mode saving the changes
• Make sure that no floor is selected (flashing). (If a floor led is flashing, press its button once to stop flashing)
• Press and hold the door-open button
• Enter the master-passcode
• Release the door-open button
Arcode Arpass Function User Manual V1.14

• If the entered passcode is correct, all buttons’ leds will flash 2 times and a confirmation sound will be heard. This
indicates that the passcodes are saved.
- To exit passcode setting mode without saving the changes
• Make sure that no floor is selected (flashing). (If a floor led is flashing, press its button once to stop flashing)
• Press the door-open button for 5 to 10 seconds and release.
• Flashing of the door-open button led will stop. The changes you have made will be ignored and all passcodes will revert
to the state as was before entering passcode setting mode.
Note on weak passcodes
The following types of passcodes are considered to be too weak and cannot be used in Arpass function. If the administrator tries
to set these passwords for any floor, they will be rejected.
a) Passcodes consisting of a single number. Examples: 111111, 2222, 88888
b) Passcodes with the same difference between each number. Examples: 123456, 2468, 54321, 7531

5.2. If magnetic card control is selected


The administrator of the building can change or cancel the floor authorties of the card, just scanning the card described as the
master card over AREM and using COP buttons without the help of any device or technician.
To change the floor passcode settings; the administrator has to
• If not exist, insert the SD card to the Arcode,
• Enter into setting mode,
• Make the changes in the autothrities of the card
• Exit setting mode by saving changes.
- To enter passcode setting mode
• Scan the card which described as master card over AREM
If the scanned card is master card; a periodic bip voices indicates that the passcode setting mode is active. Otherwise, no response
is taken.
- To give/delete an authorization to a card for floor
• Firstly, if there is no SD card in the Arcode, insert the SD card.
• Scan the card in passcode setting mode. After scanning, the passcode setting mode’s voice will change. After the master
card is scanned, if the required card is not be scanned in 10 seconds, the setting mode will close automatically. After
every card scanning, the counter restarts beginning with 0. And after the card, to be processed is scanned, there is no
10-second-limitation.
• If the card is being defining for the first time, all floor LEDs will light up and there will be access for all floors. LEDs
of the floors not to be authorized, will be lighted off by pressing the buttons, in short they will be unauthorized.
• If it is a previously defined card, select the floors to be authorized to the card. The button LEDs of the authorized floors
will light up.
• If there is an authorization to be deleted, select the related floor. After clearing the related button LED will turn off.
• After the authorization process with the card. Scan the same card again.
• If there is another card to be authorized, repeat the same steps.
- To delete athorizations assaigned to a card
• Scan the card in passcode setting mode. After scanning, the passcode setting mode’s voice will change.
• The authorized floor LEDs will light up. Press the floor buttons to be deleted.
• The pressed button LEDs will turn off and the authorizations will be deleted.
• After this process, scan the same card again and return the passcode settings mode.
- To exit passcode setting mode saving the changes
• Exit the passcode settings mode via scanning the card again after giving or deleting the authorization.
• In passcode settings mode, after 10 seconds without any operation, the settings mode will automatically close.
Note: When a floor is defined to any card, that floor will be special. In other words, it will be the floor that only certain people
are asked to enter. For that reason, there will be no access to these kind of floors without a card or with an unauthorized card and
the landing calls will be rejected.
Arcode Arpass Function User Manual V1.14

6. Settings to be Made on AREM Parameter Menu


In order for Arpass to work,
1. Acquire an Arpass Feature License Key from ARKEL Feature Licensing web page. (Procedures for purchasing and
acquiring feature license keys are described in “ARKEL Licensed Features” document.)
2. On AREM, enter the Arpass License key in parameter “(P1163) ARPASS Feature License Code”. (Note: Each license
key is specific to one Arcode device and will only work on that device. A separate license key must be purchased for
each device.)
3. Set the parameter “(P1158) Arpass function enabled” to “Yes”.
4. Determine an 8-key passcode as the master passcode and enter it into the parameter “(P1159) Master passcode”. Each
character in this parameter represents a COP button connected to one of the COP sockets. For details on setting the
master-passcode, please see section “Setting the Master Passcode”
5. Determine the number of passcode digits for the floors and set it on the parameter “(P1161) Number of digits of
passcodes”

7. Setting the Master Passcode for COP Control


Master passcode is set as an 8-character text in the parameter “(P1159) Master passcode”. Each character of this text represents
a floor socket number on the CPC board. The character name of each socket is given in the image below.

Example:
Let’s consider an elevator with 15 stops where the COP buttons are labeled and connected to CPC board sockets as below:

Socket#1 P2
Socket#2 P1
Socket#3 L
Socket#4 1
Socket#5 2
Socket#6 3
Socket#7 4
Socket#8 5
Socket#9 6
Socket#10 7
Socket#11 8
Socket#12 9
Socket#13 10
Socket#14 11
Socket#15 T
In this example, if we want to make the master-passcode to be this: P1 – 5 – 7 – 9 – 2 – 10 – P1 – T Then we need to set the
parameter (P1159) text to: “28AC5D2F”
Arcode Arpass Function User Manual V1.14

8. Card Reader CPC Connection


Note: Before the card reader connection; if exist, R93 and R94 resistors on the CPC board must be removed. Otherwise, the
system will not work.
Note: After R93 and R94 resistors removed, 24V must not be given to PI2 and PI3 inputs. Otherwise, CPU can be damaged.

Firstly, card reader supply should be done as stated in the user manual. Ground connection should be made from CPC board.
Although, there are 5 cables in the card reader, but this can change. In these cables;
• Data0 cable should be connected to PI3 input and
• Data1 cable should be connected to PI2 input.
Arcode PLC Module Manual V1.10

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

PLC MODULE MANUAL


Arcode PLC Module Manual V1.10

Publisher ARKEL Elektrik Elektronik SAN. ve TİC. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
TEL : +90(216) 540 67 24-25
Fax : +90(216) 540 67 26
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 06.2020

Document version V1.10

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause
Arcode PLC Module Manual V1.10

1. Arcode PLC Module Guide Below is a time-chart explaining the operation of On-delay
and Off-delay:
1.1. PLC Program:
The program consists of at most 64 lines of assignment
operations.
All program lines are executed every 0.01 seconds.
Execution starts at line-1 and ends at line-64.
Every program line is in the following format:
LINE_NO: RESULT <= (NOT_1) OPERAND1
OPERATOR (NOT_2) OPERAND2
NOT-1: If we want to invert OPERAND1, we may use this
by checking its checkbox.
NOT-2: If we want to invert OPERAND2, we may use this
by checking its checkbox.
Every program line is a logical operation having 2 operands
and the result of the operation (either 0 or 1) is written into 1.3. PLC Inputs:
the result field. PLC module can get its 16 available inputs from two
OPERAND1 and OPERAND2 fields may have the sources.
following values: • PLC inputs may be connected internally to Arcode
• 0: Logical 0 constant programmable output functions by using the "PLC
• 1: Logical 1 constant Inputs" group of PLC module. So that, for
• in1...in16: Input-1...16 example, the Car Light output function of Arcode
may be used as an input to the PLC module.
• mem1...mem16: Memory bit 1...16
• In Arcode programmable input functions settings:
• to1...to8: Timer-1...8 output
Function “500.1:(PLCI1) PLC Input-1” to
RESULT field may have the following values: “500.16:(PLCI16) PLC Input-16”
• -----: No operation
Using this method, PLC inputs may be gathered from any
• out1...out16: Output-1...16
of the programmable inputs of devices connected to the
• mem1...mem16: Memory bit 1...16
CANbus.
OPERATOR field may have the following values: Note: If a PLC input is set to more than one physical input,
• &&: Returns 1 if both OPERANDs are 1 (AND) its value will be the logical OR of all input signals.
• //: Returns 1 if any of the OPERANDs are 1 (OR)
1.4. PLC Outputs:
• ==: Returns 1 if OPERAND1 and OPERAND2 are The 16 available PLC outputs may be sent to any physical
equal (XNOR) programmable output by using the programmable output
• ! =: Returns 0 if OPERAND1 and OPERAND2 are functions of Arcode:
equal (XOR) Function “500.1:(PLCO1) PLC Output-1” to
• ! &: Returns 0 if both OPERANDs are 1 (NAND) “500.16:(PLCO16) PLC Output-16”
• ! /: Returns 0 if any of the OPERANDs are 1 Using this method, PLC outputs may be sent to any
(NOR) programmable outputs of devices connected to CANbus.
Note: A PLC output may be sent to many outputs at the
1.2. PLC Timer Settings:
PLC module contains 8 timers. Every timer has 1 input and same time.
1 output. Note: If PLC inputs and outputs are connected to devices
Timers are used to On-delay and/or Off-delay signals. On- other than Arcode mainboard, slight delays may occur due
delay and Off-delay times may be adjusted independently. to CANbus communication. So they should not be used in
this way for safety critical purposes.
Arcode PLC Module Manual V1.10

Examples:
• Logically AND'ing 3 inputs:
01: mem1 <= in1 && in2
02: out1 <= in3 && mem1
• Flip-Flop with Enable Input:
Block diagram

Program:
01: ti1 <= to1 == 0
02: out1 <= to1 && in1

1.5. Transfer PLC program file to Arcode:


PLC program file (SLOTx.apf -> x: 1,…,99), that has been created with Arcode Parameter Editor, should be copied to arcode/plc
folder of SD card. This file is sent to Arcode memory by entering” Transfer PLC program from SD card to Arcode” which is the
submenu of “SD Card Operations” of AREM.

PLC Module of Arcode Parameter Editor


Arcode Pit Entry Reset Procedure V1.10

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

PIT ENTRY RESET PROCEDURE


Arcode Pit Entry Reset Procedure V1.10

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
Tel: (+90 216) 540 03 10-11-12
Fax: (+90 216) 540 03 09
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of Issue 04.2020

Document Version V1.10

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all of
the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right to
make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause
Arcode Pit Entry Reset Procedure V1.10

1. Pit Entry Reset Procedure


According to EN81-20, when a person enters the shaft pit and turns the pit-inspection key switch to “INS” position, a manual
reset is needed for the lift to resume normal operation even if the pit-inspection switch is returned to “NORM” position.
There are 2 methods for resetting this “Pit-Entered Mode” on Arcode:
1.1. Method-1: With a Physical Key
A normally open key-switch must be connected to one of the programmable inputs of Arcode or its peripherals. This
programmable input must be assigned to “(IPR) Reset pit-inspection” function in the parameter menu.
For resetting, the key must be turned to ON (closed) position and be kept there. Arcode will attempt to close the doors if opened,
will energize the LIR (retiring cam) output and check for 140 signal. If 140 signal is ON, Arcode will resume normal operation
after 5 seconds. The key must then be released to OFF position.
1.2. Method-2: Without a Physical Key
This method can only be used in lifts working in simplex mode (not connected to other lifts in a group). For resetting, the call
button of the lowest floor LOP must be pressed in a special pattern.
The pattern is:
• Quickly push the LOP call button 3 times
• Give a pause
• Quickly push the LOP call button 3 times
• Give a pause
• Quickly push the LOP call button 3 times
After sensing this pattern, Arcode will attempt to close the doors if opened, will energize the LIR (retiring cam) output and check
for 140 signal. If 140 signal is ON, Arcode will resume normal operation.
Arcode Operations V1.50

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

OPERATIONS
Arcode Operations V1.50

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
Tel: (+90 216) 540 03 10-11-12
Fax: (+90 216) 540 03 09
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 10.2020

Document version V1.50

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Operations V1.50

Table of Content
1. To copy the firmware to the AREM SD card ........................................................................................................................ 1
2. To update Arcode .................................................................................................................................................................. 1
3. To access the Identification Code for Arcode PUK Code ..................................................................................................... 1
4. To save the Parameters to SLOT ........................................................................................................................................... 2
5. To install the Parameters from SLOT .................................................................................................................................... 2
6. To activate and install PLC module....................................................................................................................................... 2
7. To return the parameters to a previous state .......................................................................................................................... 3
8. To return to the factory settings ............................................................................................................................................. 3
9. To make fast access to a parameter with the parameter code ................................................................................................ 4
10. To change the contact type of an input/output signal ........................................................................................................ 4
11. To assign a signal to a specific floor ................................................................................................................................. 5
12. To make a pit reset with the bottom floor LOP button ...................................................................................................... 6
Arcode Operations V1.50

1. To copy the firmware to the AREM SD card


Copy the firmware file that you have downloaded from ARKEL website or you got from ARKEL’s Technical Support
Department, into the AREM SD card. The downloaded firmware file should be copied to the “firmware” folder in the SD Card.
After the SD Card is plugged into the computer or to the smartphone via and SD Card dongle, copy the file to the mentioned
folder.
Go to → AREM SD Card folder → arcode → system → firmware

2. To update Arcode
Tools → Firmware Update;
The firmware on the top is the latest firmware. After selecting, press ENTER to start update.

Update is done because of two reasons.


The first one is to make a firmware update (improvements, new features, bugfixes etc.).
The second reason is, when a new peripheral is connected to the Arcode Systems CANbus line an update must be performed so
the new added peripheral has the same version with Arcode. Every device connected to the CANbus line should have the same
version with Arcode, otherwise the device will not work.

3. To access the Identification Code for Arcode PUK Code


After entering "Tools" menu with "Guest Mode" (Guest Mode: after pressing Tools button on the main screen, AREM will show
three access keys. The third key on the right side is the Guest key for accessing Guest mode, with access limitation on settings
and parameters, with no password need) and go to menu "System Tools → Access with PUK code". There you can find the
Identification Code of Arcode. Enter there the PUK code. After entering go directly to "Device Parameters → Password settings".
There you can see your present password. You can change it, or you can continue using your present password.

*When the password for the Tools menu got forgotten, the ID number must be shared with the Technical Support Department,
so they can send you the PUK code which is needed to see your present password or for changing it under “Device Parameters”.
Arcode Operations V1.50

4. To save the Parameters to SLOT


Tools → SD Card Operation → Parameters: Controller to SD card;
Select an empty SLOT. After selecting press Enter to save;
After saving, the SLOT file is saved in AREM SD card under the folder;
AREM SD Card folder → arcode → params.

When a change is applied to the system settings or parameters and if because of any reason you want to return to a previous state
of the system, before change apply you can create a SLOT file where every setting and parameter is saved.
Or when you need to transfer all the settings and parameters to the same class of Arcode for replacement, you can create a SLOT
file and install it to the new Arcode.
And, when technical support is needed, the Technical Support Department can ask you for the SLOT file in order to analyze
your systems settings and parameters.

5. To install the Parameters from SLOT


Tools → SD Card Operation → Parameters: SD card to controller;
Select the SLOT. After selecting press Enter to install.

After a change is applied to the systems settings or parameters and if something goes wrong or not in the right direction needed,
the previous status can be reinstalled with the SLOT file. After selecting the SLOT file which has been saved before change
application, press enter to reinstall. Or if for some reason Arcode needs to be replaced with an Arcode of the same class, simply
install this SLOT file when you install the new Arcode for transferring the settings and parameters in a fast way.

6. To activate and install PLC module


After creating a PLC program with the “Arcode Parameter Editor” save the file with a name like SLOT7 or SLOT15.
Or you may get a slot file from Technical Support Department according to your request.
This slot file must be copied into AREM SD card;
AREM SD Card folder → arcode → PLC;
After copying the file into the AREM SD card, the first thing to do is to active PLC module in the system. For activating;
Arcode Operations V1.50

Tools → Device Parameters → Special Elevator Functions → PLC module: ON;


After activating, to install the written PLC module to the system;
Tools → SD Card Operations → PLC program: SD card to Controller;
Select the PLC SLOT. After selecting press Enter to install.

PLC modules are needed when a special function is requested that cannot be done with standard Arcode parameters.

7. To return the parameters to a previous state


To return to a previous state;
Tools → SD Card Operations → Return parameters to a previous state;
Select a specific date/time to return to a previous state.

If you make changes to any setting or parameter in the Arcode system, Arcode maintains a record for each change you make. In
this way after making changes if you encounter a problem with the parameters you can return the system to a previous state even
if you did not save the parameters as a SLOT file. These records are kept under the “backup” folder in the AREM SD card. These
records are created after the changes are saved. This way you can switch/return/restore to an older state if you experience a
problem.

8. To return to the factory settings


Tools → Return to Factory Settings;
Select either “Synchronous Factory settings” if a synchronous motor is used in the system or “Induction Factory Settings” if an
induction motor is used.
Arcode Operations V1.50

We return to the factory settings from this menu. After resetting to the factory settings, every parameter and setting is deleted,
so a new installation is required. When it is required, we recommend returning to factory defaults when there is a malfunction in
the system because of anomaly in the parameters. The Arcode EPROM completely erases and reloads the default information
on the EPROM.
The following screen gives you two options for returning to the factory settings. Back to factory settings as a synchronous or
asynchronous motor. Whichever of them you choose, the device parameters are preset for you according to the motor type, so
you do not have to adjust specific parameters.

9. To make fast access to a parameter with the parameter code


Go to Tools → Device Parameter;
Press “F3” button;
Enter the parameter code;
Press “Enter” button.

When you are in the “Device Parameter” menu, press the “F3” button. After pressing, a pop-up screen will open, where you can
enter the parameter code. After entering the parameter code with the cursor buttons, press the “Enter” button. After pressing, the
related parameter will be directly shown.
All the parameters in the “Device Parameters” menu, has a specific parameter code. These codes are not shown on the AREM
tool when you are in the menu. For example, when you are reading an Arcode manual and you see there a code of a parameter
or you get this information ARKEL Technical Support you can fast access with this code.
All codes can be check from the “Arcode Parameter Editor” program.

10. To change the contact type of an input/output signal


Go to Tools → Device Parameter → Programmable Inputs or Device Parameters → Programmable Outputs;
Program a signal to an Input / Output;
After pressing “Enter” (assigning the signal to the Input/Output) then press the “F2” button;
Select the contact type and press again “Enter”.
Arcode Operations V1.50

Important to note is that not all Input / Output signals has the option to select the contact type. Signals which contact type cannot
be selected works as a NO contact.

11. To assign a signal to a specific floor


Go to Tools → Device Parameter → Programmable Inputs or Device Parameters → Programmable Outputs;
Program a signal (a signal with a * sign) to an Input / Output;
After assigning the signal to the Input / Output (not pressing yet the “Enter” button) then press the “Right” or “Left” button;
Press the “Right” or “Left” button until the desired floor number is reached.
Arcode Operations V1.50

Important to note is that not all Input / Output signals has the option to be assigned to a specific floor. The signals which has this
option has a “*” sign. When a signal with a “*” signal is not assigned to a specific floor, then the “*” sign means that it is assigned
to all floors.

12. To make a pit reset with the bottom floor LOP button
This function was added to the Arcode firmware 19120900 or later.
So, in order to have this function in the system, make sure that the latest Arcode software is installed.
If not, please update the system. For this, refer to the subject “To update Arcode”.
To make pit reset, you should press bottom floor LOP button 3 times at short intervals and repeat it 3 times.
Arcode Operations V1.50

Important to note is that this reset function will not work for elevators with group control (duplex etc.).
Also important to note that there is no special parameter setting required to enable/disable the reset function. It is ready to be
used.
After the LOP reset is done successfully, a confirmation can be seen by the LOP LED lighting for 5 seconds.
Arcode Modbus-RTU Slave Software Manual V1.10

ARCODE
INTEGRATED ELEVATOR CONTROLLER
FOR TRACTION LIFTS

MODBUS-RTU SLAVE SOFTWARE MANUAL


Arcode Modbus-RTU Slave Software Manual V1.10

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
Tel: (+90 216) 540 03 10-11-12
Fax: (+90 216) 540 03 09
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of Issue 09.2020

Document Version V1.10

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcode Modbus-RTU Slave Software Manual V1.10

1. Arcode Modbus-RTU Slave


Arcode supports only Modbus-RTU mode from Modbus protocols. Modbus-ASCII mode is not supported.
Communication can be made over the RS485 communication lines (SP2 or SP3 serial port). Communication settings can be
adjusted by AREM hand terminal from the "Device Parameters" menu:
• “(P1018) SP2 Serial port function” or “(P1017) SP3 Serial port function” should be selected as Modbus Slave (remote
monitoring).
• (P1024) Slave address: The address of this slave in the Modbus network is set here. Values between 1 and 247 can be
entered. Broadcast message (“0” address) sent by Modbus Master is ignored.
• (P1020) Baud rate: The communication speed with the Modbus Master can be selected as 9600 or 19200 bps.
• (P1021) Parity: Can be selected as None, Odd or Even.
• (P1208) Stop bits: Can be selected as 1-bit or 2-bit.

2. Licensing Options
Modbus-RTU is a paid feature and requires a license key to be purchased from ARKEL. The communications can still be tested
and developed without a license key but in that case the elevator will stay in error mode (Er72).
• Read-Only License:
If the system is used for only monitoring, this license key should be purchased. The purchased license key should be
entered to the parameter “(P1205) Modbus-RTU Slave (Read-Only) License Code”
• Read/Write License:
If registers 5001 to 10000 will be used with Write Coil commands, this license key should be purchased. The purchased
license key should be entered to the parameter “(P1206) Modbus-RTU Slave (Read/Write) License Code”
Arcode Modbus-RTU Slave Software Manual V1.10

3. MODBUS Address Table


Function Codes for Reading:
• Read Coils (0x01)
• Read Holding Registers (0x03)
Function Codes for Writing:
• Write Single Coil (0x05)
• Write Multiple Coils (0x0F)
Exception Responses:
• Illegal Function (0x01)
• Illegal Data Address (0x02)
• Illegal Data Value (0x03)
Following data can be read by “Read Coils (0x01)” function code:

Register Data Address Data Address


Data Read/Write Type
Number (Decimal) (Hex)
1 0 0000 (400A1) Car Call State Floor-1 A Read-Only Bit
2 1 0001 (400A2) Car Call State Floor-2 A Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
63 62 003E (400A63) Car Call State Floor-63 A Read-Only Bit
64 63 003F (400A64) Car Call State Floor-64 A Read-Only Bit
65 64 0040 (300A1) LOP Up Call State Floor-1 A Read-Only Bit
66 65 0041 (300A2) LOP Up Call State Floor-2 A Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
127 126 007E (300A63) LOP Up Call State Floor-63 A Read-Only Bit
128 127 007F (300A64) LOP Up Call State Floor-64 A Read-Only Bit
129 128 0080 (200A1) LOP Down Call State Floor-1 A Read-Only Bit
130 129 0081 (200A2) LOP Down Call State Floor-2 A Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
191 190 00BE (200A63) LOP Down Call State Floor-63 A Read-Only Bit
192 191 00BF (200A64) LOP Down Call State Floor-64 A Read-Only Bit
193 192 00C0 (400B1) Car Call State Floor-1 B Read-Only Bit
194 193 00C1 (400B2) Car Call State Floor-2 B Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
255 254 00FE (400B63) Car Call State Floor-63 B Read-Only Bit
256 255 00FF (400B64) Car Call State Floor-64 B Read-Only Bit
257 256 0100 (300B1) LOP Up Call State Floor-1 B Read-Only Bit
258 257 0101 (300B2) LOP Up Call State Floor-2 B Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
319 318 013E (300B63) LOP Up Call State Floor-63 B Read-Only Bit
320 319 013F (300B64) LOP Up Call State Floor-64 B Read-Only Bit
321 320 0140 (200B1) LOP Down Call State Floor-1 B Read-Only Bit
322 321 0141 (200B2) LOP Down Call State Floor-2 B Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
383 382 017E (200B63) LOP Down Call State Floor-63 B Read-Only Bit
384 383 017F (200B64) LOP Down Call State Floor-64 B Read-Only Bit
385 384 0180 (FLR1) Car Waiting at Floor-1 Read-Only Bit
386 385 0181 (FLR2) Car Waiting at Floor-2 Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
447 446 01BE (FLR63) Car Waiting at Floor-63 Read-Only Bit
448 447 01BF (FLR64) Car Waiting at Floor-64 Read-Only Bit
449 448 01C0 (DRZ1) Car at Doorzone-1 Read-Only Bit
450 449 01C1 (DRZ2) Car at Doorzone-2 Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
511 510 01FE (DRZ63) Car at Doorzone-63 Read-Only Bit
512 511 01FF (DRZ64) Car at Doorzone-64 Read-Only Bit
513 512 0200 (JPR1) Virtual Jumper-1 Read-Only Bit
514 513 0201 (JPR2) Virtual Jumper-2 Read-Only Bit
Arcode Modbus-RTU Slave Software Manual V1.10

⁞ ⁞ ⁞ ⁞ ⁞ ⁞
575 574 023E (JPR63) Virtual Jumper-63 Read-Only Bit
576 575 023F (JPR64) Virtual Jumper-64 Read-Only Bit
577 576 0240 (PLCI1) PLC Input-1 Read-Only Bit
578 577 0241 (PLCI2) PLC Input-2 Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
591 590 024E (PLCI15) PLC Input-15 Read-Only Bit
592 591 024F (PLCI16) PLC Input-16 Read-Only Bit
593 592 0250 (PLCO1) PLC Output-1 Read-Only Bit
594 593 0251 (PLCO2) PLC Output-2 Read-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
607 606 025E (PLCO15) PLC Output-15 Read-Only Bit
608 607 025F (PLCO16) PLC Output-16 Read-Only Bit
609 608 0260 (ML2) Doorzone Magnetic Switch-2 Read-Only Bit
610 609 0261 (ML1) Doorzone Magnetic Switch-1 Read-Only Bit
611 610 0262 (818) Up Limit Magnetic Switch Read-Only Bit
612 611 0263 (817) Down Limit Magnetic Switch Read-Only Bit
613 612 0264 (142) Relevel Up Trigger Read-Only Bit
614 613 0265 (141) Relevel Down Trigger Read-Only Bit
615 614 0266 (120) State of 120 Input Read-Only Bit
616 615 0267 (130) State of 130 Input Read-Only Bit
617 616 0268 (133) State of 133 Input Read-Only Bit
618 617 0269 (135) State of 135 Input Read-Only Bit
619 618 026A (137) State of 137 Input Read-Only Bit
620 619 026B (140) State of 140 Input Read-Only Bit
621 620 026C (140P) State of 140P Input Read-Only Bit
622 621 026D (MCT) Main Contactor (RP) Read-Only Bit
623 622 026E (PWM) Motor Energized Read-Only Bit
624 623 026F (BRK) Mechanical Brake Released Read-Only Bit
625 624 0270 (32) Up Travel Signal Read-Only Bit
626 625 0271 (31) Down Travel Signal Read-Only Bit
627 626 0272 (42) Collecting Up Signal Read-Only Bit
628 627 0273 (41) Collecting Down Signal Read-Only Bit
629 628 0274 (02) Out of Service Read-Only Bit
630 629 0275 (804) Overload Signal Read-Only Bit
631 630 0276 (805) Full Load Signal Read-Only Bit
632 631 0277 (KL) Car Light Read-Only Bit
633 632 0278 (K5A) Door-A Open Command Read-Only Bit
634 633 0279 (K5B) Door-B Open Command Read-Only Bit
635 634 027A (K3A) Door-A Close Command Read-Only Bit
636 635 027B (K3B) Door-B Close Command Read-Only Bit
637 636 027C (K4A) Door-A Nudging Close Command Read-Only Bit
638 637 027D (K4B) Door-B Nudging Close Command Read-Only Bit
639 638 027E (FSLA) Lightbarrier for Door-A Read-Only Bit
640 639 027F (FSLB) Lightbarrier for Door-B Read-Only Bit
641 640 0280 (K16A) Door-A Fully-Opened Limit Read-Only Bit
642 641 0281 (K16B) Door-B Fully-Opened Limit Read-Only Bit
643 642 0282 (K19A) Door-A Fully-Closed Limit Read-Only Bit
644 643 0283 (K19B) Door-B Fully-Closed Limit Read-Only Bit
645 644 0284 (869) Car-Inspection Switch Read-Only Bit
646 645 0285 (501) Car-Inspection Up Button Read-Only Bit
647 646 0286 (500) Car-Inspection Down Button Read-Only Bit
648 647 0287 (870) Recall Mode Switch Read-Only Bit
649 648 0288 (503) Recall Up Button Read-Only Bit
650 649 0289 (502) Recall Down Button Read-Only Bit
651 650 028A (868) Pit-Inspection Switch Read-Only Bit
652 651 028B (505) Pit-Inspection Up Button Read-Only Bit
653 652 028C (504) Pit-Inspection Down Button Read-Only Bit
654 653 028D (IPR) Reset Pit-Inspection Read-Only Bit
655 654 028E (BYP) Door By-Passing Switch Active Read-Only Bit
656 655 028F (BYPA) Door By-Passed Travel Alarm Read-Only Bit
Arcode Modbus-RTU Slave Software Manual V1.10

657 656 0290 (DOMRS) Shaft Entry Reset Switch Read-Only Bit
658 657 0291 (DOMR) Shaft Entry Reset Output Read-Only Bit
659 658 0292 (UCMO) UCM Test Active Read-Only Bit
660 659 0293 (CMFO) CMF Output Read-Only Bit
661 660 0294 (DD) Ding-Dong Signal Read-Only Bit
662 661 0295 (LIR) Retiring Cam Read-Only Bit
663 662 0296 (AFLT) Filter Unnecessary Alarms Read-Only Bit
664 663 0297 (DEP) Earthquake Detection Signal Read-Only Bit
665 664 0298 (VAT) COP Priority Operation Key Read-Only Bit
666 665 0299 (PAN) Panic Button Read-Only Bit
667 666 029A (FES1) Fire Evacuation Signal Read-Only Bit
668 667 029B (FES2) Fire Evacuation Signal-2 Read-Only Bit
669 668 029C (FFKC) Firefighter Key Inside Car Read-Only Bit
670 669 029D (FFKL) Firefighter Key At Landing Read-Only Bit
671 670 029E (FRA1) Fire Phase-1 Active Read-Only Bit
672 671 029F (FRA2) Fire Phase-2 Active Read-Only Bit
673 672 02A0 3-Phase Present Read-Only Bit
674 673 02A1 Main Power Active Read-Only Bit
675 674 02A2 UPS Active Read-Only Bit
676 675 02A3 (OOS) Out Of Service Key Read-Only Bit
677 676 02A4 (PRUL) Priority Call 'Unload Car' Sign Read-Only Bit
Arcode Modbus-RTU Slave Software Manual V1.10

Following data can be written by “Write Single Coil (0x05)” or “Write Multiple Coils (0x0F)” function code:

Register Data Address Data Address


Data Read/Write Type
Number (Decimal) (Hex)
5001 5000 1388 (I400A1) Car Call Button Floor-1 A Write-Only Bit
5002 5001 1389 (I400A2) Car Call Button Floor-2 A Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5063 5062 13C6 (I400A63) Car Call Button Floor-63 A Write-Only Bit
5064 5063 13C7 (I400A64) Car Call Button Floor-64 A Write-Only Bit
5065 5064 13C8 (I300A1) LOP Up Call Button Floor-1 A Write-Only Bit
5066 5065 13C9 (I300A2) LOP Up Call Button Floor-2 A Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5127 5126 1406 (I300A63) LOP Up Call Button Floor-63 A Write-Only Bit
5128 5127 1407 (I300A64) LOP Up Call Button Floor-64 A Write-Only Bit
5129 5128 1408 (I200A1) LOP Down Call Button Floor-1 A Write-Only Bit
5130 5129 1409 (I200A2) LOP Down Call Button Floor-2 A Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5191 5190 1446 (I200A63) LOP Down Call Button Floor-63 A Write-Only Bit
5192 5191 1447 (I200A64) LOP Down Call Button Floor-64 A Write-Only Bit
5193 5192 1448 (I400B1) Car Call Button Floor-1 B Write-Only Bit
5194 5193 1449 (I400B2) Car Call Button Floor-2 B Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5255 5254 1486 (I400B63) Car Call Button Floor-63 B Write-Only Bit
5256 5255 1487 (I400B64) Car Call Button Floor-64 B Write-Only Bit
5257 5256 1488 (I300B1) LOP Up Call Button Floor-1 B Write-Only Bit
5258 5257 1489 (I300B2) LOP Up Call Button Floor-2 B Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5319 5318 14C6 (I300B63) LOP Up Call Button Floor-63 B Write-Only Bit
5320 5319 14C7 (I300B64) LOP Up Call Button Floor-64 B Write-Only Bit
5321 5320 14C8 (I200B1) LOP Down Call Button Floor-1 B Write-Only Bit
5322 5321 14C9 (I200B2) LOP Down Call Button Floor-2 B Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5383 5382 1506 (I200B63) LOP Down Call Button Floor-63 B Write-Only Bit
5384 5383 1507 (I200B64) LOP Down Call Button Floor-64 B Write-Only Bit
5385 5384 1508 (PRIA1) Priority Call Floor-1 A Write-Only Bit
5386 5385 1509 (PRIA2) Priority Call Floor-2 A Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5447 5446 1546 (PRIA63) Priority Call Floor-63 A Write-Only Bit
5448 5447 1547 (PRIA64) Priority Call Floor-64 A Write-Only Bit
5449 5448 1548 (C40A1) Disable COP-A1 Command Write-Only Bit
5450 5449 1549 (C40A2) Disable COP-A2 Command Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5511 5510 1586 (C40A63) Disable COP-A63 Command Write-Only Bit
5512 5511 1587 (C40A64) Disable COP-A64 Command Write-Only Bit
5513 5512 1588 (CLCA1) Cancel LOP Calls-A1 Write-Only Bit
5514 5513 1589 (CLCA2) Cancel LOP Calls-A2 Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5575 5574 15C6 (CLCA63) Cancel LOP Calls-A63 Write-Only Bit
5576 5575 15C7 (CLCA64) Cancel LOP Calls-A64 Write-Only Bit
5577 5576 15C8 (PRIB1) Priority Call Floor-1 B Write-Only Bit
5578 5577 15C9 (PRIB2) Priority Call Floor-2 B Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5639 5638 1606 (PRIB63) Priority Call Floor-63 B Write-Only Bit
5640 5639 1607 (PRIB64) Priority Call Floor-64 B Write-Only Bit
5641 5640 1608 (C40B1) Disable COP-B1 Command Write-Only Bit
5642 5641 1609 (C40B2) Disable COP-B2 Command Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5703 5702 1646 (C40B63) Disable COP-B63 Command Write-Only Bit
5704 5703 1647 (C40B64) Disable COP-B64 Command Write-Only Bit
5705 5704 1648 (CLCB1) Cancel LOP Calls-B1 Write-Only Bit
Arcode Modbus-RTU Slave Software Manual V1.10

5706 5705 1649 (CLCB2) Cancel LOP Calls-B2 Write-Only Bit


⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5767 5766 1686 (CLCB63) Cancel LOP Calls-B63 Write-Only Bit
5768 5767 1687 (CLCB64) Cancel LOP Calls-B64 Write-Only Bit
5769 5768 1688 (JPR1) Virtual Jumper-1 Write-Only Bit
5770 5769 1689 (JPR2) Virtual Jumper-2 Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5831 5830 16C6 (JPR63) Virtual Jumper-63 Write-Only Bit
5832 5831 16C7 (JPR64) Virtual Jumper-64 Write-Only Bit
5833 5832 16C8 (PLCI1) PLC Input-1 Write-Only Bit
5834 5833 16C9 (PLCI2) PLC Input-2 Write-Only Bit
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
5847 5846 16D6 (PLCI15) PLC Input-15 Write-Only Bit
5848 5847 16D7 (PLCI16) PLC Input-16 Write-Only Bit
5849 5848 16D8 (FES1) Fire Evacuation Signal Write-Only Bit
5850 5849 16D9 (FES2) Fire Evacuation Signal-2 Write-Only Bit
5851 5850 16DA (OOS) Out Of Service Key Write-Only Bit
5852 5851 16DB (RES) Reset System Write-Only Bit
Arcode Modbus-RTU Slave Software Manual V1.10

Following data can be read by “Read Holding Registers (0x03)” function code:
Register Data Address Data Address
Data Read/Write Type
Number (Decimal) (Hex)
40001 0 0000 Error Code Read-Only UInt16
40002 1 0001 Current Floor Read-Only UInt16
40003 2 0002 Car Position (cm) Read-Only Int16
40004 3 0003 Car Speed (cm/sec) Read-Only Int16
40005 4 0004 RPM Read-Only Int16
40006 5 0005 DC Bus Voltage Read-Only Int16
40007 6 0006 Motor Current (multiplied by 10) Read-Only Int16
40008 7 0007 Floor Text (String 2 Chars) Read-Only UInt16
40009 8 0008 System Date Time Year Read-Only UInt16
40010 9 0009 System Date Time Month Read-Only UInt16
40011 10 000A System Date Time Day Read-Only UInt16
40012 11 000B System Date Time Hour Read-Only UInt16
40013 12 000C System Date Time Minute Read-Only UInt16
40014 13 000D System Date Time Second Read-Only UInt16
40015 14 000E IPM Temperature (°C) Read-Only UInt16
40016 15 000F CPU Load (%) Read-Only UInt16
41001 1000 03E8 Number Of Floors Read-Only UInt16
41002 1001 03E9 Dipswitch States Read-Only UInt16
41003 1002 03EA Device Serial Number [0] Read-Only UInt16
41004 1003 03EB Device Serial Number [1] Read-Only UInt16
41005 1004 03EC Device Serial Number [2] Read-Only UInt16
41006 1005 03ED Device Serial Number [3] Read-Only UInt16
41007 1006 03EE Firmware Version [0] Read-Only UInt16
41008 1007 03EF Firmware Version [1] Read-Only UInt16
41009 1008 03F0 Firmware Version [2] Read-Only UInt16
41010 1009 03F1 Firmware Version [3] Read-Only UInt16
41011 1010 03F2 Floor-1 Door-A Type Read-Only UInt16
41012 1011 03F3 Floor-2 Door-A Type Read-Only UInt16
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
41073 1072 0430 Floor-63 Door-A Type Read-Only UInt16
41074 1073 0431 Floor-64 Door-A Type Read-Only UInt16
41075 1074 0432 Floor-1 Door-B Type Read-Only UInt16
41076 1075 0433 Floor-2 Door-B Type Read-Only UInt16
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
41137 1136 0470 Floor-63 Door-B Type Read-Only UInt16
41138 1137 0471 Floor-64 Door-B Type Read-Only UInt16
41139 1138 0472 Floor-1 Position Read-Only Int16
41140 1139 0473 Floor-2 Position Read-Only Int16
⁞ ⁞ ⁞ ⁞ ⁞ ⁞
41201 1200 04B0 Floor-63 Position Read-Only Int16
41202 1201 04B1 Floor-64 Position Read-Only Int16
Arcode Modbus-RTU Slave Software Manual V1.10

4. Wiring
Modbus communication can be made over the RS485 communication lines (SP2 or SP3 serial ports). The corresponding names
of ABCD terminals of the Arcode RS485 (SP2) and ARL-700 RS485-3 communication lines, are shown below.

Figure 1: Names of the Arcode RS485 (SP2) and ARL-700 RS485-3 terminals
If SP3 socket of the Arcode device is desired, the required cable is shown below. The pins of this cable are given numbers from
1 to 8 while the cable is in the position which is shown below and the names have been given according to these numbers.

Figure 2: Terminals of the cable which connects to the SP3 socket


AREM Buttons and Descriptions V1.00

AREM
HAND TERMINAL FOR ARCODE

BUTTONS AND DESCRIPTIONS


AREM Buttons and Descriptions V1.00

Publisher ARKEL Elektrik Elektronik SAN. ve TİC. A.Ş.


Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
TEL : +90(216) 540 67 24-25
Fax : +90(216) 540 67 26
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 07.2020

Document version V1.00

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the
right to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
AREM Buttons and Descriptions V1.00

1. AREM Hand Terminal For Arcode


BUTTONS AND DESCRIPTIONS

F1: F1 is the help button of AREM.


It is the "help" button that the user can press to display the related help content which is selected or entered on the screen. F1
will also display the help content of every each parameter individually in the "Device Parameters" menu.
F2: F2 button is used to activate the car command entry mode from AREM.
In this mode, AREM waits the user 3 seconds to enter a command. "up" or "down" buttons are used to place car commands. To
send the lift 1 floor up, press the "up" button once. To send the lift 2 floors up, press the "up" button twice, etc. To send the lift 1
floor down, press the "down" button once. To send the lift 2 floors down, press the "down" button twice, etc. This function can
be used only when the "info" screens are active.
F3: Pressing F3 button activates the inspection mode of the lift system.
While "up" and "down" buttons move the car up and down in inspection speed, if the car is not moving, "right" button will
open and "left" button will close the door(s). If there are car commands in the system the lift will obey the very first command
and will open the doors on the related floor. Then with cancelling other commands, inspection mode will be activated. This
function can be used only when the "basic status screen" is active.
Info: Info button is used to enter "info" screens of AREM.
General information about the lift can be examined from info screens such as car&landing calls, error logs, input&output
status, CANBUS status, etc... Settings and parameter changes are not allowed in info screens.

Tools: Pressing tools button will provide menu access to all of the tools in AREM.
Editing settings, changing parameters, shaft learning, fine tuning, firmware updates etc... can be made modified from submenus
of tools menu.
ESC: ESC is the escape button of AREM.
This button helps returning to the previous selected menu screen.
Direction buttons: Navigation buttons of AREM.
Direction buttons (up/down/right/left) are used to navigate within menu screens and icons.
Enter: Enter button of AREM.
This button is used to enter submenus of tools or info menus. After making a change in parameters or settings in tools menu,
pressing this button will help to save the changes.
Reset: The reset button of AREM.
The main function of reset button is to delete the error logs recorded in error logs submenu of info menu. This button will also
help to narrow down the menu tree of device parameters in tools menu.

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