Professional Documents
Culture Documents
It is memorizing the entire speech for later ▫️It asks for readers to do something about a
presentation. situation (this is called a call to action.)
Speeches that are asked to deliver with little - The main purpose of narrative writing is to tell a
or no preparation. story.
II. COMMUNICATION FOR WORK ▫️Have definite and logical beginnings, intervals, and
PURPOSES endings.
- is defined as the activity or skill of marking - Includes a vast variety of media (emails, texts,
coherent words on paper and composing text. voicemails, notes, etc.) in transmitting information
within an organization.
- Writing is a way to inform, educate, express,
emotions knowledge, etc. DIFFERENT TYPES OF WORKPLACE
COMMUNICATION
FOUR MAIN CATEGORIES OF WRITING
1. Verbal (in person communication)
1. EXPOSITORY WRITING
- It allows that the sender and the receiver of the
-The main purpose of expository is to explain message to see the facial expression and body
language of each other
KEY POINTS IN WRITING AN EXPOSITORY
ESSAY OR ARTICLE 2. Body Language and Facial Expression
▫️Usually explains something in a process. - body language and facial expressions support
your words
3. Phone Conversations It is printed on the letterhead paper that represents
the business or organization, limited to one or two
- Phone is a vital communication tool nowadays. pages.
- in communicating using phone calls, you should STRATEGIES FOR EFFECTIVE LETTERS
answer it clearly and slowly in a way that the
person on the other line will clearly understand. Use clear, concise, specific and respectful
language.
4. Written Communication
Use words that will contribute to your
-this type of communication often leads to purpose.
misunderstanding because people read between The content of your letter must focus on one
the lines, associate emotions and form assumption idea.
while reading. Each part of the letter should communicate
a complete message.
NETIQUETTE Letter must be free from errors.
- is the proper etiquette in using the internet
- online environment is widely used to communicate III. Communication for Academic
with your colleagues, supervisors or clients around Purposes
the world
Academic Writing
GUIDELINES IN COMMUNICATING ONLINE
- is any writing done to fulfil a requirement of
• know your context a college or university
• Remember the human KNOWING HOW ACADEMIC WRITING IS DONE
•Recognize that text is permanent 1. Choose a topic . Look for any topic that
•Avoid Flaming interests you.
• Respect privacy and original ideas. 2. Consider the rhetorical elements . These
are (a) purpose for writing, (b) expected
TEXTING
audience, (c) stance—whether serious,
-is a useful way to exchange short messages but it objective, critical, opinionated, curious,
is not advisable for long or complicated messages. passionate, or indifferent— and tone—
whether funny, ironic, reasonable,
EMAIL thoughtful, angry, or gentle, (d) genre that
-it can be a formal or informal but it is advised to calls for either formal or informal language—
use a professional tone. such as memo, letter, report, abstract,
research, personal essay, narrative, review,
MEMOS and proposal, (e) medium—print, spoken,
or electronic, and (f) design— format,
- Memoranda, or memos, are one of the most typefaces, illustrations, and audio-visual
useful documents in professional settings. materials.
- Memos are " in house " documents sent only
within an organization. 3. Generate ideas and text . Aim to find the
best information from credible sources.
- This is used to pass or request information outline
policies present short reports and purpose ideas. 4. Organize your ideas . The organization
needed depends on rhetorical elements, like
MEMO FORMAT
purpose, audience, stance and tone, genre,
- The main formatted portions of a memo are the and medium.
logo or letterhead (OPTIONAL), the Header Block,
and the Message. 5. Write out a draf . Consider your genre,
medium, and design when deciding on
MEMO HEADER BLOCK register and style of writing.
-The header appears at the top side of your memo,
directly underneath the word MEMORANDUM in 6. Revise, edit, and proofread . Pay special
large, bold, capitalized letters. attention to correctness of language
(grammar, mechanics, style).
MEMO MESSAGE
7. Evaluate your work .
- Memos are very direct, concise and
straightforward.
- Letter as the most common form of written
communication. It contains brief message often
sent to recipients outside the organization.
THE STRUCTURE OF ACADEMIC TEXTS 4. Position Paper (a clear and arguable
Most texts use the IMRD structure—the position, background information, good
acronym for introduction, methods and materials, reasons, convincing evidence, appeals to
results, aim and discussion. The aim and research readers, a trustworthy tone, consideration of
questions, which are usually found after the any other positions)
introduction, together with a conclusion and
references, complement the structure (Berger, 5. Abstract , such as informative, descriptive,
2016; “The Structure of Academic Texts,” 2017). critical abstracts (a summary of basic
information, objective description, brevity)
1. Aim . This is the general purpose of the
text, and it appears after the introduction.
6. Evaluation (a concise description of the
(Example: “To investigate how effective
subject, clearly defined criteria, a
nursing interventions are for smoking
knowledgeable discussion, a balanced and
cessation”)
fair assessment, well-supported reasons)
2. Research questions . The questions,
7. Laboratory Report (an explicit title, abstract,
which are placed after the aim, limit or
purpose, methods, results and discussion,
specify the aim. (Questions for the cited
references, appendices, appropriate format)
aim: “What nursing interventions exist?” and
“How many patients are still smoke-free
after one year? 8. Literary Analysis (an arguable thesis,
careful attention to the language of the text,
3. Introduction . This comes before the aim attention to patterns or themes, a clear
interpretation)
and the research questions.
9. Proposal (a well-defined problem, a
4. Methods and materials . Mention what recommended solution, a convincing
procedure you followed to achieve your aim argument for your solution, possible
and answer your research questions. questions, a call for action, an appropriate
tone)