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1. What mistakes has Alex already made in developing a team-based organization?

The mistakes that Alex has made in developing a team-based organization are the following:
1.This is not a decision that you can made quickly. He should have used the
POLC principle – planning, organizing, leading and controlling, more exactly, the planning
should take place in two different phases: planning the decision and organizing for
implementation.
2.Team work means „we” not „me”. Alex should have discussed this idea with
top management in order to establish the leadership change and the feasibility study of
the project. He failed to develop relations between team members.
3.In order to make an efficient team, Alex had to establish those key features:
establish clear and accepted tasks for the team; involvement encouraging; efficient
communication; he failed to do this.
4.Teams, not individuals make the difference – meaning that Alex should have
addressed these issues before reaching his decision and then prepared for implementation.
Alex should have taken all of these steps before deciding to switch to a team-based
organization

2. If Alex were to call you in as a consultant, what would you tell him to do?
If I was Alex's consultant I definitely encourage him in his first try action on changing the
company into a team-based arrangement because in this way he can gather all his employees
into a fully commitment to the organization follow its own prior objective and value
proposition. In the first place he should be patient into organizing his Team and to be
very clear on the expected results within the change. He must present the full objective he
wants to follow while creating in the meantime a different culture within the company so,
employees can easily rely on and focus for the main goal. It is very necessary to set up some
clear values and involve top management to be a direct initiative of the change and let
everyone from the organization to express their ideas for innovation, adaptability and
improvements. The management must be fully responsible to act as a leader and let any
authorities’ attitude behind in order to create harmony within a Team.

3. Using the organization chart of Evans RV Wholesale Supply and Distribution,


describe how you would put the employees together in teams.
In the warehouse there are three groups: receiving (checking orders for completeness.
returning defective merchandise. stocking the shelves. filling orders). service parts. and order
filling for outgoing shipments. The group is responsible for all activities related to pans and
supplies receiving. storage. and shipping. The retail sales division includes all functions
related to selling of pans and supplies at the two stores and in the mobile sales trailer.
Personnel in the retail division include salespeople and cashiers. The retail salespeople also
work in the warehouse because the warehouse because the warehouse also serves as the
showroom for walk - in customers

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