Materi Sosialisasi

HSI Bisnis Basic

OUTLINE

1
Deskripsi, Positioning

2
Segmentasi, Target dan Positioning

3
Package & Konfigurasi Teknis

4
Accounting Treatment

5
Roadmap Future Development
Deskripsi
HSI Bisnis Basic

HSI Bisnis Basic merupakan layanan

broadband shared internet khusus untuk
pelanggan Small Enterprise (Customer Tier 4
Small Enterprise dan Customer Tier 5 Small
Emerging Enterprise) dengan UL:DL 1:2 dan
Unlimited dengan FPP, ditawarkan dalam
paket bundling (hard bundling atau program
marketing bundling) dibawah brand Indibiz,
dan harga yang lebih kompetitif
dibandingkan HSI Bisnis (1:1).
 Product Positioning antar Varian HSI
Term HSI B2C Indihome HSI Bisnis Basic HSI Bisnis

Bandwidth shared with Fair Usage Bandwidth shared with Fraud Prevention Bandwidth shared with Fraud
Alokasi Bandwidth Policy Policy Prevention Policy

Tier 4 & 5 : Small Enterprise & Small Tier 1, 2 & 3 : SME, Medium Enterprise,
Customer Segment Home Retail Emerging Enterprise, Small Office, Small Office, Government, Large Education,
Education, FnB Hospital

Domain telkom.net telkom.b2b telkom.b2b

Upload : Download By Default 1 : 3 By Default 1 : 2 By Default 1 : 1

IP Dynamic Public IPv6 & IP Dynamic Public IPv6 &

Alokasi IP Dynamic Public IPv6 &
Dynamic Private NAT IPv4 (1 IP Dynamic Private NAT IPv4 (1 IP
IP Address Layanan Dynamic Private NAT IPv4 (1 IP Address)
Address) Address)

- ONT Standar Retail (BW < 100 Mbps) - ONT Standar Retail (BW < 100 Mbps)
- ONT Standar (BW < 100 Mbps)
- ONT Premium (BW > 100 Mbps) - ONT Premium (BW > 100 Mbps)
- ONT Premium (BW > 100 Mbps)
ONT / NTE
Only Mode Routed allowed Only Mode Routed allowed
Only Mode Routed allowed
(Mode Bridging is not allowed) (Mode Bridging is not allowed)
(Mode Bridging is not allowed)

SBR Teknis
Not Allowed Not Allowed Not Allowed
(Customized)
 Product Positioning HSI Bisnis vs Astinet
Term HSI Bisnis Basic HSI Bisnis Astinet
Bandwidth shared with Fraud Bandwidth shared with Fraud Bandwidth Dedicated without
Alokasi Bandwidth Prevention Policy Prevention Policy Volume Cap

Small Enterprise & Small Emerging SME, Medium Large Enterprise, Office,
SME, Medium Enterprise, Office,
Customer Segment Enterprise, Small Office, Small Government, Large Education, Hospital
Government, Education, Hospital
Education, FnB (for core business purposes)

Domain telkom.b2b telkom.b2b -

Upload : Download By Default 1 : 2 By Default 1 : 1 By Default Up to 1 : 1

IP Dynamic Public IPv6 &

Alokasi IP Dynamic Public IPv6 &
Dynamic Private NAT IPv4 (1 IP IP Static Public IPv4
IP Address Layanan Dynamic Private NAT IPv4 (1 IP Address)
Address)

- ONT Dual Band Retail (BW < 100 Mbps)

- ONT Standar Retail (BW < 100 Mbps)
- ONT Premium (BW > 100 Mbps)
ONT / NTE
Only Mode Routed allowed
(Mode Bridging is not allowed)
- ONT Standar Retail (BW < 100 Mbps)
- ONT Premium (BW > 100 Mbps)
Only Mode Routed allowed
(Mode Bridging is not allowed)
- ONT Dual Band Premium (BW > 100 Mbps)
- ONT Enterprise (for multi services in
single ONT, > 4 port)
- L2/L3 Switch (BW > 500 Mbps, direct core
optic to Metro-E)
Mode Routed & Mode Bridging is allowed

Traffic Priority Fair Fair Prioritized

SBR Teknis
Not Allowed Not Allowed Allowed (by review & assessment)
(Customized)
Karakteristik Produk HSI Bisnis Basic

Unlimited experience with Fraud Prevention Policy

Level SLG yang lebih tinggi dibandingkan HSI B2C untuk mengakomodir karakteristik
pelanggan EBIS.

Memiliki karakteristik bandwidth Upload : Download sebesar 1 : 2

Diberikan hanya 1 alamat IPv4 dynamic private dan IPv6 dynamic public melalui DHCP
(tidak ada pilihan untuk meminta IP publik statik).

Tidak dapat dilakukan customize layanan atau SBR (Special Business Request)
Customer STP
Segmentasi
Tier 4 & 5 : Small Enterprise & Small Emerging Enterprise seperti Small
Office, Small Education, FnB, dan sektor small bisnis lainnya yang tidak
membutuhkan layanan premium seperti dedicated internet dan IP Static
Public.

Target Pasar
UMKM, Small office/home office, Clinic, Small/Home Office, Small
Education, FnB, dan sektor bisnis lainnya yang kebutuhannya internet nya
cukup dengan high bandwidth broadband shared internet.

Positioning
HSI Bisnis Basic hadir untuk memberikan layanan fixed broadband shared
internet sesuai dengan kebutuhan, budget, dan flexibilitas pelanggan segmen
EBIS dengan spesifikasi yang lebih tinggi dari HSI B2C namun lebih murah dan
lebih terjangkau dari HSI Bisnis
 Product Configuration
Broadband Infra Shared with Traffic Splitting (Domain-IP Allocation-Service Plan Separation) between HSI B2C (Indihome) & HSI Bisnis Basic)
B2C Cust
Gadget, TV, Household Devices NTE Access/Aggregate Core Gateway
IP Pool Allocation
Domain DNS Server
Separation Radius Separation Global
WiFi Service Plan Separation :
INETFN (HSI B2C Indihome) Server PCRF
Wireline HSIE (HSI B2B Basic)
ONT HSI Indihome CDN Internet
Separate logical
Gadget, Laptop/PC, AP, CCTV, (Retail / Premium) Metro - E interface
Fair Treatment
BW < 100M
Business Device
BW > 100M ODP ODC Network
ME
OLT ME Access PCEF PE-HSI GW-Router Domestic
WiFi Service BRAS /BNG
HSI B2C Indihome Traffic (realm @telkom.net, @apps.Telkom)
Wireline Mode Routed HSI B2B Basic & HSI B2C Indihome Traffic Shared (in 2023)
ONT HSI B2B Basic (will be splitted in 2024 / 2025) HSI B2B Basic Traffic (realm @telkom.b2b)
(Retail / Premium / Enteprise)
BW < 100M BW > 100M multi services single
ONT, many ports
B2B Cust.

Infrastruktur HSI Bisnis Basic didesain shared with domain, IP Address, and Service Plan splitting dengan infrastruktur broadband
B2C Indihome, dengan tujuan untuk mendapatkan cost efficiency secara Telkom Group dalam mendeliver layanan untuk grab
potensi market B2C dan B2B, serta memberikan independensi untuk service creation masing-masing produk broadband B2B
dan B2C tanpa mengganggu satu sama lain.
Product Packages
Paket Kecepatan Kecepatan Skema
No Keterangan
Nama Akses Download (Mbps) Upload (Mbps) Pembayaran

1 HSIEF10M Fiber GPON 10 5 MRC

2 HSIEF20M Fiber GPON 20 10 Tidak untuk dipasarkan secara masif (khusus MRC
untuk migrasi layanan dari HSI EBIS
3 HSIEF30M Fiber GPON 30 15 (B2C/Indihome) to HSI (B2B/Indibiz)) MRC

4 HSIEF40M Fiber GPON 40 20 MRC

5 HSIEF50M Fiber GPON 50 25 MRC, PDD

6 HSIEF75M Fiber GPON 75 37.5 MRC, PDD

7 HSIEF100M Fiber GPON 100 50 Aligned with GTM Strategy CFU-E MRC, PDD

8 HSIEF150M Fiber GPON 150 75 (Commercially Massive) MRC, PDD

9 HSIEF200M Fiber GPON 200 100 MRC, PDD

10 HSIEF300M Fiber GPON 300 150 MRC, PDD

 Accounting Treatment & Tariff
HSI Policy
Bisnis Basic menggunakan GL account baru yang terpisah dari HSI B2C Indihome

Method HSI B2C Indihome HSI B2B Basic

41412656 Pend. Aktivasi Speedy Multispeed. 41112177 Pendapatan PSB HSI B2B
Postpaid 41412657 Pot. Pendapatan Aktivasi Speedy Multispeed 41112178 Pot. Pend. PSB HSI B2B
& PDD 41412658 Pend. Abonemen Speedy Multispeed 41112179 Pendapatan Abonemen HSI B2B
41412659 Pot. Pend. Abonemen Speedy Multi Speedy 41112180 Pot. Pend. Abonemen HSI B2B

41412687 Pend. Speed on Demand

Prepaid To be Created for Add On
41412688 Pot. Pendapatan Speed on Demand

Tariff & RDM

Nota Dinas VP INTEGRATED Nota Dinas POH VP INTEGRATED INFRASTRUCTURE
Tariff

RDM
INFRASTRUCTURE PROGRAM & BUDGET PROGRAM & BUDGET MANAGEMENT, nomor:
MANAGEMENT, nomor: C.Tel.121/YN C.Tel.124/YN 000/COP-D0300000/2023/Rhs perihal
000/COP-D0300000/2023 perihal Kebijakan Kebijakan Rentang Diskon Maksimum (RDM) Tarif
Tarif Layanan High Speed Internet Kebijakan Layanan HSI B2B Basic (UL:DL = 1:2) tanggal 1
Tarif Layanan HSI B2B Basic (UL:DL = 1:2) September 2023.
tanggal 31 Agustus 2023
2/12/2020 By IPM-DSS
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