Riding The Application Roller Coaster

An Applicant’s Guide to Palace Entertainment’s Hiring Process

Sign Offer Letter

Provide
Background Check Info
Complete
Provide Employment
Onboarding Tasks
Verification Documents
Attend
Interview Initial
Workday Log-In Onboarding Survey
Provide
Personal Info WELCOME
ABOARD!

Apply for an
exciting new job!

Thank you for applying to Palace Entertainment! We appreciate your interest in being a part of all
the thrills and excitement that comes with being part of our growing team!

Following your initial job offer, there will be many twists and turns in the hiring process before
your actual first day of work. Please read on to learn more about the required tasks and actions
that will be asked of you along the way…to ensure that your hire stays on track.
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It is important to understand that there will be two separate Workday applications that you will be
interacting with during your hiring journey. Each module is independent of one another and requires a
different username and password for logging in to complete your assigned tasks.

PLEASE REMEMBER YOUR PASSWORD FOR EACH APPLICATION!

Before Your Hire After Your Hire

Applicant Portal Employee Portal

Apply for 1 Complete

or more Jobs Onboarding

After you begin working, use this

portal to:
Sign
✓ View pay stubs
Offer Letter
✓ Access year-end tax docs
✓ Change direct deposit info
✓ Update tax elections
Update ✓ View information about your
Personal employment
Information ✓ Update addresses & contact
information
✓ Update emergency contacts
✓ Change your photo
✓ View the organization chart
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Your ride begins by applying for one or more jobs, which are found on our jobs website.

Apply For An Exciting New Job

There are plenty of opportunities awaiting you at Palace Entertainment! If you have not done so already, go to the
following website and create a new account: https://grpr.wd3.myworkdayjobs.com/en-US/parques_reunidos

PLEASE REMEMBER THIS USERNAME AND PASSWORD! You will need to log into the Applicant Portal multiple
times throughout the hiring process to complete assigned tasks, so remembering this password is a must!

My Applicant Portal Email Address is: __________________________________________

My Applicant Portal Password is: __________________________________________

While on our jobs website, please take some time to explore the many opportunities that exist at each of our park
location(s) near you. There are many great job opportunities to be discovered, including:
• Ride & Park Operations • Housekeeping
• Food & Beverage • Aquatics & Lifeguarding
• Retail & Merchandising • Maintenance
• Landscaping & Park Services • Administrative & Clerical
If you see any open positions that pique your interest, this is your opportunity to apply for them! Please feel free
to apply for more than one opportunity.

Attend Interviews
If your skills and experience align to the requirements of the job(s) that you applied for, you will potentially be
contacted about meeting for an interview. This will give you the opportunity to put your best self forward,
demonstrate your skills and abilities, while also establishing connections with some of our park leaders and the People
& Organization (P&O) staff. 3
The next phase of your journey begins after a conditional offer of employment has been extended to you.

Sign Offer Letter

If an offer is extended to you, you will receive an email from Workday stating that a task needs to be completed.
There will be no additional information contained within this email, nor will there be any sort of link. This general
email notification will be your cue that you need to sign into your Workday Applicant Portal using your email
address and password.

Log onto your Workday Applicant Portal https://grpr.wd3.myworkdayjobs.com/en-US/parques_reunidos

and go to the My Tasks section. Your electronic offer letter should be waiting for you. Read the offer letter
carefully. If you have any questions about the offer, please reach out to your park’s P&O team prior to signing. If all
looks good, adobe-sign your offer letter.

Step 1
After going to web address Step 3
above, click Sign In (found Once logged in, click
in upper right-hand corner Candidate Home
of screen)

Step 4
Click Review to
read and sign
Step 2 your offer!
Log in using your email
address and password

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Congratulations on making it this far along!!!

After accepting and signing our offer, you will be required to participate in a series of activities to provide
us with all information needed to finalize your employment. Please be aware that all offers are contingent
on successfully passing a background check and/or authorization to work in the United States.

Provide Background Check Information

Following your acceptance of an offer, a background check may be required. If so, you will receive an email
request from our third-party partner HireRight, who will be conducting the background check.

HireRight will request some personal details from you in order to launch the background check. This request will
come as a separate email directly from HireRight.

Please be sure to provide all requested information to ensure that HireRight has what they need to complete the
background check quickly and effectively.

Please Note: Background checks are only required for those 18 years of age or older.

Following a successful background check, you must complete all activities found on the next several
pages (in the same order as they are listed) in order to fulfill your hiring requirements. Please try to
complete all these activities in a timely manner, so that your planned first day of work stays on-track.

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To complete your employee profile, we will need to obtain a few extra pieces of information from you.

Provide Personal Information

Once your background check has been successfully passed, you will receive an email from Workday stating that a
task needs to be completed. There will be no additional information contained within this email, nor will there
be any sort of link. This general email notification will be your cue that you need to log into the Workday
Applicant Portal one final time, using your username and password.

Once your background check is successfully completed, Workday will prompt you to update personal
information. Log onto your Applicant Portal at https://grpr.wd3.myworkdayjobs.com/en-US/parques_reunidos
and go to My Tasks section. Click the link of the task and provide the following information:
✓ Your date of birth
✓ Your gender
✓ Your race
Step 1
After going to web address Step 3
above, click Sign In (found Once logged in, click
in upper right-hand corner Candidate Home
of screen)

Step 4
Click Start to add
your personal
information
Step 2
Log in using your email
address and password

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 Welcome to the Employee Portal!
After providing us with your personal information, you will receive your official Workday employee log-in
credentials within a few days. These credentials will be sent to your personal email address.

At this point, you should no longer need to go into the Applicant Portal unless you wish to apply for
another job with us at a later date.

Initial Workday Log-in

You will receive two emails from Parques Reunidos Group grpr@myworkday.com

One email will include your Workday username and the other will include a temporary password and link to
Workday.

Log in to Workday Employee Portal using the provided credentials and link. Once logged in, you will be prompted
to create a new password. PLEASE REMEMBER THIS USERNAME AND PASSWORD!

My Workday User Name: __________________________________________

My Workday Password: __________________________________________

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To log into the Workday Employee Portal for the first time, please follow these steps:

You can also access Employee Portal by first copy/pasting this address into your browser:
https://wd3.myworkday.com/wday/authgwy/grpr/login.htmld?returnTo=%2fgrpr%2fd%2fhome.htmld

Step 1
After going to web address
above, click User Name and
Password Login

Step 2
Sign in using your Workday user
name (your email address) and
current password.

Step 3
After successfully logging in, you will be on your own personal Workday home
page. From here, you will be able to complete the next step in the process,
which is your onboarding tasks.

Access your
onboarding
Access your tasks
onboarding
tasks

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Once you have an active Workday Employee Portal, it is very important that you complete ALL assigned
onboarding tasks as soon as you possibly can. Please be aware that some of the onboarding tasks will not
show up until some of the other ones are completed; so, please continue to check your Workday Inbox
frequently to make sure you have completed everything.

Important! Please Read!

#1 Until ALL onboarding tasks are fully completed, we will not be able to schedule you for
orientation, training, or your first work shift.

#2 While completing onboarding tasks, please use a Computer (PC). Please do not use mobile app.

To complete the onboarding tasks, log into Workday using this address: Workday grpr (myworkday.com)

You can also access Workday Employee Portal by copy/pasting this address into your browser:
https://wd3.myworkday.com/wday/authgwy/grpr/login.htmld?returnTo=%2fgrpr%2fd%2fhome.htmld

Click Awaiting Your

Action section to
find your onboarding
tasks.

Click your Notifications

icon (looks like an
envelope) to find your
OR
onboarding tasks.

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There are several onboarding tasks that will need completed before your first day of employment.
Assigned tasks may vary between park locations, based on which state the park is located in.

Complete Onboarding Tasks:

After logging into Workday for the first time, you can immediately begin completing your onboarding tasks.
There are several tasks that you will be prompted to complete, including:
✓ Reading and acknowledgement of our company’s policies
✓ Reading and acknowledgement of your specific park’s handbook
✓ Paycard acknowledgement
✓ Federal Tax elections (W-4)
✓ State and Local tax elections
✓ Payment elections for direct deposit (you will need to provide bank name, routing # and account #)
✓ Social Security Number
✓ Information required for I-9 employment verification

The next several pages will provide you with some additional guidance on how to complete certain
onboarding tasks that are assigned to you. These are the tasks that will require more than just an e-
signature or checking a box to complete. Please review these pages carefully to ensure that you
understand how to successfully complete each of these assigned tasks.

✓ Paycard Enrollment and Consent

✓ Complete Federal Withholding Elections
✓ Complete State and Local Withholding Elections
✓ Payment Election Enrollment Event (e.g. Direct Deposit)
✓ Edit Government IDs
✓ Complete Form I-9
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Paycard Enrollment and Consent: By checking the I Agree box for each section, you are agreeing that
you have read and are aware of our paycard procedures. Your agreement to each section does not
mean that you are required to be paid via a paycard. You will still be able to elect direct deposit as
your preferred payment method, during a later step of the onboarding process.

Click to acknowledge

Click to acknowledge

Click to acknowledge

Click to acknowledge

Click to acknowledge

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 Complete Federal Withholding Elections: This task is used to help our payroll team calculate the correct
amount of Federal taxes that you wish to have withheld from each paycheck. It is very important that
you review these options carefully, particularly if you have a working spouse and/or claim dependents.

Please consult a tax professional and/or IRS online resources if you need help determining which options
work best for your personal Federal tax situation. There are many online W-4 calculators and other
resources available to help you determine which tax elections are best for you.

Also, please keep in mind that any of these options can be adjusted later, by changing the same options
within your Workday profile. However, these changes will only be applied to future tax calculations.

Marital Status is a required field. At

a minimum, you will need to select
an option for this field. Workday
will not let you submit without a
selection.

I Agree is a required field. At a

minimum, you will need to agree to
the terms and conditions of your
inputs. Workday will not let you
submit without a selection.

After completing at least the two

above fields, click Submit to finalize
this task.
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Complete State and Local Withholding Elections: This task is used to help our payroll team calculate
the proper state and local taxes to be withheld from each paycheck.

Step 3
Update these four selections.
Use the table below to find
the values for your Work
Step 1
County/Municipality
Check to make sure
that the value is your
state of employment.
If it is not, please
change it, as needed.

Step 4
Step 2 Click I Agree
Click OK
Step 5
Click Submit

For Pennsylvania employees working at [Your Park Name]: Please be sure to choose the following local
tax elections when updating this section of your onboarding. While we cannot advise what codes to use
for your residency (because these codes will differ from employee to employee, based on where they
live), please make sure to use the codes specified below for your work county/municipality.

Workday Field: Please choose:

Resident County Your choice: The county where you physically live
Resident Municipality Your choice: The municipality/town where you physically live
Work County Enter County Name
Work Municipality Enter Municipality Name
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Payment Election Enrollment Event: This task is used to help set up your direct deposit or other
method of payment for receiving your paycheck.

Please Note: It is YOUR responsibility to ensure that all information related to your bank account is
entered correctly. Park P&O does not have the ability to verify bank account and routing number
accuracy; therefore, any mistakes made may delay payment to your account. So please be sure to take
an extra moment to ensure that the information that you entered is both accurate and complete!
Step 2
If using a checking
account for your direct
deposit, you can use
one of your personal
checks to obtain all
the information you
need.

Step 3
Enter the routing
number. This number
should be 9 digits long,
and, if it begins with a
zero, please be sure to
include the zero.

Step 1
Step 4
Do you prefer to be
Enter your bank’s name
paid via direct deposit,
check or paycard?
Step 5
Is the account checking
or savings?

Step 6
Enter the bank account Step 7
number. If your account Double-check all your banking
begins with one or more details, and, if correct, click OK.
zeroes, please be sure to
include the zeroes here. 14
Payment Election Enrollment Event (continued):

After clicking OK, a second Manage Payment Elections screen will open. Please verify your details and
correct anything that is not right (hint: click the Edit button for the section that is not correct)

Step 1 Step 2 Step 3

Is this the correct Is this correct Is this the right bank
bank name? account type? account number?

Step 4
Is this the correct
method of payment?

Step 5
Do you want the entire balance of your paycheck to go to
this account? If you wish to distribute your pay to more
than one bank account, it is recommended that you wait
until after your onboarding is complete. Once complete,
Step 6 you can then add additional accounts using the Workday
Click Submit when done. Payment Elections option.
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 Edit Government IDs: This task is used to obtain your social security number for recordkeeping and
employment authorization purposes. Please provide your correct social security number so the rest of
your hire process goes smoothly.

Step 1
Under the National IDs
section, click the plus (+)
to add a new record.

Step 2 Step 3 Step 4

For Country, choose For National ID Type, For Add/Edit ID, enter
United States of America choose Social Security your 9-digit Social
Number (SSN) Security Number
Leave these two fields blank

Step 5
Double-check your input
for accuracy. If correct,
click Submit

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Complete Form I-9: As one of the final steps of your onboarding experience, you will be asked to
complete the first section of form I-9, which is used by Palace Entertainment to ensure that you are
authorized to work in the United States.
Important! Please Read!
✓ Please be sure to complete all red-highlighted fields below to successfully submit your I-9.
✓ The non-required fields (such as Middle Initial or Other Last Names Used) may be filled in at your
discretion.
✓ Even though it does not show as a required field, please be sure to add U.S. Social Security Number
✓ Please be sure that all information is accurate and truthful, as this is part of Federal compliance.
✓ If option 4 (Alien authorized to work) is selected, additional fields will need completed.
✓ If a preparer or translator was used to complete this form, there is a place to include their personal
information, as well.

Choose the best option that

fits your citizenship status

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As part of the I-9 verification process, you will be required to provide certain documents to your park’s P&O
team on or before your first day.

Provide Employment Verification Documents

Federal law requires employers to verify that new employees are authorized to work in the US. As part of this
legal compliance, you will be asked to provide one or more documents to validate your identity and establish
employment authorization. These documents must be presented on your first day of training, orientation, or
work. Some of the documents that can be used for this verification include:
• U.S. Passport • Social Security Account Number Card
• Driver’s License • Other Acceptable forms of photo identification
• Birth Certificate • Applicants under 18 may also be asked to show their Work Permit
If you have any questions about what documents to bring, please contact your park’s P&O Team.

You have reached the final step of the process! Please tell us all about your experience by taking a short
survey, which is the final step of onboarding.

Onboarding Survey
You will be asked to take a brief, six question survey about your hiring experience. Please give us your feedback to
help us make the Workday hiring process as user-friendly as possible. Your opinions are important to us!

Congratulations on making it all the way through the winding course of the Application Roller Coaster!
You are officially a Palace Entertainment employee and are all clear for work!

Welcome Aboard!
We wish you much success on your new journey!
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