Cynthia Buck 910 N Maine, Lake Arthur, NM, USA, 88253

575-703-1111 | cbuck@gmail.com

To obtain a challenging position that will allow me to utilize and increase my skills within the Health
Information Department.

Professional Experience
Artesia General Hospital July 2004 - Present
HIM Director

Expertise in managing a team of 15+ HIM professionals to reach optimal operational performance.
Responsible for interviewing, hiring, training, performance evaluations, competencies, and disciplinary
actions.
Successfully implemented a new Electronic Health Record (EHR) system for AGH, leading to a 25%
improvement in data accuracy.
Privacy officer of patient-protected health information.
Compliance officer for organizations' governmental regulatory compliance.
Responsible for productivity and quality for each section of the HIM department.
Effective in ensuring physician hospital delinquency rate is maintained or decreased every month.
Responsible for patient concerns or complaints requiring attention to resolution.
Effectively maintains department's capital and operational budgets.
Work closely with the Revenue Cycle Director, monitoring coding unbilled reports, A/R days, and claim
denials.
Development and implementation of policies and procedures for HIM department, HIPAA and compliance
program.
Continuing education to providers of documentation guideline updates and changes.
HIPAA training to all members of organization workforce.
Excellent communicator with other departments, administration, physicians, and nurses, promoting team
building.

Key Skills
Organized and Detailed
EHR Management
HIPAA Compliance
Healthcare Statistics
ICD-10 Proficiency
Analytics

Education
Associate of Science in Health Information Management August 2022 - Present
San Juan College, Farmington, NM