Professional Documents
Culture Documents
❖ M. Saeed Sajjad
Case Study Report – Admin Specialist
Warehouse Management Plan
Table of Contents
1.0 Introduction ................................................................................................................................ 1
2.0 Warehouse Management Plan .................................................................................................... 1
2.1 Warehouse Organization Chart ......................................................................................................... 2
2.2 Warehouse Arrangement / Space Management And house keeping ................................................ 3
2.2.1 Warehouse Arrangement / Space Management ........................................................................................... 3
2.2.2 Housekeeping in Warehouse ......................................................................................................................... 4
2.3 Inventory Listing / Tracking Mechanism ........................................................................................... 5
2.4 Receiving and Managing New Stock.................................................................................................. 5
2.5 Establishing EHS Protocols ................................................................................................................ 5
2.5.1. Vehicle Safety Protocols................................................................................................................................ 5
2.5.2. Slips, Trips, and Falls ..................................................................................................................................... 6
2.5.3. Fire Safety ..................................................................................................................................................... 7
2.6 Communication Plan ......................................................................................................................... 7
2.6.1. Creating a Clear Communication Structure .................................................................................................. 8
2.6.2. Providing Wearables for Staff ....................................................................................................................... 8
2.6.3. Installing Radio System ................................................................................................................................. 9
2.6.4. Installing PA (Public Address) System ........................................................................................................... 9
List of Figures
Figure 2:1: Warehouse Management Plan......................................................................................................... 1
Figure 2:2: Warehouse Organization Plan.......................................................................................................... 2
Figure 2:2: Warehouse Arrangement Plan ......................................................................................................... 3
Figure 3:1: Risk Management Process ............................................................................................................. 10
Figure 3:1: Risk Involved in Warehouse Operations ......................................................................................... 11
List of Tables
Table 3-1: Measurement of Associated Risks with Warehouse Operations ...................................................... 12
Table 3-1: Solutions of Associated Risks with Warehouse Operations .............................................................. 15
1.0 INTRODUCTION
This document provides a complete execution plan for successfully managing all the daily tasks of
warehouse management by devising a Warehouse Management Plan, Communication Plan,
Associated Risks and its Mitigation Plan. These plans will consider all the aspects involved in warehouse
management however will keep a special focus on the issues at hand i.e., poor housekeeping, water
leakages and to control EHS (Environment health and Safety) violations.
Organization Chart
Inventory Listing
Warehouse Overall
Performance
EHS Protocols
Communication Plan
Warehouse Management
Departments
Maintenance
Storage Dept. Business Dept. EHS Dept. Quality Dept. Security Dept.
Dept.
Fire Fighting
IT Dept.
Dept.
House Keeping
Data Dept.
Dept.
Inventory Dept.
Figure 2:2: Warehouse Organization Plan
The business development and research team will be responsible to analyse the customer demand and
provide with the list of items which have the highest demand. This data shall be utilized in arranging
the items. The higher the demand the higher the accessibility to the staff in the lowest possible time.
Thus, putting the higher demand items near the Dispatch (Shipping Pickup) area will be recommended.
The house cleaning activities in a warehouse could be broadly divided into the following categories:
The tagging system shall include the warehouse area number, Row number, Shelve Number, And Bin
Number. All the items coming in or out of the warehouse shall be tagged and the inventory list shall
be updated on daily basis.
✓ Ensure staff know how to carry out good WAREHOUSE SAFETY SIGNS
housekeeping.
✓ Ensure cleaning staff display appropriate
warning signs. Try to schedule cleaning
outside of normal work hours so it puts
fewer people at risk. Also make sure that
cleaners use the correct method and
detergent for your type of warehouse floor.
✓ Use anti-slip paint. It prevents dust from
building up, reduces the slip quality of the floor surface, minimises wear and tear, and improves
cleaning.
✓ Use anti-slip tape and shoes. Tape is useful for stairs and other areas where you can’t use anti-
slip paint, while non slip soles help people remain safe even if they do encounter a slip hazard.
✓ Make sure floors are level – uneven flooring can cause people to lose their footing. This is
especially dangerous if they’re carrying a load.
✓ Use heavy-duty cord covers if you must run cables across the floor. As well as preventing trips,
covers also protect cables in case a vehicle runs over them.
✓ Train staff to work at height safely. Ladder safety is particularly important because misuse or
use of an unstable ladder can lead to serious injury or even death. Make sure workers maintain
three points of contact at all times (e.g., two feet and one hand).
To enforce the above-mentioned safety protocols, it is the responsibility of the safety team to prepare
the checklists and make available to the staff. It shall be made mandatory for the staff to fill all the
required checklists before commencing the process. In addition, the safety officers shall make surprise
visits to various departments and issue the NCR (Non-Compliance Report) to the persons not following
the safety protocols. The same NCR shall be updated in the personal file of each employee. The
employee making consistent violation of the safety protocols shall be notified for severe action and if
improvement observed shall immediately be fired for the overall well-being of the warehouse.
Installing
Clear Wearables
Radio PA System
Structure for Staff
System
Following are the main components of a communication plan recommended for warehouse:
In addition to ensuring staff know who to contact, managers should prioritize setting up regular in-
person meetings and check-ins with staff. Speaking to staff members face to face is one of the best
ways to communicate information. When new policies or procedures are being implemented, the
managers shall conduct a meeting with staff individually or hold special in-person meetings for
management to communicate the changes.
In addition to communication the safety features on two-way radios perhaps are of the utmost
appeal in these high-risk work environments, as they often include the following three programs.
• Man Down: A built-in sensor detects when the radio is in a horizontal position, suggesting the
worker has collapsed, and sending a signal across the channel.
• Lone Worker: When a worker has not interacted with the radio for a while, it will send a
reminder signal to ensure their safety. If no response, it will alert the radio operator.
• Emergency Button: If a worker is in immediate danger, they can press one button to sound an
alarm across the channel indicating trouble.
The PA system speakers can be set up all around the warehouse so it's possible for everyone to hear
key messages. Ensuring PA announcements are reserved for key messages and only accessible by
responsible personnel can prevent false alarms from going out or the PA system being overused,
causing people to tune out the messages.
Identify
Risks
Monitor Measure
Results Risks
Risk
Management
Process
Implement Examine
Solutions Solutions
In the light of the above risk assessment has been carried out while considering the operations involved in the
warehouse. The main operations having the highest risk factors are considered. Following are areas considered for
risk management:
A complete assessment along with the mitigation plan has been provided in the following section.
Risks Identification
Storage Risks Oprational Risks Communication Risks Maintenance Risks Procurement Risks Security Risks Miscellaneous Risks
Unavailability of
Storage Space Accidents Due to
Poor Housekeeping
Improper Storage
After the identification of the risks all the risks shall be measured. Meaning, that all the risks shall be evaluated based on the occurrence and the impact of the
risk.
Failure Mode /
Part/Process Failure Effect Causes Severity Occurrence Detection
Risk
Poor Housekeeping
Staff Injury / Damaged
Slip/Trip Falling Poor Use of Lifting Machinery HIGH HIGH HIGH
Material
Unsafe use of Ladders
Machinery Failure
Accidents while Using Staff Injury / Damaged
Faulty machinery HIGH HIGH HIGH
Storage of Machinery Material
Materials Human Error
Failure Mode /
Part/Process Failure Effect Causes Severity Occurrence Detection
Risk
Human Error
Short Circuits
Warehouse Operation
Data Loss Unavailability of Backups HIGH LOW LOW
Failure,
Cyber Attacks
Overheating of IT servers due
Warehouse Operation to poor Cooling System
IT System Failure HIGH MEDIUM LOW
Failure, Poor Cyber Security
Unavailability of Backups
Central Radio System
Communication Warehouse Operation Malfunction
Radio System Failure HIGH LOW LOW
Risks Failure,
Human Error
Staff Injury / Damaged Untreated Structural
Material Damages
Building / Storage
Disturbance in HIGH LOW LOW
Shelves Damages Improper Maintenance
Warehouse
Operations Techniques
Failure Mode /
Part/Process Failure Effect Causes Severity Occurrence Detection
Risk
Improper Scrutiny of the
Fraudulent / Scam Financial Burden HIGH LOW LOW
Supplier
Unavailability / Inefficient
Surveillance System
Security Risks Internal / External Thefts Financial Burden HIGH MEDIUM HIGH
Insufficient Number of
Security Personnel’s
Miscellaneous Flooding, Earthquakes, Warehouse Operation
Natural Calamity HIGH LOW LOW
Risks Other Natural Calamity Failure,
Machinery Failure
Enhance the QAQC checks and train the staff
Accidents while Using
Storage of Machinery Faulty machinery
Materials Proper training of staff and making sure that adequate rest
Human Error
periods is provided to the staff
Enhance the Material Handling Protocols, Increase housekeeping
Accidents due to Mishandling of Material
staff (If deficient)
Hazardous Materials
Poor Housekeeping Provide proper training, Implement strict compliance policy
Improve the space management systems by using inventory
Unavailability of
Poor Space Management software to reduce the processing and storage time. Increase the
Storage Space
resources (man + equipment) if not sufficient
Implementing QAQC checking mechanisms and replacing the
Poor Electricity Circuits
faulty circuits at the earliest
Operational
Electricity Failure Short Circuits Installing the safety features such as fuses etc.
Risk
Generator System
Daily checking the generator system
Malfunction
Prepared by: M. Saeed Sajjad 15 | P a g e
Case Study Report – Admin Specialist
Warehouse Management Plan
➢ The proposed risk management plan shall be circulated to all the concerned departments.
➢ Implementation of all the proposed CHANGES in the existing processes.
➢ All the accidents / EHS violations shall be noted down and a detailed report shall be generated
highlighting the underlining cause and the necessary steps taken to rectify the issue.
➢ All the EHS checklists shall be printed and handed over to the supervisors it shall be ensured
that all staff shall adhere to the protocols and methods defined in the checklists.
➢ Realtime effectiveness checking of risk response mechanisms. If the results are not up to the
par, then it’s time to re-evaluate the system and revise the necessary mechanisms.
➢ Remember that success always originates via learning from the failures therefore a lesson
learnt register shall be maintained by all the team leaders and shall discuss in the meetings.
Any suggestion from the team shall be encouraged.