Total No. of Questions : 5] SEAT No.

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P5514 [Total No. of Pages : 2

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First Year M.B.A. (Semester - I)

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102 : ORGANIZATIONAL BEHAVIOUR

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(2019 Pattern)

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Time : 2½ Hours] 7/1 13 [Max. Marks : 50
Instructions to the candidates:
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1) Draw neat labeled diagrams wherever necessary.

2) Black figures to the right indicate full marks.
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3) All Questions are compulsory.

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Q1) Solve any five : [10]

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a) What are the three levels of analysis in OB model? [2]
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b) According to Vroom’s Expectancy Theory, identify three components
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of individual effort level. [2]
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c) What is “Organizational commitment”. [2]

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d) State two advantages and limitations of cohesive groups. [2]

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e) What are felt emotions and displayed emotions? [2]

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f) What are the steps involved in creating an organizational culture. [2]

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g) Enumerate two ways to manage stress? [2]
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h) The higher order needs in _________ theory specified by _________ ic-

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is considered as Motivators as per _________. [2]
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i) Achievement Motivation, David McClelland, Abraham Maslow,

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ii) Hierarchy of Needs, Abraham Maslow, Frederick Herzberg

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iii) Equity, Adam Smith, Victor Vroom

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iv) Expectancy Theory, Porter Lawler, Adam Smith

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Q2) Solve any two : [10]

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a) Discuss the evolution of management thought in brief. [5]

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b) Explain Frederick Hertzberg’s motivation hygiene theory. [5]

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c) What do you understand by transformational and transactional

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leadership? [5]
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a) In an organization what are the different areas or functions which are

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b) How would you demonstrate good teamwork skills? [10]

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Q4) Solve any one : [10]

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a) Articulate Different Strategies used for resolving Interpersonal Conflicts.

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b) Examine atleast 5 Organisational Strategies which can be used for Stress
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Management? [10]
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Q5) Solve any one : [10]

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a) Considering the contemporary dynamic work environment, it is clear

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workplace. What is your view and why? [10]
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b) Explain with an example when and how ‘coercion’ strategy can be
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used toeffectively overcome resistance to change. [10]
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