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Cabin Crew handbook

All rights reserved for Enter Air by Adrian

Bag-Drop :

Hello! Welcome to Enter Air bag-drop.


—--
Please click on the flashing white rectangle.
—--
Thanks for choosing Enter Air. Enjoy Your Flight!

Lounge agent :
Hello! Welcome to the lounge my name is [Name]. How
may I help You today ?
—---
:give [username] [ITEM]
Here you are !

Gate agent :

Welcome to Gate [Gate] ! My name is [Name], How may I


help you today ?

On board :
Welcome on Board!

After Boarding Completed:

(purser announcement) -Boarding Completed-

if PAX on the emergency exit row: (any CC)

:pm [username] May I have your attention please?


You are seated at an emergency exit and you will be
required to operate these exits in the event of an
emergency. You may need to act without our direction, so
please listen carefully while I explain to you the operation of
the exits. If you hear the crew shout "evacuate, evacuate,
evacuate", first look outside the window. If there is danger
outside - like fire, smoke, obstructions or high water, do not
open the exit. Go to another exit. If there is no danger
outside, grasp the bottom handle with your closest hand.
With the other hand, remove the cover and pull down on the
top handle. The exit will fall inwards. Keep holding it as it is
heavy. You must lift it and throw it outside the aircraft. There
is a red handle in the top corner of the door frame which
you must pull to ensure the evacuation device inflates. Are
you willing and able to help if required? Do you have any
questions?
—---
Please now study the instructions on this safety card.
Thank you for your attention.
Before Departure:

Purser announce:

Dear Passenger, Welcome on Board Enter Air, My Name is


[Name] and With My Crew We Will Take Carry Of Your
Safety On This Flight to [DES]

Galley check before service :


-open compartment-
-take the trolley-
-place the snacks on the trolley-

during service:

-(Purser command) /give all menu

/pm [username ]Hello, would you like anything from our


menu?

/give [username] [ITEM]

Galley check after service :


-open compartment-
-check-
-close compartment-
After Landing:
Purcer announce:
Ladies and Gentlmans, welcome to [Destination], local time
is [TIME], [weather description (sunny, rainy, windy, etc)]
and the temperature outside is [temp°C]. Please remain
seated until the complete stop of the aircraft. Thanks for
choosing Enter Air, we wish a very pleasant stay here!

Disembark :

Thank You for Flight!

Primary Hardware Names:

Safety Equipment DEMO - Safety


Flashlight - Flashlight

Basic Role Playing:

Door Cloasing
-Press Gust Lock-
-Turns the Lever-
Door Arming
-Pins a Red Flag in the Door Window-
-Pins the Slide Bar to the Floor-
Door Disarming
-Hangs the Slide Bar on the Door-
-Unfastens the Red Flag-
Door Opening
-Turns the Lever-
-Pushes the Door out-

1 MAY 2023 ENTER AIR by Adrian


Approved by

Dejvid

and

Adrian

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