Professional Documents
Culture Documents
Cycles of Psychotherapy
Gordon Hewitt
Contact Phase
The need for therapist and client to form a
working alliance has been recognized by authors
from many theoretical perspectives. For exam-
ple, therapists who use the object relations
framework talk of forming a "holding environ-
ment" (e.g., Hamilton, 1989, p. 1554), and
Steenbarger (1992, p. 427) refers to "engage-
ment." Berne (1962) described the first part of
this contact phase when he wrote that the patient
is " 'really' in treatment ... when his Child
INTEGRATION 14----++---+----'H----. CONTRACT
accepts the Adult of the therapist as a substitute
for his own Parenf' (p. 10). Boyd (1978, p. 180)
referred to this as reparenting and indicated that
the client's major task (which he called decon-
tamination) was to separate himself or herself
from his or her neurosis rather than identifying
with it. WooIIams and Brown (1978, pp. 261-
262) put the emphasis at this phase of treatment
on increasingthe client's motivation and aware-
ness of what he or she wants to change. Clark
Figure 1
(1991, p. 93) stressed the place of empathy in
Cycles of Psychotherapy
this process to the extent of defining "empathic
transactions" as those in which the therapist
expresses understanding of the client's experi-
This article concentrates on the first and final
ence and the client confirms that he or she has
phases oftherapy because, in my view, previous
been understood. After selecting the term I use
TA literature has tended to emphasize the mid-
for this phase, I discovered that Erskine (1993a)
dle phases. The following sections describe in
had chosen the same term for what seems to be
more detail the four phases of treatment, and
a similar stage of the psychotherapy treatment
Table 1 provides a summary of them.
process.
Table 1
Phases of Treatment
Contact Building empathy, Contract made Client becomes Client feels rejected
trust, and safety "resistant"
Conclusion Summarizing, ver- Mutually agreed Client feels rushed Client feels
balizing, apprecia- terminattion or abandoned
tions, good-byes reengagement
We can also view this phase of treatment as angry. This means that destructive aspects of
working through the stages of discounting transference (Clarkson, 1991, p.105) must be
(Schiff et al., 1975, pp. 14-16), in which the identified and worked through. Doing so may
client moves from lack of awareness ofa stimu- include integrating the mother figure from the
lus or its significance as a problem to an aware- good and bad "objects" (P,+and P,") in individ-
ness that there is a problem, the problem can be uals who did not successfully achieve this inte-
solved, and he or she can solve it. gration in childhood (see, for example, Black-
In summary, in the contact phase clients come stone, 1993). People who have not achieved this
to: integration see the therapist as alternately all
1. trust that they can change good ("Gee, You're Wonderful Mr. Murga-
2. trust the therapist to help and not abandon troyd") or all bad ("Now See What You Made
or abuse them (McCormick & Pulley- Me Do") (Berne, 1964); they need enough
blank, 1985, p. 52), a task greatly facili- experience ofthe authentic, competent, and yet
tated if therapist and client form a clear fallible therapist to realize that both of these
administrative contract games are based on false assumptions. Moiso
3. see their problem as separate from them- (1985, pp.198-200) gave examples of some of
selves (i.e., realize that they can change the ways in which these extremes of positive and
and still retain their fundamental sense of negative transference can be treated. Useful or
identity) facilitative transference (e.g., the therapist re-
4. develop the motivation to change minds the client of a protective older brother)
5. make sufficient Adult available to allow may be retained and can be useful in the thera-
themselves to form a working alliance peutic process, although sometimes it may need
with the therapist. (Here working alliance to be resolved before a successful conclusion
refers to a relationship in which both client phase can be completed.
and therapist agree to work together to For some clients, the bulk of therapy may
achieve the realistic goals ofthe client.) occur in this contact phase during which the
Much of the therapist's work in this phase therapist accepts and works with the transfer-
involves stroking the congruent, effective parts ence. This is especially true of clients with
ofthe client and reflecting enough ofthe content disorders that make authentic contact with the
and fueling of the client's experience so that the therapist difficult, including those with schizo-
client feels understood. Techniques that are phrenia or personality disorders and those who
especially effective in this phase include using have little available Adult and positive Parental
verbal and nonverbal attending signals, summa- introjects. With such individuals--who tend to
rizing, paraphrasing, asking open-ended ques- form strong transference relationships with the
tions, appropriate self-disclosure, accessing the therapist and who tend to regress and cathect
client's previous experience, and giving appro- Child---the therapist must decide whether he or
priate positive feedback. Erskine (1993a) sug- she has:
gests similar interventions in the contact phase. 1. adequate training in working with transfer-
In addition, the therapist must set clear and ence issues
appropriate boundaries to the therapeutic rela- 2. an appropriate backup process for when
tionship so that both therapist and client can feel he or she is on holiday or otherwise un-
safe. available
Another wayoflooking at this phase is that as 3. the possibility of providing a restraining
therapists we need to deal with the non-useful environment (e.g., through a local psychi-
aspects oftransference (both positive and nega- atric ward) if it should be required
tive) so that the therapeutic relationship is safe Without these safeguards there is a danger that
for both therapist and client. Such non-useful either:
aspects may include the beliefthat the therapist 1. the therapist will provide too little Con-
can solve all the client's problems or that the trolling or Nurturing Parent and the client
therapist will abandon the client ifhe or she gets will feel unsupported or too strongly
confronted and leave therapy. Sometimes contract with the client that he or she will not
to avoid this the therapist must play along "go crazy," "kill myself," or "kill others" (Hol-
withtheclient'sgametemporarily (Dusay, loway, 1973, p. 16). Sometimeswhen making
1966, p. 136). such a contract, the client also redecides; in
2. thetherapist will take over the client's life othercasesthecontract is time-limited (until the
as a Rescuer, using the excuse that they nexttreatment session, for six months, etc.) and
needto form a strong positive transference the actual redecision work may come much later
for the work to continue, thereby putting in therapy.
the client at risk of increasing his or her Any client is at risk ofleaving therapywith a
game and racket behavior. feeling of rejection if treatment is terminated
Sometimesthe line between these two alterna- before the successful completionof this phase.
tivesis quitefineand can only be maintained by This part of the process may fail if the client is
the use of good supervision. In addition,thera- not readyforthe change process or the therapist
pists accepting clients for work at this depth fails to engage the client. If the client is not
must realize that the client will be introjecting ready, it is important for the therapistto help the
themas a powerful Parentfigure. Good supervi- client to minimize his or her sense offailure by
sion can help to ensure that the introject pro- stroking the client for the positive aspects of
vided by the therapist is as healthy as possible. their work together (being careful not to stroke
When clients develop (or have available from anygamesinvolved) and by encouraging him or
the beginning) a reasonable amount of Adult, her to return when the time is right
therapists and clients may decide to minimize Boundary Condition: The Contract. If the
transference bygivingclients as much responsi- contact phaseis successful,the boundarycondi-
bility for themselves as possible. This may be tion that will indicatea readinessto move on is
done, for example, by confronting evidence of an agreement for change-s-acontract The clear
discounting, which is seen in this contextas an contract is presented here as a boundarycondi-
attempt by the client to establish or further tion rather than as a phase of therapy (as it was
develop a transferential relationship with the by Berne, 1961; Boyd, 1976; McCormick &
therapist. Whenclients are ready to change from Pulleyblank, 1985; Woollams & Brown, 1978;
Adapted Child phrases such as "try" and "want and others) because it is more of an outcome
to" to an Adult "I will," they are then likely thana process, and as such it is a useful indica-
ready to makeclearcontractsand to move to the tion that this phase of treatment is complete.
next phase oftherapy. Such contracts are Adult-to-Adult, and they
For some clients who have psychotic epi- specify the change(s) the client will make that
sodes, forming a working alliance may in itself will indicate that treatment (or more properly
involve learning new social skills that have the contact phase of treatment) is satisfactorily
practical value. Learning how to be with another completed. For example, during the contact
person in the here and now in an appropriate phase, social control contracts may be useful,
way may constitutethe major part of the treat- butthese and other less precise contracts(often
ment Some research suggeststhat sound work made from Adapted Child) do not indicate
ofthis kind, especiallyif the family is involved, readinessto move on.
may be a major factor in preventing relapse in
peoplewho have had a psychoticepisode (Leff, Content Phase
Kuipers, Berkowitz, Eberlein-Vries, & Stur- In the content phase of treatment, therapist
geon, 1982). Parts of this work will be done andclientwork to produce change. Steenbarger
contractually and may occur during various (1992, p. 426) referred to thisphase as "discrep-
phases inthecycle, but the main work will be in ancy," whereas BobandMaryGouldingreferred
the contact phase. to it in their New Zealand workshops as "height-
An important factor in developing a safe ening ofthe impasse." During this phase, some
therapeutic relationship at this stage may in- therapists (e.g., the Gouldings)have worked to
volve closing escape hatches by getting a clear minimize the development oftransference, while
others (e.g., Jacqui Schiff) seek to maximize the reaching a decision or a redecision. However,
facilitative aspects of transference while con- this is only valid if it comes from Free Child.
fronting passivity. In general, the more the Adapted Child decisions made to please the
therapist works with the transference, the more therapist will not be effective. Decisions and
work will be needed in the conclusion phase of redecisions are considered to be a boundary
treatment. condition rather than a phase of treatment
Many techniques are useful in the content (Boyd, 1976, p. 181) because, as with contracts,
phase, includingredecision (Goulding & Gould- they are viewed here as an event, not a process.
ing, 1979), reparenting (Childs-Gowell, 1979),
rechilding (Clarkson & Fish, 1988), and self- Consolidation Phase
reparenting (James, 1981). The therapist's role This phase was referred to by Bob and Mary
is to assist clients in confronting internal im- Goulding in their New Zealand workshops as
passes and/or in reintegrating parts of them- "relearning," by Steenbarger (1992, p. 427) as
selves (structural ego states) from which they "consolidation," and by McCormick and Pulley-
have become dissociated. This may involve blank (1985, p. 59) as "integrating the re-
helping the client to recognize impasses, rack- decision." The client's task is to practice the
ets, games, scripts, passive behaviors, discounts, new behavior, thinking, or feeling until it be-
and crossed transactions and to change these to comes automatic. The therapist's task is again to
achieve the contracted aim. (See Erskine, 1993a use empathetic transactions and stroking to
for further discussion of the causes and treat- encourage the client in using his or her new
ment of dissociation.) Although the goal of freedom, and, if necessary, to deal with relapse.
treatment in this phase is for clients to assume as For example, if the new decision is made from
much responsibility for themselves and their an adapted position rather than from Free Child
therapy as possible, therapists may contract to and Adult, the client will be unable to sustain
take a parent role and to use helpful (usually the change. Even if the decision is made from
positive) aspects of transference to support Free Child, if the client leaves therapy before the
clients in facing internal conflicts. task of consolidation is complete (i.e., integra-
If clients leave at this point, they will have tion has not been achieved), there is a strong
heightened awareness of their discomfort but no probability of relapse. Such unplanned relapses
resolution of it. If sufficient contact was not ditrer in their effects from planned relapses. The
established before moving to this phase, clients term "planned relapse," used extensively in the
will not feel safe enough to do the work and will addiction field, denotes situations in which the
move into their usual defensive pattern (racke- possibility of relapse is foreseen, positively
teering, dissociating, etc.). If this is defined as reframed as a natural part of the learning pro-
avoidance and confronted, contact is further cess, and responded to with a previously con-
damaged and the defense is either strengthened tracted response by both client and therapist. In
or abandoned in favor of overadaptation to the contrast, unplanned relapses are experienced as
therapist. In the latter case, therapy will feel defeat (Miller & Rollnick, 1991, p. 15).
unauthentic and false. The best approach to Boundary Condition: Integration. The
defensiveness at this phase is to return to the boundary condition at this phase is the integra-
contact phase to seek an empathetic understand- tion of the decision or redecision into the per-
ing of the client's fears, both to inform treatment son's everyday life. When this is achieved,
and to engage the client more deeply. Once the clients realize that they are responding automati-
client (and therapist) has established a safe cally according to their decision or redecision,
relationship based on "I'm OK, You're OK" rather than having to make a conscious choice.
and the contract has been reexamined to see if it In my experience, some decisions and redeci-
is still appropriate, then progress through the sions are made so forcefully that integration
content phase should be possible. occurs quickly. In other cases, integration comes
Boundary Condition: Decision or Redeci- only after the client has consciously practiced
sion. The boundary condition for this phase is his or her new strategy on many occasions.
contract as the psychological cycle. All phases seeing clients, providing supervision, and
in the psychological cycle are enacted outside running training events. Please send reprint
awareness unless the work of client, therapist, requests to Gordon Hewitt, 30 Totara Street,
and supervisor bring them into awareness. The Eastboume, Wellington, New Zealand; phone/
phases relate to whether the therapist is commit- fax 64 (4) 562 7101; e-mail gordon.hewitt
ted to the client becoming autonomous or de- @vuw.ac.nz.
pendent and whether the client is genuinely
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