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CU - Purchase To Pay - Release - Ver4 - Issue2
CU - Purchase To Pay - Release - Ver4 - Issue2
User Guide
October 2009
Document Control
Copyright Notice
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Table of Contents
1 Purchase to Pay....................................................................................................................7
1.1 Introduction to iProcurement..............................................................................................7
1.2 What is iProcurement?.......................................................................................................7
1.3 Why we use iProcurement.................................................................................................7
1.4 Key Procurement Capabilities............................................................................................7
1.5 E-Business Suite Integration..............................................................................................7
1.6 Purchase to Pay (P2P) Life Cycle......................................................................................8
1.7 Requesting a Requisition Offline......................................................................................10
1.8 Logging in and out of Oracle............................................................................................11
2 iProcurement Preferences and Searching Online Catalogues.............................................13
2.1 Objectives.........................................................................................................................13
2.2 Overview..........................................................................................................................13
2.3 The iProcurement Home Screen (Shop Page).................................................................13
2.4 Other Links.......................................................................................................................15
2.5 iProcurement Preferences................................................................................................16
Shopping.................................................................................................................................................................. 17
Favourite Lists.......................................................................................................................................................... 17
Delivery.................................................................................................................................................................... 19
Billing........................................................................................................................................................................ 19
Favourite Charge Accounts...................................................................................................................................... 20
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4.4 Billing Information.............................................................................................................40
4.5 Delivery Information.........................................................................................................40
4.6 One Time Address Requisitions.......................................................................................43
4.7 Billing Everything against a Project (Formally RC & KS accounts)..................................44
4.8 Editing Item Lines – An Overview....................................................................................46
4.9 Splitting Item Lines...........................................................................................................48
Splitting between Charge Accounts......................................................................................................................... 48
Splitting between Charge Accounts and Projects....................................................................................................49
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6.7 Changing Requisitions.....................................................................................................95
6.8 Deleting a Requisition......................................................................................................96
6.9 How to Handle a Rejected Requisition.............................................................................98
6.10 Summary of Module......................................................................................................99
7 iProcurement Receiving.........................................................................................................100
7.1 Objectives.......................................................................................................................100
7.2 Overview........................................................................................................................100
7.3 The Process of Receiving Goods – Receiving a Complete Order.................................101
7.4 How to Receive Part of an Order...................................................................................103
7.5 How to Receive an Order on Behalf of Another Person.................................................104
7.6 Correcting Receipts........................................................................................................107
7.7 Invoices on Hold.............................................................................................................107
7.8 Returns...........................................................................................................................108
7.9 Summary of Module.......................................................................................................109
8 Quick Invoices and Invoice Enquiries..................................................................................110
8.1 Objectives.......................................................................................................................110
8.2 Overview........................................................................................................................110
8.3 Expense Claim Form......................................................................................................110
8.4 Entering Expenses via Quick Invoices...........................................................................112
8.5 Invoice Enquiries............................................................................................................119
8.6 Summary of Module.......................................................................................................127
Appendix 1 – Support / Further Info.............................................................................................128
Appendix 2 - Navigation Reference..............................................................................................129
Understand Icons in Oracle Forms...........................................................................................129
Understand Keyboard Shortcuts...............................................................................................131
Entering Data in Oracle Fields..................................................................................................133
Appendix 3 – Internal Trade..........................................................................................................135
Internal Trade............................................................................................................................135
CSERV Internal Trade..............................................................................................................145
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A guide to symbols used in this pack
This User Guide contains the following symbol to help alert you to key points.
The Icons
Important Note
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1 Purchase to Pay
1.1 Introduction to iProcurement
Oracle iProcurement will enable Cardiff University to independently order items from catalogues
held inside a programme called Oracle iProcurement. iProcurement will also enable you to order
non-catalogue items from preferred suppliers. Oracle iProcurement is part of Oracle Applications,
an integrated suite of E-Business solutions designed to work together to streamline the way the
University currently works. Oracle iProcurement will help Cardiff University streamline the
procurement process with end-to-end business automation. It is the starting point for the ordering
process and provides powerful self-service requisitioning capability with an intuitive, web shopping
interface. It constitutes a key component of the complete procure-to-pay business flow and helps
manage requisitions and receipt of the requested goods or services in an efficient and automated
manner.
Every department in the University needs to buy products and services in order to do their jobs
effectively. We all need to be able to choose value for money products easily and simply.
iProcurement is designed to help you to do this.
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1.5 E-Business Suite Integration
Oracle iProcurement is integrated into Oracle Purchasing and other Oracle Applications modules,
as well as other non-Oracle applications. All finance modules link into the General Ledger including
Oracle Projects which sits outside the other financial modules.
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1.6 Purchase to Pay (P2P) Life Cycle
Requisitions
Catalog
Content
Purchase
Management Orders
Ordering
Negotiations Receiving
and Awards Sourcing
Analysis
Supplier Invoice/
management Payment
Supplier
Performance
The Purchase to Pay Life cycle is the generic term for the purchasing of goods and services,
receiving and final payment to your suppliers.
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1.7 Requesting a Requisition Offline
If you have no access to Oracle iProcurement or your involvement in the process is purely to ask for
a requisition to be raised, you will need to fill out a requisition request form. This is not an Oracle
function and uses a customised form created and adopted by Cardiff University.
The form used is an electronic spreadsheet which is to be filled out and emailed to the Finance
team of your relevant school/department.
An example of the form is shown below:
The signatory at the bottom of the requisition request form is not for financial authorisation. Financial
authorisation is carried out in iProcurement.
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1.8 Logging in and out of Oracle
Oracle iProcurement is a web based application which is accessed via Internet Explorer on a
Microsoft based computer or Safari on an Apple Macintosh. This user guide uses screen shots from
Internet Explorer. You will be given the link/web address which accesses the Oracle Login screen.
Steps:
1. Enter your User Name and supplied Password.
Your User Name should be the same as your Windows Network Logon User Name. The first time
you login to Oracle you will be required to change your password.
Steps:
3. Enter your supplied password into the Current password box.
4. Enter your new password into the New Password box.
5. Re-enter your password into the last box.
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Important Note:
Passwords must be at least 5 characters long. Try and make your password as cryptic as possible
and do not share your password with anyone.
7. In order to log out of Oracle, click the link at the top right of the screen.
Important Note:
It is important to use the link and not simply close the web application window. Once logged out of
the application, you will be returned to the Login Screen.
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2 iProcurement Preferences and Searching Online
Catalogues
2.1 Objectives
Upon successful completion of this module, you will be able to:
Navigate around the iProc Home screen
Manage your own iProc preferences
Understand the differences between the old and new Charge Account codes
Search for items in the catalogue
2.2 Overview
iProcurement or iProc is the responsibility used in the Oracle e-Business Suite to create, approve,
receive and amend purchases online. Purchases are made using an administered online catalogue
similar to that of the web site Amazon. In addition, non-catalogue requests can be raised.
You access the iProcurement Home page via the iProcurement responsibility. Depending on your
job role, you may have access to more than one responsibility e.g.: You may be required to enter
expenses and will therefore have access to the Payables responsibility.
Important Note:
You will only see and have access to responsibilities and functions applicable to your job role within
Cardiff University.
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The screen opens on the Shop page (see the 3 tabs at the top of the screen).
The Shop page is your iProcurement Home screen. From this screen you are able to search and
shop for new items, view recent requisitions and receive goods.
The table below gives a brief description of the different areas of the screen.
Shop Tab This is your shop home screen. You can search and shop for new items,
view recent requisitions (last 5) and receive goods.
Requisitions Tab This tab opens to show all your requisitions. You can view your own or
those in your group.
You access your notifications via this tab. These are similar to “To Do”
lists that you need to view or action.
Receiving Tab This tab opens all requisitions that you have created. From here you
have the option to receive correct and return items and view receipts.
Shopping Lists This link opens an Ad Hoc catalogue which stores your favourite items.
This saves time searching for them.
Non Catalog Request If an item is not contained within the online catalogue, you are able to
create a non-catalog request. Note: The supplier must be setup in the
system.
Note: Internal Trade will use this facility.
Advanced Search You can use an advanced search e.g.: search for items by supplier.
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Stores Area This area of the screen contains links to the various catalogues
contained within iProcurement.
My Requisitions This area of the screen contains the last 5 requisitions created by you.
For a full list, click the Requisitions tab.
Shopping Cart This area of the screen shows items that are currently in your cart and
awaiting check out.
Purchasing News This area of the screen is configurable for Cardiff University to hold
Frequently Asked Questions (FAQs) and hold important documents such
as Policies and Procedures.
The table below gives a brief description of the different links in this area of the screen.
Shopping Cart This link will take you to your shopping cart where you are able to view
items ready for the Checkout.
Home This link takes you back to the Oracle Home page where you are able to
switch responsibilities in order to complete other tasks.
Preferences This link takes you to your personal preferences. You are able to change
your password from here or change your iProcurement preferences for
your own profile.
Note: You must be in the iProcurement application to see iProcurement
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preferences
Help This link opens a separate screen and provides help on your Oracle
application.
Diagnostics This link is used for technical staff to perform diagnostics on the Oracle
application.
Any changes you make in Preferences are not applied until you click the button. Once
saved, you will see a confirmation note at the top of the screen.
Important Note:
Ensure you are in the iProcurement Home Screen before you select the link.
9. Click the iProcurement preferences link that sits in the menu area to the left of the screen.
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Shopping
10. Set your favourite store by selecting from the drop-down list. This will ensure that the selected
store will default into the search window (see below).
11. Use the drop-down list to default the way you like your search results sorted.
Favourite Lists
12. Here you are able to create your own list of favourites to be used when accessing the Shopping
list. Click the button to create a new list.
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13. Enter the name you would like to give your list.
14. Set the list as your default favourite shopping list by clicking the radio button opposite your list
15. You are able to delete a list by selecting the radio button and clicking the delete icon.
Important Note:
When deleting information, you will be presented with the following message:
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Choose or to delete or cancel.
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Delivery
This area of the screen enables you to set default delivery information that will automatically
populate in the Checkout screen when ordering goods.
16. Use the icon to search through a list of values (LoV) for your name.
17. Enter your department code as the Deliver-To Location. Again, if you are not sure of your
code, you are able to use the icon to search through a list of values (LoV) to find your
department. Currently, the University is not using the sub-inventory field.
Billing
You can use this section to create a default Project Code (formally RC & KS accounts).
18. Enter any project information you require. You are able to use the icon to search through a
list of values (LoV) to find the correct information.
Important Note:
Completing this section will override any other charge accounts that you set for account codes.
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Favourite Charge Accounts
In this section you are able to select your 10 most popular GL accounts that you use when creating
requisitions. More information on Charge Accounts is on page 21.
19. Click the button to add a charge account.
22. Select your most favourite account as your primary account by clicking the
button.
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2.6 Charge Accounts – An Overview
With the introduction of Oracle Financial software at Cardiff University, there have been some
changes to the Chart of Accounts that you may be familiar with.
The new account segments will be similar to the old ones. The diagrams and screen captures below
show how the new Chart of Accounts is structured against the old.
EXISTING NEW
Cost Centre
Nominal
Analysis
Off CODA Analysis
(e.g. Honours /
Hyperdata)
Subaccount Account
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Nominal converts to "Analysis" and Subaccount converts to "Account".
There will be a new segment called a "Cost Centre". Each School or Department will be allocated a
Cost Centre which will group all of a school or department's accounts together.
Transactions will now be posted on the new account as in the following example:
The company code will always be the same as this is the code for Cardiff University.
Oracle Forms
The “Spare” setting will always be set automatically and is for future use.
Oracle forms are covered later in this guide.
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2. In the Search field, select Main Store from the drop down list.
Important Note:
Depending on how you setup your preferences, the Main Store should be the default option.
3. Enter your search criteria into the search field.
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6. Click the button to send the item to your shopping cart.
7. If you would like to keep the item as a favourite, click the button.
This will store the item into your primary favourite list. You will be shown a confirmation.
To store into another favourite list, you must make that list your primary favourite list.
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10. Enter your search criteria using the drop down fields.
11. You can choose to search using any criteria. In the example below, we are searching using
category.
12. Use the icon to search through the list of values if you need help filling out this field.
13. Click the button without entering a search to retrieve the full Category list.
14. Click the Quick Select icon next to your required category.
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15. To add other search criteria, use the drop down list to select your choice and click the
button.
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Important Note:
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3 Requisitions
3.1 Objectives
Upon successful completion of this module, you will be able to:
Understand the difference between a catalogue and non catalogue requisition
Enter an item using a non-catalogue request
View and use the Shopping Cart
Understand the process for non-standard requisitions (Exceptions)
Request goods via Internal Trade
3.2 Overview
A requisition is a purchase request subject to approval based on Cardiff University workflow rules.
Creating a requisition is the first step in the procurement process. A requisition is created and
submitted by a Requester.
When submitted, a requisition ID number (i.e., unique identifier) is generated by the system and
automatically sent for approval. Once approved, a requisition becomes a purchase order (PO) and a
purchase order ID number (i.e., unique identifier) is generated by the system.
There are 2 types of requisitions:
Catalogue (items found in Cardiff University’s online iProcurement catalogue)
Non-catalogue (items not found in Cardiff University’s online iProcurement catalogue)
Important Note:
There will be exceptions when the standard requisition process cannot be followed. Cardiff
University policy and procedures will dictate when you should follow the non-standard procedure
(see Chapter 3.6, The Process for Non Standard Requisitions (Exceptions)).
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User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home
Steps:
1. Using the search facility, enter the words “projector” and click the button.
2. Click the button in order to send your item to the shopping cart.
4. Click the button to view your shopping cart and make any
changes e.g.: quantities.
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5. Adjust the quantity (if required).
Important Note:
The total amount will automatically update when you change quantities.
You are also able to adjust quantities from the catalogue before adding to the cart.
6. Click the button to go to the checkout.
7. If you wish to work on this requisition at a later date and want to save your work, click the
button. The requisition will be stored on your requisitions page and a requisition
number will be automatically created.
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Important Note:
You can continue to checkout, or create a new shopping cart. Creating a new cart will store your current
requisition and return you to the online shop where you are able to create a new requisition. If you continue to
shop without creating a new cart, your requisition will still be stored in the cart and you will be able to add
items to that cart.
A non-catalogue request must use a preferred supplier. If your item is sold by a supplier that is not
a preferred supplier you will need to ask for the supplier to be created on the system, using a New
Supplier Account Request form.
In the following example, we want to raise a requisition for some pipette tips. As this item is not in
the catalogue we will raise a non-catalogue requisition.
Important Note:
When entering information into a form, the * symbol indicates a mandatory field.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home
Steps:
1. From the iProcurement Home screen click the link.
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3. Using the drop down list, select a request type. If the supplier is not in the drop down list, you
will need to select the ‘New’ option.
Important Note:
Not all suppliers will be in the drop down list as this would make the list too large. All
Schools/Directorates will be listed for Internal Trade.
4. Selecting the New option makes the Item Type field editable. Select from either:
Goods billed by quantity
Goods or services billed by amount
Important Note:
Do not use the third option, Services billed by quantity. The University has chosen not to use this option and
as a result, this option will not work.
5. Type in a description of the item required.
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6. Enter a category. If you are not sure of the category, you are able to search using a list of
values. Click on the icon to search for a category.
7. The category search window opens. Click the button to retrieve the full category list.
8. Find the correct category and click the Quick Select link.
Important Note:
Categories are used to enable the Central Procurement Team to adopt a category management approach to
sourcing goods. Using category segmentation, the University works cross-functionally on individual
categories, examining the entire category spend, how the University uses the products or services within the
category, the marketplace and individual suppliers.
9. Insert the quantity required.
10. Insert the unit of measure. The unit of measure must be contained within the list of values. If
needed, click on the icon to search for a unit of measure.
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11. Enter the unit price in Great British Pounds (GBP). The price entered should be ex-VAT and
after any available discount.
12. The Contract Number should be left blank unless you have been given a number to enter into
this field.
Important Note:
You should only search by Contract Number when you have been specifically given a contract purchase
agreement number or a blanket purchase agreement number by Central Purchasing.
13. Click on the icon next to Supplier name to search for the supplier.
Once selected, the Site and Contact Name will automatically pull through into the required
fields.
14. The remaining fields are not mandatory. However, you may fill these if you have the
information. Filling out the Supplier Account Number is important as this will be the unique
School/Directorate account number for the supplier.
15. Once you are happy that you have entered the entire required information click the
button to add the item to your shopping cart.
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16. Click the button to view your shopping cart and make any
changes e.g.: quantities.
The total amount will automatically update when you change quantities.
18. Click the button to go to the checkout.
19. If you wish to work on this requisition at a later date and want to save your work click the
button.
20. Oracle will ask you for a description of the requisition as this is a mandatory field for saved
requisitions.
21. The requisition will be stored on your requisitions page and a requisition number will be
automatically created.
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Important Note:
You can continue to checkout, or create a new shopping cart. Creating a new cart will store your
current requisition with a status of ‘Incomplete’ and return you to the online shop where you are able
to create a new requisition. If you continue to shop without creating a new cart, your requisition will
still be stored in the cart and you will be able to add items to that cart.
Important Note:
will contain the last 5 requisitions that you have created. If your requisition is not one of
the last 5, you are able to find it by clicking on the button. Any requisition that has been saved
before Checkout will have a status of “Incomplete”.
2. The requisition will open.
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3. Click the button to open the shopping cart.
5. You will be returned to the main shop; however, your cart will be populated with the current
item.
6. Choose another item from the catalogue and add to the cart as previously explained.
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8. Amend the quantities (if required for all or any of the line items).
Important Note:
You may edit the quantity (all items) and price (non-catalogue items only).
9. If you wish to delete an item, click the Trash Can icon at end of item line.
10. If you need to add another Item, click the link, otherwise save the
requisition or Proceed to Checkout.
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Once the requisition has been approved the PO will be emailed to the relevant School/Directorate.
The supplying School/Directorate will receive the PO.
The supplying School/Directorate will need to decide the following:
• Can the Goods/Services be supplied?
NO – you will need to contact the buying School/Directorate to cancel the PO.
YES – Are the quantities and price correct on the PO?
o YES – Supply Goods/Services
o NO – Advise the buying School/Directorate of changes i.e. quantity and
values changes which they will make via iProc following the PO Change
Request. The Goods/Services will be supplied and the GRN (Goods
Received Note) or notification via email should be provided to the buying
School/Directorate.
For information on changing a purchase order, see chapter 6, Managing iProcurement Requisitions.
Requesting School/Directorate
The Goods or Services should be receipted in iProcurement within 5 days (or pre-agreed timescale)
and any queries should be notified to the supplying School/Directorate as soon as possible. See
chapter 7, iProcurement Receiving.
For more in-depth information see Appendix 3 – Internal Trade
3.8 Summary of module
During this module you have learned:
The differences between a catalogue and non catalogue requisition
How to enter an item using a non-catalogue request
How to view and use the Shopping Cart
The offline process for non-standard requisitions (Exceptions)
The process for requesting goods via Internal Trade
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4 The Checkout Process
4.1 Objectives
Upon successful completion of this module, you will be able to:
Complete the check out process for a requisition
How to bill a requisition against a Project
Raise a requisition against a one-time address
Editing Line Items – An Overview
Edit line items
Split line items
Edit Charge Accounts
Apply the correct VAT rate
Indicate that a line item is VAT recoverable
Manage approvers
Add notes and attachments to a requisition
Review and submit your requisition for approval
4.2 Overview
The iProcurement checkout is split into 3 stages:
Requisition information
Approvals
Review and submit
Within the checkout process you are inputting the account codes for the item to be charged and also
confirming VAT and delivery information.
Requisition Information
During the first phase of the checkout you are required to enter a description for the requisition (the
system will default to the first line of the requisition) and enter delivery information for your items.
The delivery information will default from your preferences; however, you are able to change this
information and you also have the option of entering a one time billing address if the required
address is not held in the list of values. You may also wish to charge the items to different GL
codes.
Important Note:
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In order to input account codes, split items and control VAT, you will be required to click the
button and enter the information manually. If you by-pass this route, Oracle will use
your default settings that you set up in your iProcurement preferences. Editing line items is covered
later in this chapter.
Approvals
Once you have input your delivery and billing data, you should click the button to proceed
to the Approvals screen. This screen shows you who will receive a notification to approve the
requisition. Cardiff University has policies which dictate the number of approvers before a requisition
is approved depending on the price of the requisition. This is automatically populated for you at this
stage; however, you have the option of adding other approvers to the list.
Another area on this screen provides a facility to add notes to the approver in order to write a
justification for the requisition and also notes to the buyer (the person creating the requisition).
If you wish to add further justification or you have a document which could be useful to add at this
point, Oracle iProcurement provides a facility for you to attach documents to the requisition. For
example, you may need to attach the ‘Request for Approval for Orders over £10,000’ form if your
order is for goods over that amount.
Review and Submit
The final stage of the checkout process enables you to review your requisition and print a page for
your records (if you wish to do so). If there is a mistake you are able to go back through the
checkout steps and re-enter the correct information. Finally, if you are happy with your requisition
click the button.
Once you have submitted your requisition for approval, the first approver in the list will receive a
notification that a requisition requires his/her approval. At this stage, your requisition changes from
a status of “Incomplete” to “In Progress”.
For information on the approval process see the chapter, Notifications and the Approval Process.
The Default Taxation Country is not a mandatory field. However, if you wish to enter a country code
you are able to search using the list of values. This field can be left blank.
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Navigation Path: iProcurement > iProcurement Home Page > Requisitions Tab
Steps:
1. Click the radio button opposite the requisition you wish to complete and click the
button.
Important Note:
A requisition that has been saved but not checked out will have a status of “Incomplete”.
2. The shopping cart opens. Amend quantities if required then click the button.
3. The Checkout screen is displayed.
4. Delivery information will have been defaulted in. This information comes from your
iProcurement preferences but is able to be changed.
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Important Note:
Initially, you will have no preferences setup so you will need to edit this section. This is covered in more
detail in the module: Managing iProcurement Requisitions.
5. To change the Need By Date, enter the date in the format: DD-Mon-YYYY or click on the
calendar icon and select the required date.
6. You may want to change the name of the requester if you inputting the requisition on behalf of
another person.
9. Enter part of the person’s name and click the button in order to search for the requester.
10. Use the Quick Select button to insert the project into the field.
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11. The Deliver-To Location is again, defaulted into the field but may be changed from the list of
values.
12. Enter a Hazard Class (if applicable). E.g.: You may be ordering a radioactive or corrosive
material.
15. Click the button. The address has now been inputted against the requisition.
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Important Note:
You cannot view the one-time address in the delivery area of the screen; however, you are able to edit or
delete the address.
If you wish to bill against multiple projects/tasks, then you will need to edit this information by
clicking the button. Editing line items is covered in the next chapter: Managing
iProcurement Requisitions.
In the following example we are going to bill the previous requisition to a single project/task.
Steps:
16. In order to bill against a single project/task you need to fill out the billing part of the page.
17. Click on the magnifying glass icon in order to search for a project.
19. Use the Quick Select button to insert the project into the field.
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20. Complete the same steps for the following fields:
Task
Expenditure Type
Expenditure Organization
21. Enter an Expenditure Item Date.
22. The GL date defaults in to show today’s date; however, you may want to change this date.
23. If your delivery information has been entered and you are ready to proceed, then click the
button to continue on to the next stage.
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4.8 Editing Item Lines – An Overview
There will be a requirement to edit requisition lines before submission for approval. For example,
you may wish to change the need by date for individual items or change the requester for the line
item. You are also able to enter different billing for each line so that you can bill against different
projects or alter the charge account codes and VAT treatment for each line.
Each line in the requisition is able to be split between projects and/or charge accounts.
Steps:
1. To perform a basic edit of a requisition line, proceed to step 1 of the checkout process.
From the tab you are able to change the following for each line of the requisition:
Update, copy or delete lines
Mark a line as urgent
Adjust individual Need-By dates
Change the requester
Change the delivery location
Enter a hazard class
From the tab you can bill items individually to projects (formally RC & KS accounts) and
even split lines between projects and accounts. You can also handle VAT rates from this screen and
account for purchases with recoverable VAT.
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The tab enables you to select the correct Charge Account for each line item and alter the
GL date if needed. You are also able to split line items between accounts and/or projects.
The tab allows you to attach documents to individual line items or the whole
requisition.
Splitting line items, adjusting Charge Accounts and dealing with VAT are covered in the following
sections.
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4.9 Splitting Item Lines
Line items can be split to reflect the cost over multiple Charge Accounts and/or projects. You are
able to split by cost or percentage of the item.
Important Note:
A split requisition line will have the same VAT treatment/intended use. These fields cannot be
separated when you split line items.
4. To the right of the line you want to split, click the split icon.
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6. Use the magnifying glass icon to search for each of the Charge Account codes to input.
Alternatively, you may have set up a favourite Charge Account in your Preferences. If this is
the case, select a Nickname from the dropdown list.
Important Note:
You will need to ensure that all lines total 100 % of what has been ordered; otherwise you will receive an
error message. An example of a typical error message is shown below:
8. Click the button. The Edit Lines screen will now show multiple Charge Accounts
against the line item.
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2. Click the button.
3. Click the tab.
4. To the right of the line in order for you to split, click the split icon.
5. Check to ensure the correct amount is allocated against the Charge Account.
6. Click the tab.
7. The value for the Charge Account is brought forward. Click the button.
8. Add the Project information and insert the values to be billed against it.
Click the button to return to the checkout and proceed with the requisition submission for
approval.
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4.10 Applying VAT Rates
The default for purchases in Oracle is to add VAT at the Standard Rate, provided the supplier is
registered for VAT in the UK. Accurate supplier set up will ensure VAT is applied only to relevant
suppliers.
If you are applying the standard rate of VAT across the purchase, Oracle will default this value and there is no
input needed from you in iProcurement.
Where purchases are made that have an alternative VAT treatment, the requisition must be edited on a line by
line basis as in the example below.
Guidance on relevant VAT treatment will be available in the VAT Guidance document to be issued separately
or by emailing vat@cardiff.ac.uk.
Important Note:
The standard rate of VAT will rise to 17.5 % on 1st January 2010. This rate will be adjusted for you in Oracle.
The following example explains how to apply a zero VAT rating to goods bought against eligible
medical equipment; however, the process for selecting other VAT rates is the same.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home Page
Steps:
1. Select the goods you need from the shop and proceed to the checkout as previously explained.
6. Enter the letters CU into the Search window. Cardiff University uses the letters CU in front of
the appropriate classification codes to be used.
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8. Click the Quick Select button opposite CU Equipment Zero.
9. Complete other line items with the same rate.
10. Ensure you click outside the VAT Treatment field and then click the button.
11. Continue the checkout process as previously explained and submit the requisition for approval.
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Zero Rated VAT Certificates
Zero rated VAT certificates accompany the purchase order in the following manner.
Eligible medical equipment zero VAT rated certificates will be automatically printed and should be faxed or
posted with the purchase order to the supplier.
Zero rated VAT certificates for reagents and charity advertising will be automatically emailed/faxed with the
purchase order to the supplier.
Important Note:
It is possible to add multiple VAT rates to a requisition; however, this is not to be done if you require a zero
rated certificate.
Zero rated certificates cover the whole requisition; therefore, you should not mix VAT rates if your order
requires a certificate.
5. Click the magnifying glass icon in the column to bring up a list of values.
6. Enter the letters CU into the Search window. Cardiff University uses the letters CU in front of
the appropriate classification codes to be used.
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CU Purchase for Resale. As an example, Campus Services (CSERV) may use this option for
certain items that are resold, such as vending machine items. In this scenario, VAT is recoverable
against the purchased items. Use this option when advised by Finance.
CU VAT Recoverable Project. This option should be used when notified by Research and
Commercial Development (RACDV) when you are ordering goods at the standard VAT rate on a
project with recoverable tax. VAT applies but is charged to Central Finance for recovery from HMRC
rather than being charged to the school account.
8. Click the Quick Select button opposite the option you require.
9. The Intended Use field is populated.
10. Ensure you click outside the Intended Use field and then click the button.
11. Continue the checkout process as previously explained and submit the requisition for approval.
Important Note:
It is possible to amend both the Intended Use and VAT Treatment fields on requisitions and orders.
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4.12 Approvals
The approvals stage is step 2 in the checkout process.
You are able to (should you wish to do so), insert more approvers into the list.
Steps:
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14. Use the Add to Location drop down field to determine where in the approval list you wish to
add the approver.
15. Use the icon to search for another approver from the list of values.
17. Deleting an approver is only possible on people you have inserted. Defaulted approvers cannot
be deleted from the approval process.
20. Click the checkbox next to the person you wish to delete.
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Important Note:
You cannot delete an approver who has been defaulted into the list by the Oracle system.
4.14 Notes
The notes area of the screen allows you to insert a note to the approver. This would be a
justification as to why you require the items. This is a free text field and will appear in the notification
for the approver. Do not enter any text in the Note to Buyer free text field as this field has not been
enabled.
22. Enter a justification if needed.
4.15 Attachments
Attachments are documents that you can upload and add to a requisition request. You are able to attach
multiple documents to a requisition. This might be to re-enforce your justification by attaching the ‘Request
for Approval for Orders over £10,000’ form (if your order falls into this category), or there may be hazardous
materials in the requisition that require additional paperwork.
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The Add Attachment screen opens.
25. Using the drop down list, choose the required Category for the attachment.
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26. In the Define Attachment area of the screen, click the radio button next to File and click the
button.
27. Browse for the file to be attached and click the button.
Alternatively, you are able to enter a web address or enter free text.
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The document has been added to the requisition and a confirmation screen appears.
Important Note:
You will need to complete your work in order to save the attached document.
29. You may wish to upload documents to the requisition contained within the document library.
Click on the button.
30. Select From Document Catalog from the drop down field.
31. Enter a string of text to search for the required document and click the button.
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Important Note:
32. Click the check box next to the required document and click the button.
The document has been added to the requisition and a confirmation screen appears.
33. Once you have checked and are happy with the Approvals section of the checkout process,
click the button to continue on to the next stage.
4.16 Review and Submit
The Review and Submit stage is the 3rd and final in the checkout process.
The Review and Submit screen provides you with an overview of the products you have requested.
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If you wish to view details of the line items requested, then click the link to expand the view.
If required you can save your work now before submitting for approval or click the button
to send the requisition for approval.
34. If any items need to be amended, click the button to return to step 2.
35. Once you are happy with your requisition request click the button.
36. You will receive a confirmation that your requisition has been sent for approval.
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39. Click the button to continue or the button to return to the checkout.
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5 Notifications and the Approval Process
5.1 Objectives
Upon successful completion of this module, you will:
Have an overview of the approval process
Be able to access notifications and action approval requests
Be able to provide more information if requested by an approver
Be able to reject all or part of a requisition
Be familiar with the purchase order output
Be able to set up Out of Office rules
5.2 Overview
When submitted for approval, your requisition will have a status of “In Process”.
The requisition will remain “In Process” until it has been approved by all approvers in the list.
Approvers receive a notification via e-mail that a requisition requires approval. The notification also
appears in the approvers Worklist (notifications) in Oracle. Approvers can view the notification
details and approve, amend or reject the requisition. Requisitions not approved within 3 days of
receipt will either timeout and are returned to the preparer or automatically routed to the next level
approver (when one has been defined).
Important Note:
Requisitions sent for approval via email are able to be dealt with without logging into the system.
Once the requisition has been approved a notification is sent to the requester and the requisition
has a status of “Approved”. The requisition now has a purchase order number and sits awaiting
receipt of goods.
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5.3 Notifications
iProcurement Notifications are accessed via the iProcurement responsibility. Notifications are
contained in a Worklist and are like emails that are interactive. They act like an electronic To Do list
known as Oracle Workflow. When the system needs your input, Oracle sends you a notification that
appears in your Worklist.
Accessing Notifications
Steps:
1. From the Oracle Home page, click the iProcurement responsibility.
Notifications are listed. The default view is Open Notifications; however, you are able to view
notifications in a variety of ways using the drop down list.
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4. Using the drop down box, select the view you require and click the button. (The default
is Open).
All Notifications: Displays all notifications that have been sent to you and you have sent.
FYI Notifications: Displays notifications that are for informational purposes only, but require no
response from you.
Notifications From Me: Displays notifications sent by you.
Open Notifications: Displays those notifications that still require action from you and/or has an
unresolved issue. This will not include notifications that have already been responded to and/or
issues that have been resolved.
To Do Notifications: Displays notifications that require action by you.
Important Note:
Notifications that have been opened and acted upon will disappear from your list. These are able to
be viewed by selecting All Notifications.
Important Note: Budgetary Control Monitoring for Projects (formally RC & KS accounts)
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Before approving a requisition that has been billed against a project, as an approver, you may need
to run a Budgetary Control Monitoring Report in Business Objects. The following steps give an
overview of running the report. For further information and training on running reports, contact
INSRV about attending a Business Objects course. If you have access to Business Objects as a
requisitioner, you may also be able to run a Budgetary Control Monitoring Report.
Steps:
1. Access Business Objects via the web address provided for the application.
2. Logon using your BO username and password.
3. Open the EBS Projects folder and select the report called EBS Projects 01 – Budgetary
Control Monitoring by clicking on the name.
4. Click on Refresh Data (top right of screen)
5. Enter parameters as required e.g. Project Number.
6. Click on Run Query to access report
7. To ‘drill down’ on an Expenditure Category click on the underlined category named
(This will show the Tasks broken down into Expenditure Types).
3. The Approval Sequence shows that you are the only approver.
4. Click the link if you wish to view more details of the requisition
before approving the request. This is not a mandatory step but useful if you wish to view the
requisition in greater detail.
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5. View the details and then click the link to return to the notification.
Notifications Depending on how your system is set up, you may be returned to the notification list, or the next
notification opens for your attention.
Once approved, the requisition is given an order number and has a status of “Approved”.
Once the requisition request has been approved by all approvers in the list, the requisition is given
an order number and has a status of “Approved”.
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How to request and provide more information
When viewing a requisition request in a notification you may want more information about the
requisition before you approve the request.
Steps:
2. Enter your request for more information into the free text field and click the button.
3. When the requester views the notification that is returned, he/she will be able to see the
information and is able to respond.
4. You will receive another notification with the information attached. You are then in a position
to approve the request.
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5. Click the button. The requisition is given an order number and has a status of
“Approved”.
Rejecting part of a requisition will still give the request a status of “Approved”. However, the rejected
line item(s) will be deleted from the request. It is important therefore, that the requester checks the
approved requisition to confirm what has been approved.
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Rejecting Part of a Requisition request
In the example above, the whole requisition was rejected. There will be occasions when you may
want to approve some, but not all parts of the request. In the example below the approver sees no
reason for requesting 2 x fax machines and therefore rejects one machine and deletes the request
for paper.
Important Note:
The only adjustments an approver should make are to amend the quantity or price on the requisition
request. An approver can also cancel a whole line item. For all other amendments required, it
should be rejected back to the originator for them to make the required changes before submitting
back for approval.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home Page > Requisitions Tab > Notifications
Steps:
1. Complete steps 1-4 above to open and view the requisition request.
2. In the Related Applications section of the screen, click on the link edit the
requisition.
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6. The line is deleted.
Once amended, you are required to go through the checkout process again. This is the approver’s checkout
and differs from the requester’s checkout. Clicking the button will return you to the
requisition notification and not save your changes. Any changes made in the Approver Shopping Cart will not
be saved until you check out.
8. Complete the checkout as previously explained.
9. At the confirmation stage of the checkout process, click the button to return to the
notification.
10. The requisition has now been amended. Click the button to complete the process.
Important Note:
The requisition will appear in a status of “Approved” so the requester should check the requisition to see what
has been approved.
1. In the Response area of the screen click the magnifying glass icon to search for a
colleague.
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2. Find the colleague and Quick Select.
The screen below shows the requisition having been approved by Mr. Davies.
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Important Note:
The green arrow indicates that the requisition has been forwarded and not approved. The green tick
indicates that the requisition has been approved.
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The purchase order number is automatically generated by Oracle. This number along with PO
information can be seen in iProcurement. For viewing purchase order and invoice information in
iProcurement, see the chapter: Managing iProcurement Requisitions.
iProcurement requisitions are set up in such a way that an approver has only 3 days to approve a
requisition request. After 24 hours the approver will receive a reminder up to a maximum of 2. If the
approver has not dealt with the requisition request after the 2nd reminder, the system will send a
notification to the originator informing them that no approver was found for the requisition request.
At this stage, the requester would have to re-submit the requisition by doing one of the following:
1. Click the Approve button. This sends the requisition for approval back to the original approver.
2. Click the Reassign button. This sends the requisition for approval to another approver that the
requester assigns.
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Vacation Rules
Vacation Rules are to be set whilst you are on leave or out of the office for a period of time. Setting
Vacation Rules allows you to delegate another person to receive your Oracle Notifications and your
Approval responsibility.
Important Note:
When you set up Vacation Rules, you give your Oracle responsibilities and authorisations to the
person you delegate. However, you still inherit overall responsibility which is visible in Oracle
Workflow history.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home Page > Requisitions Tab > Notifications
Steps:
1. Click the Vacation Rules link at the bottom of the screen.
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Important Note:
Choosing –All—will send all notifications to the recipient. In this example, we are setting up a Vacation Rule
only to allow notifications for requisition approvals.
5. Leave the Item Type as All and click the button to proceed to step 3.
6. Enter your “Start” and “End” dates for the Vacation Rule to be in effect and a brief
“Message”.
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7. Click on the magnifying glass icon to select the employee you wish to have your
notifications forwarded to.
9. Click on the button. Vacation rules are now active for the dates specified.
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Important Note:
Once setup, a vacation rule can be amended or deleted. Once the rule passes outside the dates specified it
becomes inactive. However, you are able to update the rule with new dates to re-activate it.
Worklist Access
Oracle Financials allows the ability to give someone access to your Worklist (typically, to allow
colleagues with similar authority to act for each other at any time, or for emergency back up).
Approval workflows may be delegated to different people by Oracle module or you may delegate
workflows for all Oracle modules to the same person.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home Page > Requisitions Tab > Notifications
Steps:
1. Click on the Worklist Access link at the bottom of the screen.
3. Click on the magnifying glass icon to select the employee you wish to grant
Worklist access.
4. Enter a brief description to describe the access rule. This is only seen by you.
5. Enter a start and end date for the rule. The end date is not mandatory.
6. Click the Selected Item Types radio button.
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7. Move the required tasks to the active pane by highlighting the item type and clicking the
button.
8. Click the button – Worklist Access rules are now active for the dates specified.
Important Note:
Once setup, a Worklist access rule can be amended or deleted. Once the rule passes outside the dates specified
it becomes inactive. However, you are able to update the rule with new dates to re-activate it.
The person setup to receive your notification will now have a new button at the top of their
notification list.
Click the button to switch users and see notifications that you have been granted access to.
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Important Note:
Any notifications acted upon by the person sharing your Worklist will be shown in the Action history;
however, you will be shown as the approver.
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5.8 Summary of Module
During this module you have learned:
How the approval process works
How to access notifications and action approval requests
How to provide more information if requested by an approver
How to reject all or part of a requisition
The output process for a purchase order
How to set up Out of Office rules
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6 Managing iProcurement Requisitions
6.1 Objectives
Upon successful completion of this module, you will be able to:
View Purchase Order and invoice information
Re-print a Purchase Order
Copy a requisition
Change a requisition
Delete a requisition
How to handle a rejected requisition
6.2 Overview
There are various ways that you can view and manage your requisitions in iProcurement. The last 5
requisitions you created are listed on the Shop Home screen. To see your full list click the
button or click the tab at the top of the screen.
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Clicking the requisition number or description link will open the requisition to show basic information.
From this screen you are able to manage your requisition. The options available to you depend on
the status of the requisition.
Important Note:
Requisitions that have been receipted cannot be changed or cancelled. Requisitions that have not
been approved and have a status of “In Progress” will not have a PO number and cannot be
received.
Whether you click the button or click the tab at the top of the screen you
will enter the requisitions page.
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This page displays your last 10 requisitions but you are able to click to see the next 10 and so on.
You can click the button if you wish to search via requester, description and requisition
status. To simply look at a requisition in more detail, click on the requisition number or description
link.
From this screen you have a number of options:
Requisitions Tab: This is the screen displayed above.
Notifications Tab: Will display any requisitions in your notifications.
Approvals Tab: Will display requisitions you have to approve and you can view requisitions
that you have approved.
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Important Note:
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5. To view the invoice for the current PO, click the Actions drop down box and select the “View
Invoices” option.
7. In the above example, there is only one invoice for the current PO. Click the Invoice number
link to view the invoice.
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The invoice can be viewed along with payment information. If required, you may wish to
export this information to an excel spreadsheet. In order to perform this task, click the
button.
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Report screen appears.
4. Type CG% into the Find field and press the button.
5. CG Purchase Order Print appears in the Name field and the Parameters form opens.
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6. Click inside the Print Selection field.
7. Click on the List of Values button in to the right of the Print Selection field.
9. Enter the number of the Purchase Order you want to reprint in the Purchase Order Numbers
From field.
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12. Click the button which opens the Upon Completion form.
13. In the ‘Print the Output to’ section enter the number of copies you require in the copies field.
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14. Click the button to return to the Submit Request form.
17. You will be returned to the Forms Navigator and the purchase order should print to your local
printer.
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View any
attachments
This screen enables you to view details of the requisition. You can view the PO number, as well as view the
approval path and any attachments that were included with the requisition.
An approved requisition that has yet to be receipted is able to be cancelled or changed. These topics are
covered later in this module. Receipting an order is covered in the module: iProcurement Receiving.
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The shopping cart opens where you are able to make quantity changes and checkout as normal.
The following scenario explains the process for changing a requisition that has been approved,
purchase order raised but yet to be receipted.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home Page > Requisitions Tab
Steps:
1. Select the radio button to the left of the requisition you wish to change.
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Important Note:
6. Enter a note for the approver(s) and click the button to move to stage 3.
8. When viewing the status of the requisition you will see a symbol indicating that there is a
change request pending. You will be unable to receipt goods against a line with this symbol.
You are able to view the change history by clicking the status link of the requisition. Once
approved, the symbol will disappear, allowing you to receipt in the goods.
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The change request will go through the approval process the same way as a normal request. The approver will
receive a notification indicating a change request (see following image), which, if agreed, is approved in the
normal way. The change request is then forwarded to Central Purchasing for final approval.
Notifications for change approval
Navigation Path: iProcurement > iProcurement Home Page > Requisitions Tab
Steps:
1. Find the incomplete requisition from your list.
2. Click on the requisition number or the description link.
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3. Click the button.
Important Note:
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6.9 How to Handle a Rejected Requisition
If a requisition has been forwarded for approval and since rejected you will receive a notification that
the requisition has been rejected and the status will be shown as “Rejected” in your requisition list.
Clicking on the status will show the approval route and status. In the example below, the requisition
has been rejected twice.
As a requester, you will also receive a notification that your requisition has been rejected. You can
submit a request for more information to ask why the requisition has been rejected. When the reply
returns, you will only be able to view the notification via the ‘All Notifications’ option. This is because
the notification will have a closed status.
2. Follow the procedure for changing a requisition, altering the quantities if applicable and giving
a new justification.
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6.10 Summary of Module
During this module you have learned:
How to view Purchase Order and invoice information
How to re-print a Purchase Order
How to copy a requisition
How to change a requisition
When you can delete a requisition
How to handle a rejected requisition
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7 iProcurement Receiving
7.1 Objectives
Upon successful completion of this module, you will be able to:
Find receipts and receive goods in iProcurement
Understand what happens when you receive part of an order
Receive goods on behalf of another person
Make corrections
Return goods in iProcurement
7.2 Overview
Oracle iProcurement allows users to receive goods purchased through the same application. You
can receive part or all of an order, correct receipts and return goods.
You can search for items to receive, to return, receipts to correct and receipts to view by requisition
number, order number or supplier.
Important Note:
You will not be able to process the invoice relating to the item or service until it has been receipted.
Receiving goods in iProcurement is a straight forward process done through the Receiving window.
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The Receiving screen can be split into 4 areas:
Search. Search for requisitions to receive if not seen in the list on this page.
Receiving Process. Choose what action you wish to perform.
Receive
Return
Correct
View
Requisitions to Receive. Here you will see the 5 latest requisitions that have been approved and
awaiting receipt. You are able to click the button to view more requisitions.
My Receipts at a Glance. Here you will see the last 5 receipts generated by you, including those
generated on behalf of others. You are able to click the button to view more receipts.
A list of requisitions to receipt will only display automatically if you raised the requisition in the first
instance. If no list appears you need to use the search functions. This will be the case if you are
receiving goods on behalf of another requisitioner.
Once an item or service is receipted by an individual other than the requisitioner, the receipt will be
held against the receipts of the person who received the goods.
When you receive goods, a receipt number is automatically generated by Oracle. Using what we
call 3-way matching, Oracle checks the receipt against the purchase order before generating
payment.
Important Note:
3-Way matching is where you match the goods received to the Purchase Order and to the Invoice.
By receiving the goods electronically, you are approving the payment of the invoice. This ensures
that you do not pay for what you do not receive.
If, for example, you receive less than what the invoice states, the invoice will go on hold until all
goods are received.
1. If your requisition is listed in the last 5 created, click the receive icon to the right of the
requisition.
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Alternatively, click the button to view more requisitions. Click the radio button to
the left of the requisition and click the button.
The receiving process is a 3 stage procedure.
2. Check the quantities and Unit of Measure are correct as per the Purchase Order and the Invoice.
7. A warning may display if the receipt date has exceeded the need by date tolerance period; click
on button to move to stage 3 of the process.
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8. Check everything is correct and if so, click the button.
If you notice that you have receipted more than you should have, click on Back; if you have
receipted against the wrong requisition click on cancel.
9. A receipt number is automatically generated and shown in the confirmation message at the top
of the screen.
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7.5 How to Receive an Order on Behalf of Another Person
Receiving items for another person requires you to search for the requisition as it will not
automatically appear in your list.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home Page > Receiving Tab > Receive Items
Steps:
1. Click the link.
2. Clear the name from the Requestor screen and click on the magnifying glass icon next to
the field.
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3. Find the name you require and click the Quick Select icon to insert the required person
into the field.
4. Select Any Time from the Items Due drop down list.
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10. A warning may display if the receipt date has exceeded the need by date tolerance period; click
on button to move to stage 3 of the process.
12. A confirmation will be displayed to inform you a receipt has been generated.
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7.6 Correcting Receipts
There may be occasions when a mistake has been made and you need to correct a receipt. For
example, on opening a box labelled 10 ea and you receive only 8 ea, you will have to correct the
receipt you previously entered onto the system.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home Page > Receiving Tab > Correct Receipts
Steps:
6. A confirmation is displayed.
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7.
7.8 Returns
Once an item has been receipted you may need to return the item and this is also done via the
Receipt tab. You must document any returns to a vendor that you received in Oracle iProcurement.
To do so, in the Receiving section, click the Return Items link.
User Responsibility: iProcurement
Navigation Path: iProcurement > iProcurement Home Page > Receiving Tab > Return Receipts
Steps:
1. Click on the link.
3. Find the receipt that requires editing for returned items and enter the return quantity.
Important Note:
5. Click the magnifying glass icon to search for a value to input into the Reason field.
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7. Click the Quick Select icon to input the reason.
The item you have returned is now in your Requisitions to Receive to enable you to receipt a
replacement. If you no longer require the item you must finally close that line to ensure that the
commitment is removed against the account code. This is done by cancelling the line item. See the
section: Managing iProcurement Requisitions > Changing Requisitions.
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8 Quick Invoices and Invoice Enquiries
8.1 Objectives
Upon successful completion of this module, you will be able to:
Enter expenses via Quick Invoicing
Search for invoices
8.2 Overview
Entering and viewing expenses and payments in Oracle are carried out using Oracle forms. Forms
open in a separate window to your Oracle Home screen and use a different interface to
iProcurement. Oracle forms should be exited before logging out of the Oracle application.
The user responsibility you use for these functions is Accounts Payable.
Oracle Home Page
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8.4 Entering Expenses via Quick Invoices
Employees and student UK expenses will be entered onto Oracle using the Quick Invoices form.
The paper claim will be completed, authorised and then passed to the schools Finance department
for entry into the system. Once the claim has been entered onto the system, the paper claim and
receipts should be forwarded to the Accounts Payable department where they will perform random
checks for compliance to the Financial Regulations and Procedures.
Important Note:
2. Enter the Batch Name using the naming convention School/Directorate acronym yyyymmdd
followed by your initials i.e. FINCECS20090730/NJC.
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3. Click on the Enter button.
4. Click on the Open Folder icon in the top left hand corner of the form. A folder has been
created called ‘UK Expense’. This should be selected if it isn’t showing by default.
5. Click or tab into the Invoice Number field and enter the place visited and the date of travel.
6. Click or tab into Invoice Date field and enter the date.
7. Click or tab into the Supplier field and select the name of the employee from the LoV. As there
are thousands of employees and students you should search using the % wildcard and part of
the employee name including the School or Directorate acronym. For example Jamie%Smith
%INSERV.
8. The Site field will default to the School or Directorate.
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9. Click or tab into the Invoice Amount field and enter the total amount of the claim.
10. The Description field may be left blank as the description will need to be entered for each line
entered on the claim.
11. Use the Invoice Lines region of the form to enter the expense claim lines. If the Expense Entry
folder is not displayed, click on the Folder icon to open it (ensure you have clicked into one of
the Invoice Lines).
12. Click or tab into the Type field then select ‘Miscellaneous’ from the LoV.
13. Click or tab into the Amount field to enter the amount of the first item.
14. Click or tab into the Account field. Select the account information from the LoV e.g. 10 –
29200 – AA29000011 – 40051. Click on the icon to reveal the Accounting flexfield form.
Use each the LoV’s to select the accounting codes or simply type them in to each field.
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Important Note:
Leave the Account field blank if you are entering Project related expense items. For Project related expense
items you are required to complete the following fields: Project, Task, Expenditure Organisation, Expenditure
Type, and Expenditure Item Date.
15. Click or tab into the Description field and enter the description of expenses item e.g. Hotel In
Manchester.
16. If you have more than one expense item, repeat the above steps until all rows are entered.
17. Once you have finished entering the employee’s claim, click on the
button to begin entering another claim for a different employee. Repeat the above steps for the
new claim.
18. Once all of the claims have been entered you need to generate the actual invoices. You
19. If you have clicked the button but do not want to enter another claim,
click the Delete button on the toolbar to delete the blank record.
20. If you have exited the form, double click on the Quick Invoice Entry option in the Navigator
screen. Enter the name of the batch that you wish to create invoices for then click on the Find
button.
21. Click on the Create Invoices button.
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22. The Create Invoices form is displayed.
23. Enter today’s date into the GL Date field and tick the Purge checkbox. After each batch is
created the ‘Batch Header’ form needs to be completed and attached to the claims forms and
sent with them to Accounts Payable.
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26. Click on the OK button and close the form.
Important Note:
When you click on the Create Invoice button to generate invoices, a background process is started
to generate the invoice. You can view this process by clicking on the View menu on the Toolbar
and then by selecting the Requests option.
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28. Click on the Find button.
29. The Request form is displayed and you should be able to see the process has completed. If it is
still processing, click the Refresh Data button to update the display on screen.
30. If you click on the View Output button you can see a report which details all of the invoices
generated in the batch.
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31. Close all open forms to return to the Navigator.
The Accounts Payable team takes responsibility from here for the Invoice batches. The AP team will perform
compliance checks and validation. Payment terms for staff and students will be immediate, so, as long as
claims comply with regulations, payments should not be delayed.
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2. The Find Invoices form is displayed.
3. There are various fields that you can use to search for the invoice(s). The most obvious field to
use is the Trading Partner Name field. Enter the name of the supplier or employee whose
invoices you are looking for. As there may be a few invoices, you can use some of the other
fields to narrow your search. For example, if you are looking for an invoice for a particular
amount, enter the value into the Amount field. Alternatively, you may be searching for
invoices that were generated last month. You can use the Date fields to enter a date range.
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You also have the ability to search for the type of Invoice / Credit Note / Prepayment by
selecting from the Type list of values. The Invoice Status region of the form allows you to
select the Status of the Invoice while the Payment list of values allows you to select invoices
that have been paid, partially paid or that are unpaid.
4. Once you have entered your search criteria, click on the Find button.
5. The Invoice Workbench is displayed and will show the results of your search. The toolbar
button would be used to view any attachments such as scanned invoices. If there are any
attachments, the button would look like this:
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6. The following information is available for each transaction:
The 1 General tab is split into three regions:
· Summary region displays information regarding the invoice lines, prepayment
amounts and tax.
· Amount Paid region displays the amount that was paid. If this field is displaying
zeros then the invoice is yet to be paid.
· Status region displays the Status of the invoice, accounted information and any
holds.
7. The 2 Lines tab displays all of the information regarding the individual lines on the invoice.
You will see the line amounts, tax amounts and either the GL account distributions or for
Project related invoices. You will also see the Project, Task, Expenditure Type and
Organisation details.
8. The 3 Holds tab displays information regarding any holds that may have been applied manually
or automatically by the system.
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9. The 4 View Payments tab displays information regarding the payments made against the
invoice. If this tab is empty it means the invoice has not yet been paid.
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From this form, you are able to view an overview of the payment. You can also look at an
overview of the invoice and look at further details of the payment by clicking on the buttons at
the bottom of the form.
11. The 5 Scheduled Payments tab display information regarding the payment due date.
12. The 6 View Prepayment Applications tab is used to view any advances that may have been paid
to the employee or student. If this tab doesn’t display data, this indicates no prepayments were
applied.
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13. If you need to execute another search from the Invoice Workbench, first of all, make sure you
click back into the Invoice Header or the General tab otherwise the search functionality will not
work. Click on the Find icon on the toolbar. This will open the Find Invoices form and
you can enter your new search criteria. If any of the fields are populated with data, click on the
Clear button.
14. The Calculate Balances Owed button can be used to identify which invoices are still waiting to
be paid.
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15. To use this functionality, enter the name of the supplier into the Name field then click on the
Calculate Balances Owed button.
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19. Once you have finished searching for your invoices, click on the in the top right hand
corner of the form.
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Appendix 1 – Support / Further Info
For further support or information please see the Project Arian Website at:
www.cardiff.ac.uk/arian
You will have access to an Oracle Business Champion and other key users within your department
after Go Live up until the end of 2009.
Ongoing support will be provided by INSRV. Please see the INSRV website at:
http://www.cardiff.ac.uk/insrv/it/help/index.html
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Appendix 2 – Navigation Reference
Understand Icons in Oracle Forms
Objective
To understand the toolbar icons
Close Form File + Close Close the current open form/ window
Clear Record Edit + Clear Form Clears data for current record in
Window
Delete Record Edit + Delete Record Deletes the current record if allowed
Edit Edit + Edit Field Opens a larger editing window for the
current field
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Attachments Edit + Attachments Allows a document to be attached to
a record such as a note to a PO
Window Help Help + Window Help Displays General Help for the current
application
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Understand Keyboard Shortcuts
Objective
To understand keyboard shortcuts
To display a list of keyboard shortcuts use Ctrl K to display the following list on the screen.
Function Key
Clear Block F7
Clear Field F5
Clear Form F8
Clear Record F6
Commit Ctrl+S
Delete Ctrl+Up
Down Down
Edit Ctrl+E
Exit F4
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Previous Block Shift+PageUp
Previous Record Up
Print Ctrl+P
Return Return
Scroll Up PageUp
Up Up
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Entering Data in Oracle Fields
Objective
Oracle requires data entry either as free format or by selecting a value from a list for the specific
field.
If a list of values exists for the current field, a small grey box will be displayed at the right end of the
field. If the field holds a list of values (LoV), only an item from the list is acceptable data for the list.
There are 3 types of processes for List of Values data entry
Short List of Values
Long List of Values
A Date Field
The LoV opens a Find Window, to reveal either the full list because it is a small list or a blank
window if it is a long list.
A Short List of Values
When the LoV icon is accessed, the whole list will appear allowing the user to simply select the
required item from the list to the field.
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A Date Field
Inside a date field a List of Values (LoV) which is a button represented by 3 dots . Click the LoV
button to view a calendar which will allow you to select the required date.
Arrows are used to move between months and years. The arrows on the left hand side move by one
month at a time. The arrows on the right hand side move by one year at a time and the blue box
highlights the currently selected date.
The date format is returned as DD-Mon-YYYY.
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Appendix 3 – Internal Trade
Internal Trade
When one School/Directorate supplies another School/Directorate this is referred to as ‘Internal
Trade’.
The process is outlined below:
Central Finance
The ‘Internal’ supplier account must exist. To enable the automatic creation of an invoice once the
PO is receipted the Key Purchasing setup tab must have the ‘Pay On’ option set to ‘Receipt’.
Once the supplier has been setup then the orders can be raised in iProcurement by the
School/Directorate requiring the Goods/Service.
Internal Customer (Requesting School/Directorate)
The Internal Customer will identify goods/services they require and agree price and goods/service in
advance with supplying School Directorate (Accurate prices will reduce more work further in the
process).
The requisition will then be raised in iProcurement as a Non-Catalogue request with the Internal
Supplier i.e. BIOSI Internal Trade –
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If a deposit is required then an additional line should be created. The Category ‘IT (Internal Trade)
should be selected. This will need to be receipted immediately to invoke the automated creation of
the invoice and payment for the deposit.
For example, if you were booking a conference and the total cost was £5000 but a £1000 deposit
was required, enter one line for the conference with an amount of £4000 then add an additional line
for the deposit with an amount of £1000.
Once the Non- Catalogue request is complete you click on the button then proceed
through the Checkout as per normal iProcurement procedures including budgetary control.
Once the requisition has been approved the PO will be emailed to the relevant School/Directorate.
Supplying School
The supplying School/Directorate will receive the PO.
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The Supplying School/Directorate will need to decide the following:
• Can the Goods/Services be Supplied?
NO – you will need to contact the buying School/Directorate to cancel the PO
YES – Are the quantities and price correct on the PO
o YES – supply Goods/Services
o NO – Advise the buying School/Directorate of changes i.e. quantity and
values changes which they will make via iProcurement following the PO
Change Request process.
The Goods/Services will be supplied and the GRN (Goods Received Note) or notification via email
should be provided to the buying School/Directorate.
Requesting School/Directorate
The Goods or Services should be receipted based on the GRN or e-mail notification within
iProcurement within 5 days (or pre-agreed timescale) and any queries should be notified to the
Supplying School/Directorate as soon as possible.
If the service/goods provided/received differs from original requisition then the PO Change Request
Process must be followed.
Transaction is now complete from the Customers perspective.
Supplying School/Directorate
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Suppliers can generate the following report to view ‘un-receipted’ items. This will enable you to then
chase your Customers as necessary:
• Expected Receipts
1. To run this report, log in to your appropriate responsibility then navigate to Reports > Run.
2. The Submit Request form will be displayed. Click on the OK button and the Submit Request
from will be displayed.
3. Select the Expected Receipts Register from the Name LOV (List of Values).
4. A parameter form will be displayed. You can use this form to restrict the amount of
information you wish to see.
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5. Click on the OK button.
6. Click on the Submit button.
7. The Request will start to run and you will be asked if you want to submit another request.
Click on the No button if you do not wish to run further reports.
8. You will be returned to the Navigator.
9. To view the report, select View > Requests from the main menu.
10. Once you have located your request, click on the View Output button.
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Central Finance
The following process needs to be run to automatically create the Invoices for the Internal Trade
PO’s:
• Pay on Receipt Autoinvoice
You can schedule this process to run as necessary.
1. Using your appropriate responsibility navigate to the Request form then select the ‘Pay on
Receipt Autoinvoice’ report form the Name LOV.
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2. The parameter form will be displayed.
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5. The following form is displayed:
6. Within the Run the Job region of the form, specify the frequency that you require the report
to run. For example, to run this job every day, select the Periodically option. The following
additional fields will be displayed:
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7. Enter the ‘Start At’ date and time that you require. If you leave the ‘End At’ date and time,
the report will run continuously.
8. The ‘Re-run’ Every field defaults to everyday but you can change this as required.
9. Click on the OK button.
10. Click on the Submit button.
This report transfers receipted PO’s to the AP Invoice Workbench via Payables Open Interface.
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With the Accounts Payable responsibility the Invoice Validation and Create Accounting processes
should be scheduled to run also. This process makes the “invoices” available for payment.
A “dummy” payment run must be generated in order to transfer the income from the Internal Trade
transaction (invoices) to the supplying School/Directorate. A “dummy” bank account is created
which holds a chart of account code for the supplying School/Directorate.
**Only 1 code can be assigned to an Internal Supplier Account. If Schools or Directorates require
income to be posted to a different account, they will have to request separate supplier accounts to
be created**.
A Payment Process Profile is generated using the “dummy” bank account created.
The payment process will be posted to the General Ledger where the income from the transaction
will appear as a Payment Transaction.
The following report is used to identify the individual transactions:
• Internal Trade Report
The report will detail the following information:
• Supplier Name
• Purchase Order Number
• Purchase Order Line Description
• Purchase Order Date
• Purchase Order Requester
• Chart of accounts (account combination)
• Invoice number / Receipt Number
• Purchase Order Line Amount
Once each transaction has been identified (receipt number and invoice number) a journal in General
Ledger can be processed to move the income to other chart of account codes.
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CSERV Internal Trade
CSERV
CSERV provide the following main services, which will need to be requested through the Internal
Trade process:
• Conferences Services
• Conference Management Services
• Catering Services
• Portering/Manual Handling Services
• Security Services
• Auxiliary Services
Internal Trade ~ Conference Office (not Management Service)
1. Internal Customer ~ contacts Conference Office to discuss and agree service to be
required
2. Conference Office ~ sends provisional confirmation letter to Internal Customer including
details of deposit payable if applicable
3. Internal Customer ~ raises requisition (standard text ~ separate lines per service item)
to include separate line for deposit if applicable
4. Internal Customer ~ requisition approved
5. Oracle ~ PO created and e-mailed to Conference Office
6. School ~ receipts deposit if applicable
7. Conference Office ~ receives PO by e-mail
8. Conference Office ~ checks deposit received, if applicable and journals from suspense
to relevant account
9. Conference Office ~ sends confirmation letter to Internal Customer
10. Once booking has taken place ~ Conference Office determines final breakdown and
sends School confirmation of final breakdown of charges (various amendments can be
requested by the customer in terms of amendments and requirements after the initial
requisition and to the event)(Also, dependant on event, this takes time to obtain details of
charge sheets, external services, room list from residences etc. Can take up to 10 days
to send breakdown to customer)
11. School ~ any variance to original requisition will need to follow PO Change Request
Process
12. School ~ if agree with final breakdown receipt order on Oracle
13. School ~ any queries back to Conference Office
14. Oracle ~ if not receipted within 10 days (because there can be various services involved
in providing a conference service the final breakdown of charges can sometimes take
over a week) School to be sent a reminder e-mail
15. CSERV Finance ~ to run chase reports (Expected Receipts) to chase non receipted
orders
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16. AP ~ once receipted, process run to convert receipts into invoices and then dummy
payment run created by AP which will charge the customer and credit a lump sum into a
suspense account (Oracle code to be confirmed)
17. CSERV Finance ~ excel report to be run to extract relevant information to credit income
to relevant units
Internal Trade ~ Management Services
1. Internal Customer ~ contacts Conference Office to discuss and agree management
service to be required
2. Conference Office ~ sends provisional confirmation letter to Internal Customer detailing
charges
3. Internal Customer ~ raises requisition (standard text ~ separate lines per service item)
for Management Service only ~ will probably need to be in units of £1
4. Internal Customer ~ requisition approved
5. Oracle ~ PO created and e-mailed to Conference Office
6. Conference Office ~ receives PO by e-mail
7. Conference Office ~ sends confirmation letter to Internal Customer
8. Conference Office ~ will raise requisition and approve re goods/services needed for
Management Service to be coded to Short Course account
9. Once booking has taken place~ Conference Office determines final breakdown and
sends School confirmation of final breakdown of changes
10. School ~ any variance to original requisition will need to follow PO Change Request
Process
11. School ~ if agree with final breakdown, receipt management services fee on Oracle
12. School ~ any queries back to Conference Office
13. Oracle ~ if not receipted within 10 days (because there can be various services involved
in providing a management service the final breakdown of charges can sometimes take
over a week) School to be sent a reminder e-mail.
14. CSERV Finance ~ to run chase reports (Expected Receipts) to chase non receipted
orders
15. AP ~ once receipted, process run to convert receipts into invoices and then dummy
payment run created by AP which will charge the customer and credit a lump sum into a
suspense account (Oracle code to be confirmed)
16. CSERV Finance ~ excel report to be run to extract relevant information to credit income
to relevant units
Internal Trade ~ Portering Services (includes Manual Handling) for Chargeable Services
1. Internal Customer ~ contacts Portering/Manual Handling Services to discuss and agree
service to be required
2. Portering/Manual Handling Services ~ if services is chargeable, customer provided
with a quote for the service and asked to raise a requisition (standard text) via Oracle
3. Internal Customer ~ raises requisition (standard text)
4. Internal Customer ~ requisition approved
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5. Oracle ~ PO created and e-mailed to Portering Services e-mail address (specific e-mail
address for requisitions)
6. Portering/Manual Handling Services ~ receives PO by e-mail and at this point is a
confirmed booking
7. Once service has been provided~ Portering/Manual Handling Services determines
final cost of service and sends customer confirmation of final charge
8. School ~ if agree with final breakdown receipt order on Oracle
9. School ~ any variance to original requisition will need to follow PO Change Request
Process
10. School ~ any queries back to Portering/Manual Handling Services
11. Oracle ~ if not receipted within 5 days customer to be sent a reminder e-mail
12. CSERV Finance ~ to run chase reports (Expected Receipts) to chase non receipted
orders
13. AP ~ once receipted, process run to convert receipts into invoices and then dummy
payment run created by AP which will charge the customer and credit a lump sum to the
appropriate CSERV code.
14. CSERV Finance ~ excel report to be run to extract relevant information for SECTY to
check that income received is correct and to record that income has been received
Internal Trade ~ Security Provision for Chargeable Services
1. Internal Customer ~ contacts Security Services to discuss and agree service to be
required
2. Security Services ~ if services is chargeable, customer provided with a quote for the
service and asked to raise a requisition (standard text) via Oracle
3. Internal Customer ~ raises requisition (standard text)
4. Internal Customer ~ requisition approved
5. Oracle ~ PO created and e-mailed to Security Services e-mail address (specific e-mail
address for requisitions)
6. Security Services ~ receives PO by e-mail and at this point is a confirmed booking
7. Once service has been provided Security Services determines final cost of service and
sends customer confirmation of final charge
8. School ~ if agree with final breakdown receipt order on Oracle
9. School ~ any variance to original requisition will need to follow PO Change Request
Process
10. School ~ any queries back to Security Services
11. Oracle ~ if not receipted within 5 days customer to be sent a reminder e-mail
12. CSERV Finance ~ to run chase reports (Expected Receipts) to chase non receipted
orders
13. AP ~ once receipted, process run to convert receipts into invoices and then dummy
payment run created by AP which will charge the customer and credit a lump sum to the
appropriate CSERV code
14. CSERV Finance ~ excel report to be run to extract relevant information for SECTY to
check that income received is correct and to record that income has been received
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Internal Trade ~ Auxiliary Services for Chargeable Services
1. Internal Customer ~ contacts Security Services to discuss and agree service to be
required
2. Auxiliary Services ~ if services is chargeable, customer provided with a quote for the
service and asked to raise a requisition (standard text) via Oracle
3. Internal Customer ~ raises requisition (standard text)
4. Internal Customer ~ requisition approved
5. Oracle ~ PO created and e-mailed to Security Services e-mail address (specific e-mail
address for requisitions)
6. Auxiliary Services ~ receives PO by e-mail and at this point is a confirmed booking
7. Once service has been provided Auxiliary Services determines final cost of service and
sends customer confirmation of final charge
8. School ~ if agree with final breakdown receipt order on Oracle
9. School ~ any variance to original requisition will need to follow PO Change Request
Process
10. School ~ any queries back to Auxiliary Services
11. Oracle ~ if not receipted within 5 days customer to be sent a reminder e-mail
12. CSERV Finance ~ to run chase reports (Expected Receipts) to chase non receipted
orders
13. AP ~ once receipted, process run to convert receipts into invoices and then dummy
payment run created by AP which will charge the customer and credit a lump sum to the
appropriate CSERV code
14. CSERV Finance ~ excel report to be run to extract relevant information for SECTY to
check that income received is correct and to record that income has been received
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