Dhaval Agri Exports LLP

Document Name: Communication matrix

Document ID: DAE/ANNEXURE/04 Issue Date: 01.02.2019
Page No.: 1 of 1 Revision No.: 00

Sn. Subject Method adopted Personnel involved Responsibility

1 Customer By e-mail, Marketing production, Marketing incharge
Requirements telecommunication, by Food safety team
written mail. leader
2 System Food safety manual and Production Food safety team leader
Requirements food safety procedure Q.c.
manual, work Maintenance
instructions, sop Packaging
documents and formats. Marketing
Purchase

3 Status in competition Half yearly meeting Management Marketing incharge

Marketing
4 Market feedbacks On yearly basis by Marketing Marketing incharge
customer feed back Production
q.c. & fstl
5 Company level Half yearly meeting Management Management
performance Marketing
6 Legal requirements Half yearly meeting as & Adminstration Management
when required
7 Latest audit findings Audit report circulated All functional incharge Food safety team leader

8 System amendments Amendment list All functional incharge Food safety team leader
circulated
9 Improvement actions Display on notice board All functional incharge Food safety team leader
corrective actions
initiated
10 Food safety policy Display at prominent To all Management
points in organisation
11 Food safety objectives Display at prominent To all Management
points in organisation
12 Product recall/withdrawal Communication by emails Food safety team Management
and meeting /withdrawal team
13 Supplier (purchasing, By emails, written Management Management
approval, evaluation) documents and personal Qc Administration manager
visit Administration
14 Pest control activities Contract/ by written Maintenance Maintenance in-charge /
document Food safety team fstl
15 Production Production Production Production head
16 Qc and lab Testing and quality Qc Qc incharge
control Lab
17 Employee welfare Medical check up, Administration Administration manager
advances, esi