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  • SLA Report - Barmer - September 2023

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    kamina.yaar099
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    The document is a monthly SLA report from an ambulance service provider seeking approval from the project director of the PIU Barmer. It provides details of two ambulances deployed in Kair Fakir Ki Dhani and Nimbsar, including their response times, system uptime scores, total SLA scores, and number of calls attended for the period of September 1-30, 2023. The provider is requesting the project director's approval on the SLA details to receive payment of Rs. 1,56,133 for each ambulance. Enclosed with the report are the SLA records, attendance sheets, and GPS data for review.

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    SLA

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    The document is a monthly SLA report from an ambulance service provider seeking approval from the project director of the PIU Barmer. It provides details of two ambulances deployed in Kair Fakir Ki Dhani and Nimbsar, including their response times, system uptime scores, total SLA scores, and number of calls attended for the period of September 1-30, 2023. The provider is requesting the project director's approval on the SLA details to receive payment of Rs. 1,56,133 for each ambulance. Enclosed with the report are the SLA records, attendance sheets, and GPS data for review.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    6 views1 page

    SLA Report - Barmer - September 2023

    Uploaded by

    kamina.yaar099
    The document is a monthly SLA report from an ambulance service provider seeking approval from the project director of the PIU Barmer. It provides details of two ambulances deployed in Kair Fakir Ki Dhani and Nimbsar, including their response times, system uptime scores, total SLA scores, and number of calls attended for the period of September 1-30, 2023. The provider is requesting the project director's approval on the SLA details to receive payment of Rs. 1,56,133 for each ambulance. Enclosed with the report are the SLA records, attendance sheets, and GPS data for review.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    To,

    The project Director


    BARMER PIU, NHAI
    Subject: Submission and approval on Monthly SLA report for ambulances deployed under PIU Barmer

    Dear Sir,
    As per the cited subject, kindly find below SLA Details and provide your approval on the same.
    Billing Period 01 to 30 September 2023

    S. Vehicle reg no Location Deployment No of Average SLA Score for SLA score for Total SLA No. of Total Penalty for Payment due
    no Date cases response Response time System uptime score for calls not non-compliance of after
    time for (out of 70) for (out of 30) for the the month attended SLA as well as not deduction of
    the month the month (out of 100) attending calls all penalties
    month
    1 MH04KU2027 Kair Fakir 24/10/2021 0 0 Min 70 30 100 0 1,56,133.00
    Ki Dhani
    2 MH04KU2013 Nimbsar 22/10/2021 2 3.30 Min 70 30 100 0 1,56,133.00

    Thanks and regards,

    Authorised Signatory:
    For S. P. Automotive in JV with UnM Lifecare Pvt Ltd.

    Encl: SLA reports for each incident and each ambulance along with the attendance record of the manpower and GPS report

    Recommendation of the Project Director, PIU Barmer (Approved/Not Approved)


    Signature:
    Name of Project Director:
    Date:

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