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Easily create User Manuals & Guides

for your product
With Document360, you can help customers with all the required
instructions & guides in one place.

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Trusted by global brands

#1 rated for knowledge base software

among leading platforms

MEET DOCUMENT360

Everything you need, in one place

Features that matter the most to improve your overall article publishing and consumption experience.

Portal Site Widget API Documentation

Knowledge Base Portal

For Editors, Writers, and Reviewers

An advanced portal for content producers,

with the state of the art editor, category
manager, analytics and more.

Learn more

Why Choose Document360?

10,000+ people build better customer experiences with Document360

Create & Manage Easily Real-time Search Engine Branding & Customization
Advanced portal with the content An AI-powered search engine that Style your user manuals &
editor, category manager, versioning, returns context-based results in documentation with branded colors,
etc. seconds for customers. custom domain & more.

Analytics Collect Rating & Feedback Integrations & Extensions

Get insights about user engagement Allow users to rate your manuals Connect Document360 to your
and make data-backed decisions. through feedback & make your favorite tools using built-in
articles better. integrations.

Scale your customer

service without 89%
increasing support cost
Of millennials use a search engine to nd
answers before making a call to get customer
service.
Explore our customer sites

73%
Of people prefer self-service support over waiting
for a reply.

57%
Of calls come from customers who visited the
company’s website rst.

Trusted by thousands of users in over 100+ countries