Commercial proposal

Everything you need for training,

motivation, communication in one online
platform for personnel management.

Platform placement in a secure cloud, SaaS solution.

shekar.s@cleverlms.com

www.e-queo.com
Sections are customized to meet your business needs

Functionality Motivation

Ratings
General Ranking of users based on the points scored on
the platform.
Home page Privilege Club (Gift Shop)
Everything important and necessary in the form of widgets. For organizing loyalty programs and employee motivation. Gifts are
Employee profile and training progress. exchanged for points.
Knowledge Base Awards
Useful information in one place. Longrides HTML5, Manager and administrator functionality. You can give feedback to the
document database, corporate contact book. employee in the form of rewards-badges with points that affect the
rating. Linking results works and training.
Media library
A corporate video hosting service that contains recommended
photos and videos collected as best practices. Content is added by Communication
admins or created by users themselves.
Events Messages
Calendar of events and trainings of the company with the possibility The company's news feed with likes and discussions in the comments.
of recording. Participation from the app-built-in Zoom. Manager's Feed
Manager's functionality for communication within their team.

Training Surveys
Collect feedback from employees.

Training programs (learning paths)

The employee's development path consists of an unlimited Management and control
number of materials with the specified logic of passing.

Tests and Prof. tests
Tests for certification and evaluation prof. competencies.
Tasks *
Collect feedback from users and send responses via the app
(checklists, questionnaires, QR-codes, photos, and files).
My results: training + rewards + business indicators (KPI)
Learning outcomes and rewards received. Business-indicators.
List of materials with detailed statistics.
My team: dashboards and statistics
Manager's mobile account, statistics on subordinates and the ability to
actively manage the team.

* Additional cost more about functional features cleverlms.com

Details IT services included in the price

IT-infrastructure and related services IT-expenses

Cloud licenses
o non-personalized licenses for users/managers in the required number
o non-personalized licenses for administrators (not limited)

Cloud placement in accordance with the Regulation 2016/679/EU of the European Parliament and of the
Council (“GDPR”)
o Cloud rental according to the requirements of GDPR https://cloud.google.com/security

Cloud IT infrastructure and included IT costs

o Providing an Internet channel with a speed of up to 4 GB\sec;
o IT costs associated with system maintenance (logging, monitoring, double backup, backup recovery)
o Ensuring the availability of the system at the level of 99.5% per year.
o Availability of monitoring, log analysis, incident response according to the level of technical support and warranty.
o Provision of dedicated cloud storage for content up to 100 GB
o CDN services (improved content download speed), increases the speed of work several times
o The cost of SMS for two-factor SMS verification of users by phone during authorization \ password recovery.
o Mailing service for authorization\password recovery\notifications.
IT integration and user authorization
o Open API for integration with any IT systems of customers(data on KPI, statistics and etc)
o Includes free authorization setup using third-party services (Active Directory Federation Services (ADFS), Microsoft Identity Server, Ping
Federate, WSO2 Identity Server, KeyCloak, Blitz Identity Server, Bitrix24, Laravel Passport) **

* Additional authorization methods are possible upon request for paid revision.
cleverlms.com
 Details of platform launch services included in the price

Launching and configuring a personalized platform

Personal project manager on all contract time
(consultation on the platform development roadmap and new
features)
Briefing Consultation Branding

We study your needs, we tell We help you set up the platform "by Our designer will help you with the
you about our capabilities default , turn on everything you need, unique style of your mobile apps and
and turn off what you need later. web portal

Application Help with publishing Landing page

Building a mobile app for We advise you on working We provide a standard version branded
your task independently with app stores AppStore, information the landing page of your
Google Play, Huawei portal *

We will train your administrators

o Webinar learning how to work in the control panel
o Technical support will always answer questions by phone, chat and mail

Enhanced support for 3 months (administrators and users)

oFree support for your users on the first line, during the launch
* We will help you choose a domain, create a unique one landing page you can also manage mobile app stores for a fee instead of you.
cleverlms.com
Details of platform launch services included in the price

Your Digital Platform Kit

Personalized landing page

o A single place to log in to the web version and download mobile applications,
FAQ for users example https://kb.help-lms.com/

Own mobile apps

o For users and managers iOS and Android (placement in App Store and Google Play)
work even on older smartphones on Android from 5.0 and iOS from 10.0.
Full-featured offline mode, work offline, without Internet

Web- portal version

o for users and managers for computers. Full featured version similar to mobile
apps

Web-app for platform administrators

o Content Management Panel, by users, using the settings and the editor training
programs, video courses,tests and surveys.
o Configurable access level and the required number of administrator accounts.
o Cloud storage for content

cleverlms.com
Details of platform launch services included in the price

Your Digital Platform Kit

Personalized landing page

o A single place to log in to the web version and download mobile apps, FAQ
example for users https://kb.help-lms.com/

Own mobile apps

o For users and managers iOS and Android (placement in App Store and Google Play)
work even on older smartphones on Android from 5.0 and iOS from 10.0.
Full-featured offline mode, work offline, without Internet

Web- portal version

o for users and managers for computers. Full featured version similar to mobile
apps

Web-app for platform administrators

o Content Management Panel, by users, using the settings and the editor training
programs, video courses,tests and surveys.
o Configurable access level and the required number of administrator accounts.
o Cloud storage for content

cleverlms.com
Details of platform launch services included in the price

Your Digital Platform Kit

Personalized landing page

o A single place to log in to the web version and download mobile apps, FAQ
example for users https://kb.help-lms.com/

Own mobile apps

o For users and managers iOS and Android (placement in App Store and Google Play)
work even on older smartphones on Android from 5.0 and iOS from 10.0.
Full-featured offline mode, work offline, without Internet

Web- portal version

o for users and managers for computers. Full featured version similar to mobile
apps

Web-app for platform administrators

o Content Management Panel, by users, using the settings and the editor training
programs, video courses,tests and surveys.
o Configurable access level and the required number of administrator accounts.
o Cloud storage for content

cleverlms.com
Details of platform launch services included in the price

Your Digital Platform Kit

Personalized landing page

o A single place to log in to the web version and download mobile apps, FAQ
example for users https://kb.help-lms.com/

Own mobile apps

o For users and managers iOS and Android (placement in App Store and Google Play)
work even on older smartphones on Android from 5.0 and iOS from 10.0.
Full-featured offline mode, work offline, without Internet

Web- portal version

o for users and managers for computers. Full featured version similar to mobile
apps

Web-app for platform administrators

o Content Management Panel, by users, using the settings and the editor training
programs, video courses,tests and surveys.
o Configurable access level and the required number of administrator accounts.
o Cloud storage for content

cleverlms.com
Details of IT services included in the price

Support during the contract, technical support,

updates

Guaranteed technical support for operability

o Technical support and consulting of Help desk administrators by mail, chat in the Control Panel
o 2nd line of technical support for users and administrators, classification of errors.
o Elimination of platform performance failures, correction of errors in time
Regular technical updates
o Technical updates of mobile applications (security updates, new versions of Android \ iOS, new
smartphones and tablets)
o Testing of mobile applications with technical updates
Functional updates and contract maintenance
o Functionality updates in accordance with the Development Roadmap
o Monthly training of administrators in new functionality (webinar)
o Online consultation of the Equio technical support team
o Dedicated project manager for consultations on additional features
The scheme of technical support during the contract

Customer support and service level

SLA (Service Level Agreement)

Bug/problem correction cycle
Guaranteed technical support with an agreed level of service (the
time for which the problem should be fixed )
1st line of technical support on the client side or
CleverLMS (additional service)
o Collecting user requests about possible bugs
o Consultation of applicants

Users 🤳
o The level of satisfaction with technical support (CSI) = 94
% of those who applied gave us a rating
"Excellent“ 2nd line of technical support on the CleverLMS side
o 99.9% of all requests to technical support are solved in 2.5 o Checking requests for a "Possible bug“
o Confirmation of the defect, determination of criticality
hours. 60% of requests in 30 minutes

o 99.5 % - the level of service availability per year *

Development Team on the CleverLMS side
o 12 testers test each update for more than 1,200 use
o Bug fixes
cases

Quality Department from the CleverLMS side

o Checking for fixes and updating the entire platform

• Unavailability criterion: no user can use the platform regardless of the device used (iOS\Android\Web)
• Updates that solve accessibility problems are filled in as soon as they are ready, outside the schedule of standard working hours cleverlms.com
SaaS

Detailed pricing in the cloud* (SaaS)

up to 100 users/month 100+ users/month

$7
Monthly fee per user
$5
Flexible pricing system
License price per year $6 000 depending on
the number of users.
Customer & Technical Support
$0 We will calculate the budget
for your needs.
Customization & placement of
$3 000
mobile app
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cleverlms.com
Keep your corporate
communications at hand

cleverlms.com
+41 79 887 23 46
+91 892 526 23 99

shekar.s@cleverlms.com