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The best products don’t have the best features.
They tell the best stories.
Here’s a lesson on storytelling to grow your
business or startup:
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My wife bought salt from San Juan Island Sea
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But we also got a masterclass in storytelling to
hook your customers and turn them into fans.
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One ad
The salt arrived with a small card that shared
the process for producing the salt and their
journey to learn that process.
Here’s what the card said (and how you can
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1. Introduce yourself and hook the reader.
The founder introduces himself and hooks the
reader by making them wonder...
“Making salt from seawater? How do you do
that?!”
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| first tried making sea salt years ago when my
best friend and | decided we'd save money by
collecting seawater from the beach and making
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2. Share the problem you faced.
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He makes a comment about boiling water on his
parents’ stove.
He then explains why boiled sea salt isn’t ideal
because it requires lots of fossil fuel.
The only problem was that to make it we boiled
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artisan salt) can require as much as 2 lbs of
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3. Share your solution (and how you came up
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He shares how his experience working on
vegetable farms helped him come up with a
solution:
Slowly evaporating large ponds of seawater
inside greenhouses.
After working on vegetable farms for several
years after college, | have found a better way.
Now our process uses the power of the sun to
slowly evaporate large ponds of seawater
inside greenhouses, without any fans, heaters
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4. Share your company’s competitive
advantage.
He shares how his production process is
superior to other sea salt farmers.
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5. Elaborate on how your product is superior.
He shares how his sea salt is better than other
chemically refined sea salts.
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refined to be 99% sodium chloride, the ocean
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makeup and we let those trace minerals
(calcium, magnesium, potassium, and much
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6. Make it personal.
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they actually are.
This can work against them.
Brady leans into his business’s “smallness”, by
sharing a family photo!
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Onur Uletiad
Too often we think about our products as just a
product.
But the best brands think of products as an
experience.
An experience where you can tell a story to
make your product even more appealing.
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