KPI Score Card - Appraisal Form

(April 2022 - March 2023)

Employee Details

Emp. Cd.:20365 Name: B MUKUNDARAO Designation:SENIOR ENGINEER

Grade:O3 Department: SALES & MARKETING Section/Div.:SERVICES-SCH

Total Exp.:19Years Qualification: 10th DOB: 03-04-1972 DOJ: 05-12-2015

Section-I - Assessment of KPI: To be filled by Appraise and Reviewed by Appraiser.

Sl. Parameters/ Key Performance Indicators (KPI)/ UOM Actual Target Actual % Weig-
Key Result Areas (KRA) Performance Goals 21-22 22-23 22-23 Ach'n htage

PDI & Machine Installation within 2 days of % of Installation 100 100 100 100 5
delivery

MTTR Hours 4.5 3.5 2.2 100 10

100%
Retro fitment and Field Validation completion as
completion as 100 100 100 100 5
per the timeline
per timeline
1 PRODUCTIVITY
Machines should be covered either under ALC, % 75 100 100 100 5
Season or off season service & Warranty.
Off season maintenance % of coverage 100 100 100 100 10

Qty of
Blade Sales/Parts Sales Blades/Parts 410/12L 750/20L 590/20L 95 10
Sales

2 COST SCH Warranty cost Reduce (Upto 50%) CPU in Lakh 0 0.50L 10

TCR to be generated within 24 Hrs. for every new,

% 100 100 100 100 5
major and (0,<20 MIS) customer complaints

No of training programme to Customer on

effective use of the SCH and 100 % of reduction
3 QUALITY % 100 100 100 100 10
of customer complaints due to customer not
education and poor maintenance

100% Claim along with proper justification report

No. of days (<15
and warranty claim submission within 15 days 100 15 10
days)
from date of repair
Dealer/ Service Manpower Training No Of Trainings 5 2 2 100 5
Product feedback/suggestion on Product No of Feedbacks 2 2 0 0 5
4 IMPROVEMENT Development

Self Improvement Reporting 95 100 90 90 5.0

Skilled
5 Safety Number of Reportable Accident No of Accidents 0 0 0 100 5
5 10
Total Achievement Score

(If Required more Sheets can be used or separate supporting to be used)

B MUKUNDARAO
Signature of Appraise Signature of Appraiser
 KPI Score Card - Appraisal Form
(April 2022 - March 2023)

Section-II - Annual Performance Review Comments - To be filled by Appraise and Appraiser

Appraise's Annual Review Comments Appraiser's Annual Review Comments
What factors helped or hindered Appriase's during the period under review. What factors helped or hindered Appriase's during the period under review.
1

Speedy task completion with reducing time consumption to complete the

repeated complaints

Significant contributions made by Appraise over and above his KPI. Significant contributions made by Appraise over and above his KPI.
2

Communicating with Customer & Dealer and made possible to reach the
Spares in time through transit and on call availability to the customers
whenever they need

Section-III - Personal & Career Development: To be filled by Appraise in consultation with Appraiser.
1). What have been your Significant Learning during the year. 2). List down the skills you have acquired during the year
Got More knowledge on Cummins engine, fittment speed improvement and Got some Knowledge on Electrical to Solve the Issue independently looking for further
Understanding the customer mentallity improvement in my skill set

3). List down the areas you would like to improve further. 4). What is your career aspiration.
Hydraulic & Electrical Expert for SSCH
Need training sessions related to electrical circuits,wiring issues and hydraulics Salary Hike

B MUKUNDARAO
Signature of Appraise Signature of Appraiser

Section-IV - Potential Assessment - To be filled by Appraiser and Reviewer

1. Are the Appraise's abilities best used in his current role/job? If NO, what role/ job he should be assigned for best use of his current abilities.

2. Is the Appraise capable of taking higher responsibilities? If yes, what kind of higher responsibility can he be given and in what frame?

Section-V - Overall Performance Rating & Promotion Recommendation: To be filled by Appraiser and Reviewer
Overall Performance Rating (Please Tick - a) Promotion / Job Enhancement Recommendation (Pls Tick -a)
Outstanding (a) Recommended for Promotion

Very Good (b) Recommended for Promotion & Transfer

Good (c) Recommended for Higher Responsibilities

Average (d) Not Eligible for Recommendation

Poor (Recommendations should be inline with guidelines)

(In Case of Promotion Recommendation Separate Justification Sheet should be attached)
Any Other Comments:

B MUKUNDARAO
Signature of Appraiser Date: Signature of Reviewer
12-2015

Ach'n
Score

10

10

10

10

10

4.5

5 0
93.50

aiser
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 Attributes Assessment Form
(April 2022 - March 2023)
Employee Details
Emp. Cd.: 20365 Name: B MUKUNDARAO Designation:Senior Engineer
Grade: O3 Department: Sales & Marketing Section/Div.:Services-SCH
Total Exp.: 19Years Qualification: 10th DOB: 03/04/1972 DOJ: 05/12/2015
Section-I - Assessment of Qualities & Attributes: To be filled by Appraise and Appraiser.
Qualities & Attributes Self Score By Critical Incidents (To be filled by App
Sl. (Each Qualities & Attributes to be rated on a 5 point scale Appraisal Appraiser & Appraiser)
rating, where 1 is lowest & 5 is highest) (1 to 5) (1 to 5)
Job Knowledge: Improvising my skills and knowledge
Detailed understanding and application of systems, involving in new problems to solve.
1 procedures and work processes. 4
Demonstrated efforts to constantly upgrade his skill &
knowledge.
Work Contribution / Output : Giving my contribution in Service,Sto
Delivery of job/task in terms of quality and quantity maintaining to satisfy customer prov
2 consistently on time in full. 5 his needs on time as per requiremen
Accuracy & neatness of job, focus on waste control.

Planning and Implementation: I can able to implement and organizi

3 Planning, organizing and implementing of jobs/tasks 5 plan before and getting the results as
efficiently. planned.

Initiative: Taking intiative on different aspects ,

Task delivery through self initiative & completion on his own. success in intiation of task on own w
Delivery of work smoothly without instructions, solving any insturctions.
4 4
problems on his own under constraints.

Discipline, Puntuality and Attendance Full filling my job in all aspects upto
Continuous trait of positive conduct and behaviour with due level with Discipline,Punctuality and
consideration to rules and practices. Attending the job with no delays.
5 5

Dependability: Gathering the sources and knowledg

Delivery of tasks/job with reliability, availability and required to finish job helps to to jon
6 trustworthiness at any time and situation with minimum 4 time and with minimum supervision.
supervision.

Integrity, Loyalty and Commitment Showing my Integrity,Loyalty and

Delivers task/jobs with equity, honesty and following the commitment to staisfy the customer
highest standard of professionalism in organization and in service as well as increasing the co
7 stakeholders interest. 4 sales and cost reducing in failure par

Communication: Implementing the ideas for better

Presenting ideas / suggestions. functioning of machine.Open to recie
8 Communication with seniors, peers & subordinates. 4 suggestions for improving self skills a
finish the job in short time.

Interpersonal Relationship and Team Work Having very good interpersonal relati
9 Interpersonal Relationship & Team Work within department 4 between colleagues and other depar
& other with departments. either for parts or doing the job.

Safety, Health, Environment & TPM Being Safety is first to run the life sm
Safety, Health & Environment measures implementation. Giving suggestion or correction so it h
Participation in Safety, Health & Environment related improve TPM.
10 activities. 4
Participation in Kaizen & TPM activities.

Total 43 Appraiser Score is Final for Revi

 Attributes Assessment Form
(April 2022 - March 2023)

B MUKUNDARAO
Signature of Appraise Signature of Appraiser
Section-II - Annual Performance Review Comments - To be filled by Appraise and Appraiser
Appraise's Annual Review Comments Appraiser's Annual Review Comments
What factors helped or hindered Appriase's during the period What factors helped or hindered Appriase's during the period u
1 under review. review.
Healty relationship with customers and timely response to their problems
helped me

Significant contributions made by Appraise over and above his Significant contributions made by Appraise over and above his
2 KPI.
Communicating with Customer & Dealer and made possible to reach the
Spares in time through transit on call availability to the customers whenever
necessary

Section-III - Personal & Career Development: To be filled by Appraise and Reviewed by Appraiser.
1). What have been your Significant Learning during the year. Gain 2). List down the skills you have acquired during the year
More knowledge on Cummins engine Speedy fitment of FIP and Got some Knowledge on Electrical to Solve the Issue independe
machine related parts within the minimum timeline

3). List down the areas you would like to improve further. 4). What is your career aspiration.
Need Hydraulic & Electrical Expert for SSCH
electrical training and Error Codes Need Salary Hike
Hydraulics indepth Training.

B MUKUNDARAO
Signature of Appraise Signature of Appraiser

Section-IV - Potential Assessment - To be filled by Appraiser and Reviewer

1. Are the Appraise's abilities best used in his current role/job? If NO, what role/ job he should be assigned for best use of his curren
abilities.

2. Is the Appraise capable of taking higher responsibilities? If yes, what kind of higher responsibility can he be given and in what fram
.

Section-V - Overall Performance Rating & Promotion Recommendation: To be filled by Appraiser and Reviewer
Overall Performance Rating (Please Tick - a) Promotion / Job Enhancement Recommendation (Pls Tick
Outstanding (a) Recommended for Promotion
Very Good (b) Recommended for Promotion & Transfer
Good (c) Recommended for Higher Responsibilities
Average (d) Not Eligible for Recommendation
Poor (Recommendations should be inline with guidelines)
(In Case of Promotion Recommendation Separate Justification Sheet should be attached)
Any Other Comments/ Recommentations:
 Attributes Assessment Form
(April 2022 - March 2023)
Any Other Comments/ Recommentations:

B MUKUNDARAO
Signature of Appraiser Date: Signature of Reviewer
/2015

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