Professional Documents
Culture Documents
ScienceDirect
International Journal of Project Management xx (2014) xxx – xxx
www.elsevier.com/locate/ijproman
Received 14 October 2013; received in revised form 3 March 2014; accepted 8 April 2014
Abstract
This study operationalizes an existing concept for the categorization of governance approaches for projects. For that the concept's four
governance paradigms, based on the overlay of the shareholder–stakeholder orientation with the behavior–outcome control of a project's parent
organization are measured. The measurement dimensions were derived from the intersection of governance and organization theory with project
management theory, thereby addressing those areas of corporate governance and organizational control that extend into projects. The application of
the measurement construct, its validity and reliability are tested through a world-wide questionnaire with 478 responses. Analysis of the responses
shows the differences in governance structures for projects by country, project size, and project type. The results are important for managers
developing governance structures and academics developing governance theories.
© 2014 Elsevier Ltd. APM and IPMA. All rights reserved.
http://dx.doi.org/10.1016/j.ijproman.2014.04.005
0263-7863/00/© 2014 Elsevier Ltd. APM and IPMA. All rights reserved.
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
2 R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx 3
the impact of relationships on the behaviors of individuals. At the agile methods in project management. This paradigm allows for
heart of the model is the determination of governance efforts and flexibility and frequently changing requirements from project
structures that lead to an equilibrium of trust and control as the stakeholders.
mechanism to balance the hard and soft elements for governance. The four paradigms are not mutually exclusive. Depending
This model is to some extent neutral to corporate governance on the particular contribution of individual organizational units
orientation, as it addresses the impact of corporate governance on to the corporate strategy different paradigms may be exercised
GoP only indirectly through trust or organizational structures. in different parts of the organization. Examples include a
The model by Müller (2009) explains GoP through four dominance of stakeholder orientation in R&D departments and
governance paradigms. For that it addresses corporate governance a shareholder orientation in maintenance departments. This
orientation and control orientation at the level of the organiza- model bridges between corporate governance and GoP as
tional unit that governs a project. The corporate governance described in the introduction section and will be operational-
dimension builds on Clarke (1998) and Hernandez (2012) ized and subsequently tested in this paper.
models. Both claim that a corporation's governance orientation
can be found on a continuum from shareholder to stakeholder 3. Operationalization of the model
orientation (or a pendulum that swings between shareholder and
stakeholder orientation). The GoP model aims for identification The aim of the paper is to develop a categorization system, not
of the dominant orientation. In other words: Is the unit governing a fine-grained measurement system for the four governance
a project more shareholder or more stakeholder oriented? The paradigms. Objective is to detect the dominance of either
second dimension addresses the type of control exercised by the shareholder or stakeholder attitude and either behavior or
governing institution over the project and its manager. This outcome control attitude in the organization governing projects,
follows Brown & Eisenhardt (1997), Ouchi and Price (1978) and to categorize them in accordance with the paradigm model.
Ouchi (1980) by distinguishing between organizational control Notwithstanding other dimensions of corporate governance the
that merely focuses on goal accomplishment by controling focus in the operationalization is on the two dimensions of the
outcomes (e.g. reaching of set objectives), versus merely on four paradigm model. This was driven by the question: Which
compliance in employees behavior (e.g. following a process, such sub-dimension of corporate governance orientation (sharehold-
as a project management methodology). Overlaying the corporate er–stakeholder) and organizational control (behavior–outcome)
governance orientation with the control orientation yields four extend into the governance of projects. This was addressed
distinct paradigms for governing the projects in an organizational through a literature review for the identification of themes
unit. Table 1 visualizes the model and its four paradigms. More extending from corporate governance and organizational control
details can be found in Müller (2009). into GoP. Ten dimensions were found, which are described
A shareholder oriented organization with an outcome below.
control focus applies a ‘flexible economist paradigm’. The
aim is achieving the highest possible return on investment for 3.1. Operationalizing shareholder versus stakeholder orientation
the organization's shareholders by flexibly applying the most
effective project management methods, tools and techniques The dominance of a shareholder orientation is indicative of an
and management approaches for the project. PMOs can provide underlying value of maximizing shareholder wealth relative to
relevant training and support of project managers in using tools the requirements of other stakeholders, whereas the dominance of
and techniques. stakeholder orientation indicates a wider spectrum of stake-
A shareholder oriented organization with a behavior control holders to serve, of which shareholders are one (Clarke, 1998;
focus is termed a ‘conformist paradigm’. This paradigm Davis et al., 1997)
emphasizes conformance and compliance with existing meth- Five subject areas were recognized as overlapping in the
odologies and processes. Assumption is that efficiency is corporate governance and GoP literature: decision making,
reached by following the process. This paradigm is especially remuneration, legitimacy, financial objectives, and long-term
interesting for organizations with non-complex projects and a objectives. Table 2 shows examples of related literature for
homogenous set of project types. each area and its related measurement item. The questions are
Organizations with a stakeholder orientation using outcome in line with popular dimensions of governance definitions, such
as their control mechanism are described as using a ‘versatile as those developed by Nordberg (2011), Larcker and Tayan
artist’ paradigm. These organizations exercise versatility by (2011), Monks and Minow (1995) and Müller (2009), and
balancing a diverse set of often conflicting requirements, shown as the top five questions in the Appendix A.
stemming from the variety of stakeholders. Most likely these
organizations employ the most senior and experienced project 3.1.1. Decision making
managers and have them guided by a strategic PMO, which A classic theme in governance is the question whether
defines the organization's portfolio of project management managers' decisions should be governed by the desire to
practices and trainings. maximize value for shareholders (i.e. shareholder orientation of
A stakeholder oriented organization with behavioral control the firm), or balance the requirements of a diverse set of
focus produces the ‘agile pragmatist paradigm’. This paradigm stakeholders (stakeholder orientation of the firm). A prominent
is highly process focused, in line with the current stream of proponent of the former is Michael Jensen, who, for example,
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
4 R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx
argues that value creation must be focused in order to avoid 3.1.4. Financial objectives
confusion among managers (Jensen, 2010). This is counter- In a now classic article Milton Friedman (1970) takes a
balanced by proponents of stakeholder approaches, who shareholder theory perspective when outlining the importance
understand stakeholders as “those groups without whose of financial objectives, such as company profits, over social
support the organization would cease to exists” (Stanford responsibilities of a firm. Contrarily, stakeholder theory based
Research Institute, quoted in Donaldson & Preston, 1995), and studies show that the relationship managers have with the
therefore try to satisfy the requirements of a variety of stakeholders of their firms have significant direct and indirect
stakeholders, albeit at varying priories (Donaldson & Preston, impact on the firms results (Berman et al., 1999). The subject is
1995). This subject has been addressed in GoP, for example by also addressed in GoP. For example by Ibbs and Kwak (1997)
writers on stakeholder satisfaction frameworks and scales, such for maximizing project sponsor returns, or Müller and Turner
as Atkinson (1999) or Turner and Zolin (2012). (2007) for balancing shareholder and sponsor returns in
different geographies.
3.1.2. Remuneration
3.1.5. Long-term objectives
Another classic theme in governance is the question whether
Another classic theme is that of the long-term objectives.
managers' remuneration should be tight to corporate perfor-
Friedman (1970) argues for profitability as a focused long-term
mance or not. Proponents of the former showed that this is
objective from a shareholder theory perspective, whereas
dominant practice in many parts of the World (e.g. Benito &
Freeman et al. (2004) point to the importance of long-term
Conyon, 1999), and an important mechanism for governance
survival and its diversity of objectives from a stakeholder
from a shareholder perspective. The stakeholder perspective
theory perspective. In the GoP literature Newcombe (2003),
counterbalances this by assuming that too much focus on the
among others, argues that the concept of stakeholder extends
contract between managers and the firm (and its performance)
well beyond the shareholder concept and is more appropriate
causes inefficient contracting with other stakeholders, which
for contemporary management of projects.
impacts adversely on performance (Jones, 1995). Fabi and
Table 2 summarizes the dimensions and associated mea-
Pettersen (1992) address this topic in the context of projects and
surement items. The related questions are shown in the
suggest, among others, remuneration based on production and
Appendix A.
quality of performance.
3.2. Operationalizing behavior versus outcome control orientation
3.1.3. Legitimacy
Legitimacy is defined as “a generalized perception or The questions on control orientation are along the concepts
assumption that the actions of an entity are desirable, proper, by Ouchi (1980), Ouchi and Price (1978), and Brown and
or appropriate within some socially constructed system of Eisenhardt (1997), and enhanced by a dimension on GoP
norms, values, beliefs, and definitions” (Suchman, 1995, p. institutions (PMOs) and process compliance, as identified by
574) Shareholder theory legitimates the primacy of maximizing Aubry et al. (2012) and Müller (2009). These are the lower five
shareholder wealth as a governance principle in organizations questions in the Appendix A.
(Jensen, 2010; Merino et al., 2010), whereas stakeholder theory The literature review showed five areas of overlap between
acknowledges the diversity of stakeholder interests as a moral organizational control theories and GoP control structures: rule
requirement of the management function and the legitimacy of orientation, level of control, adherence to job descriptions, role
their actions (Charreaux & Desbrières, 2001; Donaldson & of support institutions, compliance expectations, Table 3.
Preston, 1995). The legitimacy of actions is also a theme in
GoP. Governance institutions, such as Steering Groups have to 3.2.1. Process versus outcome orientation
ensure the legitimacy of their projects and their outcomes, Ouchi (1980) describes how organizations either control
PMOs have to ensure the legitimacy of approaches to managing people's behavior by fostering process compliance, or control
projects etc. (Müller, 2009). by assessing peoples work against predetermined outcome
Table 2
Corporate governance dimensions extending into project governance and their assessment.
Dimension Shareholder oriented Stakeholder oriented Project governance Measurement item
corporate governance corporate governance
Decision making Jensen (2010) Donaldson and Preston, (1995) Atkinson (1999); Müller, Turner, Andersen, Miles et al. (2000)
Shao, and Kvalnes (2014); Turner and Zolin (2012))
Remuneration Benito and Conyon (1999) Jones (1995) Fabi and Pettersen (1992) Miles et al. (2000)
Legitimacy Jensen (2010); Merino Charreaux and Desbrières (2001); Müller (2009) Miles et al. (2000)
et al. (2010) Donaldson and Preston (1995)
Financial objectives Friedman (1970) Berman et al. (1999) Ibbs and Kwak (1997); Müller and Miles et al. (2000)
Turner (2007)
Long term Friedman (1970) Freeman et al. (2004) Newcombe (2003) Miles et al. (2000)
objectives
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx 5
expectations. Henderson and Lee (1992) were among the first self-leadership on a project is a question of project type. He
to take this concept in the realm of projects by showing that distinguished between four project types and argued for process
behavior control of managers correlates with higher project compliance in bureaucratic and normative projects, and
success. The concept later developed into contemporary self-leadership in ad-hoc and creative–reflective projects.
methodologies, such as Agile/SCRUM project management Crawford et al. (2006) approached the question from the
(Schwaber, 2004), which are based on an underlying assump- perspective of the reflective practitioner. By outlining the
tion of process compliance, thus behavior control. changes in requirements for project managers and project
teams, stemming from changing ways of doing work in
3.2.2. Level of control organizations, they showed the mismatch between practices
Many writers have addressed the issue of level of control, outlined in existing professional standards and actual require-
from tight control using sophisticated systems, to lose control ments in organizations, which require more reflectiveness and
using informal relationships (e.g. Brown & Eisenhardt, 1997; self-leadership on the side of project managers.
Mintzberg, 1985; Ouchi & Maguire, 1975). Turner and Keegan Table 3 summarizes the dimensions and associated mea-
1999 addressed this question for GoP and argued for surement items. The related questions are shown in the
idiosyncratic control structures, contingent on the nature of Appendix A as the lower five.
the project, its client, input, process and output. The majority of question items for the above dimensions
were taken from constructs developed by Miles et al. (2000),
3.2.3. Adherence to job description which are based on Khandwalla (1977), which were used
Job descriptions are a method to control the behavior of successfully in other GoP related studies before (e.g. Turner &
employees. However, not all roles qualify for behavior control. Müller, 2004). Two items were modified to include GoP
Eisenhardt (1985) showed how the nature of the job role specific topics, such as the use of project management
determines the appropriateness of behavior control (through methodologies and PMOs. All questions were asked using
strict adherence to job description) or outcome control. Tsui seven point Likert semantic difference scales (see Appendix A).
(1987) argued, among other factors, for clarity of job The themes chosen for testing the construct were the most
descriptions, a perspective which was taken into GoP by popular distinctions in GoP research. The majority of published
Belout (1998) who emphasized its importance for project studies address the governance of particular project types, such
success. as Olympics projects (Clegg et al., 2002), NASA projects
(Shenhar et al., 2005), and construction projects (Pryke, 2005).
3.2.4. Role of support institutions Another popular theme is governance differences by project
Institutionalization of new practices is a classic theme in size, for example governance of small versus large projects
organization research. An example is Total Quality Manage- (Turner & Keegan, 2001), large projects (Miller & Hobbs,
ment (TQM) as shown by Westphal et al. (1997). Scott (2014) 2005), or the differences by national cultures (Klakegg et al.,
traces institutionalization back to support institutions which 2008).
carry the practices into the organization and establish practices The test was done through a worldwide survey.
through habitualization. This is shown to exist in GoP in form
of PMOs as support institutions and their role in establishing 4. Methodology of the survey study
organization-wide project management practices (Hobbs &
Aubry, 2007). A post-positivist perspective was taken, which assumes
ontological objectivity and “being” as the ideal. However, this
3.2.5. Compliance expectations ideal is compromised by epistemological subjectivity stemming
The final dimension addresses process compliance versus from data which are collected from human beings through
self leadership to execute tasks. Organizational theorists like questionnaires (Guba & Lincoln, 2005). Thus, for this study we
Manz (1986) linked the need for self-leadership to tasks' assume “that the world is mainly driven by generalizable
intrinsic motivational values and the extent employees aspire to (natural) laws, but their application and results are often
higher level external (or experience based) standards. Writers situational dependent” (Biedenbach & Müller, 2011, p.87).
on GoP addressed this dimension from several perspectives, The study takes a deductive and cross-sectional, questionnaire
such as Jaafari (2003) who argued that process compliance or based approach to test the operationalized model, including its
Table 3
Organizational control dimensions extending into project governance and their assessment.
Dimension Organization theory Project governance Measurement item
Process of outcome orientation Ouchi (1980) Henderson and Lee (1992); Schwaber (2004) Miles et al. (2000)
Level of control Brown and Eisenhardt (1997); Mintzberg (1985); Turner & Keegan (1999) Miles et al. (2000)
Ouchi and Maguire (1975)
Adherence to job descriptions Eisenhardt (1985) Belout (1998) Miles et al. (2000)
Role of support institutions Scott (2014); Westphal et al. (1997) Hobbs and Aubry (2007) Self-developed
Compliance expectations Manz (1986) Crawford et al. (2006); Jaafari (2003) Self-developed
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
6 R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx 7
5.2. Countries relative position in GoP Thus, the governance of small projects is significantly
different than for larger projects.
The countries' mean values in terms of the two governance
paradigm dimensions (scale 1 to 7) were calculated to derive
averages per country. Table 6 shows the descriptive statistics 5.4. Governance paradigms by project type
per country and paradigm dimension.
These mean values were then “centered” by subtracting the The descriptive statistics for the average governance
mean for each dimension of the paradigms to set them relative paradigm by project type (engineering & construction,
to the mean values of all countries together (Country average in Information Technology (IT) & Telecom, organizational
Fig. 1) in order to identify each country's relative position to all change & business projects) is shown in Table 6.
others, see Fig. 1. Fig. 3 shows the relative governance paradigm by project
Analysis of Variance (ANOVA) was used to identify type. IT and Telecom projects are more governed from a
differences between countries. The results indicate significant behavior control and shareholder orientation, engineering and
differences (p .000 for both dimensions), but a post-hoc Scheffe construction projects more shareholder oriented combined with
test only showed a significant difference between Norway and outcome control, and organizational change and business
the group of “other” countries, with the former being projects more stakeholder oriented and outcome controlled.
significantly more stakeholder oriented (p = .012). ANOVA showed significant differences by project types in
both paradigm dimensions (p for Corporate Governance .001,
5.3. Project size and governance paradigm organizational control 0.033). Post hoc Scheffe tests showed
that organizational change and business projects are governed
The average governance paradigm by project size was significantly more from a stakeholder perspective (p of
calculated similar to that by country. The descriptive statistics difference 0.016 for engineering & construction projects and
in Table 6 shows the mean values and standard deviations as 0.002 for IT & Telecom projects). At the same time are IT and
measured on the seven point Likert scale. Telecom projects nominally more behavior controlled than
The relative position of project size by governance paradigm engineering and construction projects (p 0.072) and organiza-
is shown in Fig. 2. The visualization and the correlation tional change and business projects (0.095). The latter two
analysis show a significant negative correlation between project differences are above the study's level of significance (0.05),
size and outcome control (p b 0.000, r = − .245), as well as a but would be significant if the level were raised to 0.1.
negative correlation between project size and stakeholder
orientation (p b 0.000, r = − .150). The larger the project the
more governance tends to apply behavior control and 6. Discussion
shareholder orientation. Despite their significance, the effect
size is rather low. 6.1. Differences in governance paradigms by country
ANOVA analysis showed that smaller projects (b .5 M €)
are governed significantly more using Shareholder oriented governance structures with behavior
control orientation dominate the sample with the Anglo-Saxon
• Stakeholder orientation (p for significance of difference countries like UK, USA, Canada, New Zealand, but also India,
between projects b .5 M€: 0.017, 0.009, 0.001 for sizes .5– Spain, United Arab Emirates and Sweden. These countries
1 M€, 1–5 M€, and N 5 M€ respectively) favor a Conformist paradigm in the governance of their
• Outcome control (p b 0.000 for all project sizes) projects. However, very few countries seem to favor
Table 5
Descriptive analysis of governance paradigm measures.
Descriptive statistics
N Minimum Maximum Mean Std. deviation Skewness Kurtosis
Statistic Statistic Statistic Statistic Statistic Statistic Std. error Statistic Std error
Decisions 476 1 7 3.17 1.644 .548 .112 −.698 .223
Remuneration 461 1 7 3.34 1.562 .599 .114 −.248 .227
Legitimacy 471 1 7 3.34 1.658 .454 .113 −.696 .225
Financials 468 1 7 3.50 1.443 .197 .113 −.458 .225
Longtermobj 475 1 7 3.04 1.822 .697 .112 −.547 .224
Procedures 465 1 7 3.36 1.560 .269 .113 −.744 .226
Control 465 1 7 3.49 1.612 .365 .113 −.720 .226
Behavior 464 1 7 3.65 1.521 .230 .113 −.771 .226
Support 441 1 7 3.40 1.377 .201 .116 −.330 .232
Compliance 463 1 7 3.74 1.463 .060 .113 −.675 .226
Valid N (listwise) 421
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
8 R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx
Table 6
Descriptive statistics of paradigm dimensions by country, project size, and project type.
Corporate governance paradigm Organizational control paradigm
N Mean Std. deviation Minimum Maximum N Mean Std. deviation Minimum Maximum
Norway 142 3.90 1.41 1.0 7.0 143 3.84 1.21 1.6 6.8
Other 63 2.78 0.90 1.4 5.4 63 3.19 0.95 1.4 5.5
USA 34 2.83 0.96 1.0 4.6 34 3.09 0.94 1.0 4.6
France 33 3.24 1.29 1.0 5.8 33 3.49 1.21 1.4 6.2
Netherlands 27 3.44 1.41 1.2 6.0 27 3.92 1.35 1.8 6.4
Germany 24 3.22 1.06 1.2 4.8 24 3.21 1.20 1.2 5.0
China 23 3.16 1.23 1.4 5.0 23 3.39 1.09 2.2 5.8
Canada 23 2.96 1.02 1.2 5.0 23 3.34 0.92 1.8 5.0
Lithuania 22 3.72 1.12 2.0 6.0 22 4.45 1.51 1.6 7.0
Sweden 13 2.34 0.89 1.0 4.2 13 3.23 0.88 2.0 5.0
Panama 9 2.60 0.70 1.0 3.2 9 3.07 0.92 1.8 4.2
India 8 2.88 0.68 1.8 4.0 8 3.10 0.87 2.0 4.2
UK 7 2.83 0.88 2.0 4.0 7 3.31 0.50 2.4 3.8
Spain 5 2.37 0.52 2.0 3.3 5 3.24 0.52 2.8 3.8
Jordan 4 3.20 0.54 2.8 4.0 4 2.90 0.50 2.2 3.4
New Zealand 4 2.70 1.47 1.0 4.2 4 3.00 0.82 1.8 3.6
Pakistan 4 3.70 0.74 3.2 4.8 4 3.70 0.70 3.0 4.4
Denmark 4 3.36 1.44 1.8 4.8 4 2.85 0.85 1.6 3.4
United Arab Emirates 4 2.70 0.74 2.0 3.6 4 3.55 0.66 2.8 4.4
Australia 4 2.50 1.09 1.6 3.8 3 3.67 0.81 3.2 4.6
Total 457 3.30 1.26 1.0 7.0 457 3.53 1.16 1.0 7.0
Project size
b.5 M € 93 3.762 1.2840 1.0 7.0 93 4.275 1.3804 1.2 7.0
.5–1 M€ 121 3.217 1.2580 1.0 6.8 120 3.407 1.0481 1.4 6.0
1–5 M€ 102 3.158 1.0548 1.0 5.8 102 3.331 1.0983 1.4 6.0
N5 M€ 132 3.098 1.3021 1.0 6.8 132 3.339 .9446 1.0 5.6
Total 448 3.282 1.2550 1.0 7.0 447 3.550 1.1664 1.0 7.0
Project type
Engineering & construction 108 3.118 1.1228 1.2 6.4 108 3.664 1.0922 1.6 6.0
IT & telecom 163 3.081 1.2158 1.0 7.0 163 3.331 1.1346 1.2 6.8
Organizational change & 175 3.548 1.2731 1.0 6.2 174 3.628 1.2106 1.0 7.0
business projects
Total 446 3.273 1.2346 1.0 7.0 445 3.528 1.1623 1.0 7.0
shareholder orientation with outcome control. Among the basis for balancing the often conflicting requirements (stem-
observed countries only Australia was classified under this ming from the variety of requirements) different stakeholder
approach, which is the Flexible Economist paradigm. groups pose on their projects.
Outcome control seems to be favored among the stakeholder
oriented governance structures within countries like Norway, 6.2. Differences in governance paradigms by project size
France, Netherlands Lithuania and China. The Versatile Artist
paradigm seems to dominate GoP in these countries. The Agile The perspective of project size poses a very different view
Pragmatist paradigm, with stakeholder orientation and behavior on the results. The majority of projects are classified as
control is indicated to be popular in countries like Germany, shareholder and behavior control oriented, thus fall under the
Denmark and Jordan. Conformist paradigm. The governance of small projects (under
GoP in Norway is shown as the most stakeholder oriented. € 0.5 million) appears to be significantly more outcome and
Their level of stakeholder orientation is significantly higher stakeholder oriented. This strong difference in governance
than in the group of “other” countries, which were a collection approaches and the relative nature of the scale (projects are
of the answers of those countries with less than 4 responses. classified relatively to the sum of all projects) may explain the
This is supported by studies in cultural differences, such as grouping of the majority of projects under one paradigm. Thus
those by Hofstede, who identified Norway as the second most there is a small relative differences in the governance
feminine culture in World, thus cultural aspect such as leveling approaches to projects of half a million Euro and bigger.
with others, consensus, “independent” cooperation are valued,
at the same time as Norway scores low on power distance, high 6.3. Differences in governance paradigms by project type
on individuality and uses a pragmatic working style (Hofstede,
2013). This particular combination appears to foster high levels Governance of organizational change and business projects
of mutual respect and consensus driven governance styles as a differs from that of other project types. Their governance is
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx 9
significantly more stakeholder oriented. A phenomenon which literature-based approach together with the results shows
may be linked back to the non-physical outcome of these validity and reliability of the measurement construct.
projects, which require more human interaction, process Ten GoP measurement sub-dimensions were extracted from
orientation and consensus finding than product related projects the literature and subsequently empirically tested. These are:
which often deliver against clearly defined specifications. The decision making, remuneration, legitimacy, financial objec-
results are also supported by leadership studies which showed tives, and long-term objectives for the shareholder–stakeholder
that successful project managers in these types of projects are dimensions and rule orientation, level of control, adherence to
more interactive and possess higher social and emotional job descriptions, role of support institutions, and compliance
competences than others (Turner & Müller, 2006). expectations for the behavior–outcome control dimensions. A
IT and Telecom projects are governed more from a behavior test through a worldwide questionnaire with 478 responses
control (i.e. process compliance) perspective when compared to indicates stability and validity of the measurement construct.
engineering and construction projects which are more con- The managerial implications are in the practicality of the
trolled by their outcome, even though both are governed more tool for the assessment of GoP in organizations and the
shareholder oriented than organizational change and business development of related actions for changing or improving
projects. The relative difference in behavior and outcome governance structures. Organizations aiming for changing their
control can be linked to the popularity of very process oriented governance approaches because they are assessed as being too
project management methodologies, such as Agile/SCRUM, self centered and shareholder oriented can use Hernandez'
which are especially appropriate for these types of projects. (2012) recommendation for moving organizations from a
Taken together, the results from the three different analysis shareholder to a stakeholder orientation. Other managerial
perspectives are supported by earlier studies in neighborhood implications include those mentioned in the introduction plus
areas of investigation. the use of the model for training of managers developing
governance structures for projects, such as members of Steering
7. Conclusions Committees or PMOs, to identify the particularities they can
expect for the governance paradigm they impose on their
This study developed a categorization system for GoP projects (references see introduction section). Alternatively
approaches. It joins previous attempts in the development of project managers can use the tool to better understand and make
measurement constructs for populations, such as those by sense of the existing governance structures in their
Hofstede (1980) or House et al. (2004) for cultural differences organization.
in human populations, or World Banks' studies on measuring Theoretical implications include the contribution to a
governance of populations of countries (Kaufann et al., 2008). middle-level theory of governance, which interfaces project
An existing model of paradigms for GoP was used and its level governance with corporate governance, an area that has
dimensions operationalized through a partly modified set of rarely been researched and lacks quantitatively grounded
questions of an existing measurement construct. The theory. This includes the development of project management
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
10 R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx
approaches that are sensitive to different governance structures paradigms in the relationship between methodology use and
and vice versa. The results in this paper support findings success in projects (Joslin & Müller, under review). This
showing significant differences by the four paradigms in terms indicates the need for further investigation.
of trust, ethical issues, and project managers behavior (Müller The strengths of the study are in its grounding in existing
et al., 2013), governance of PMOs (Tsaturyan & Müller, 2011), theories, the use of existing and proven models and measure-
PMO networks and governance of project management (Aubry ment constructs, and the large sample size. There are, of course,
et al., 2011, 2012), as well as the moderating role of governance also weaknesses, which include the limited number of
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx 11
Table 7 (continued)
dimensions given by the underlying model, and small sample
…tight formal control of 0 0 0 0 0 0 0 …loose, informal control;
sizes for some countries. It is recommended to interpret Figs. 1
most operations by heavy dependence on
to 3 only in conjunction with Table 4. Further research is means of sophisticated informal relationships and
suggested to a) test the tool developed here for its stability control and information the norm of cooperation
across studies, and b) its expansion with additional dimensions systems for getting things done
to increase the granularity of the understanding of GoP, and c) …a strong emphasis on 0 0 0 0 0 0 0 …a strong emphasis to let
getting personnel to the requirements of the
quantify the overall impact of corporate governance structures
adhere closely to formal situation and the
on projects with GoP as a mediating variable. Future research job descriptions individual's personality
should use the tool developed herein for large sample studies define proper on-job
which allow for generalizations to larger populations. behavior
The study's contribution to knowledge is in the quantitative …support institutions (like 0 0 0 0 0 0 0 …support institutions (like a
a PMO) should ensure PMO) should collect
categorization of GoP. Three perspectives of analysis were used
compliance with the performance data in order
to show its application. Each of the three perspectives (country, organization's project to identify skills and
project size, project type) provides a different view toward the management knowledge gaps
phenomenon in terms of relative difference in governance methodology
structures. The results may trigger more studies to reach a …prioritization of 0 0 0 0 0 0 0 …prioritization of people's
methodology own experiences in doing
holistic picture of governance structures for projects.
compliance over their work over
people's own methodology compliance
experiences in
Appendix A. Questionnaire doing their work
Table 7
Questionnaire for assessing corporate govern ace orientation and organizational References
control orientation.
In my organization.... Atkinson, R., 1999. Project management: cost, time and quality, two best
…decisions are made in the 0 0 0 0 0 0 0 …decisions are made in the guesses and a phenomenonm it's time to accept other success criteria. Int. J.
best interest of the best interest of the wider Proj. Manag. 17 (4), 337–343.
shareholders and owners stakeholder community Aubry, M., Müller, R., Glückler, J., 2011. Exploring PMOs through community
of the organization and (incl. shareholder, of practice theory. Proj. Manag. J. 42 (5), 42–56.
their Return on employees, local Aubry, M., Müller, R., Glückler, J., 2012. Governance and Communities of
Investment (RoI) communities etc.) PMOs. Newton Square, PA, USA: Project Management Institute, USA p. 106.
…the remuneration system 0 0 0 0 0 0 0 …the remuneration system Belout, A., 1998. Effects of human resource management on project
includes stock-options provides incentives for effectiveness and success: toward a new conceptual framework. Int. J.
for employees and community, environmental, Proj. Manag. 16 (1), 21–26.
similar incentives that humanitarian or other Benito, A., Conyon, M.J., 1999. The governance of directors' pay: evidence
foster shareholder RoI non-profit activities outside from UK companies. J. Manag. Gov. 3 (2), 117–136.
thinking and/or inside the Berman, S.L., Wicks, A.C., Kotha, S., Jones, T.M., 1999. Does stakeholder
organization orientation matter? The relationship between stakeholder management
…prevails an image that 0 0 0 0 0 0 0 …prevails an image that models and firm financial performance. Acad. Manag. J. 42 (5), 488–506.
profitability determines wider social and ethical Biedenbach, T., Müller, R., 2011. Paradigms in project management research:
the legitimacy of actions interests determine the examples from 15 years of IRNOP conferences. Int. J. Manag. Proj. Bus. 4
(including projects) legitimacy of actions (1), 82–104.
(including projects) Brown, S., Eisenhardt, K.M., 1997. The art of continuous change: linking
…I am sometimes asked to 0 0 0 0 0 0 0 …I am sometimes asked to complexity theory and time-paced evolution in relentlessly shifting
sacrifice stakeholder sacrifice the achievement of organizations. Adm. Sci. Q. 42 (1), 1–34.
satisfaction for the financial objectives for Charreaux, G., Desbrières, P., 2001. Corporate governance: stakeholder value
achievement of financial improvement of versus shareholder value. J. Manag. Gov. 5 (2), 107–128.
objectives stakeholder satisfaction Clarke, T., 1998. The stakeholder corporation: a business philosophy for the
…the long term objective 0 0 0 0 0 0 0 …the long term objective is information age. Long Range Plan. 31 (2), 182–194.
is to maximize value for to maximize value for Clegg, S.R., Pitsis, T.S., Rura-Polley, T., Marosszeky, M., 2002. Governmentality
the owners of the society matters: designing an alliance culture of inter-organizational colaboration for
organization managing projects. Organ. Stud. 23 (3), 317–337.
The management philosophy Crawford, L., Morris, P., Thomas, J., Winter, M., 2006. Practitioner
in my organization favors… development: from trained technicians to reflective practitioners. Int. J.
…a strong emphasis on 0 0 0 0 0 0 0 …a strong emphasis on Proj. Manag. 24 (8), 722–733.
always getting personnel getting things done even if Davis, J.H., Schoorman, F.D., Donaldson, L., 1997. Toward a stewardship
to follow the formally it means disregarding theory of management. Acad. Manag. Rev. 22 (1), 20–47.
laid down procedures formal procedures Donaldson, T., Preston, L.E., 1995. The stakeholder theory of the corporation:
concepts, evidence, and implications. Acad. Manag. Rev. 20 (1), 65–91.
(continued on next page)
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005
12 R. Müller, L. Lecoeuvre / International Journal of Project Management xx (2014) xxx–xxx
Edmondson, A.M.Y.C., McManus, S.E., 2007. Methodological fit in manage- Müller, R., Turner, J.R., 2007. The influence of project managers on project
ment. Acad. Manag. Rev. 32 (4), 1155–1179. success criteria and project success by type of project. Eur. Manag. J. 25 (4),
Eisenhardt, K.M., 1985. Control: organizational and economic approaches. 289–309.
Manag. Sci. 31 (2), 134–149. Müller, R., Andersen, E.S., Shao, J., Sankaran, S., Turner, J.R., Biesenthal, C.,
Fabi, B., Pettersen, N., 1992. Human resource management practices in project Walker, D., Gudergan, S., 2013. The interrelationship of governance, trust,
management. Int. J. Proj. Manag. 10 (2), 81–88. and ethics in temporary organizations. Proj. Manag. J. 44 (4), 26–44.
Freeman, R.E., Wicks, A.C., Parmar, B., 2004. Stakeholder theory and “the Müller, R., Turner, J.R., Andersen, E.S., Shao, J., Kvalnes, Ø., 2014. Ethics,
corporate objective revisited.”. Organ. Sci. 15 (3), 364–369. Trust and Governance in Temporary Organizations. Project Management
Friedman, M. (1970). The social responsibility of businesses is to increase its Journal (in press).
profits. The New York Times Magazine, September 13, 1970. Retrieved Newcombe, R., 2003. From client to project stakeholders: a stakeholder
from http://www.colorado.edu/studentgroups/libertarians/issues/friedman- mapping approach. Constr. Manag. Econ. 21 (8), 841–848.
soc-resp-business.html on October 9, 2013 Nordberg, D., 2011. Corporate Governance. SAGE Publication Ltd., UK,
Guba, E.G., Lincoln, Y.S., 2005. Paradigmatic controversies, contradictions, London, UK.
and emerging confluences, In: Denzin, N.K., Lincoln, Y.S. (Eds.), The Sage Ouchi, W.G., 1980. Markets, bureaucracies and clans. Adm. Sci. Q. 25,
Handbook of Qualitative Research, 3rd ed. SAGE Publications Inc., 129–141.
Thousand Oaks, CA, USA, pp. 191–216. Ouchi, W.G., Maguire, M.A., 1975. Organizational control: two functions.
Hair, J.F., 2000. Personal Communication, 15 March 2000. Adm. Sci. Q. 20 (4), 559–569.
Hair, J.F., Black, W.C., Babin, B., Tatham, R.L., 2006. Multivariate Data Ouchi, W.G., Price, R.L., 1978. Hierarchies, clans, and theory Z: a new
Analysis. Pearson Education Inc., Upper Saddle River, NJ, USA. perspective on organization development. Organ. Dyn. 7 (2), 24–44.
Henderson, J.C., Lee, S., 1992. Managing I/S design teams: a control theories Pinto, J.K., 2014. Project management, governance, and the normalization of
perspective. Manag. Sci. 38 (6), 757–777. deviance. Int. J. Proj. Manag. 32 (3), 376–387.
Hernandez, M., 2012. Toward an understanding of the psychology of Podsakoff, P.M., Organ, D.W., 1986. Self-reports in organizational research:
stewardship. Acad. Manag. Rev. 37 (2), 172–193. problems and prospects. J. Manag. 12 (4), 531–544.
Hobbs, B., Aubry, M., 2007. A multi-phase research program investigating Pryke, S.D., 2005. Towards a social network theory of project governance.
project management offices (PMOs): the results of phase 1. Proj. Manag. J. Constr. Manag. Econ. 23 (9), 927–939.
38 (1), 74–86. Schwaber, K., 2004. Agile Project Management with SCRUM (p. 165).
Hofstede, G., 1980. Cultures consequences. Sage Publications. Microsoft Press, Redmont, WA, USA.
Hofstede, G., 2013. Norway. The Hofstede Centre. (Retrieved October 09, Scott, W.R., 2014. Institutions and Organizations, 4th ed. SAGE Publication
2013, from) http://geert-hofstede.com/norway.html. Ltd., UK, London, UK.
House, R.J., Hanges, P.J., Javadin, M., Dorfman, P.W., Gupta, V., 2004. Shenhar, A., Dvir, D., Milosevic, D., Mulenburg, J., Patanakul, P., Reilly, R.,
Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Ryan, M., Sage, A., Sauser, B., Srivannaboon, S., Stefanovic, J., Thamhain,
SAGE Publications, Inc., USA, Thousand Oaks, CA, USA. H., 2005. Toward a NASA-specific project management framework. Eng.
Ibbs, W.C., Kwak, Y.H., 1997. The Benefits of Project Management. Project Manag. J. 17 (4), 8–16.
Management Institute, USA. Suchman, M.C., 1995. Managing legitimacy: strategic and
Jaafari, A., 2003. Project management in the age of complexity and change. institutionalapproaches. Acad. Manag. Rev. 20 (3), 571–610.
Proj. Manag. J. 34 (4), 47–57. Too, E.G., Weaver, P., 2014. The management of project management: a
Jensen, M.C., 2010. Value maximization, stakeholder theory, and the corporate conceptual framework for project governance. Int. J. Proj. Manag. (in press,
objective function. J. Appl. Corp. Financ. 22 (1). Available online 31 August 2013).
Jones, T.M., 1995. Instrumental stakeholder theory: a synthesis of ethics and Tsaturyan, T., Müller, R., 2011. Integration in project governance. Proceedings
economics. Acad. Manag. Rev. 20 (2). of IRNOP X Conference, June 20–22, 2011, Montreal, Canada.
Joslin, R., Müller, R., 2014. The Impact of Project Methodologies on Project Tsui, A.S., 1987. Defining the activities and effectiveness of the human
Success in Different Contexts (under review). resource department: a multiple constituency approach. Hum. Resour.
Kaufann, D., Kraay, A., Mastruzzi, M., 2008. Measuring Governance Using Manag. 26 (1), 35–69.
Cross-Country Perceptions Data. (Retrieved October 09, 2013, from) http:// Turner, J.R., 2009. Governance of project-based management. Handbook of
mpra.ub.uni-muenchen.de/8219/. Project-based Management. McGraw Hill, pp. 309–322.
Khandwalla, P.N., 1977. The Design of Organizations. Harcourt Brace Turner, J.R., Keegan, A., 1999. The versatile project-based organization:
Jovanovich, Inc., New York, USA. governance and operational control. Eur. Manag. J. 17 (3), 296–309.
Klakegg, O.J., Williams, T., Magnussen, O.M., Glasspool, H., 2008. Turner, J.R., Keegan, A., 2001. Mechanisms of governance in the project-based
Governance frameworks for public project develoment and estimation. organization: roles of the broker and steward. Eur. Manag. J. 19 (3), 254–267.
Proj. Manag. J. 30 (Supplement), S27–S42. Turner, J.R., Müller, R., 2004. Communication and co-operation on projects
Larcker, D., Tayan, D., 2011. Corporate Governance Matters. Pearson between the project owner as principal and the project manager as agent.
Education Inc., Upper Saddle River, NJ, USA. Eur. Manag. J. 22 (3), 327–336.
Manz, C.C., 1986. Self-leadership: toward an expanded theory of self-influence Turner, J.R., Müller, R., 2006. Choosing Appropriate Project Managers:
processes in organizations. Acad. Manag. Rev. 11 (3), 585. Matching their Leadership Style to the Type of Project. Newtown Square;
Merino, B.D., Mayper, A.G., Tolleson, T.D., 2010. Neoliberalism, deregulation USA: Project Management.
and Sarbanes–Oxley: the legitimation of a failed corporate governance Turner, R., Zolin, R., 2012. Forecasting success on large projects: developing
model. Account. Audit. Account. J. 23 (6), 774–792. reliable scales to predict multiple perspectives by multiple stakeholders over
Miles, M.B., Covin, J.C., Heeley, M.B., 2000. The relationship between multiple time frames. Proj. Manag. J. 43 (5), 87–99. http://dx.doi.org/10.
environmental dynamism and small firm structure, strategy, and perfor- 1002/pmj.
mance. J. Mark. Theory Pract. 8 (Spring 2000), 63–78. Walker, D.H.T., Segon, M., Rowlinson, S., 2008. Business ethics and corporate
Miller, R., Hobbs, B., 2005. Governance regimes for large projects. Proj. citizenship. In: Walker, D.H.T., Rowlinson, S. (Eds.), Procurement Systems
Manag. J. 36 (3), 42–51. — A Cross Industry Project Management Perspective. Taylor and Francis,
Mintzberg, H., 1985. Of strategies, deliberate and emergent. Strateg. Manag. J. Abdingdon, Oxon, UK.
6 (June 1984), 257–272. Westphal, J.D., Gulati, R., Shortell, S.M., 1997. Customization or conformity?
Monks, A.A.G., Minow, N., 1995. Corporate Governance, 4th ed. Wiley & An institutional and network perspective on the content and consequences
Sons Ltd., Chichester, UK. of TQM adoption. Adm. Sci. Q. 42 (2), 366–394.
Müller, R., 2009. Project Governance. Gower Publishing, Aldershot, UK.
Please cite this article as: R. Müller, L. Lecoeuvre, 2014. Operationalizing governance categories of projects, Int. J. Proj. Manag. http://dx.doi.org/10.1016/
j.ijproman.2014.04.005