Professional Documents
Culture Documents
Partner Programme
What is the NEBOSH Learning Partner Programme? Aims of the Learning Partner Programme
Our learners value the career benefit our qualifications The Learning Partner Programme introduces a standard
bring and we need to ensure that the learning experience that must be met by all Learning Partners, and we also ask
they receive helps them to gain the skills they need to fulfil our Learning Partners to commit to continuously improving
their career aspirations. A great learning experience must the learner experience. Learning Partners can meet the
add value to the learner by helping them understand and required standard by different modes of study, including
do something they couldn’t do before. face to face, Part time and Evening, Distance and Blended
learning, Virtual delivery, and eLearning. This will allow us
We rely on our global network of Learning Partners to to recognise our leading Learner Partners for their quality
provide excellent learning and support to our learners and tuition, innovative delivery, and excellent learner support.
to help them prepare for their assessments. Our Learning The scheme specifically aims to:
Partner Programme is a quality assurance programme that
aims to recognise those Learning Partners who can prove - Encourage and support Learning Partners to commit
that they meet the principles that represent global best to continuous improvement against a set of learning
practice in the provision of course tuition and support. We excellence principles;
are committed to working in partnership with our Learning - Recognise the value of excellent learning by only
Partners to continually improve the learning experience. accrediting Learning Partners who can demonstrate
performance against the learning excellence principles;
- Award Silver and Gold Learning Partner status to those
partners who exceed against the learning excellence
principles.
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What are the Learning Excellence Principles?
1
Ensure all learners
understand what is
expected of them and
what they can expect
from their Learning 2
Provider. Create a learning
6 environment that is
Review course delivery engaging and encourages
and learner feedback and interaction that is
action as necessary. appropriate for the
course and type of
delivery.
The Learner
5 3
Give learners feedback Provide accurate course
on their progress and materials and continually
provide appropriate update and improve
support. them.
4
Ensure tutors are
qualified, knowledgeable,
competent and
engaging.
Silver Exceeds
This document provides further guidance about the information and the documentation we require for each status.
02
How do I apply for Accreditation?
New Applicants Existing Learning Partners
To become a NEBOSH accredited Learning Partner you must To apply for a higher status you must be able to
be able to demonstrate how you meet our principles and demonstrate performance against the principles*.
apply to teach at least one NEBOSH qualification.
Step 1 – Review the learning excellence principles.
Step 1 – Review the learning excellence principles Understand the learning excellence principles and evidence
Understand the learning excellence principles and evidence required. (These are outlined from page 8 of this document).
required. (These are outlined from page 8 of this document).
Gather evidence to demonstrate how your performance
Gather evidence to demonstrate how you perform against against these principles is good or outstanding.
these principles
Step 2 – Submit your application
Step 2 – Enquiry form Login to Parnassus and complete the Application form
Complete the online Learning Partner enquiry form – remember to ‘save’. You will need to complete all
https://www.nebosh.org.uk/guidance/guidance-for- mandatory fields on the application form.
learning-partners/become-an-accredited-learning-
partner/ Step 3 – Application review
We will review your application to determine your eligibility
Step 3 – Initial screening and payment for a validation visit. We will be in touch with our decision
An initial screening of your application will be undertaken. and to take payment for the validation visit (£750) if this
If this is successful we will contact you to take payment of can go ahead.
your accreditation fee www.nebosh.org.uk/lpfees.
Step 4 – Validation visit
Step 4 - Submit application We will conduct a validation visit to verify your supporting
Login to Parnassus and complete the Application form evidence.
– remember to 'save'. You will need to complete all
mandatory fields on the application form. Please refer to Step 5 - Outcome
the Becoming a NEBOSH Learning Partner Guide for a We will confirm the final outcome of your application.
more detailed account of this process.
Step 6 – Successful applicants
Step 5 – Application review If your application to upgrade your status has been
We will review your application to determine your eligibility successful we will send you an updated Learning Partner
for a validation visit. We will be in touch with our decision Agreement, certificate and provide access to your dedicated
and to take payment for the validation visit (£750) if this Learning Partner logo. You will also get a Learning Partner
can go ahead. login for the secure area of the NEBOSH website which
includes the policies, procedures and forms you will need.
Step 6 – Validation visit
We will conduct a validation visit to verify your supporting *This applies to Bronze and Silver Learning Partners only.
evidence.
Step 7 - Outcome
We will confirm the final outcome of your application.
03
How many qualifications can I apply for? If your application has been unsuccessful we will provide
New Learning Partners are invited to apply for a maximum you with feedback to explain why the status could not
of three Certificate-level qualifications and all Award- be awarded at this time. This will include suggested
level qualifications. If an applicant wants to be considered reccommendations for improvement.
for additional qualifications, please contact the Business
Development team on Commercial@nebosh.org.uk. How long will the process take?
The application review will be completed within 10 working
Once the accreditation process has been successfully days of receipt of all documentation. If your application is
completed, Learning Partners will be able to add new successful, you will be contacted to arrange a validation
qualifications, through the Learning Partner accreditation visit at a mutually convenient time.
system.
A validation visit will be scheduled within 20 working days.
What is the application review?
We will check that the accreditation documentation is The outcome of the validation visit will be provided within
complete and that a sufficient level of information has been 10 working days (excluding UK Bank Holidays).
submitted for each learning excellence principle.
Who can help you with your application?
The principles are explained in this document and on our Please contact the Learning Partner Quality Team:
Learning Partner accreditation system. Please ensure you email: lpq@NEBOSH.org.uk
have read and understood each principle before submitting telephone: +44 (0) 116 263 4700
your application.
Unsuccessful applications
If your documentation is complete and sufficient, a We reserve the right to decline accreditation applications
validation visit will be arranged. if the required performance against the principles has not
been demonstrated. It is your responsibility to show you
If an insufficient level of documentation has been have met the principles both in your application and at the
submitted you will be informed. You can reapply, but no validation visit.
appeals will be accepted.
If your application is unsuccessful you will receive
What is the purpose of a validation visit? recommendations for improvement. Please note, you will
The validation visit is to confirm if the status applied for only receive recommendations for improvement if your
can be awarded. It gives us the opportunity to gather application reaches validation visit stage, applications that
any additional evidence about the quality of tuition and do not reach this stage will not receive feedback. If your
learner support you provide. We can also be confident that application is unsuccessful, there is no option available for
your policies are put into practice and we can check the appeals as the decision NEBOSH will have reached is final.
standard of your premises. In addition we can follow up on Any reapplications will be considered at NEBOSH’s discretion.
any outstanding issues from our review.
Renewal and monitoring
Before the validation visit we will contact you to schedule All Learning Partners must inform lpq@nebosh.org.uk of
the visit and explain what will happen. We will tell you if any changes (staff members, addresses, contact details etc)
any documentation should be prepared in advance. with supporting documents when necessary.
Please note that you will not be provided with an outcome at NEBOSH will implement a range of engagement visits to
the visit. This will be communicated within 10 working days help Learning Partners maintain and improve performance
of the visit. During this time we will determine your eligibility against the learning excellence principles.
for the status applied for using our findings from the initial
review of your documentation and the validation visit. All Learning Partners will receive a formal audit visit a
minimum of once every three years. Audits may be more
If your application has been successful you will be notified frequent if a risk is identified.
and sent the appropriate logo and certificate.
A report detailing the outcomes of the visit, including any
04
actions identified, will be sent to the Learning Partner Accreditation and Validation fees are non-refundable. It
following the completion of the visit. Learning Partners is therefore essential that you ensure that the evidence
must keep a copy of this report for their records. provided demonstrates you meet NEBOSH’s learning
excellence principles.
The completion of actions will be monitored by NEBOSH.
Failure to complete actions may affect your accreditation There is a minimum advance payment of registrations
status. to be agreed on a case-by-case basis with your Business
Development Manager. You must make payment for these
Other monitoring activities may also be carried out, registrations at the point of accreditation. This payment is
including, but not limited to, unannounced premises visits, non-refundable; if you do not deliver the required number
'mystery shopping' calls, lesson observations, and meetings of registrations NEBOSH will retain this payment. The cost
with a Quality Account Manager. will be calculated against the qualification applied for with
the lowest registration fee.
What are the Fees?
Learning Partner accreditation fees are detailed in the fees NEBOSH reserves the right to terminate the accreditation
schedule www.nebosh.org.uk/lpfees. The accreditation of any Learning Partner which does not deliver the required
fees cover your initial accreditation application. number of registrations in the first year of accreditation.
05
Benefits for Learning Partners
Our Learning Partners gain a range of benefits from Learners will know you have been assessed against our
their NEBOSH accreditation status including advertising global best practice criteria. They will have assurance that
opportunities, marketing support and brand enhancement tuition is high quality and that they will be supported on
that results from association with NEBOSH. their learning journey.
06
Advertise on NEBOSH website “where to study” Preferential Ranking on NEBOSH website “where
A Learning Partner has the ability to upload their future to study”
course schedule on the ‘where to study’ section of the Silver and Gold Learning Partners will be given preferential
NEBOSH website. Prospective learners use this facility to ranking on the ‘where to study’ section of the website.
search for courses using a range of criteria including mode Reports will be presented initially by distance from the
of study, location and Learning Partner status. This is a requested location and then by a hierarchy of Learning
great lead generator for your organisation. Partner status.
Use of assigned Learning Partner logo Free course materials for new Qualifications
A unique logo will be available to download in various The cost of the initial licencing fee for newly launched
formats (EPS, JPEG, and PNG) from the NEBOSH website qualifications or courses will be waived. This pack includes
which contains the Learning Partner number. The revised one course book, slides and lesson plans. This will allow
logo will reflect the Learning Partner current status. The Learning Partners to offer new NEBOSH offerings at
logo must be used in accordance with the guidance minimal cost.
contained in the ‘NEBOSH Learning Partner Logo usage
document’. Free accreditation for new Qualifications
When a new qualification or course is launched, the
accreditation fee will be waived for the first 12 months.
Thereafter regular charges will apply.
07
Commitment to Learning Excellence
NEBOSH Learning Partners are asked to commit to our learning excellence principles and provide evidence to
demonstrate how each principle is achieved. Together these principles create a rewarding and imaginative
learning experience that inspires learners.
Each principle is explained below and examples are provided of the type of evidence required. Learning
Partners must be able to evidence all of the principles to be accredited. We understand that our Learning
Partners will meet these principles in different ways but the more evidence that you provide the easier it will be
to show you meet the requirements for the status applied for. For Silver and Gold Partner status evidence must
demonstrate a higher level of achievement of learning excellence and examples are given below.
Principle 1
Ensure all learners understand what is expected of them and what
they can expect from their Learning Provider
We want our Learning Partners to commit to supporting The supporting evidence for this principle will include
every learner throughout their NEBOSH experience; from details of the information given to learners; including an
helping them to choose the right course, supporting them explanation of the courses offered; the choice of delivery;
with questions during their study, assisting them to book the timescales involved; the level of commitment needed
assessments and follow-up with any support needed from the learner; and the level of commitment from the
after the assessments. Learners must be clear about what Learning Partner. The learner information should clearly set
they can expect from their Learning Partner and what is out what is expected from the learner and what the learner
expected from them in return. We must be assured that the can expect from the Learning Partner. This information may
expectations of learners will be managed at all times. be included in a ‘Terms and Conditions document’.
08
Learner Support Course Details
Learning Partners need to provide clear guidance to Learners need full details on their programme of study,
learners on the support available to them and how to get including a detailed breakdown of the course into sessions.
in touch, including advice on how and when they can make Learners should be aware of the topics that will be covered
contact. Information must be current and there must be with reference to study materials. Where appropriate this
a transparent and efficient mechanism for answering any should include formative assessment points and summative
questions that learners have. Learners should also be given assessment to highlight when revision is needed. It is also
advice on how to access the NEBOSH website and the important that learners understand how the learning
support materials available. outcomes in the syllabus help them apply their knowledge
and skills to what is expected of them in the workplace.
Course Fees
Learning Partners need to provide fees that clearly state Learning Partner Expectations
what is included in the service. If access to services are time The Learning Partner will set out what commitment
limited, these timescales should be specified to learners. is required from the learner to complete the course
programme and achieve their qualification. As a minimum
Learning Partners must draw the learner’s attention to
NEBOSH’s recommended entry requirements. A learner
agreement may be provided.
Terms and Conditions - that are clear and - that are clear and - that are clear and
transparent and transparent and transparent and include
include refund and include refund and refund and deferment; with
deferment deferment; with a a disclaimer line to confirm
disclaimer line to that the learner has read
confirm that the and understood
learner has read and
understood
09
Examples of supporting evidence continued...
Course fees - all fees are - all fees explained and - all fees explained and are
transparent are transparent transparent
Course details - course programme - course programme - course programme
with clear links to with clear links to study
study materials and materials and shows how
assessments; knowledge and skills link
to application; supporting
discussion on learner needs
including language
10
Examples of supporting evidence continued...
11
Principle 2
Create a learning environment that is engaging and encourages interaction
that is appropriate for the course and type of delivery
We want to know how you create an environment that is Distance learning, virtual delivery and eLearning
learner focused and appropriate for the mode of delivery, For distance learning we expect to see a demonstration of
course type and encourages interaction. Learning Partners the learning platform provided to learners. We will require
need to demonstrate that their facilities reach a minimum login details and access to view the level of teaching and
standard in order to provide a comfortable, safe and learning.
healthy training environment that enables learners to
complete training and work towards the successful award The course should not just contain subject matter
of a qualification. information but also resources designed to develop and
reinforce understanding and application. This may include
Training facilities (face to face courses) relevant industry examples, exercises and quizzes, online
For face to face delivery secure premises are required and forums or discussions.
the validation visit will include checking the premises are fit
for purpose. The tutor to learner ratio must be sufficient so that learners
can have access to a tutor and receive a personalised
Ideal standards include the following; an adequate size of response within a reasonable timeframe.
building and rooms for the number of users; health, safety
and environment signage clearly displayed in relevant For Virtual delivery there are a set of questions that are
areas; sufficient overhead lighting; heating; ventilation; asked before approval for this mode of study is granted.
air conditioning equipment; first aid equipment in good
working order; appropriate areas for staff and tutors to work For eLearning we expect to see a demonstration of the
in when not training; sufficient and safe equipment and learning platform provided to Learners. We will require
furniture; sufficient safe power supply to the room; adequate login details and access to view the level of teaching and
seating appropriate to the length of time used; non slip learning. The course should not just contain subject matter
flooring in good working order and clean; secure premises, information but also resources designed to develop and
secure entry to/from buildings; lockable rooms within the reinforce understanding and application. This may include
building; CCTV camera coverage, externally; secure storage relevant industry examples, exercises and quizzes, online
for learners personal information; appropriate equipment forums, or discussions.
required for training; appropriate welfare facilities kept clean
and in good working order; appropriate facilities for prayer/ There must be no more than 20 learners to 1 tutor. This
reflection/rest areas and located in a safe area that enables is to ensure that learners can have access to a tutor and
easy access to the training facilities. receive a personalised response within a reasonable
timeframe.
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Examples of supporting evidence
13
Principle 3
Provide accurate course materials and continually update and improve them
Learning Partners must ensure that all course materials of learning materials; ensuring version control and that
(including lesson plans, presentation slides, workbooks, copyright is not infringed. Learning Partners should seek
course notes and timetables) are up-to-date and map to to actively improve course material. Hard copy materials
the latest syllabus. The Learning Partner must have a quality should be enhanced with videos, graphics, interaction and
management system that includes the regular review virtual reality.
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Principle 4
Ensure tutors are qualified, knowledgeable, competent and engaging
Tutors need to create an innovative learning experience Teaching and training delivery
using a range of methods and technology. They must Learning Partners need to demonstrate that tutors show
engage with learners to make the learning process effective authority and expertise in their subjects; plan and prepare
and enjoyable. delivery of well-structured training sessions; preparing all
the necessary resources in advance of the session; learners
The effectiveness and quality of teaching and learning of different abilities and learning styles are catered for;
includes how successful tutors are at delivering courses tutors are frequently checking on learners understanding
to the learners. To have maximum impact on the throughout lessons; tutors ensure theory and practice
learner relevant and current learning must be delivered are integrated and referred to where possible; learners
in a planned and structured way by knowledgeable, are encouraged to make appropriate use of modern
experienced and innovative tutors. technology, such as use of internet and Virtual Reality;
tutors manage the lessons with an appropriate pace
Quality of tutors keeping learners interested and challenged; lessons are
Learning Partners need to demonstrate that their tutors delivered consistently by a range of teaching methods,
have the necessary subject knowledge, experience and which might include; collaborative learning forums, case
qualifications appropriate to the subjects they teach. Tutors studies, the use of relevant technology, quizzes, formative
should not be teaching qualifications beyond their own assessment; there is evidence that individual lessons build
qualification level. Tutors should also have the necessary on learners’ prior knowledge where possible.
skills to deliver engaging training sessions; this may be
through a teaching qualification or through experience. Delivery should be consistent and Learning Partners need
Tutors should demonstrate awareness of and plan for also to evidence how they standardise delivery between
individual learner needs in teaching and training sessions tutors and share feedback/experiences.
and provide effective support, including making reasonable
adjustments for learners who have educational needs and/ Managing the learning process
or disabilities. There is good management and monitoring of attendance
and punctuality; evidence of late attendance management
Learning Partners will also be required to monitor tutor without disrupting lessons; there is evidence of an orderly,
performance to ensure quality and consistency and provide purposeful atmosphere with appropriate learner behaviour
the necessary support and development opportunities to established; there is evidence of good interaction between
develop tutors. Monitoring of tutors should include analysis learners and tutors; clearly stated objectives that are
of pass rates of all learners within their class. understood by learners throughout the training material;
it is clear that learners understand the link into the
specification and key dates for assessments.
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Examples of supporting evidence
16
Examples of supporting evidence continued...
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Principle 5
Give learners feedback on their progress and provide appropriate support
Tutors must be able to provide feedback to learners on their We want Learning Partners to evidence individual learning
progress and support them as necessary. Tutors need to to demonstrate that learners understand the topics being
assess each learner’s progress and level of performance and taught; for example the learner questions the tutor to
ensure that assessments and reviews are timely, frequent, extend the subject; learners are sufficiently challenged and
fair, informative and reliable. Learners must receive clear motivated; the quality of learner work produced during
and constructive feedback through formative assessment, the lessons throughout the program is of a good standard;
mock examinations, peer reviews and/or during personal learners contribute appropriately to the lesson and ask
tutorials so that they know what they have to do to relevant questions; learners understand how theory is
improve their skills, knowledge and understanding to linked to practical, current practice and/or issues; there
achieve their full potential. is evidence that individual learners know how well they
are progressing and what they need to do to continue to
develop knowledge and skills.
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Principle 6
Review course delivery and learner feedback and action as necessary
19
Examples of supporting evidence
20
Examples of supporting evidence continued...
We believe that the Learning Partner Programme will help ensure that all learners’ have a positive NEBOSH experience.
Every learner matters and can make a difference to health, safety and the environment in the workplace.
If you have any queries or feedback on this document or the Learning Partner Accreditation System, please contact the
Learning Partner Quality Team:
email: lpq@NEBOSH.org.uk
telephone: +44 (0)116 263 4700
21
NEBOSH
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Leicester,
LE19 1QW
Contact us
www.nebosh.org.uk Version 8 C021 – December 2023