Technical Bulletin OmniPCX Enterprise

TC2336 ed01 Release 11.x and R12.0

TECHNICAL ALERT:
no more PCS access after PSCOPY in Release 12

This document answers the issue with Passive Communication Server which is no more accessible after PSCOPY in
Release 12.

Revision History
Edition 1: June 2, 2017 creation of the document
Edition 2 : June 26, 2017 End of technical alert

Legal notice:
The information presented is subject to change without notice.
ALE International assumes no responsibility for inaccuracies contained herein.
Copyright © ALE International 2017
Table of contents
1 Issue and Symptoms ............................................................................................................................... 3
2 Action Required ...................................................................................................................................... 3

3 Solution .................................................................................................................................................. 3

OmniPCX Enterprise - Release 11.x and R12.0

TECHNICAL ALERT:
no more PCS access after PSCOPY in Release 12 TC2336 ed01
Copyright © ALE International 2017 page 2/4
1 Issue and Symptoms
There is no more connection on Passive Communication Server (on console or by remote) after pcscopy if PCS
is installed in R12 and CPU is in older release like R11.1 or R11.2 .

Such message is displayed during login action :

2 Action Required
Installation from scratch (with boot on Ethernet + installation with PC installer) is mandatory to be able to
connect again on PCS.

3 Solution
PCS has to be installed in R12 only after CPU is updated in R12.

This issue is solved with coming patch m1.403.15.c. waiting for this patch, hotfix exists for m1.403.12.g
contact technical support in case of need.

OmniPCX Enterprise - Release 11.x and R12.0

TECHNICAL ALERT:
no more PCS access after PSCOPY in Release 12 TC2336 ed01
Copyright © ALE International 2017 page 3/4
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 You have read through the self-service information on commonly asked support questions and known
issues and workarounds available in the Technical Knowledge Center.

- END OF DOCUMENT -

OmniPCX Enterprise - Release 11.x and R12.0

TECHNICAL ALERT:
no more PCS access after PSCOPY in Release 12 TC2336 ed01
Copyright © ALE International 2017 page 4/4