Technical Bulletin OmniPCX Enterprise

TC2337 ed03 Release R12.0

TECHNICAL ALERT:
Hybrid Links going up and down in OXE R12.0

This document answers the issue with Hybrid Links going up and down in OXE R12.0

Revision History
Edition 1: September 19, 2017 creation of the document
Edition 2: September 29, 2017 action plan update see chapter 4
Edition 3: October 12, 2017 document updated with solution available

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The information presented is subject to change without notice.
ALE International assumes no responsibility for inaccuracies contained herein.
Copyright © ALE International 2017
Table of contents
1 Issue and Symptoms .......................................................................................................... 3
2 Root Cause Analysis ........................................................................................................... 3
3 Solution ......................................................................................................................... 3

OmniPCX Enterprise - Release R12.0

Hybrid Links going up and down in OXE R12.0 TC2337 ed03
Copyright © ALE International 2017 page 2/4
1 Issue and Symptoms
After Upgrading to Release 12.0 M1.403.xx the network links becomes unstable.

Following a hybrid link broken, the internodes links are up and down.
A lot of X25 incidents are generated.
Link down, link up, error regarding the synchronization of the X25 routing messages, max IP packet
This issue occurs without reason even after following the recommendations in the TC0975
« RULE OF MESHING IN ABC-F NETWORKS WITH SIGNALING OVER IP / USE OF MODULO
128 “

2:2868=PH:IP Hybrid Link to X is broken (type 4 access 1 sig Main)

3:2867=PH:Hybrid Access (27 1 Main) goes down
3:2867=PH:Hybrid Access (27 1 Main) goes down
3:2865=PH:PLL 0 is down on Hybrid Access (27 1 Main)
3:2873=PH:Update seq synchro:Src=2 #(exp=x rcv=y ) waitDelay=41 s
2:2826=PH:Local link [1 x ] is down
3:2832=PH:Node X is unreachable
3:2876=PH:No more IP pack for the hybrid accesses (max=1000)
3:2865=PH:PLL 0 is down on Hybrid Access (11 1 Main)
3:2867=PH:Hybrid Access (7 1 Main) goes down
3:2876=PH:No more IP pack for the hybrid accesses (max=1000)

2 Root Cause Analysis

The issue is coming when there are unacknowledged IP packets beyond window limit (15 packets).
Packets overflows in a buffer and are not managed anymore by the system till saturation (1000 packets max).

3 Solution
 None for the time being. R&D is researching in top priority.
DO NOT upgrade to R12.0 in case of network nodes

 A hotfix has been tested successfully on a representative customer site.

 This Hotfix is compatible with all MD packages already available on BPWS:
o M1.403.12.g (R12.0 TR)
o M1.403.15.h (R12.0 MD1)
 This Hotfix is available on BPWS Oct 11th.
 Installation procedure is included in the zip file “HF_CROXES-15254_m1.403.15h_2”.

 Official report will be done in the next MD package:

o M1.403.16.b (R12.0 MD2)

OmniPCX Enterprise - Release R12.0

Hybrid Links going up and down in OXE R12.0 TC2337 ed03
Copyright © ALE International 2017 page 3/4
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- END OF DOCUMENT -

OmniPCX Enterprise - Release R12.0

Hybrid Links going up and down in OXE R12.0 TC2337 ed03
Copyright © ALE International 2017 page 4/4