23

džĞĐƵƟǀĞ/ŵĂŐĞ
^ĞƚĂƉĞƌƐŽŶĂůĞdžĂŵƉůĞŽĨŽƉƟŵŝƐŵ͕ƉŽŝƐĞ͕ĂŶĚƉƌŽĨĞƐƐŝŽŶĂůŝƐŵ͘

zŽƵƌƟƚůĞĂŶĚƚŚĞƐŝnjĞŽĨLJŽƵƌŽĸ
ĐĞĚŽŶ͛ƚŵĂŬĞLJŽƵĂůĞĂĚĞƌ͘zŽƵƌƌŽůĞĂƐĂ
ůĞĂĚĞƌĐĂŶďĞĨŽƵŶĚŝŶŚŽǁŽƚŚĞƌƐƐĞĞLJŽƵͶŝŶƚŚĞǁĂLJLJŽƵĐĂƌƌLJLJŽƵƌƐĞůĨ͕
ƚŚĞŝŵĂŐĞLJŽƵƉƌŽũĞĐƚ͕ĂŶĚŝŶLJŽƵƌĚĂŝůLJĂĐƟŽŶƐ͘dŚŝŶŬŽĨƚŚĞƐĞƉĞƌƐƉĞĐƟǀĞƐ
ƚŚĂƚLJŽƵĨŽƐƚĞƌĂƐLJŽƵƌĞdžĞĐƵƟǀĞŝŵĂŐĞ͘dŚĂƚŝŵĂŐĞďĞĐŽŵĞƐŝŶĐƌĞĚŝďůLJ
ǀĂůƵĂďůĞŝŶĐŚĂůůĞŶŐŝŶŐƟŵĞƐ͕ǁŚĞŶLJŽƵƌĂďŝůŝƚLJƚŽĐŽŵŵƵŶŝĐĂƚĞĐŽŶĮĚĞŶĐĞ
ĂŶĚƐƚĞĂĚŝŶĞƐƐĂŶĚƚŽĂĚĂƉƚƌĞĂĚŝůLJƚŽŶĞǁƐŝƚƵĂƟŽŶƐĚƌĂŵĂƟĐĂůůLJĂīĞĐƚƐ
LJŽƵƌĐŽůůĞĂŐƵĞƐĂŶĚLJŽƵƌŽƌŐĂŶŝnjĂƟŽŶ͘>ĞĂĚĞƌƐƉƌŽũĞĐƟŶŐĂƐƚƌŽŶŐ
ĞdžĞĐƵƟǀĞŝŵĂŐĞŝŶŇƵĞŶĐĞŽƚŚĞƌƐŵŽƌĞĞīĞĐƟǀĞůLJĂŶĚŐĂŝŶƚŚĞŝƌƌĞƐƉĞĐƚ͘
dŚĞLJĂůƐŽƉŽƐŝƟŽŶƚŚĞŵƐĞůǀĞƐĨŽƌƚŚĞŶĞdžƚƉƌŽŵŽƟŽŶ;,ĞǁůĞƩ͕>ĞĂĚĞƌͲ
ŚŝǀĠĞ͕^ŚĞƌďŝŶ͕'ŽƌĚŽŶ͕ΘŝĞƵĚŽŶŶĠ͕ϮϬϭϮͿ͘tĞƐĞĞŝŶ<ĂƚŽůĞ͛ƐƐƚŽƌLJ
ŚŽǁĂĐƌĂŌĞĚĞdžĞĐƵƟǀĞŝŵĂŐĞĐĂŶƚĂŬĞLJŽƵĨƌŽŵĂŶĞŶƚƌLJͲůĞǀĞůũŽďƚŽĂ
senior leadership career.
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 džĞĐƵƟǀĞ/ŵĂŐĞ

>ĞĂĚĞƌƐŚŝƉŝŶĐƟŽŶ
ŶĞdžĞĐƵƟǀĞŝŵĂŐĞŝƐŶ͛ƚĂďŽƵƚĂďĞƐƉŽŬĞƐƵŝƚ͕ƚŚŝƐ
ƐĞĂƐŽŶ͛ƐĨĂƐŚŝŽŶƐ͕ŽƌΨϭ͕ϬϬϬŚĂŝƌĐƵƚƐ͘ŶĞdžĞĐƵƟǀĞŝŵĂŐĞ
ĂƌŝƐĞƐĨƌŽŵĂůĞĂĚĞƌ͛ƐŝŶƚĞƌĂĐƟŽŶƐǁŝƚŚŽƚŚĞƌƐ͘tŚĂƚĐĂŶ
ŽƚŚĞƌƐĐŽƵŶƚŽŶĨƌŽŵLJŽƵ͍tŚĂƚĚŽŽƚŚĞƌƐĞdžƉĞĐƚŽĨLJŽƵ͍
,ŽǁĐŽŶĮĚĞŶƚĂƌĞƉĞŽƉůĞŝŶLJŽƵƌĂďŝůŝƚLJƚŽůĞĂĚƉĞŽƉůĞ
ƚŽǁĂƌĚƉŽƐŝƟǀĞ͕ƐƵƐƚĂŝŶĂďůĞƌĞƐƵůƚƐ͍
<ĂƚŽůĞŬŶŽǁƐĂůŝƩůĞĂďŽƵƚĞdžĞĐƵƟǀĞŝŵĂŐĞ͘ƵƚŚŽƌ͕ŵĂƌŬĞƚĞƌ͕ĂŶĚ
ƐƉĞĂŬĞƌ<ĞǀŝŶĂƵŵƚĞůůƐŽĨŚŽǁŽůĞƐƚĂƌƚĞĚǁŽƌŬŝŶŐĂƚϭϳĂƐĂŚŽƐƚĞƐƐĂƚ
Hooters (the US casual restaurant chain famous for its beach-themed decor
ĂŶĚŝƚƐŝŶƐƚĂŶƚůLJƌĞĐŽŐŶŝnjĂďůĞ͞,ŽŽƚĞƌƐ'ŝƌůƐ͟Ϳ͘ƚĂŐĞϭϵƐŚĞǁĂƐŚĞůƉŝŶŐ
to establish Hooters restaurants in foreign markets. At 23 she took over
ŐůŽďĂůƚƌĂŝŶŝŶŐĨŽƌƚŚĞŽƌŐĂŶŝnjĂƟŽŶ͘ŶĚĂƚϯϮƐŚĞďĞĐĂŵĞĂŐƌŽƵƉƉƌĞƐŝĚĞŶƚ
Ăƚ&ŽĐƵƐƌĂŶĚƐ͕ƚŚĞĨƌĂŶĐŚŝƐĞƌŽĨŝŶŶĂďŽŶ͕DŽĞ͛Ɛ͕ĂƌǀĞů͕ĂŶĚŽƚŚĞƌ
recognizable eateries.
ŽůĞ͛ƐƌŝƐĞĨƌŽŵĂǁĂŝƚƌĞƐƐŝŶŽƌĂŶŐĞƐŚŽƌƚͲƐŚŽƌƚƐƚŽĂďƌĂŶĚďƵŝůĚĞƌ
ƐƚĞŵƐĨƌŽŵĂŶĞdžĞĐƵƟǀĞŝŵĂŐĞďĂƐĞĚŽŶĞŵƉůŽLJĞĞƌĞůĂƟŽŶƐŚŝƉƐ͘^ŚĞ
ŝƐǁŝůůŝŶŐƚŽŐŽƚŽƚŚĞĨƌŽŶƚůŝŶĞƐ͕ĂƐƐƵŵĞƐŐŽŽĚŝŶƚĞŶƟŽŶƐ͕ĂŶĚ͕ĂƚƚŚĞ
ĐŽƌĞ͕ƉĂLJƐĐĂƌĞĨƵůĂƩĞŶƟŽŶƚŽƚƌƵƐƚ͘^ŚĞŐŽĞƐŽƵƚŽĨŚĞƌǁĂLJƚŽŵĂŬĞ
ƐƵƌĞĞŵƉůŽLJĞĞƐĨĞĞůƐĞĐƵƌĞƚŽƐĂLJǁŚĂƚŝƐŽŶƚŚĞŝƌŵŝŶĚƐ͕ƚŽƐŚĂƌĞƚŚĞŝƌ
ŝĚĞĂƐ͕ĂŶĚƚŽƉĂƌƟĐŝƉĂƚĞŝŶƚŚĞďƵƐŝŶĞƐƐ͘dŚĞĞdžĞĐƵƟǀĞŝŵĂŐĞƐŚĞƉƌŽũĞĐƚƐ͕
ĂƐƐŽŵĞŽŶĞǁŝůůŝŶŐƚŽůŝƐƚĞŶ͕ǁŚŽǁŝůůŐŝǀĞŚŽŶĞƐƚĨĞĞĚďĂĐŬ͕ĂŶĚǁŚŽ
ŐĞŶƵŝŶĞůLJĐĂƌĞƐƚŚĂƚŽƚŚĞƌƐƐƵĐĐĞĞĚ͕ĐƌĞĂƚĞƐĂŶŽƌŐĂŶŝnjĂƟŽŶŽĨƉĞŽƉůĞ
ǁŝůůŝŶŐƚŽĚŽǁŚĂƚŝƚƚĂŬĞƐƚŽĂĐŚŝĞǀĞƚŚĞƌĞƐƵůƚƐƚŚĂƚŵĂƩĞƌŵŽƐƚƚŽƚŚĞ
business.
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 džĞĐƵƟǀĞ/ŵĂŐĞ

What High Performance Looks Like

>ĞĂĚĞƌƐǁŝƚŚĂƉŽƐŝƟǀĞĞdžĞĐƵƟǀĞŝŵĂŐĞ

O projectĐŽŶĮĚĞŶĐĞĂŶĚƉŽŝƐĞ
O ĐŽŵŵĂŶĚĂƩĞŶƟŽŶĂŶĚƌĞƐƉĞĐƚ
O ĂƌĞŽƉƟŵŝƐƟĐĂŶĚƚĂŬĞƚŚĞĂƫ
  ƚƵĚĞƚŚĂƚŵŽƐƚƉƌŽďůĞŵƐĐĂŶďĞ
solved
O ƐĞƚĂƉŽƐŝƟǀĞƉĞƌƐŽŶĂůĞdžĂŵƉůĞĨŽƌƚŚĞŽƌŐĂŶŝnjĂƟŽŶ
O ĂĐĐĞƉƚƐĞƚďĂĐŬƐǁŝƚŚŐƌĂĐĞ
O ƚŽůĞƌĂƚĞƐƚƌĞƐƐĨƵůƐŝƚƵĂƟŽŶƐĂŶĚĚŽŶ͛ƚŽǀĞƌƌĞĂĐƚ
O ĂƌĞƐĞĞŶĂƐƵŶŇĂƉƉĂďůĞ͕ĐŽŶĮĚĞŶƚ͕ƉŽŝƐĞĚ͕ĐŚĂƌŝƐŵĂƟĐ͕ĂŶĚ
professional
O communicate credibility
O ĂǀŽŝĚĂůŝĞŶĂƟŶŐƉĞŽƉůĞŽƌĚĂŵĂŐŝŶŐƌĞůĂƟŽŶƐŚŝƉƐ
O ƌĂƌĞůLJĐƌŝƟĐŝnjĞŽƚŚĞƌƉĞŽƉůĞ
O ĂƌĞŶŽƚĞĂƐŝůLJƌĂƩůĞĚ͕ĚŝƐƚƌĂĐƚĞĚ͕ŽƌŝŶƟŵŝĚĂƚĞĚ

What’s in Your Way?

Copyright © 2017. Center for Creative Leadership. All rights reserved.

>ĞĂĚĞƌƐǁŚŽĚŽŶ͛ƚĚŝƐƉůĂLJĂƉŽƐŝƟǀĞĞdžĞĐƵƟǀĞ
image might lose the trust and respect of others.
WĞŽƉůĞŝŶƚŚĞŽƌŐĂŶŝnjĂƟŽŶŵŝŐŚƚƐĞĞƚŚĞŵĂƐůĞƐƐ
capable and less able to handle higher levels of
ƌĞƐƉŽŶƐŝďŝůŝƚLJ͘ŶŽƌŐĂŶŝnjĂƟŽŶŵŝŐŚƚƉĂƐƐŽǀĞƌƐƵĐŚůĞĂĚĞƌƐǁŚĞŶĮůůŝŶŐ
ĂǀĂŝůĂďůĞĞdžĞĐƵƟǀĞƉŽƐŝƟŽŶƐ͘&ƌŽŵƚŚĞůŝƐƚďĞůŽǁ͕ƐĞůĞĐƚĂůůƚŚĞŝƚĞŵƐLJŽƵ
ƚŚŝŶŬƐƚĂŶĚďĞƚǁĞĞŶLJŽƵĂŶĚƚŚĞĞdžĞĐƵƟǀĞŝŵĂŐĞLJŽƵǁĂŶƚƚŽƉƌŽũĞĐƚ͘

R zŽƵŶĞǀĞƌĚĞǀĞůŽƉĞĚŚĞĂůƚŚLJǁĂLJƐƚŽĐŽƉĞǁŝƚŚƐƚƌĞƐƐ͘
R zŽƵ͛ƌĞŽǀĞƌĐŽŶĮĚĞŶƚ͘
R zŽƵůĂĐŬĐŽŶĮĚĞŶĐĞ͘

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 džĞĐƵƟǀĞ/ŵĂŐĞ

R zŽƵ͛ǀĞďƌŽŬĞŶĚŽǁŶŽƌďůŽǁŶƵƉƵŶĚĞƌƐƚƌĞƐƐĨƵůĐŽŶĚŝƟŽŶƐ͘
R zŽƵĚŽŶ͛ƚŬŶŽǁŚŽǁŽƚŚĞƌƐƉĞƌĐĞŝǀĞLJŽƵ͘
R zŽƵŚĂǀĞŶ͛ƚůĞĂƌŶĞĚǁŚĂƚ͞ŐŽŽĚŵĂŶŶĞƌƐ͟ĂƌĞĂƚLJŽƵƌ 
ŽƌŐĂŶŝnjĂƟŽŶ͘
R zŽƵ͛ǀĞůĞĂƌŶĞĚƚŚĂƚƉĞŽƉůĞƐĞĞLJŽƵĂƐƐůŝĐŬŽƌŵĂŶŝƉƵůĂƟǀĞ͘
R zŽƵ͛ǀĞůŽƐƚƚŽƵĐŚǁŝƚŚLJŽƵƌĐŽƌĞǀĂůƵĞƐŽƌďĞůŝĞĨƐ͘
R zŽƵ͛ǀĞůĞĂƌŶĞĚƚŚĂƚƉĞŽƉůĞƐĞŶƐĞƚŚĞLJĚŽŶ͛ƚŬŶŽǁLJŽƵͶƚŚĞLJ
ĐĂŶ͛ƚƐĞĞŚŽǁLJŽƵĨĞĞůŽƌǁŚĂƚĚƌŝǀĞƐLJŽƵ͘
R You’re stressed by trying to be someone that you’re not.
R zŽƵ͛ǀĞƌĞĐĞŝǀĞĚĨĞĞĚďĂĐŬƚŚĂƚLJŽƵĐŽŵĞŽīĂƐĂƌƌŽŐĂŶƚĂŶĚ
unapproachable.
R zŽƵǁŽƌƌLJƚŽŽŵƵĐŚĂďŽƵƚŚŽǁLJŽƵůŽŽŬŽƌǁŚĂƚƉĞŽƉůĞƚŚŝŶŬ
about you.

Coach Yourself
dŽĚĞǀĞůŽƉLJŽƵƌĞdžĞĐƵƟǀĞŝŵĂŐĞ͕ĐƌĞĂƚĞŐŽĂůƐƚŚĂƚ
ƌĞƋƵŝƌĞLJŽƵƚŽǁŽƌŬǁŝƚŚŽƚŚĞƌƐ͕ƚŽĐŽŵŵƵŶŝĐĂƚĞƚŚĞ
ǁŽƌŬĂŚĞĂĚ͕ƚŽƚĂŬĞŽŶƉƌŽũĞĐƚƐǁŝƚŚŚŝŐŚǀŝƐŝďŝůŝƚLJ͕ĂŶĚ
ƚŚĂƚŽƚŚĞƌǁŝƐĞƉƵƚLJŽƵŝŶĂƉŽƐŝƟŽŶŽĨĚŝƐƉůĂLJŝŶŐLJŽƵƌ
ůĞĂĚĞƌƐŚŝƉƐŬŝůůƐ͘dŚĞƐĞƋƵĞƐƟŽŶƐĐĂŶŚĞůƉLJŽƵĨŽĐƵƐŽŶƐƵĐŚĂƌĞĂƐ͗

Can you put yourself in the shoes of your direct reports and
Copyright © 2017. Center for Creative Leadership. All rights reserved.

O
ĐƵƐƚŽŵĞƌƐ͍ŽLJŽƵƵŶĚĞƌƐƚĂŶĚǁŚĂƚƚŚĞLJŶĞĞĚŽƌǁĂŶƚ͍,ŽǁĐĂŶ
LJŽƵƐŚŽǁƚŚĞŵLJŽƵƵŶĚĞƌƐƚĂŶĚ͍
O tŚĞŶLJŽƵůĞĂǀĞƚŚĞŽƌŐĂŶŝnjĂƟŽŶ͕ŚŽǁĚŽLJŽƵǁĂŶƚŽƚŚĞƌƐƚŽ
ƌĞŵĞŵďĞƌLJŽƵ͍tŚĂƚůĞŐĂĐLJĚŽLJŽƵǁĂŶƚƚŽůĞĂǀĞďĞŚŝŶĚ͍
O tŚĂƚĂƌĞƚŚĞƚŚƌĞĞŵŽƐƚǀŝƐŝďůĞĂĐƟŽŶƐLJŽƵŚĂǀĞƚĂŬĞŶŝŶƚŚĞůĂƐƚ
ŵŽŶƚŚ͍tŚĂƚŵŝŐŚƚƉĞŽƉůĞĐŽŶĐůƵĚĞĂďŽƵƚLJŽƵ͕ďĂƐĞĚŽŶƚŚĞŝƌ
ŽďƐĞƌǀĂƟŽŶƐŽĨƚŚŽƐĞĂĐƟŽŶƐ͍
O dŚŝŶŬŽĨƐŽŵĞŽŶĞǁŚŽLJŽƵďĞůŝĞǀĞĚŝƐƉůĂLJƐĂŶŝĚĞĂůĞdžĞĐƵƟǀĞ
image. What does that person do to stand apart from other

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 džĞĐƵƟǀĞ/ŵĂŐĞ

ĞdžĞĐƵƟǀĞƐ͍,ŽǁŵŝŐŚƚLJŽƵĞŵƵůĂƚĞŚŝƐŽƌŚĞƌďĞŚĂǀŝŽƌŝŶĂŶ
ĂƵƚŚĞŶƟĐǁĂLJ͍
O ,ŽǁĚŝĚLJŽƵŚĂŶĚůĞƚŚĞůĂƐƚƐƚƌĞƐƐĨƵůƐŝƚƵĂƟŽŶLJŽƵĨŽƵŶĚLJŽƵƌƐĞůĨ
ŝŶ͍,ŽǁǁŽƵůĚLJŽƵůŝŬĞƚŽĐŽƉĞǁŝƚŚƐƚƌĞƐƐ͍tŚĂƚĐŽƵůĚLJŽƵĚŽ
ĚŝīĞƌĞŶƚůLJ͍

Improve Now
ĞĐůĞĂƌ͘sĂŐƵĞ͕ĐŽŶƚƌĂĚŝĐƚŽƌLJ͕ŽƌĚŝƐũŽŝŶƚĞĚ
ŵĞƐƐĂŐĞƐŚĂƌŵLJŽƵƌŝŵĂŐĞĂŶĚǁŝůůůŝŬĞůLJůĞĂǀĞLJŽƵƌ
ĂƵĚŝĞŶĐĞďŽƌĞĚ͕ĐŽŶĨƵƐĞĚ͕ĂŶĚĨĞĞůŝŶŐŶĞŐĂƟǀĞĂďŽƵƚ
LJŽƵƌůĞĂĚĞƌƐŚŝƉ͘ŽŶǀĞƌƐĞůLJ͕ĂĐůĞĂƌŵĞƐƐĂŐĞĐĂŶĞŶŚĂŶĐĞ
your professionalism and your ability to inspire others.
DŽŶŝƚŽƌLJŽƵƌǀŽŝĐĞ͘/ĨǁŚĂƚLJŽƵ͛ƌĞƐĂLJŝŶŐŝƐǀĂůƵĂďůĞ͕ŚŽǁLJŽƵ
ƐĂLJŝƚŝƐũƵƐƚĂƐŝŵƉŽƌƚĂŶƚ͘ůĞĂĚĞƌǁŝƚŚĂŇĂƚŽƌŵŽŶŽƚŽŶĞǀŽĐĂůƐƚLJůĞ͕
ŝŶĂƉƉƌŽƉƌŝĂƚĞǀŽůƵŵĞ͕ŽƌƉŽŽƌĚŝĐƟŽŶǁŽŶ͛ƚĐŽŶǀĞLJĂƐƚƌŽŶŐĞdžĞĐƵƟǀĞ
ŝŵĂŐĞĂŶĚǁŝůůĨĂŝůƚŽŝŶƐƉŝƌĞŽƚŚĞƌƐ͘
dŚŝŶŬ͞ǁĞ͘͟^ŝŵƉůLJďLJĞdžĐŚĂŶŐŝŶŐƚŚĞǁŽƌĚƐ͞/͕͟͞ŵĞ͕͟ĂŶĚ͞ŵLJ͟ǁŝƚŚ
ŵŽƌĞŝŶĐůƵƐŝǀĞƚĞƌŵƐ͕LJŽƵĐĂŶĨŽƐƚĞƌĂƐĞŶƐĞŽĨĐŽŵŵƵŶŝƚLJĂŶĚŐĂŝŶƚƌƵƐƚ͘
dŚŝƐǁŝůůĂůƐŽŚĞůƉŽƚŚĞƌƐƌĞĐŽŐŶŝnjĞLJŽƵƌĐŽůůĂďŽƌĂƟǀĞƐƉŝƌŝƚ͘
>ŝŐŚƚĞŶƵƉ͘ Leaders don’t need to be overly serious for others to
ƚĂŬĞƚŚĞŵƐĞƌŝŽƵƐůLJ͘ŶƵƉďĞĂƚĂƫ   ƚƵĚĞĂŶĚĂŬŝŶĚǁŽƌĚ͕ĞƐƉĞĐŝĂůůLJŝŶ
ĐŚĂůůĞŶŐŝŶŐƟŵĞƐ͕ĐĂŶůŝŌƚŚĞŵŽŽĚŽĨƚŚŽƐĞĂƌŽƵŶĚLJŽƵĂŶĚŝŵƉƌŽǀĞLJŽƵƌ
ĞdžĞĐƵƟǀĞŝŵĂŐĞ͘
Copyright © 2017. Center for Creative Leadership. All rights reserved.

džƵĚĞĞŶĞƌŐLJ͘ ZĞǀŝǀĞLJŽƵƌůŽǀĞŽĨLJŽƵƌũŽď͕LJŽƵƌƉĞŽƉůĞ͕ĂŶĚLJŽƵƌ
ŽƌŐĂŶŝnjĂƟŽŶ͕ĂŶĚŵĂŬĞĂƉŽŝŶƚƚŽůĞƚŽƚŚĞƌƐŬŶŽǁŝƚ͘WĂƐƐŝŽŶŝƐĐŽŶƚĂŐŝŽƵƐ͕
ĂŶĚĂŶĞŶĞƌŐĞƟĐůĞĂĚĞƌĐĂŶŵŽƟǀĂƚĞŽƚŚĞƌƐƚŽďĞƚŚĞŝƌďĞƐƚ͘^ŝƚĚŽǁŶ
and make a list of every element of your job that makes you get up in the
ŵŽƌŶŝŶŐĂŶĚĐŽŵĞƚŽǁŽƌŬĂŶĚƚŚĞŶƐĞĞŬƚŽĐŚĂŶŶĞůƚŚĂƚĐŽŵŵŝƚŵĞŶƚĂŶĚ
enthusiasm throughout the day.
,ŝƌĞĂŶĞdžĞĐƵƟǀĞŝŵĂŐĞĐŽĂĐŚ͘ƉƌŽĨĞƐƐŝŽŶĂůĐĂŶŽŌĞŶŐŝǀĞLJŽƵ
the feedback and guidance you need to project an image that is right for
LJŽƵĂŶĚLJŽƵƌĐĂƌĞĞƌƉĂƚŚ͘/ĨLJŽƵƌŝŶƚŽŶĂƟŽŶŽƌǀŽĐĂůƐƚLJůĞŝƐŶ͛ƚĐƌĞĂƟŶŐĂ
ĐŽŵƉĞůůŝŶŐŝŵĂŐĞ͕LJŽƵŵĂLJĂůƐŽĐŽŶƐŝĚĞƌŐĞƫ   ŶŐĂǀŽŝĐĞŽƌƐƉĞĞĐŚĐŽĂĐŚ
ǁŚŽǁŝůůŚĞůƉLJŽƵĚĞǀĞůŽƉLJŽƵƌƐƉĞĂŬŝŶŐƐŬŝůůƐ͘

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 džĞĐƵƟǀĞ/ŵĂŐĞ

&ŽĐƵƐŽŶŵĂŶĂŐŝŶŐƐƚƌĞƐƐĨƵůƐŝƚƵĂƟŽŶƐ͘ZĞƐƉŽŶĚŝŶŐƉŽŽƌůLJŝŶƟŵĞƐ
ŽĨƐƚƌĞƐƐŽƌĐŽŶŇŝĐƚĐĂŶƚĂƌŶŝƐŚLJŽƵƌŝŵĂŐĞ͘&ŝŶĚďĞƩĞƌǁĂLJƐƚŽĐŽƉĞǁŝƚŚ
ĂĚǀĞƌƐŝƚLJǁŝƚŚŽƵƚůŽƐŝŶŐLJŽƵƌĚŝŐŶŝƚLJ͘
>ŽŽŬŝŶƚŚĞŵŝƌƌŽƌ͘ůƚŚŽƵŐŚĞdžĞĐƵƟǀĞŝŵĂŐĞŝƐŶ͛ƚĂůƚŽŐĞƚŚĞƌ
ĚĞƉĞŶĚĞŶƚŽŶƐƚLJůĞ͕ƉĞŽƉůĞǁŝůůŵĂŬĞũƵĚŐŵĞŶƚƐĂďŽƵƚLJŽƵƌůĞĂĚĞƌƐŚŝƉ
ĐĂƉĂďŝůŝƚLJďĂƐĞĚŽŶŚŽǁLJŽƵĚƌĞƐƐ͕ǁŚĞƚŚĞƌLJŽƵƚĂŬĞĐĂƌĞŽĨLJŽƵƌƐĞůĨ͕ĂŶĚ
ŚŽǁLJŽƵĐĂƌƌLJLJŽƵƌƐĞůĨ͘DĂŬŝŶŐƐŵĂůůĐŚĂŶŐĞƐŝŶŚŽǁLJŽƵůŽŽŬŽƌĚƌĞƐƐ͕
ƉĂLJŝŶŐĂƩĞŶƟŽŶƚŽLJŽƵƌƉŚLJƐŝĐĂůĮƚŶĞƐƐ͕ĂŶĚĞǀĞŶŝŵƉƌŽǀŝŶŐLJŽƵƌƉŽƐƚƵƌĞ
support the image you create among others.
^ĞĞŬĂŵĞŶƚŽƌ͘>ŽŽŬĨŽƌƐŽŵĞŽŶĞŝŶLJŽƵƌŽƌŐĂŶŝnjĂƟŽŶǁŚŽĐĂŶŐŝǀĞ
LJŽƵĨĞĞĚďĂĐŬĂŶĚŝĚĞĂƐĂďŽƵƚŚŽǁLJŽƵĐĂŶŝŵƉƌŽǀĞLJŽƵƌůĞĂĚĞƌƐŚŝƉŝŵĂŐĞ͘
ƵŝůĚĂƉĂƌƚŶĞƌƐŚŝƉǁŝƚŚƚŚŝƐƉĞƌƐŽŶͶǁŚĂƚĐĂŶLJŽƵƚĞĂĐŚŚŝŵŽƌŚĞƌŝŶ
ĞdžĐŚĂŶŐĞ͍
^ĂLJ͞zĞƐ͕ĂŶĚ͘͘͘͟dĂŬĞĂŶŝŵƉƌŽǀ;ŝŵƉƌŽǀŝƐĂƟŽŶͿĐůĂƐƐƚŽŐĂŝŶ
ƉƌĂĐƟĐĞƚŚŝŶŬŝŶŐ͞ĂŶĚ͟ƌĂƚŚĞƌƚŚĂŶ͞ďƵƚ͘͟
^ŚŽǁŚƵŵŝůŝƚLJ͘dŚĞƌĞŝƐƐƚƌĞŶŐƚŚŝŶǀƵůŶĞƌĂďŝůŝƚLJ͘ĐĐĞƉƟŶŐƚŚĂƚLJŽƵ
ŵĂŬĞŵŝƐƚĂŬĞƐĂŶĚƚĂŬŝŶŐĂĐĐŽƵŶƚĂďŝůŝƚLJĨŽƌƚŚĞŵŝŶĂŐĞŶƵŝŶĞǁĂLJ͕ǁŝƚŚ
ŐƌĂĐĞĂŶĚĂƐŝŶĐĞƌĞĐŽŵŵŝƚŵĞŶƚƚŽŝŵƉƌŽǀĞ͕ĐĂŶƐƚŽƚŚĞƌƐ͛ƉĞƌĐĞƉƟŽŶƐ
of your leadership.
ĞƚŚĞďĞƐƚ͘dŚƌĞĞƐŵĂůůďƵƚĞdžƚƌĞŵĞůLJƉŽǁĞƌĨƵůǁŽƌĚƐ͘DĞĞƚǁŝƚŚ
LJŽƵƌĐŽĂĐŚ͕ŵĞŶƚŽƌ͕ŽƌŵĂŶĂŐĞƌĂŶĚƚĂůŬĂďŽƵƚŚŽǁLJŽƵǁĂŶƚƚŽŝŵƉƌŽǀĞŝŶ
ĞǀĞƌLJǁĂLJĂŶĚƚŽƐƚƌŝǀĞƚŽďĞƚŚĞďĞƐƚ͘ƐŬĨŽƌŝĚĞĂƐƚŚĂƚƐŚŽǁĐĂƐĞŚŽǁLJŽƵ
can be the best at all you can do.
Copyright © 2017. Center for Creative Leadership. All rights reserved.

ĞǀĞůŽƉŵĞŶƚĂůKƉƉŽƌƚƵŶŝƟĞƐ
Q ManaŐĞĂŚŝŐŚůLJǀŝƐŝďůĞĂŶŶƵĂůŽƌŐĂŶŝnjĂƟŽŶĂůĞǀĞŶƚ͘
Q sŽůƵŶƚĞĞƌŝŶĂůŽĂŶĞĚͲĞdžĞĐƵƟǀĞƌŽůĞĨŽƌĂŶŽŶƉƌŽĮƚ
ŽƌŐĂŶŝnjĂƟŽŶ͘
Q dĂŬĞŽŶĂƌĞƐƉŽŶƐŝďŝůŝƚLJƉƌĞǀŝŽƵƐůLJŚĂŶĚůĞĚďLJLJŽƵƌďŽƐƐ͕ƐƵĐŚĂƐ
ůĞĂĚŝŶŐĂĐƌŽƐƐͲĨƵŶĐƟŽŶĂůƚĞĂŵ͘
Q tŽƌŬǁŝƚŚƚŚĞŵĂŶĂŐĞƌŽĨĂƵŶŝƚLJŽƵƌŐƌŽƵƉŽŌĞŶŚĂƐĐŽŶŇŝĐƚǁŝƚŚƚŽ
ĐƌĞĂƚĞĂďĞƩĞƌǁŽƌŬŝŶŐƉĂƌƚŶĞƌƐŚŝƉ͘
Q Host visitors from another country.

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 džĞĐƵƟǀĞ/ŵĂŐĞ

Q DĂŶĂŐĞĂŶĞǁĐƵƐƚŽŵĞƌǁŝƚŚŚŝŐŚƉŽƚĞŶƟĂůƉĂLJŽīĨŽƌƚŚĞďƵƐŝŶĞƐƐ͘
Q ZĞƉƌĞƐĞŶƚLJŽƵƌŽƌŐĂŶŝnjĂƟŽŶƚŽƚŚĞŵĞĚŝĂ͘

ĐƟǀŝƚLJĞŶƚĞƌ
ZĞǀŝĞǁĂŶĚĚŽǁŶůŽĂĚƚŚĞƐĞĂĐƟǀŝƟĞƐLJŽƵĐĂŶƵƐĞ
ĨŽƌLJŽƵƌĚĞǀĞůŽƉŵĞŶƚŽƌǁŝƚŚLJŽƵƌƚĞĂŵĨƌŽŵƚŚŝƐŬ͛Ɛ
ƌĞƐŽƵƌĐĞƉĂŐĞĂƚǁǁǁ͘ĐĐů͘ŽƌŐͬĐŽŵƉĂƐƐŬ͘
džĞĐƵƟǀĞ/ŵĂŐĞ͗ŽŝůŝŶŐ,Žƚ/ĚĞĂ͊
džĞĐƵƟǀĞ/ŵĂŐĞ͗ƵŝůĚĂŶ/ŵĂŐĞ
džĞĐƵƟǀĞ/ŵĂŐĞ͗zŽƵƌWĞƌƐŽŶĂůsĂůƵĞƐ

Related Competencies
ComŵƵŶŝĐĂƟŽŶ
Credibility and Integrity
Interpersonal Savvy
>ĞĂĚŝŶŐǁŝƚŚWƵƌƉŽƐĞ
^ĞůĨͲǁĂƌĞŶĞƐƐ
dŽůĞƌĂƟŶŐŵďŝŐƵŝƚLJ
Urgency

Resources
Copyright © 2017. Center for Creative Leadership. All rights reserved.

BooŚĞƌ͕͘͘;ϭϵϵϰͿ͘ŽŵŵƵŶŝĐĂƚĞǁŝƚŚĐŽŶĮĚĞŶĐĞ͊,ŽǁƚŽ
ƐĂLJŝƚƌŝŐŚƚƚŚĞĮƌƐƚƟŵĞĂŶĚĞǀĞƌLJƟŵĞ͘EĞǁzŽƌŬ͕Ez͗
DĐ'ƌĂǁͲ,ŝůů͘
ŽŽŚĞƌ͕͘͘;ϮϬϭϭͿ͘ƌĞĂƟŶŐƉĞƌƐŽŶĂůƉƌĞƐĞŶĐĞ͗>ŽŽŬ͕ƚĂůŬ͕ƚŚŝŶŬ͕ĂŶĚĂĐƚůŝŬĞĂ
ůĞĂĚĞƌ͘^ĂŶ&ƌĂŶĐŝƐĐŽ͕͗ĞƌƌĞƩͲ<ŽĞŚůĞƌ͘
ƌŝƐǁĞůů͕͕͘ΘĂŵƉďĞůů͕͘;ϮϬϬϴͿ͘ƵŝůĚŝŶŐĂŶĂƵƚŚĞŶƟĐůĞĂĚĞƌƐŚŝƉŝŵĂŐĞ.
'ƌĞĞŶƐďŽƌŽ͕E͗ĞŶƚĞƌĨŽƌƌĞĂƟǀĞ>ĞĂĚĞƌƐŚŝƉ͘
ƵĚĚLJ͕͘:͘͘;ϮϬϭϱͿ͘WƌĞƐĞŶĐĞ͗ƌŝŶŐŝŶŐLJŽƵƌďŽůĚĞƐƚƐĞůĨƚŽLJŽƵƌďŝŐŐĞƐƚ
ĐŚĂůůĞŶŐĞƐ͘EĞǁzŽƌŬ͕Ez͗>ŝƩůĞ͕ƌŽǁŶĂŶĚŽŵƉĂŶLJ͘

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Scisco, P., Biech, E., & Hallenbeck, G. (2017). Compass : Your guide for leadership development and coaching. Center for Creative Leadership.
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 džĞĐƵƟǀĞ/ŵĂŐĞ

ĂƵŵ͕<͘;ϮϬϭϱ͕^ĞƉƚ͘ϮϱͿ͘ϭϮĐŽŵŵƵŶŝĐĂƟŽŶŚĂďŝƚƐŵĂĚĞƚŚŝƐĨŽƌŵĞƌ,ŽŽƚĞƌƐ
hostess a billion-dollar-brand president at 32. /ŶĐ͘ZĞƚƌŝĞǀĞĚĨƌŽŵŚƩƉ͗ͬͬ
ǁǁǁ͘ŝŶĐ͘ĐŽŵͬŬĞǀŝŶͲĚĂƵŵͬƚŚĞƐĞͲϭϮͲĐŽŵŵƵŶŝĐĂƟŽŶͲŚĂďŝƚƐͲŵĂĚĞͲƚŚŝƐ
-former-hooters-girl-a-billion-dollar-bra.html
,ĞǁůĞƩ͕^͕͘͘>ĞĂĚĞƌͲŚŝǀĠĞ͕>͕͘^ŚĞƌďŝŶ͕>͕͘'ŽƌĚŽŶ͕:͕͘ΘŝĞƵĚŽŶŶĠ͕&͘;ϮϬϭϮͿ͘
džĞĐƵƟǀĞƉƌĞƐĞŶĐĞ͘EĞǁzŽƌŬ͕Ez͗ĞŶƚĞƌĨŽƌdĂůĞŶƚ/ŶŶŽǀĂƟŽŶ͘
,ŽƌƚŚ͕͘D͕͘DŝůůĞƌ͕>͕͘ΘDŽƵŶƚ͕W͘;ϮϬϭϲͿ͘>ĞĂĚĞƌƐŚŝƉďƌĂŶĚ͗ĞůŝǀĞƌŽŶLJŽƵƌ
ƉƌŽŵŝƐĞ͘'ƌĞĞŶƐďŽƌŽ͕E͗ĞŶƚĞƌĨŽƌƌĞĂƟǀĞ>ĞĂĚĞƌƐŚŝƉ͘
DĐ'ŽŶŝŐĂů͕<͘;ϮϬϭϮͿ͘dŚĞǁŝůůƉŽǁĞƌŝŶƐƟŶĐƚ͗,ŽǁƐĞůĨͲĐŽŶƚƌŽůǁŽƌŬƐ͕ǁŚLJŝƚ
ŵĂƩĞƌƐ͕ĂŶĚǁŚĂƚLJŽƵĐĂŶĚŽƚŽŐĞƚŵŽƌĞŽĨŝƚ͘EĞǁzŽƌŬ͕Ez͗ǀĞƌLJ͘
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Scisco, P., Biech, E., & Hallenbeck, G. (2017). Compass : Your guide for leadership development and coaching. Center for Creative Leadership.
Created from spjainau on 2023-01-07 20:08:14.