Professional Documents
Culture Documents
Project Management
The Project Management Institute
Education Department
Second Part.
A Balancing Project constraints
Time Cost
Scope
Quality
2
3
4
5
6
7
Project Integration
Management is one of the most
important aspects of project
management.
8
Project integration management
• Schedule
• Cost
• Scope
• Quality
• Resources
• Risks
• Changes
• Stakeholders
9
Integrated project management
Integrated project management refers to the interconnected and collaborative
approach to executing the project with effective coordination.
▪ Initiating
▪ Planning
▪ Executing
▪ Monitoring and controlling
▪ Closing
The main objective of project management is the coordination within all the
stakeholders of the project to ensure the team is working in the right direction to
reach the same goal.
10
Project Stakeholders and Governance
Initiating Planning
Processes Processes
Executing
Controlling
Processes
Processes
Closing
Processes
◼ Business-oriented processes
Initiating Processes
To the
Planning
5.1 Processes
Initiation (Figure 3–5)
◼ Business need
◼ Project objectives
◼ Project deliverables
◼ Assumptions
◼ Constraints
◼ Key staff
◼ Written authorization
◼ Project charter
◼ Project manager identified/assigned
◼ Other key positions identified/assigned
◼ Constraints identified
◼ Assumptions identified
Stakeholders can be defined as all parties who affect or are affected by the
project. They can be individuals, groups, a community or an institution – all
those with an interest in an organisation and its activities.
Stakeholder Participation
Stakeholder participation is essential to development projects. Stakeholder
participation is intended to improve project:
Effectiveness
Efficiency
Sustainability
Transparency
Accountability
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Stakeholder - definition
◼ List them
◼ Try to understand their likely perspective - how might they react to the
project?
◼ Assess their relative importance
◼ Act appropriately with the stakeholder throughout the project – identify
and decide what action you may need to take
Stakeholders
Stakeholder analysis
Priority Stakeholder Stakeholder's Action
H/M/L
Perspective
The tools of & for project
management
• There are numerous tools which can be for
managing projects, some of them complex,
some of them simple.
• We will look at some tried and tested tools
and techniques which can be used for
effective project management.
Our tools for today
• QUAD Chart analysis
• The QUAD chart is a very simple yet
extremely effective tool. Project scoping –
enables you to define what you do before
you start.
• Stakeholder analysis – simple version helps
you understand and manage the different
relationships that matter to the project.
The QUAD chart
• A very simple yet powerful tool.
PURPOSE CUSTOMERS
(AIMS/OBJECTIVES) (STAKEHOLDERS)
PURPOSE CUSTOMERS
(AIMS/OBJECTIVES) (STAKEHOLDERS)
PURPOSE CUSTOMERS
(AIMS/OBJECTIVES) (STAKEHOLDERS)
VALUES
WHAT IS THE
MOTIVATION?
CRITICAL SUCCESS FACTORS MEASURES OF SUCCESS
(NOT JUST DESIRED END RESULT) (STANDARDS / CRITERIA)
PASSION ETHICS
SECONDARY BENEFITS
(UNMEASURABLE)
What Does This Give Us?
• The beginnings of a project definition
QUICK QUIZ
1. Approximately what percentage of the world’s gross domestic product is
spent on projects?
A. 10%
B. 25%
C. 50%
D. 75%
2. Which of the following is not a potential advantage of using good project
management?
A. Shorter development times
B. Higher worker morale
C. Lower cost of capital
D. Higher profit margins
5. Which of the following is not part of the triple constraint of project management?
A. meeting scope goals
B. meeting time goals
C. meeting communications goals
D. meeting cost goals
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6. _______________ is the application of knowledge, skills, tools and techniques
to project activities to meet project requirements.
A. Project management
B. Program management
C. Project portfolio management
D. Requirements management
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Manage project Knowledge?
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PMBOK5 vs PMBOK6
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PMBOK5 vs PMBOK6
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PMBOK5 vs PMBOK6
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PMBOK5 vs PMBOK6
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PMBOK5 vs PMBOK6
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PMBOK5 vs PMBOK6
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PMBOK5 vs PMBOK6
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PMBOK5 vs PMBOK6
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Planning Process Group
Initiating Planning
Processes Processes
Executing
Controlling
Processes
Processes
Closing
Processes
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Purpose of Planning Processes
* Project Management—A Managerial Approach, 1995, by Jack R. Meredith and Samuel J. Mantel Jr.
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Core Processes
5.2 6.2
Scope Activity
Planning 6.1 Sequencing 6.4
Activity Schedule
Definition Development
6.3
5.3 Activity 7.3
Scope Duration Cost
Definition Estimating Budgeting
7.1
Resource
Planning 7.2
Cost
From the Estimating 4.1
Initiating Project Plan
Development To the
Processes Executing
(Figure 3–4) Processes
(Figure 3–6)
Test
This WBS is illustrative only. It is not intended to represent the full project scope of any specific
project, nor to imply that this is the only way to organize a WBS on this type of project.
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Waste Water
Treatment Plant
Earlier Later
Phases Design Construction Phases
Plumbing Drawings
Instrumentation Drawings
Electrical Drawings
This WBSis illustrative only. It is not intended to represent the full project scope of any specific
project, nor to imply that this is the only way to organize a WBSon this type of project.
A B C
Start Finish
D E F
A START G C,F
B A H D
C B I H
E D
4 3 1 2
A B C G
Start End
4 6
5 F
E
D
2
4
H I
B
Start A C
D F Finish
E
99
Exercise
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Correction of Exercise
B 2
3 wks C
A 1
3 5 wks
2 wks
F
End
Start 1 wk
4
D E F
1 wk 4 wks 1 wk
G
5 6
5 wks
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Conclusion
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PMI Table
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Core Planning Processes
Activity Duration Estimating
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Core Planning Processes
Activity Duration Estimating
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Precedence Relationships
Finish to Start
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Precedence Relationships
Finish to Start
Task A Task B
Wedding cake
So, for example, if you were planning a project to make a wedding cake,
you might use a finish-to-start dependency between the "Bake cake" and
"Decorate cake" tasks.
When the "Bake cake" task is finished, the "Decorate cake" task begins.
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Precedence Relationships
Start to Start
Task B
The direction of the arrow defines
which task is the predecessor and
which is the successor.
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Example
Start-to-start (SS) dependencies are used when the second task in the relationship can't begin
until after the first task in the relationship begins. Start-to-start dependencies
don't require that both tasks start at the same time. They simply require that the first task has
begun, in order for the second task to begin. Going back to the wedding cake example,
let's say you had planned to make the icing for the cake while the cake is baking in the oven. You
can't start making the icing until the cake has started baking, so you might use a
start-to-start dependency between the "Bake cake" and "Make icing" tasks.
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Precedence Relationships
Finish to Finish
Task A
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Example
If one of your tasks can't finish until another one finishes, you can use a finish-to-finish (FF)
dependency between them. Finish-to-finish dependencies don't require that both t
asks be completed simultaneously. They simply require that the first task be finished, in order for
the second task to finish. The second task can finish any time after the first task finishes. I
n our wedding cake example, let's say there are some finishing touches to the decorations that you
can't finish until the cake is delivered. You can use a finish-to-finish dependency between
the "Decorate cake" and "Deliver cake" tasks. When the "Decorate cake" task is finished, then the
"Deliver cake" task can be completed.
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Precedence Relationships
Start to Finish
Task A
Finally, the start-to-finish (SF) dependency is a little tricky. When you use this type of
dependency, you are saying that the second task in the relationship can't finish until the
first task starts.
However, the second task can finish any time after the first task starts. Going back to our
wedding cake example, let's say you have a task for billing the customer. It begins when
the customer
requests the cake, but it can't be completed until after the cake delivery has begun. You
can use a start-to-finish dependency between the "Deliver cake" and "Bill customer"
tasks, so that when the
"Deliver cake" task has begun, it is okay for the "Bill customer" task to finish.
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Precedence Relationships
RESUME
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Exercice
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Precedence Relationships
RESUME
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Leads vs Lags
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PDM Example
Diverging-Converging Activities
Paint Ceiling
Paint Walls
Prep Paint Walls Clean-up
(2nd coat)
Paint Trim
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Exemples
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Exemples
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Key Scheduling Definitions
◼ Network
◼ Network techniques
◼ Path
◼ Node
◼ Arc
◼ Event
◼ Activity
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Slack vs Float
Same
Practical Definition:
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Float
Float = LS - ES
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Critical Path Methodology
PMBOK® Definition
Generally, but not always, the sequence of schedule activities that
determine the duration of the project. It is the longest path through the
project.
Practical Definition
The longest paths of tasks through the project plan with zero float or zero
slack slack.
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Think of critical path in project management as a project
modeling technique.
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Critical Path (CPM)
The critical path method (CPM) is an algorithm for scheduling a set of project
activities. It is an important tool for effective project management.
CPM calculates the longest path of planned activities to logical end points
or to the end of the project, and the earliest and latest that each activity
can start and finish without making the project longer. This process
determines which activities are "critical" (i.e., on the longest path) and
which have "total float" (i.e., can be delayed without making the project
longer).
In project management, a critical path is the sequence of project network activities which add
up to the longest overall duration. This determines the shortest time possible to complete the
project. Any delay of an activity on the critical path directly impacts the planned project
completion date (i.e. there is no float on the critical path). A project can have several, parallel,
near critical paths. An additional parallel path through the network with the total durations
shorter than the critical path is called a sub-critical or non-critical path.
Copyright © 1999 Project Management Institute, Inc. All Rights Reserved. 128
Exercise
Activity Duration
A 2
How many paths we have in the
B 5
PDM?
Which is the critical Path ? C 11
D 5
How many days are required for E 3
the project ?
F 5
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Forward Pass Definitions
◼ Forward Pass
◼ Starting at the beginning (left) of the network develop early start
and early finish dates for each task, progressing to end (right-most
box) of the network
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Forward Pass Definitions
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Task Identification
Exercise : Forward Pass
Name Duration ES EF
Prep 2 1 2
Paint Trim 2 3 4
Paint Ceiling 3 3 5
Paint Walls 4 3 6
Paint Walls (2nd Coat) 2 7 8
Clean-up 2 9 10
EF = ES + DU - 1
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Forward Pass Calculation
Based on the earliest Finish date of the project
Task
EF = ES + DU – 1 LS Float LF
3 DU = 2 4
Paint Trim
1 DU = 2 2 3 DU = 3 5 9 DU = 2 10
3 DU = 4 6 7 DU = 2 8
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Backward Pass Definitions
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Backward Pass Calculation
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Task Identification
Forward and Backward Passes
Prep 2 1 2 1 2 0
Paint Trim 2 3 4 7 8 4
Paint Ceiling 3 3 5 6 8 3
Paint Walls 4 3 6 3 6 0
Paint Walls (2nd Coat) 2 7 8 7 8 0
Clean-up 2 9 10 9 10 0
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Exercise
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Exercise
LF= 11 LF= 26
LF= 30
LS = 7 LS = 12
LS = LF-DU +1 =27
LF= 6
ES=5 ES=11 ES=26
LS = 3
EF= ES+DU-1 =9 EF= ES+DU-1 =25 EF= ES+DU-1 =29
4W 5W 15W 4W
A C D F
ES=31
EF= ES+DU-1 =37
ES=1
EF= ES+DU-1 =4 10W 7W
ES=11 ES=23
B EF= ES+DU-1 =22 EF= ES+DU-1 =30
H
ES=1
EF= ES+DU-1 =10
12W 8W
LF= 37, EF=37
LF= 10 LS = ES = 31
LS=LF-DU+1=1 E G
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RESUME
PRECEDENCE DIAGRAMMING METHOD
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RESUME
PRECEDENCE DIAGRAMMING METHOD
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RESUME
PRECEDENCE DIAGRAMMING METHOD
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RESUME
PRECEDENCE DIAGRAMMING METHOD
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RESUME
PRECEDENCE DIAGRAMMING METHOD
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RESUME
PRECEDENCE DIAGRAMMING METHOD
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RESUME
PRECEDENCE DIAGRAMMING METHOD
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RESUME
PRECEDENCE DIAGRAMMING METHOD
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Exercise Critical Path
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Exercise
(The activity duration is the number and the activity is the letter in each box.)
3 8
B D
4
3 E End
Start
A
6
C
148
Exercise
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Schedule Purpose
◼ Converts the project plan to an operating plan that is the basic tool for
controlling project activities
Benefits of a realistic schedule?
http://www.youtube.com/watch?v=SF53ZZsP4ik
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◼ Float is one of the very basic concepts essential for building network diagrams
and in turn a project schedule. Further, there are different types of floats such as
Free float, Total float, Project float, Interfering Float, Independent Float. As a
Project Manager, you should have a clear understanding of these concepts in
order to create efficient project schedules. So, lets see..
◼ The term “Float” implies “Fluid”, which in turn implies “Flexibility“. In Project
Scheduling, Float refers to the amount of scheduling flexibility. Float is also
popularly called “Slack“.
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◼ Types of Float
The different types of float are
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PMBOK defines Total Float as
“The amount of time that a schedule activity can be delayed or extended from its early
start date without delaying the project finish date or violating a schedule constraint.”
So, Total Float is about flexibility at the project level. It is about the flexibility that an
activity has in its execution without delaying the Project finish date.
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Free Float
PMBOK Defines Free Float as “The amount of time that a schedule activity can be
delayed without delaying the early start date of any successor or violating a schedule
constraint”
So, Free Float is about flexibility at the activity level. It is about the flexibility that an
activity has in its execution without delaying its successor activity.
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Total Float vs Free float
While Total Float is how much an activity can be delayed without affecting
the project Finish date, Free Float is about how much an activity can be delayed
without affecting its successor activity.
Copyright © 1999 Project Management Institute, Inc. All Rights Reserved. 163
Interfering Float (INTF)
Interfering Float is the amount of time a schedule activity can be delayed or extended
from its early start date without delaying the project finish date. However, it should be
understood that delaying an activity into interfering float will delay the start of one or
more following non-critical activities. If an activity is delayed for the amount of the Free
and Interfering Float, then its successor activities are critical.
164
INTF = LF Current – EF Current – ES Successor + EF Current
165
166
Independent Float (INDF)
Independant Float is the maximum amount of time an activity can be delayed without
delaying the early start of the succeeding activities and without being affected by the
allowable delay of any predecessor activity.
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170
Project Float
This type of Float is not mentioned in the PMBOK, but is present in some reference
books.
It is the amount of time a Project can be delayed without delaying the externally
imposed project finish date by the customer, or the project finish date previously
committed to by the Project Manager.
Free & Total Floats are about the time an activity can be delayed, while Project float is
the amount of time a Project can be delayed.
Copyright © 1999 Project Management Institute, Inc. All Rights Reserved. 171
Benefits of a Realistic Schedule
Copyright © 1999 Project Management Institute, Inc. All Rights Reserved. 172
Scheduling Techniques
Bar/Gantt Chart
Activity A
Activity B
Activity C
Activity D
Time
There are many other acceptable ways to display project information on a bar chart.
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Scheduling Techniques
Bar/Gantt Chart
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Scheduling Techniques
Bar/Gantt Chart
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PERT Technique
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Core Planning Processes
Schedule Development
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Key Scheduling Concepts
◼ Master schedule
◼ Crashing
◼ Hanger
◼ Workaround
◼ Schedule variance
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Milestone Chart
Data
Date
There are many other acceptable ways to display project information on a milestone chart.
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Exercise 4-3
Project Milestones
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Core Planning Processes
Resource Planning
Project Human Resource Management includes the processes that
organize, manage, and lead the project team. The project team is comprised
of the people with assigned roles and responsibilities for completing the
project. Project team members may have varied skill sets, may be assigned
full or part-time, and may be added or removed from the team as the project
progresses
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Core Planning Processes
Resource Planning
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Core Planning Processes
Cost Estimating
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Core Planning Processes
Cost Budgeting
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Quality competition
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Companies are speeding on Quality competition
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Quality Plan developement
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Risk Management
Course Overview
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Understanding Risk
What is Risk?
The effect of uncertainty on objectives.
Typically related to one of four areas:
1. Strategy
2. Change management
3. Operations
4. Finance
Risks can be positive, negative, or neutral.
Understanding Risk
Aligned
Complete
Embedded
Dynamic
Understanding Risk
➢Avoid
➢Transfer
➢Mitigate
➢Acceptance
Responding to Risks – PMBOK (Positive)
➢Exploit
➢Share
➢Enhance
➢Accept
Responding to Risks
Key Considerations
Ensure normal business practices are not interrupted.
Managing the media should be part of your plan.
Direct communication with stakeholders is critical.
If there is any chance that people may be injured or worse,
you should
Include medical support in your planning.
You may be required by law to obtain insurance.
Resourcing Controls
✓ Self-certification
✓ Risk disclosure exercise, to identify future
risks
✓ Repeat of risk assessment
✓ Lessons learned
✓ Recommendations and
implementation plan
Q&A
End
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