Control of Nonconformity

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REVISION HISTORY

Rev Effective Date Affected Change Descriptions

No. Page
0 01/08/2018 All New Issue

Reviewed By Approved By

Name: Name:
Date: Date:
 Control of Nonconformity

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1. PURPOSE

To ensure that product which does not conform to product requirement is identified and controlled to
prevent its unintended use or delivery.

2. SCOPE

This procedure covers the product at all phases of projects.

3. REFERENCES

3.1 ISO 9001:2015 Clause 8.2.1 (Customer Communication)

3.2 ISO 9001:2015 Clause 8.7 (Control of Nonconforming Outputs)
3.3 ISO 9001:2015 Clause 10.2 (Nonconformity and Corrective Action)
3.4 ISO 45001:2018 Clause 10.2 (Incident, Nonconformity and Corrective Action)
3.5 PN-IM (Integrated Manual)
 Control of Nonconformity

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4. PROCEDURE

4.1 Control of Non-conforming Product

Relevant personnel shall record details of non-conformities upon detection during incoming, design and
drafting, work in-progress, handover or defects liability period, as per Nonconformity Control Table,
Appendix I.

4.2 Identification and Segregation

Non-conforming parts / materials shall be properly labeled or segregated.

4.3 Control, Responsibilities and Authorities for Review and Disposition

a) The control, responsibilities and authorities for review and disposition shall be in accordance to
Appendix I.

b) The responsible personnel shall refer to Appendix I for the disposition and control of the non-
conforming product, unless specified otherwise by the authorized personnel in the relevant
Monitoring and Measuring Records.

c) All non-conforming products detected shall be recorded in the relevant Monitoring and Measuring
Records. Record shall reflect:
 The nature of non-conformity
 Action taken
 Re-verification status

d) Corrective Action shall be initiated when:

 Non-conformities due to customer complaint / reject
 Non-conformities due to special cause
 Non- conformities due to external audit
 Suppliers non-conformities

e) This shall be handled in accordance to Risk and Opportunities (PN-MR-P05) procedure.

4.4 Re-inspection

The repaired / reworked non-conforming products shall be re-inspected.

5. RECORDS

Records mentioned above shall be maintained and controlled in accordance with Control of Records
procedure.