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Abstract: Although complexity and risk are inherent characteristics of megaconstruction projects, existing project management approaches
fail to incorporate complexity-based thinking into risk management. Complexity is usually considered as the source of risk events, along with
uncertainty. However, prevailing risk management practices are oriented toward only handling the uncertainty. The lack of integration between
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the complexity and other risk-related concepts leads to unrealistic project risk assessments and the formulation of imperfect management
strategies. The aim of this research is to explore the relationship between complexity and risk in detail and propose an integrated risk assessment
approach. For this purpose, a mixed-methods research approach was adopted to collect data via semistructured interviews and survey questions.
Data obtained from 11 megaconstruction projects carried out by Turkish contractors were analyzed in two ways. Quantitative findings served to
verify the relationship between complexity and risk in numerical terms, whereas qualitative findings were utilized to develop a framework that
explains the nature of this relationship. The conceptual framework represents the links between complexity and risk in megaconstruction
projects, together with uncertainty and management strategies. The existence of causal relations between these concepts may constitute a
significant challenge during the risk assessment. Therefore, an integrated risk assessment process (IRAP) was proposed so that megaproject
practitioners could develop better risk management plans. The findings of this research were based on megaconstruction projects, but they may
also apply to other types of projects. DOI: 10.1061/(ASCE)CO.1943-7862.0001946. © 2020 American Society of Civil Engineers.
Author keywords: Complexity; Risk; Uncertainty; Megaprojects; Mixed methods; Construction management.
Introduction Risk analysis involves examining how project outcomes and objec-
tives might change due to the impact of risks (PMI 2017). A variety
Risk management (RM), as one of the 10 knowledge areas in the of risk analysis methods, including failure modes and effects analy-
Project Management Body of Knowledge (PMBOK) Guide (PMI ses, hazard and operability studies, structured what-if techniques,
2017), is a process that allows risks to be identified, analyzed, and fault tree analyses, event tree analyses, Bayesian networks, and
mitigated to achieve performance objectives. Construction projects, Monte Carlo simulations, can be used by practitioners to assess risks
especially large-scale ones, have a bad reputation for not meeting in projects (Aven 2015). Researchers have also developed sophisti-
preset performance targets. For instance, the average cost overrun cated risk analysis approaches, such as the analytic hierarchy process
of 30 megatransport projects worth $138.9 billion in 10 developed (Garbuzova-Schlifter and Madlener 2016), analytical network pro-
countries was found to be 22%, and half of them were delivered at cess (Boateng et al. 2015), artificial neural networks (Patel and Jha
least 1 year later than planned (Dimitriou et al. 2013). The impor- 2015), genetic algorithms (Pfeifer et al. 2015), fuzzy logic (Islam
tance of RM and analyzing risks for all types of construction proj- et al. 2017), network theory (Chen et al. 2020), and system dynamics
ects, especially megaconstruction projects, have been pointed out by (De Marco et al. 2016), that have the potential to improve risk analy-
several researchers (Chapman 2016; Sanchez-Cazorla et al. 2016). sis efforts and project performance. Moreover, various frameworks
have been introduced for risk identification, analysis, and response
1
Ph.D. Candidate, Dept. of Civil Engineering, Middle East Technical planning (del Caño and de la Cruz 2002). Guidelines like RAMP
Univ., Üniversiteler Mahallesi, Dumlupınar Bulvarı No: 1, Çankaya, (ICE 2014), PRAM (APM 2010), and PMBOK (PMI 2017) and
Ankara 06800, Turkey; Lecturer, Dept. of Civil Engineering, Hacettepe standards, such as ISO 31000 (ISO 2018) and HB 436 (SA/SNZ
Univ., Üniversiteler Mahallesi, Beytepe Campus, Çankaya, Ankara 06800, 2013), provide structured approaches for RM.
Turkey. Email: erolhuseyin@hacettepe.edu.tr Even though RM is a widely discussed topic in the literature and
2
Professor, Dept. of Civil Engineering, Middle East Technical Univ., several knowledge artifacts exist about how to manage risks in proj-
Üniversiteler Mahallesi, Dumlupınar Bulvarı No: 1, Çankaya, Ankara ects, the construction industry does not have a good reputation in
06800, Turkey (corresponding author). ORCID: https://orcid.org/0000
-0002-6988-7557. Email: idikmen@metu.edu.tr
terms of the RM practices (Taroun 2014). Some researchers re-
3
Assistant Professor, Dept. of Civil Engineering, Middle East Technical ported that RM is usually perceived as a tick-the-box exercise rather
Univ., Üniversiteler Mahallesi, Dumlupınar Bulvarı No: 1, Çankaya, than a value creation process (de Carvalho and Rabechini 2015;
Ankara 06800, Turkey. Email: guzide@metu.edu.tr Willumsen et al. 2019). The deficiency in the RM practices could
4
Professor, Dept. of Civil Engineering, Middle East Technical Univ., be explained by reasons such as difficulty in the interpretation of
Üniversiteler Mahallesi, Dumlupınar Bulvarı No: 1, Çankaya, Ankara risk analysis results, lack of management support, lack of organi-
06800, Turkey. ORCID: https://orcid.org/0000-0002-1638-2926. Email: zational policies and procedures, and lack of technical knowledge
birgonul@metu.edu.tr
to conduct risk analyses (Senesi et al. 2015). In addition to these
Note. This manuscript was submitted on March 1, 2020; approved on
July 10, 2020; published online on September 29, 2020. Discussion period reasons, several researchers argue that a disintegrated approach for
open until February 28, 2021; separate discussions must be submitted for RM may be one of the bottlenecks in practice (Haimes 2018;
individual papers. This paper is part of the Journal of Construction En- Kardes et al. 2013). Thomé et al. (2016) particularly argue that
gineering and Management, © ASCE, ISSN 0733-9364. treating complexity and risk from distinct perspectives may result
The disconnection between complexity and RM may be caused dimensions. Dynamic complexity pertains to a change in project
by vagueness about the causality relations between these factors. elements, such as specifications, goals, project actors, and environ-
The intricate patterns between complexity and risk can be unfolded mental components. Pace complexity refers to time pressure inflicted
through research efforts beyond simplistic explanations based on by urgency and criticality of the schedule goals. Sociopolitical com-
cause-effect relationships. This is particularly important for mega- plexity, on the other hand, is the combination of both the political
projects, which are not only exposed to more and greater risks but aspects related to the importance of the project and emotional aspects
also known to be complex initiatives mainly due to their size, tech- related to the behavior of the stakeholders (Geraldi et al. 2011). More
nological novelty, and the high number of stakeholders involved recently, Maylor and Turner (2017) updated the previous frameworks
(Boateng et al. 2015; Hu et al. 2015b). The success of a megapro- by not only incorporating the pace complexity into the structural
ject depends considerably on how well complexity and risk are ad- complexity but also synthesizing the uncertainty and dynamic com-
dressed during decision-making (Dimitriou et al. 2013; Kardes plexity as emergent complexity.
et al. 2013; Pitsis et al. 2018). Exploring how complexity can
be incorporated into RM is critical for formulating appropriate
management strategies. Therefore, the aim of this study is to unveil Relationships between Risk, Uncertainty, and
the relationship between complexity and risk-related factors in Complexity
megaconstruction projects so that an integrated approach can be According to the PMBOK Guide (PMI 2017, p. 720), risk is “an
proposed to manage them. In this respect, the following research uncertain event or condition that, if it occurs, has a positive or neg-
questions (RQ) are raised: ative effect on one or more project objectives.” Accordingly, uncer-
• RQ1: What kind of relationship exists between complexity and tainty is related to both the occurrence of a risk event and the effect
risk factors in megaconstruction projects? of this event on the objectives in case it is realized. There are two
• RQ2: What are the implications of this relationship for RM? types of uncertainties that can trigger risk events. While aleatory
To the best of the authors’ knowledge, this is the first attempt in uncertainty represents stochastic variations in the future state of
the construction management literature that aims to conceptualize a parameter, epistemic uncertainty refers to vagueness caused by
causality between complexity and risk in megaprojects, which may imperfect information or lack of knowledge (Aven 2016). On the
shed light on how RM models and practices can be improved in these other hand, project complexity is also considered as the source of
projects. For this purpose, a mixed-methods approach was utilized to risk events by various researchers (Qazi et al. 2016). Conceptual
analyze quantitative and qualitative data gathered through interviews similarities of complexity and uncertainty in terms of their relation-
with 18 participants from 11 megaconstruction projects. The remain- ships with risk cause the intermingling of these terms (Padalkar and
der of this paper is organized as follows. First, the existing literature Gopinath 2016). Project management literature has two distinct re-
about related concepts is reviewed. Then, the procedure of the re- search streams to explain their causality. According to the first per-
search methodology is explained. Next, the results are discussed. spective, uncertainty is a driver of project complexity (Geraldi et al.
After summarizing the research findings, the contributions, limita- 2011; Williams 1999). It may cause more interactions and dynam-
tions, and recommendations for future studies are presented. ics that increase the overall complexity level of the project. In con-
trast to the first perspective, researchers of the second stream
advocate that uncertainty is the consequence of project complexity
Literature Review (Floricel et al. 2016; Vidal and Marle 2008). Complexity may make
the project system more unpredictable and increase uncertainty.
Both perspectives have merit, and the complexity-uncertainty rela-
Complexity tionship can be modeled in a reliable way (which is one of the aims
Complexity is a popular research topic among project manage- of RM) if these conceptualizations are used consistently. However,
ment scholars who have been trying to conceptualize, quantify, existing RM approaches lack a structured synthesis of these con-
and propose strategies to manage it since the 1990s (Geraldi cepts (Thomé et al. 2016).
2009). From the systems perspective, the term complexity refers
to difficulty in understanding, describing, or controlling both the
system itself, as well as its dynamic behavior (Kiridena and Sense Megaprojects
2016). Understanding the individual components of complex sys- Fiori and Kovaka (2005) defined a construction megaproject as “a
tems is usually not enough to predict the overall behavior. In a construction project, or aggregate of such projects, characterized by
similar vein, Vidal and Marle (2008, p. 1101) defined project magnified cost, extreme complexity, increased risk, lofty ideals, and
complexity as “the property of a project, which makes it difficult high visibility, in a combination that represents a significant chal-
to understand, foresee, and keep under control its overall lenge to the stakeholders, a significant impact to the community,
like complexity, ambiguity, ambition, politics, and risk. The public terms, the qualitative data analysis served to develop a conceptual
and political attraction is a feature that is valid for most of the meg- framework to represent their interactions. Quantitative and qualita-
aprojects. Chapman (2016) attributes this not only to the size of tive parts were integrated by relating their findings, and a new
megaprojects but also their impacts on the environment, ecology, assessment process was proposed for risk-related factors in mega-
economy, community, and property owners. Political interventions construction projects. Fig. 1 depicts the procedure diagram of the
may affect megaprojects considerably by reshaping their context research design. The following sections explain the data collection,
(Dimitriou et al. 2013). The number of direct and indirect stake- data analysis, and strategies for validity in further detail.
holders is another characteristic of megaprojects. There are many
interactions and interdependencies between the owner, contractor, Data Collection
government, financial institutions, subcontractors, consultants,
suppliers, public, and any other hidden stakeholders, which re- Identification of Risk and Complexity Factors
sults in managerial complexity in megaprojects. Besides, possible The first step of the research was the identification of risk and com-
changes in the needs of stakeholders during the extended life cycle plexity factors to be used in the interviews. Because there is no
of megaprojects may result in additional resource requirements universally accepted taxonomy for risk and complexity, frame-
(Jergeas and Ruwanpura 2010). works developed by various scholars were reviewed to prepare
Consequently, complexity and risk can be considered as inher- an initial list of risk and complexity factors. A structured classifi-
ent parts of megaprojects. Ahn et al. (2017) examined the role of cation may help to understand the character and source of risks
interface management practices in reducing the complexity of better and reduce equivocality (Siraj and Fayek 2019). Thus, RM
large-scale projects. In terms of complexity assessment, Rad et al. literature was reviewed to produce a structured classification of risk
(2017) introduced a method to measure the internal and external factors (Al-Bahar and Crandall 1990; Boateng et al. 2015; Dikmen
complexity of megaprojects in the energy sector using a taxonomy et al. 2007; Fang et al. 2004; Han and Diekmann 2001; Hastak and
of 51 indicators. On the other hand, several studies have focused Shaked 2000; Jung and Han 2017; Liu et al. 2016; Sanchez-Cazorla
on risks specific to megaprojects. For example, Boateng et al. et al. 2016; Tavakolan and Etemadinia 2017). As a result, eight
(2015) developed an index to prioritize the social, technical, eco- classes representing risk factors in megaconstruction projects were
nomic, environmental, and political risks in megaprojects. Recently, identified. Country-related political and economic risks (R1) and
Owolabi et al. (2020) built a framework to evaluate critical factors financial risks (R2) are the external risks that megaconstruction
affecting completion risk in megaprojects funded by the private projects are subject to because of their political and economic sen-
sector. sitivity and strategic importance. Contractual risks (R3), owner-
It is evident that previous studies about megaprojects have related risks (R4), procurement risks (R5), and project management
handled several aspects related to risk and complexity. However, and organization risks (R6) are usually related to project gover-
the management of risk and complexity in megaprojects has not nance issues of megaconstruction projects. Finally, construction-
been synthesized. Treating complexity and risk as independent con- related/technological risks (R7) and design risks (R8) mostly stem
cepts can hardly explain the events that emerge from their multi- from the technical novelty of megaconstruction projects. There are
level interactions. The literature lacks studies devoted to exploring also various frameworks in the literature about the identification of
the dynamics of the relationship between complexity and risk. complexity factors (Bakhshi et al. 2016; Bosch-Rekveldt et al. 2011;
Although some studies offer valuable advice on managing risk and Dao et al. 2017). Among these studies, the technical-organizational-
complexity in megaprojects (Dimitriou et al. 2013; Giezen 2012; environmental (TOE) framework developed by Bosch-Rekveldt
Kardes et al. 2013), how complexity shall be positioned within the et al. (2011) for large engineering projects was accepted as the refer-
RM process requires more research efforts. This study attempts to ence framework for this research, as it was utilized in similar studies
fill this research gap by untangling the nature of complexity and (Floricel et al. 2016; Peñaloza et al. 2020; Qazi et al. 2016). The
risk relationship in megaconstruction projects, based on empirical TOE framework has 50 complexity-adding factors in technical,
evidence. organizational, and environmental domains.
Whether risk and complexity factors taken from the literature
represent the actual practices and comply with the experiences
Research Methodology of practitioners were tested by conducting brainstorming sessions
with experts, and factors were categorized according to their com-
The research methodology adopted in this study is the mixed- ments. The first expert has 13 years of experience as a risk manager
methods approach that combines quantitative and qualitative ap- and is responsible for the preparation of RM plans for industrial
proaches (Tashakkori and Teddlie 1998). A convergent design projects. The second expert has been a lead planning engineer
was used within the context of this approach in which quantitative for more than 9 years and is responsible for the integration of
project schedules with RM plans. The authors have explained the of the projects and lived experience of the practitioners. Sanchez-
aim of the study and presented the initial list of factors so that Cazorla et al. (2016) argue that empirical studies that can be con-
the participants can discuss their project experiences concerning ducted through surveys and in-depth interviews are still short in
the proposed risk and complexity factors. As a result of this session, supply in megaproject research. From this point of view, managers
which took around 2 h, risk and complexity factors valid for mega- of megaconstruction projects carried out by Turkish construction
construction projects were settled and categorized. Particularly, as companies during the last 20 years constituted the target population
incorporating all of the 50 complexity factors that TOE contains of this study. First of all, megaprojects suitable for this research
into the interviews would not be a practical approach, the number were investigated via public documents, press releases, company
of factors was reduced by a categorization of these factors accord- reports, and internet sources. Fifty megaprojects were identified
ing to comments of experts. Finally, 17 complexity factors listed in as candidate projects. Then, 32 companies involved in these proj-
Table 1 were determined. Seven factors (C1, C4, C6, C10, C11, ects were contacted via e-mail. Finally, protocols were signed with
C12, and C14) are related to organizational issues, whereas six fac- eight companies involved in 11 megaconstruction projects. The
tors (C7, C8, C9, C13, C16, and C17) represent technical dimen- projects examined in the research are listed in Table 2.
sion. The remaining four factors (C2, C3, C5, and C15) reflect Because the name of the projects cannot be disclosed in this
environmental issues. paper due to confidentiality agreements, they are represented by
their ID numbers (e.g., P1 or P2). The ID numbers were assigned
Sampling Procedure according to the date of the interview. The main criterion for the
In their seminal work, Cicmil et al. (2006) call for a shift from the selection of megaprojects was the size. The cost threshold of the
traditional instrumental approach to praxis-based theory through projects was greater than 0.02% of the GDP, which was suggested
actuality research, which takes into account the empirical reality by Hu et al. (2015b) for countries in Europe. Among the projects in
the data set, the minimum cost figure was $275 million, which con-
forms to the selected threshold value. The cumulative cost of the
Table 1. Complexity factors in megaconstruction projects projects is more than $17 billion. Types of projects include transport
Complexity infrastructure, pipeline, power plant, hospital, and airport. While six
ID Complexity factor category projects were undertaken by joint-ventures or consortiums, the re-
C1 Size of the project Organizational
maining projects did not have any partnership agreements. Three
C2 Strategic importance of the project Environmental
C3 Political or macroeconomic instability Environmental
C4 Variety of financial institutions or sponsors Organizational Table 2. Megaconstruction projects examined in the research
C5 Interactions between the stakeholders Environmental
Project Project cost Start
C6 Inadequacy of the contract Organizational
ID $ billion Project type year Status
C7 Lack of technical experience Technical
C8 Changes in the project scope Technical P1 0.782 Power plant 2016 In progress
C9 Unrealistic project targets Technical P2 1.200 Transport infrastructure 2008 Completed
C10 Unavailability of resources Organizational P3 0.600 Hospital 2015 Completed
(labor, material, and equipment) P4 0.300 Hospital 2013 In progress
C11 Interactions between the project disciplines Organizational P5 0.413 Pipeline 2016 Completed
C12 Cultural diversity Organizational P6 0.290 Hospital 2014 In progress
C13 Multiple critical paths (parallel activities) Technical P7 0.275 Airport 2014 Completed
C14 Staff and equipment mobility Organizational P8 1.788 Pipeline 2002 Completed
C15 Physical and logistic constraints Environmental P9 3.600 Transport infrastructure 2004 Completed
C16 Technological novelty of the project Technical P10 7.500 Transport infrastructure 2013 Completed
C17 Originality of the project design Technical P11 0.632 Power plant 2014 Completed
C = 3.76 C = 3.11 C = 3.14 C = 3.79 C = 2.80 C = 4.14 C = 3.64 C = 4.34 C = 3.64 C = 3.73 C = 3.74 C = 3.61
C11 and C5 are the complexity factors related to dynamic interac- Particularly, the rate of change for R1 and R4 was higher than other
tions of the project elements. Interactions are deemed to be one of factors, which demonstrates that predicting their impacts is more
the most important contributors to project complexity, which was challenging for the project managers. Besides, these factors did
also previously highlighted by several researchers (Eybpoosh et al. not have a smaller postproject assessment score in any of the proj-
2011; Luo et al. 2017). Some complexity factors reflect the typical ects. Although the average rate of change is positive for R2, R3, and
challenges associated with megaprojects. As the size and strategic R5, they had a lower postproject score in some of the projects. In
importance are significant factors that increase the complexity of terms of predictability, R6 and R7 were found as the most stable
megaconstruction projects (Jia et al. 2011), C1 and C2 were ranked risk factors because their ratings changed only in four projects. R7
among the top factors. Because the concurrent execution of activities was the only factor whose average rate of change was negative,
due to time pressure (which may also be related to the political value which implies that the impact of technical risks might be overesti-
or strategic importance of the projects) also exacerbates the complex- mated at the beginning of the projects. Surprisingly, only three proj-
ity of megaprojects (Capka 2004), C13 was listed amongst the top ects had the same preproject and postproject scores for R8, even
five complexity factors. though the average rate of change is not high for this risk factor.
In addition to the top five list, two factors worth mentioning are This result indicates that the impacts of design risk may be higher
changes in the project scope (C8) and political or macroeconomic or lower than expected, depending on the project context.
instability (C3). C8 was the leading complexity factor in four proj-
ects, although it did not exist in the top five list in any other project.
This situation demonstrates that scope changes could be a signifi- Quantification of Complexity and Risk Relationship
cant complexity source depending on the project context. During The results given in previous sections handled complexity and risk
the interviews, it was observed that scope creep brings additional factors separately. In this section, findings will be discussed con-
complexities, especially when the project design was prepared by sidering their interrelations. When the results of Figs. 2 and 3 are
the owner, and the communication mechanisms between the con- interpreted together, it can be deduced that projects may show dif-
tract parties did not work well. C3 is another context-dependent ferent behaviors in terms of the predictability of risk regardless of
factor ranked among the top five factors in five projects, while it their overall complexity. Therefore, the individual impact of com-
was the top factor in three projects. Most of the projects were sub- plexity factors on each risk factor should be examined to explain
ject to country-related problems in Turkey, such as the coup at- the complexity and risk relationship more profoundly.
tempt, currency crisis, or terrorist attacks. Some of the projects For this purpose, at the first step, projects were grouped based on
were more vulnerable because of their location, financial arrange- the change in their preproject and postproject assessment scores,
ments, and contract conditions. For these projects, C3 was found as considering each risk factor. Then, the contribution of each complex-
the most significant complexity factor. ity factor to the unpredictability of risk factors was estimated using
Eq. (4). In order to simplify the overall picture, the average contri-
bution percentages of the complexity factors were calculated for
Preproject and Postproject Risk Assessment Scores
technical, organizational, and environmental dimensions. Table 4
Preproject and postproject risk assessment scores are plotted in gives the contribution percentage of each complexity category in the
Fig. 3. The results show different behaviors in terms of the change project groups. Accordingly, environmental complexity has the high-
in the risk impact scores. While risk impacts increased in some est proportion within the project groups, where R1 and R2 have
projects (P2, P3, P10, and P11), a declining trend was observed changed. These findings offer useful insights into the potential im-
in others (P5 and P8). There were also projects with almost un- pact of environmental complexity on the unpredictability of the
changed risk ratings (P7 and P9) and bilateral changes regarding external risk factors, such as political, economic, and financial. In-
specific risk factors (P1, P4, and P6). creases in postproject assessment scores of R3, R4, and R5 were
The chart at the bottom-right corner of Fig. 3 shows average risk mainly associated with technical complexity. Although some schol-
levels for all projects along with the rate of change in the scores of ars underestimate technical complexity by putting more emphasis on
each risk factor calculated by Eq. (3). Postproject scores of all risk organizational factors (Qureshi and Kang 2015; Vidal and Marle
factors showed a general tendency to increase, except for R7. 2008), results obtained in this study show that the impact of technical
R6 R4 R6 R4 R6 R4 R6 R4
R5 R5 R5 R5
P1 (Before) P1 (After) P2 (Before) P2 (After) P3 (Before) P3 (After) P4 (Before) P4 (After)
R1 R1 R1 R1
5 5 5 5
R8 4 R2 R8 4 R2 R8 4 R2 R8 4 R2
3 3 3 3
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2 2 2 2
1 1 1 1
R7 0 R3 R7 0 R3 R7 0 R3 R7 0 R3
R6 R4 R6 R4 R6 R4 R6 R4
R5 R5 R5 R5
P5 (Before) P5 (After) P6 (Before) P6 (After) P7 (Before) P7 (After) P8 (Before) P8 (After)
R1 R1 R1
5 5 5 R1
4 4 4 (+44.64%)
R8 R2 R8 R2 R8 R2 5
3 3 3 R8 4 R2
2 2 2 (+7.94%) 3 (+24.00%)
2
1 1 1 1
R7 R3
R7 0 R3 R7 0 R3 R7 0 R3 0
(-12.70%) (+15.87%)
R6 R4
(+7.84%) (+34.43%)
R6 R4 R6 R4 R6 R4
R5
(+12.28%)
R5 R5 R5
P9 (Before) P9 (After) P10 (Before) P10 (After) P11 (Before) P11 (After) Pall (Before) Pall (After)
factors can be significant for megaconstruction projects. Never- prediction of the construction risk. Finally, change in R8 was mainly
theless, organizational complexity, too, played an important role in attributed to high technical complexity. The role of organizational
the unpredictability of some risk factors. Not surprisingly, it has the complexity should not be overlooked because factors like project
highest contribution percentage for R6. This finding implies that it size and interactions between project disciplines can also affect the
could be more challenging to predict the impacts of the managerial prediction of design risks significantly.
and organizational risks when there is high organizational complex- To sum up, Table 4 demonstrates that specific complexity cat-
ity. R7 was the only factor whose average rate of change is negative. egories are more important for the estimation of some risks and
Hence, the results in Table 4 should be interpreted such that mini- decrease their predictability. The main implication of the quantita-
mizing technical and organizational complexity could facilitate the tive findings is that the high level of complexity makes it more
relationships can hardly be unveiled with the results of quantitative extent by proactive management strategies. Investigated projects
analysis, the qualitative data obtained from the interview transcripts contain several examples of complexity and risk relation shaped
were analyzed to build a data-driven conceptual framework capable by the strategies implemented. As a typical complexity factor in
of explaining the interactions between complexity and risk in meg- megaprojects, cultural diversity was observed in most of the proj-
aconstruction projects. Consequently, following the thematic analy- ects. Managers of these projects mentioned cultural management
sis approach explained in the qualitative data analysis section, plans they established to mitigate communication risks arising from
the conceptual framework represented in Fig. 4 was developed. cultural differences between the project teams. Another example
Even though this research principally aims to conceptualize the re- was about designating the location of pipelines through radio-
lationship between complexity and risk, the framework contains the frequency identification (RFID) technology to minimize the logis-
concepts of uncertainty and management strategies, as well. As dis- tics risks caused by a geographically dispersed construction site. In
cussed in the literature review section, uncertainty is usually per- another project, coordination problems were identified as a risk fac-
ceived as the source of risk events. On the other hand, the effect of tor due to the existence of several disciplines (high level of com-
management strategies on risks has been reported in several studies plexity). The management action was to use building information
(Charkhakan and Heravi 2018; Zhang 2016). Furthermore, man- modeling (BIM) for clash detection. The project coordinator indi-
agement strategies may induce a recursive relationship with com- cated that the following: “We are still facing [coordination] prob-
plexity (Maylor and Turner 2017). Because the narratives of the lems between mechanical and electrical disciplines despite the
participants of this study also confirmed the literature findings, existence of BIM. However, there would have been more conflicts
the uncertainty and management strategies appeared as the main if we have not used BIM.” Occasionally, complexity management
themes affecting the relationship between complexity and risk in strategies may even result in opportunities rather than threats.
the conceptual framework. The components of the framework are Although a few studies mention positive aspects of the complexity
subsequently discussed further. (Floricel et al. 2016; Geraldi et al. 2011), it is predominantly ac-
The investigated projects revealed that uncertainty could be an cepted as a negative term in the project management literature
antecedent of risk events. For example, archaeological remains (Maylor et al. 2013). Findings obtained in this research pointed
found in the construction site (epistemic uncertainty) were the most out that complexity can decrease risk and even improve the inno-
critical source of delay that almost doubled the project duration in vation potential of the project (Brockmann et al. 2016). One par-
one of the cases. During the interviews, many participants men- ticipant noted that “it [complexity] helped us to be better prepared
tioned strategies they developed for the uncertainties identified for the project. We had to think about alternatives and take proac-
at the front-end of the project. However, the analysis of the inter- tive actions to deal with complexity factors. With contingency plan-
view data further revealed that complexity and the way it is treated ning, increasing resources, and finding innovative solutions, we
aimed to build a resilient project system. Complexity affected us
in a positive way.” Changing the construction method as a response
to high technical complexity in one of the investigated projects con-
stitutes an example of the opportunity brought by the management
Complexity strategy. The project team decided to prefabricate the structural
components and assemble them at the construction site. The project
manager stated that the “construction process looked very challeng-
ing at the beginning, but then it became the easiest part of the
project.” To sum up, on the one hand, complexity may affect the
project negatively and result in threats. On the other hand, when
Management
Risk combined with the appropriate management strategies, complexity
Strategies
may result in opportunities, and/or threats can be reduced.
It should also be noted that emergent or deliberate strategies de-
veloped to deal with a specific complexity factor or uncertainty
may introduce additional complexity factors or uncertainties to the
project system. For instance, the prefabrication strategy mentioned
Uncertainty previously was primarily aimed at decreasing the technical risk, but
at the same time, it increased the complexity and uncertainty in the
supply chain. Therefore, the management strategies node in Fig. 4
is connected by two-way arrows to the complexity and uncertainty
Fig. 4. Multilevel interactions between complexity and risk.
nodes. Moreover, even though resilience strategies are essential for
Identify
Integrated Risk Assessment Process (IRAP)
Uncertainties
The findings of the quantitative and qualitative parts point out the
relationship between complexity and risk factors in megaconstruc-
4
tion projects from different perspectives. Integrating their results
Note: Numbers denote the sequence of steps.
can shed light on the implications of this relationship for RM.
The quantified interrelations between risk and complexity factors Fig. 5. Integrated risk assessment process (IRAP).
suggested that complexity should be a factor to consider while
assessing the risks. Conceptual framework, on the other hand, un-
veiled that complexity can be both the source and consequence of a
risk event, depending on the project context. Furthermore, there are It should be clarified that IRAP is presented as an initial attempt
also uncertainties affecting the risk events, and each management to demonstrate how complexity- and risk-based thinking can be in-
strategy has the potential to introduce new complexity factors and tegrated during RA. However, further studies are required to test
uncertainties into the project. The level of complexity makes it dif- both its validity in real applications and the advantages/limitations
ficult to predict both the probability of occurrence of risk events over traditional RA approaches.
and their impacts on the project. This implies that the interrelations
between the complexity and risk should be considered during the
risk assessment (RA) phase of RM so that realistic scenarios can be Summary of Findings
developed about project outcomes. Based on research findings, an
Quantitative results of this study showed that interactions between
integrated risk assessment process that includes complexity factors,
the project disciplines, size of the project, interactions between the
uncertainties, management strategies, and risks was proposed for
stakeholders, strategic importance of the project, and multiple criti-
megaprojects (Fig. 5).
cal paths (parallel activities) were the most significant complexity
IRAP starts with the identification of risk sources. At the com-
factors that appeared in more than half of the investigated projects.
mencement stage, project management can identify the complexity There were also context-dependent complexity factors. Changes in
factors that stem from the project characteristics (known as static the project scope and political or macroeconomic instability were
complexity), such as the magnitude of scope and technical diffi- notable factors for the projects vulnerable to scope creep and
culty of construction operations. Similarly, based on the existing country-related problems. Complexity scores indicate that mega-
knowledge and the experience of the project management team, project practitioners should account for various organizational,
uncertainties can be identified. The next step is composed of the environmental, and technical complexity sources considering the
formulation of strategies to decrease uncertainty and/or manage characteristics of their projects. For the risk factors, it was found
complexity. According to the findings of this study, strategies for- that predicting the impacts of country-related political and eco-
mulated to deal with risk sources may trigger the occurrence of new nomic risks and owner-related risks were difficult. While project
sources. Therefore, there is an iterative process between the formu- management and organization risks and construction-related/tech-
lation of management strategies and the identification of complex- nological risks had the lowest rate of change in the risk impact
ity factors and uncertainties. This process is expected to result in a scores, the latter was the only factor with a negative variation,
network (rather than a checklist) that maps risk events to complex- which reveals that the impact of technical risks might be overesti-
ity factors and uncertainties, along with the strategies formulated to mated at the beginning of the megaprojects. The results also de-
manage them. At the last step, the risk network drawn should be picted that design risks are context-dependent. Their effects may
assessed by means of a network analysis to prioritize the risk sour- be higher or lower than expected, depending on the project condi-
ces, update previous strategies, and formulate resilience strategies tions. Interpreting the complexity and risk scores together demon-
to recover as quickly as possible from the adverse impacts of iden- strated that there is an alignment between the types of complexity
tified risk events if they occur. As new strategies have the potential and risk factors. The unpredictability of the external (political, eco-
to introduce new risk events, there is a feedback loop to repeat pre- nomic, and financial) risk factors were more closely associated with
vious steps prior to the finalization of IRAP. high environmental complexity. Similarly, it was observed that high
and strategies. Complexity, which can lead to a threat or opportu- tioners. While RA is traditionally oriented toward identifying the
nity, adds more challenge to the prediction of risks and should be sources of uncertainty, IRAP embraces complexity as another risk
considered during RA. Based on this conclusion, an integrated ap- source and considers the secondary risks that may emerge from the
proach (IRAP) was proposed for the assessment of the risks. implemented strategies. It may help construction companies to im-
prove their practices to comprehend the risks and forecast the
project performance utilizing network analysis methods. Moreover,
Conclusions this study compiles the list of the most significant complexity fac-
tors that can potentially exist in megaconstruction projects. Man-
This study investigated the relationship between complexity and agers of these projects can benefit from the empirical findings of
risk in megaprojects. A mixed-methods approach was adopted this study to evaluate the factors to be included in their RM plans.
to analyze data acquired through interviews with 18 participants Nevertheless, this research is subject to some limitations. First,
from 11 megaconstruction projects carried out by Turkish contrac- the research findings represent the data of megaprojects undertaken
tors. The quantitative analysis uncovered the relationship between by Turkish construction companies. Studies that include different
complexity and risk as some complexity factors were more closely types of stakeholders from other countries can be conducted for
associated with the change in the scores of some risk factors. The comparative purposes and/or to produce more generic findings.
qualitative analysis, on the other hand, provided some evidence The empirical results were obtained through interviews with 18
about the nature of this relationship. Accordingly, complexity and managers of 11 megaconstruction projects. Although the sample
risk are interconnected by several dynamic links affected by uncer- size is enough for the qualitative data analysis used in this study,
tainties and management strategies. The individual results of the the validity of quantitative findings should be tested with a larger
quantitative and qualitative parts addressed RQ1 by explaining what sample. On the other hand, the limitation related to qualitative
kind of relationship exists between complexity and risk factors in analysis is that the research findings considerably depend on the
megaconstruction projects. Integrating their results addressed RQ2 interpretation and bias of the participants and researchers. This
by shedding light on the implications of this relationship for RM. study reported the results of interviews through a retrospective
Because predicting the impacts of the interconnected factors can analysis. However, longitudinal case studies may better explain the
be a significant challenge for managers of megaconstruction projects, sequence of risk events and their interactions with the complexity
a new RA process that incorporates all risk-related concepts was factors. Additionally, future studies can be conducted to compare
proposed. megaprojects and other projects according to risks, complexity, and
This study can advance the body of knowledge in the construc- their interactions. A forthcoming study from the research team is to
tion management field with its empirical, conceptual, and methodo- test IRAP’s applicability in practice by comparing its benefits and
logical contributions. While there are many studies measuring risk limitations with the traditional RA process. Furthermore, a quanti-
and complexity separately, this study offers an approach to quantify tative method based on a network analysis can be developed to
their relationships. The metric introduced in this paper can contribute quantify project risk and complexity by considering their interre-
to the literature by explaining the relationship between complexity lations. Last but not least, developing decision support tools to
and risk numerically. The results showed that a high level of com- quantify risk and complexity and facilitate IRAP is a promising
plexity makes it more difficult to predict the impact of risks on the research topic.
megaprojects. Also, unlike what is often suggested in the literature,
complexity does not always affect the project negatively. Indeed, the
empirical findings demonstrated that complexity could lead to oppor- Data Availability Statement
tunities when combined with the appropriate management strategies.
These results can be elaborated, evaluated, and extended to other Some or all data, models, or code that support the findings of this
megaprojects. study are available from the corresponding author upon reasonable
The proposed conceptual framework provides a new explana- request.
tion for the way complexity and risk affect each other. Although
the relationship between complexity and risk is usually conceptu-
alized with simplistic cause-effect relations, this research revealed Acknowledgments
that they might have dynamic two-way interactions affected by the
mediating variables. Depending on the strategies implemented to The presented work is part of a research project (Project No:
manage complexity, uncertainty, and resilience, complexity factors 217M471) funded by the Scientific and Technological Research
can be both the source and consequence of the risk events. The Council of Turkey (TUBITAK). TUBITAK’s support is gratefully
conceptual framework can be used by other researchers to explore acknowledged.
04017084. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001395. Zhang, Y. 2016. “Selecting risk response strategies considering project risk
Thomé, A. M. T., L. F. Scavarda, A. Scavarda, and F. E. S. de Souza interdependence.” Int. J. Project Manage. 34 (5): 819–830. https://doi
Thomé. 2016. “Similarities and contrasts of complexity, uncertainty, .org/10.1016/j.ijproman.2016.03.001.