Instruction for student

General procedure for passing the exam using

a proctoring system ProctorEdu
At the scheduled time of the exam, go to the site OpenDoors: https://od.globaluni.ru/profile/
Select your test from the list of available tests and click the «Приступить к выполнению
заданий второго этапа»
Pass the equipment check, take a face photo and attach a scan of passport.
Start the exam.

Technical requirements

Parameter Minimum requirements

Desktop computer or laptop, Processor "CPU Mark" at least

Computer 6000 according to
https://www.cpubenchmark.net/cpu_list.php, RAM at least 2GB

Web browser Chrome 72, Opera 59, Firefox 66, Edge 79, 19.3, Safari 12.x

Windows 7, macOS 10.12 "Sierra", Linux, Ubuntu 14.04 (x64),

Operating System
Debian 8 (x64), OpenSUSE 13.3 (x64), Fedora Linux 24 (x64)

Webcam 640x480, 15 fps

Headset Required

Web (Internet) 256 Kbit/s

Taking a test with ProctorEdu

Before the start of the event, it is necessary to check the compatibility of the computer with the
proctoring system via link: https://opendoors.proctoring.online/api/check

Additionally, you can check Webcame, Headset and Web (Internet) here:
Webcam test
Microphone test
Check the internet speed

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Start of the Exam
Sign in to your OpenDoors account
Select your test from the list of available tests and click the «Begin participation in the second
round»

After reading the rules of the second stage, click the "Begin exam" button

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 Preparation for the start of the exam

Before the proctoring exam begins, you will need to go through several preparation steps.

Step 1 – Acquaintance and consent to the rules of participation

The proctoring system automatically evaluates credibility in the exam results based on the
indicators listed below. Abidance with the following rules during the whole exam session would help you
to get the highest credibility in the exam results:
 The webcam must be placed strictly in front of your face, no cameras may be placed on the side;
 The head should be fully framed, and no partial or complete exit from the camera's field of view
is permitted;
 The face should be in the center of the webcam's field of view and occupy at least 10% of the
space captured by the camera during the entire session;
 The face must be lit evenly and the light source must not be directed into the camera or
illuminate only one half of the face;
 Hair, clothing, hands or anything else should not cover the face area;
 It is not permitted to wear sunglasses, glasses with transparent lenses are only allowed to be
used;
 There shouldn't be any other people in the room;
 It is prohibited to leave the workplace during the examination;
 There shouldn't be voices or noise in the background, it is most preferably if the exam is held in
silence;
 The exam should be passed in a browser with a full screen window, you cannot switch to other
applications (including other browsers) or minimize the browser, you cannot open third-party
tabs (pages);
 All programs that use the webcam should be disabled on your computer, except for your
browser;
 Ensure a stable internet connection;
 The materials and contents of the examination may not be recorded in any way or passed on to
third parties;
 Do not use any audio, visual or any other prompts.

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 Step 2 – Equipment check

Web (Internet) connection and computer (PC) check launch prior to the examination start. The
equipment check allows identifying possible technical problems before the start of the event. The check
is run automatically; the user's interference is needed only in case problems are identified.

Equipment stages:

1. Browser check: the system checks whether your browser complies with the minimum
requirements of the proctoring system; browser window should be switched to full-screen mode.
2. Webcam check, you should enable camera access in the browser, if such a request is made. If the
camera works correctly, then you will pass the webcam check.
3. Microphone check: you should enable microphone access in the browser, if such a request is
made. If the volume of your microphone is enough, then you will pass the microphone check.
4. Connection test: It checks a web socket connection to the server is possible. The test will be
successful if this type of connection is not blocked.
5. Screen check: It checks a screen capture. You should give access to the entire screen. If access is
given only to a part of the screen, or an additional monitor is installed, then the check will result
in an error, and you will be unable to start the selected test.

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 Step 3 – Take a Face Photo
The proctoring system will ask you to take a picture of your face using a webcam. The face photo
stage is a part of an identity verification procedure

Step 4 – Upload an identity document

You can either upload a pre-scanned ID document in JPEG and PNG format (We highly recommend to
use JPEG) up to 5 MB placed horizontally, or take a picture with your webcam. The document is
automatically checked by the proctoring system to be correct and clear, and the ID photo is verified with
your face.
If a picture of the ID document can’t be taken or accepted by the system, then try to take a photo of
yourself holding your ID document.

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Passing the Exam
After successfully passing all the stages of verification, you will be redirected to the exam page with a
proctoring session.
In the lower left corner, throughout the event, you will see a round preview window, which will
display a picture from your webcam, as well as notifications from the proctoring system in case
violations are detected.
If you need to use a calculator, click on the camera preview and select a calculator from the drop-
down list.
Pay attention to the timer that displays the time left until the end of the exam:

End of Exam
If you are confident in your answers and ready to submit them, click the "Finish" button and
confirm your choice. The exam and the proctoring session will end at the same time.

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Frequently asked questions via connecting proctoring.

The hardware check is successful and does not require user action usually with the
recommended browsers and operating systems. The exceptions are requests to provide
access to the screen, microphone, and webcam. If you still encounter a problem at one
of the verification stages, then you can find a solution in the table below.

Проблема Решение

1) Browser check error our browser does not comply with the minimum requirements of the
proctoring system. Try other browser, or update your browser version

2) Webcam check error Your webcam is not working or is being blocked by other computer
applications. Check whether your webcam is working properly in the
browser; close other applications that might be using your webcam;
disable antivirus; if there are several webcams on your computer, choose
the correct one in the browser settings. If the webcam is working, but the
error is still present, try to refresh the computer.

3) Microphone check error The microphone is not working or disabled in the settings of your
computer (operating system). Increase the volume of the microphone or
plug another microphone and then choose it in the browser settings.
Check whether your microphone is working properly in the browser.

4) Screen check error Access to the screen is disabled; your browser does not support screen
sharing; you give access only to a part of the screen. If the browser
requests you to enable screen sharing, do so; otherwise, refresh the
browser.

5) Network connection The web-socket connection to the server cannot be established.

check error Extensions in the browsers, such as AdBlock or VPN can cause the
problem. Using a proxy server can also cause the problem. Disable all
browser extensions or try a different browser and do not use/disable
proxies or VPNs.

6) Other error For more information about possible problems and their use, see the
detailed instructions for participants on the ProctorEdu website:
Instructions for students at ProctorEdu