Meryem Essabbar

18/08/1997
Anza Agadir Morocco
212634042250
Meryemessabbar2@gmail.com

LANGUAGES
English: Written and Spoken
French: Written and Spoken
Arabic: Written and Spoken

PROFESSIONAL EXPERIENCE
October 2022 to June 2023, sales associate at DUFRY on board Shops,
Norwegian Spirit.

Description of duties:
Outstanding costumers service towards passengers
Assisting passengers with shopping and finding the right souvenir they need.
Managing transactions at the cash register
Cleaning the store as needed
Receiving product deliveries.
Great team work.

December 2020 to September 2021, Receptionist, Hotel Royal Atlas, Agadir

Morocco

Great assistance at the reception, manages room booking and cancelations, fluent
communication with the guest, great management with assisting the guest with
their needs and demands.

May 2018 to March 2020 Sales Assistant at Zara Men, Agadir Morocco
Description of duties:
Receiving processing and organizing shipment accordingly
Assisting customers in locating desired shop items
Handling returns
 Informing customers of shop promotions to encourage purchase
Addressing customers complaints and inquiries
Reporting to the manager daily
Supervising a team of staff when the manager was not available
Ensuring the store monthly targets were met

EDUCATION
STCW (Standard of training and watch keeping for seafarers)
certification 2022.
2018 to 2020:Degree in Tourism, aviation and maritime IFAERO, Agadir Morocco
2015 to 2016;Baccalaureate degree science physics

SKILLS
Ability to learn quickly.
Manages windows packages (Microsoft word and excel)
Great team worker.
Hard working and energetic.
Very patient and always keeps a warm smile before any situation.