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    Flowerstore.ph uses a make-to-order production strategy where customers can customize flower orders that are guaranteed same-day delivery. They receive regular shipments from vendors to ensure fresh flowers and use a make-to-stock strategy to predict inventory levels based on past orders. However, on Valentine's Day Flowerstore.ph had many unfulfilled orders due to high demand, causing customer complaints on social media. To prevent this, they should prioritize orders on a first-come, first-served basis and process orders as fast as possible. They could also subcontract manufacturing during peak seasons and vary inventory levels before holidays to have enough stock.

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    Flowerstore.ph uses a make-to-order production strategy where customers can customize flower orders that are guaranteed same-day delivery. They receive regular shipments from vendors to ensure fresh flowers and use a make-to-stock strategy to predict inventory levels based on past orders. However, on Valentine's Day Flowerstore.ph had many unfulfilled orders due to high demand, causing customer complaints on social media. To prevent this, they should prioritize orders on a first-come, first-served basis and process orders as fast as possible. They could also subcontract manufacturing during peak seasons and vary inventory levels before holidays to have enough stock.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    7 views1 page

    06 Act 1

    Uploaded by

    joanapineda4
    Flowerstore.ph uses a make-to-order production strategy where customers can customize flower orders that are guaranteed same-day delivery. They receive regular shipments from vendors to ensure fresh flowers and use a make-to-stock strategy to predict inventory levels based on past orders. However, on Valentine's Day Flowerstore.ph had many unfulfilled orders due to high demand, causing customer complaints on social media. To prevent this, they should prioritize orders on a first-come, first-served basis and process orders as fast as possible. They could also subcontract manufacturing during peak seasons and vary inventory levels before holidays to have enough stock.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    1. Make-to-order (MTO) production strategy is used by Flowerstore.ph.

    Customers of
    Flowerstore.ph can purchase flowers that are customized to their needs. Flowerstore.ph
    guarantees that all orders will be dispatched free of charge on the same day, enabling
    individuals to send flowers as last-minute presents in case they forget about a particular day.
    Their customers can also schedule deliveries for future times to prepare for special occasions.
    Flowerstore.ph receives regular shipments from top vendors to guarantee that customers only
    receive the freshest flowers. Customers simply need to choose the item they want, put it to
    their cart, and then check out for the store to begin the MTO process after receiving the client
    order. Production of completed items is made according to a prediction utilizing established
    inventory targets (MTS). Then, current stock is used to fulfill customer orders, and it is
    replenished through production orders. The right production strategy for flowerstore.ph is
    made possible by MTS, which enables manufacturers to manage production in ways that
    minimize expensive changeover and their disruption and allows customer orders to be filled
    instantly from available stock.

    2. First-come, first-served and fastest processing time are the proper priority rules that will
    ensure optimal operations for Flowerstore.ph. help prevent situations like those the
    organization is experiencing. Despite the company's expanding market presence,
    Flowerstore.ph experienced a hit bomb scandal on Valentine's Day. Numerous people bought
    flowers from the business, however many of these orders were not fulfilled, which caused the
    victims to post abrasive criticism and negative feedback on social media.

    3. • Subcontracting out. Manufacturing under contract is what this is. This can assist the
    business in resolving the problem they were going through at the time. Working with a
    potential competitor may be dangerous, but it can help you avoid suffering a significant loss.

    • Vary the level of the inventory. Before a peak season, when excess capacity may be limited,
    inventory may be produced. Being prepared before the peak season is significantly better
    because there are several choices in order to prevent running out of merchandise or, worse,
    failing to deliver.

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