CGW-P Installation and Operation Manual

6.
Chapter 6: System Alarms and
6.1 Overview Maintenance
This chapter details the call management procedures that are performed through the screens
accessible from the Reports and Maintenance menus.

6.2 System Alarms

The CGW-P device enables to notify selected users of problems that occurred in the system
using SMS and
e-mail. To set the system alarms notification parameters, perform the steps as follows:

a. Select ReportsSystem Alarms. System Alarms screen opens (Figure 6-1). This
screen displays a permanent list of alarms.

b. Select the checkboxes in the SMS and/or E-Mail columns. Alarms are issued via SMS
and/or e-mail according to the selected checkbox.

Figure 6-1. System Alarms Screen

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6.2.1 Alarm SMS Settings

To configure the alarm SMS settings, perform the steps as follows:

a. Click Alarm via SMS. SMS Alarms screen opens (Figure 6-2).

b. Using the ADD and REMOVE buttons, move channels between Available and Selected
panes. The SMS alarm will be sent via the channels in Selected pane.

Figure 6-2. SMS Alarms Screen

c. Enter a destination phone number in SMS Phone Number 1 field, and if required enter
another number in SMS Phone Number 2 field.

d. Enter the text in SMS Text field.

e. Select the channel selection mode according to Chapter 6.

f. Click OK. When an alarm will occur in a selected channel, the specified SMS message will
be sent to the defined phones.

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6.2.2 Alarm E-Mail Settings

To configure the alarm e-mail settings, perform the steps as follows:

a. Click Alarm via E-Mail. Mail Alarms screen opens (Figure 6-3).

Figure 6-3. E-Mail Alarms Screen

b. Enter the recipient's address in E-Mail Address field.

c. Enter the subject text in Subject Text field.

d. Enter the IP address in SMTP Server IP Address field. If a DHCP server has been selected
in the Network Parameters screen (see Chapter 3), this field is updated automatically and is
grayed-out.

e. Enter the device display name in Device Display Name field. This name will appear as the
sender in the recipient's inbox.

f. Enter the device e-mail address account name in Device E-Mail Account field. This e-mail
is the SMTP server account from which the e-mail is sent.

g. Enter the device e-mail account password in Password field.

h. Click OK. When an alarm will occur in a selected channel, the specified e-mail message will
be sent to the defined e-mail address.

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6.3 System Maintenance

The system maintenance is performed through a designated screen. Select Maintenance
System Maintenance. System Maintenance screen opens (Figure 6-4). This screen enables
to perform the following:

View CPU details (see Paragraph 6.3.1).

View PRI setting details (see Paragraph 6.3.2).

View channel details (see Paragraph 6.3.3).

View system monitor (see Paragraph 6.3.4).

Figure 6-4. System Maintenance Screen

6.3.1 Viewing CPU Details

To view CPU information, click CPU. The board software versions are displayed (Figure 6-4).

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6.3.2 Viewing PRI Setting Details

To view PRI information, click PRI. Signaling mode, clock mode and status are displayed (Figure
6-5).

Figure 6-5. PRI Details

6.3.3 Viewing Cellular Channel Details

To view cellular channel information, click a channel. A list of details is displayed (Figure 6-6).

Figure 6-6. Channel Details

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6.3.4 Viewing System Status and PRI Monitor Details

To view the system operational status, click System Monitor from System Maintenance

screen or alternatively click the icon on the main screen toolbar. PRI Monitor screen opens
(Figure 6-6).

Figure 6-7. PRI Monitor Screen

To establish connection, perform the steps as follows:

a. Click COMMUNICATION. Communication Selection screen opens (Figure 6-8).

Figure 6-8. Communication Selection Screen

b. Click Contacts. Contacts screen opens (Figure 6-9).

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Figure 6-9. Contacts Screen

c. Click a folder in the root folder and select a contact (Figure 6-10).

Figure 6-10. Selected Contact

d. Click OK. Contacts screen closes and Communication Selection screen is displayed.

e. Click OK. Communication Selection screen closes.

f. Click START. PRI Monitoring screen displays the actual system status:

dbm – displays reception level.

State – displays the calling and called number CLI.

B – displays the active ISDN B-channel.

SIM – displays the currently active SIM card.

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The state display changes according to the activity (Figure 6-11):

Ringback

Incoming
call
Outgoing
call
Figure 6-11. State Display

The last table column depends on the radio button selection on the right side of the screen:

BST – displays the Base Station identification number.

Swap – displays the time since the SIM was swapped.

Global – displays the SIM global time during which the SIM was used.

Monthly – displays the channel monthly usage time.

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6.4 Channel Reset

To reset a channel manually, perform the steps as follows:

a. Select MaintenanceReset Options. Reset Options screen opens (Figure 6-12).

Figure 6-12. Reset OptionsScreen

b. Click the Reset button of a required channel. A reset process takes place, at the end of
which a confirmation message appears (Figure 6-13).

Figure 6-13. Reset Confirmation Message

c. Click OK. The message screen closes. You can perform the reset process on other channels
as required.

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6.5 Prepaid Counters

The CGW-P device enables to view the SIM card usage time and set the global time properties.
To view the prepaid counters details Select MaintenancePrepaid Counters. Prepaid
Counters screen opens
(Figure 6-14). This screen displays an activity chart per SIM card per channel. The Global
column displays the total usage time, and the Monthly column displays the monthly usage
time.

Figure 6-14. Prepaid Counters Screen

You can perform the following actions on this screen:

Set a global SIM time (see Paragraph 6.5.1).

View SIM time counters (see Paragraph 6.5.2).

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6.5.1 Setting a Global SIM Time

To set a global SIM time, perform the steps as follows:

a. Click Global Counter. System Global Counter screen opens.

Figure 6-15. System Global Counter Screen

b. Enter the number of minutes allocated for SIM usage in Total SIMs Time field.

c. Click SET. The SIM usage time is set.

d. Click Close.

6.5.2 Viewing SIM Card Time Counters

To view SIM card time counters, perform the steps as follows:

a. Click COUNTERS. Counters screen opens (Figure 6-16). This display refreshes
automatically every 5 seconds.

b. To refresh the main display click REFRESH.

Figure 6-16. Counters Screen

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