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The CFO Success

Paradigm
How to lead in the era of continuous
transformation and enterprise reinvention
About the authors

Jason Dess Aneel Delawalla Cherene Powell Michela Coppola


Senior Managing Director Senior Managing Director Managing Director Senior Manager
Strategy & Consulting Strategy Strategy & Consulting Research
CFO & Enterprise Value Lead CFO & Enterprise Value Talent & Organization/Human Potential

Jason is a Senior Managing Director at Aneel is a Senior Managing Director Cherene is a Managing Director Michela is a Senior Manager with
Accenture and the company’s Global with Accenture Strategy and leads with Accenture Strategy & Consulting. Accenture Research. She has more than
CFO & Enterprise Value Lead. Based the CFO Agenda globally across the She has held various global and North 15 years of research experience focused
in Toronto, he helps CFOs re-define their company’s CFO & Enterprise Value America leadership roles spanning on understanding how companies and
vision for the future, create insight by practice. Based in Atlanta, Aneel works business operations, thought leadership, individuals adapt to long-term trends.
leveraging emerging digital platforms, with management teams and the and inclusion and diversity. Based in Her research work spans different areas,
and drive efficiency across finance boards of directors of publicly traded Minneapolis, Cherene partners with covering the needs and challenges
processes. Jason brings more than and privately held companies to create C-level leaders to identify how of finance executives. She has a Ph.D.
25 years of experience in finance enterprise value at the intersection of companies can change their growth, in economics and, as a post-doctoral
transformation, operations, process growth strategies, operating model capability and cost trajectory. researcher, was head of the research unit
re-engineering and performance transformation and the employee This includes re-evaluating their at the University of Mannheim and at the
management. He continues to help experience. Aneel also co-chairs the operating model, cost optimization Max-Planck Institute for Social Law and
senior finance executives of multi- Accenture CFO Forward Summit in strategies, and culture and workforce Social Policy.
national, global organizations meet partnership with Harvard University. initiatives in response to increased
the challenges facing their finance digitization, a reassessment of
functions and navigate transformation globalization, and the need for greater
in an increasingly uncertain world. innovation in service delivery.

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Acknowledgment: The authors would like to thank Accenture employee Becky Hamment for her contribution to this document.
Making critical decisions
is only half the battle…
In Paradox of Choice, we laid out how CFOs
can cut through the decision-making gridlock.
Now, we’re focused on helping them execute the
1 in 10
CFOs achieve their
decisions they make to realize organizational
organizational and
and professional success and achieve a new professional objectives.1
performance frontier in an era of continuous
transformation and Total Enterprise Reinvention.

The secret? Bringing together three elements


to unlock every decision’s potential impact.

This is the CFO’s success paradigm.

3
Success
The success equation
Paradigm
Our research, supported by our client work, confirms
= that the unique and dynamic combination and alignment
Company of three variables dictate how effectively CFOs execute
Culture
decisions. Overcome obstacles. And achieve organizational
and personal success. How CFOs activate and prioritize
+
the individual variables in building their success paradigm
Strategic equation is a personal choice.
Imperative

+
3.5X more likely
CFO The multiplier effect on achieving organizational and
Leadership professional goals when CFO and enterprise decision-
Style making are strongly aligned.2

4
Syncing for success
ers Pr
ne ob
i le
We have found that the combination and alignment ng
uous Improvem

m
in

lE
nt en
of three variables—CFO leadership style, strategic o

So
cia
C t

lve
an
imperative and company culture—determine

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-D ns

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how successfully CFOs can execute their decisions. Do
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When properly calibrated, these variables work Unlocking

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together like tumblers in a locking mechanism to Success

nin

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help CFOs take the right actions, at the right time,

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ed G in

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to achieve organizational and professional success.

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CFO success calls for the calibration

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ti

on
of these three variables. e nt
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ora
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Leadership style
Of the three variables that dictate CFOs’ success, leadership style
wields the greatest influence. It is a stronger predictor of organizational
success than a company’s strategic imperative and culture.

Our research reveals four leadership styles that determine


how CFOs execute change. Take action. And gain buy-in.

• Financial Engineers are analytical


• Problem Solvers are tactical
• Collaboration Creators are inspiring
• Change Agents are strategic

It is critical for CFOs to understand the strengths of their


style, as well as the blind spots that can potentially hold
2X
them back. With such insights, they can more easily Collaboration Creators
adapt their approach to the organization’s strategic are twice as likely to
imperative and culture or seek help to do so. achieve their organizational
objectives than peers.3

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What type of leader are you?

32% of CFOs are


Financial Engineers 32% are Problem
Solvers 13% are Collaboration
Creators 23% are Change
Agents

Strengths: Strengths: Strengths: Strengths:


• Driven • Tactical • Collaborative • Visionary
• Resilient • Hyper-focused • Inspirational • Strategic
• Analytical • Structured • Charismatic • Entrepreneurial

Potential blind spots: Potential blind spots: Potential blind spots: Potential blind spots:
• Narrow focus • Team empowerment • Urgency • Consumed by change
• Collaboration • Big picture • Persistence • Connection with others
• Followership • Inspiration • Focus • Action-orientation

They thrive at: They thrive at: They thrive at: They thrive at:
Using their analytical Using focus and attention Inspiring, motivating and Bringing a “big picture”
expertise to solve to details to execute rallying people to solve strategic lens to
finance problems. tactical solutions. complex enterprise issues. enterprise-wide issues.

Source: CFO Success Paradigm Survey, Accenture, September 2022


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Financial Engineers:
It’s all about the numbers ng
ine
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ob
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uous Improvem

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in

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nt en
o

So
cia
C t
They are experts at understanding the economic implications of key

lve
an
Fin

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decisions—both within the function and across the organization. Co
wn -D ns

Ac
But their focus on financial elements often prevents them from taking Do ri

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a broader, strategic perspective.

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Financial Engineers are most effective in dealing with continuous Success

improvement and burning platform strategic imperatives and in top-

“B c

d s th
r

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
down and big bet cultures. To be successful across the remaining ed

th
M
spectrum of cultures and strategic imperatives, they need to:

s
tor
Ch

ea
Disr

an

Cr
uptive Change
• Understand that success Ag

ge
ti

on
e a
nt
s b or
requires more than a focus
41% olla
C
on financial elements.
• Apply a broader-than-finance lens
to see new opportunities. of Financial Engineers
• Balance their analytical approaches are best known for
solving complex Which combination works best?
with softer leadership skills such as
empathy and communication. financial problems.4

8
Problem Solvers:
Tenacity is their super power ng
ine
ers Pr
ob
le
uous Improvem

m
in

lE
nt en
Co

So
cia
Problem Solvers are highly tactical and laser focused on resolving t

lve
an
Fin

rs
issues quickly. Their speed and tenacity are admirable. Yet, their Co
n
-D ns

Ac
determination to solve problems may prevent them from seeing w
Do ri

cel
en en
-
the “bigger picture” for driving long-term success.

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Problem Solvers are in their element when managing burning platform Success

and disruptive change strategic imperatives and operating in big

“B c

d s th
r

- Fo
u
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et

o
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o

w
us et ” G r in

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bet and top-down cultures. To be successful across the remaining ed

th
M
spectrum of cultures and strategic imperatives, they need to:

s
tor
Ch

ea
Disr

an

Cr
uptive Change
• Solicit a broader perspective from other Ag

ge
ti

on
e a
nt
s b or
stakeholders to see all the possible
37% olla
C
consequences of decisions and actions.
• Bring their team along on the journey.
• Bring together people, technology of Problem Solvers
and processes to solve any are best known for
getting difficult things Which combination works best?
problem in a structured way.
done quickly.5

9
Collaboration Creators:
The few, but mighty ng
ine
ers Pr
ob
le
uous Improvem

m
in

lE
nt en
Co

So
cia
Collaboration Creators are all about teaming. Celebrating diverse viewpoints. t

lve
an
Fin

rs
Building partnerships. And motivating their teams to go the distance. Co
n
-D ns

Ac
Building consensus, however, may detract from the urgency a decision requires. w
Do ri

cel
en en
-
A focus on gaining buy-in may take precedence over a focus on taking action.

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Collaboration Creators are skilled in navigating continuous improvement, Success

acceleration and growth, and disruptive change strategic imperatives.

“B c

d s th
r

- Fo
u
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et

o
ig
o

w
us et ” G r in

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They also thrive in big bet, consensus-driven and growth mindset cultures. ed

th
M
To improve their effectiveness and success, Collaboration Creators need to:

s
tor
Ch

ea
Disr

an

Cr
uptive Change
• Place greater trust in their own Ag

ge
ti

on
e a
nt
s b or
judgments, while also soliciting and lla
managing competing views and opinions.
• Prioritize actions; apply a laser
32% C o

focus to a few goals that make of Collaboration Creators


the biggest difference to driving are known for bringing
the organization back on Which combination works best?
organizational success.
• Manage conflicting priorities by course in troubling times.6
making trade-offs that create a net
benefit for the organization.
10
Change Agents:
Shaping the future ng
ine
ers Pr
ob
le
uous Improvem

m
in

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nt en
Co

So
cia
t
Change Agents drive transformation by identifying and executing

lve
an
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rs
big ideas. They tackle uncertainty with gusto. But they can falter Co
wn -D ns

Ac
when it comes to gaining buy-in to their vision. And their focus Do ri

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en en
-
on carving a path to the future can leave casualties on the road.

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Change Agents are effective at working through disruptive Success

change and burning platform strategic imperatives and in a top-

“B c

d s th
r

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
down culture. To be successful across the remaining spectrum ed

th
M
of cultures and strategic imperatives, they need to:

s
tor
Ch

ea
Disr

an

Cr
uptive Change
• Bring greater focus and Ag

ge
ti

on
e a
nt
s b or
drive actions for success. lla
• Identify the stakeholders from
across the organization that can
41% C o

drive the change agenda. of Change Agents see their


• Avoid burning out their people. Build mandate as transforming
the organization.7 Which combination works best?
consensus to execute required actions.

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Strategic imperative
Another variable that shapes CFOs’ success is the strategic
imperatives of the business—or the issues the company faces.
“The CFOs job, already one of the
Today’s CFO is dealing with more issues than ever before.
most complex in corporate America,
The types of imperatives influence how CFOs approach
has expanded to become what’s
a problem and measure success.
arguably the toughest C-suite role.”8
Our research reveals four strategic imperatives:

• Continuous Improvement – “staying the course”


• Acceleration and Growth – “scaling the business”
• Disruptive Change – “emerging from chaos stronger”
• Burning Platform – “overcoming acute challenges”

A CFO may have to manage through multiple strategic


imperatives at the same time. Each requiring a different
approach to problem-solving. It is, therefore, critical for CFOs
to understand the type of problems their organizations face
and the leadership style best suited to overcome them.

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What is the strategic imperative you are dealing with?
Only

52% 28% 17% 3%


of CFOs are dealing of CFOs are dealing of CFOs are dealing of CFOs are dealing
with at least one Continuous with an Acceleration with a Disruptive with a Burning
Improvement imperative and Growth imperative Change imperative Platform imperative

Do: Do: Do: Do:


Focus on problems that impact the Understand growth drivers and Encourage and reward Be laser focused and prepared
organization’s strategic goals—and be laser focused on taking actions appropriate risk-taking to drive to navigate and execute
invest resources accordingly. that grow the business. fresh thinking and solutions. difficult changes quickly.

Don’t: Don’t: Don’t: Don’t:


Over-reach and try to accomplish more Tackle problems and pursue Be complacent and fail to Operate without a sense of
than the strategic imperative warrants. change without a clear plan. challenge current approaches. urgency—or collaboration.

Imperative-based action (examples): Imperative-based action (examples): Imperative-based action (examples): Imperative-based action (examples):
Eliminate a half-day from the closing Embed automation, artificial Deploy a cross-functional team Transition select work streams
process to improve decision-making intelligence (AI) and machine learning to dismantle silos, improve to a managed service provider
and boost efficiency. into the finance planning process to collaboration and cut decision- to reduce finance operating
identify actionable insights faster. making time from weeks to days. costs by up to 50 percent.

Align organization incentives Develop a capital allocation model Create a nimble driver-based Establish a closed-loop approach
and bonuses to continuous to assign capital based on strategic model that allows for scenario to identify opportunities to eliminate
improvement goals. priority and economic merit. analysis and real-time planning. low-value activities and reduce costs.

Source: CFO Success Paradigm Survey, Accenture, September 2022


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Continuous Improvement:
Steady as she goes ng
ine
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uous Improvem

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in

lE
nt en
o

So
cia
C t
Most CFOs today (52%) operate in an organization that is pursuing

lve
an
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Continuous Improvement.9 While they focus on issues that further Co
wn -D ns

Ac
o
the organization’s strategic goals and their actions help the D ri

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organization move forward, these CFOs may have it the toughest

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of any group. Given growing levels of market disruption and risk,

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Success
these CFOs have to move the organization forward within the current

“B c

d s th
r

- Fo
Continuous Improvement imperative and evolve the imperative over

u
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et

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ig
o

w
us et ” G r in

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ed

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time to meet the moment and drive greater enterprise reinvention. M

s
tor
Ch

ea
CFOs looking to address a Continuous Improvement imperative should: Disr

an

Cr
Ag uptive Change

ge
ti

on
e a
nt
s b or
• Build momentum: Apply a results-driven mindset to achieve olla
C
actionable goals that move the organization forward.
• Act as purposeful orchestrators: Align (and invest in) people
and capabilities to achieve tasks that help keep the organization
ahead of the curve.
• Manage the tension: Actively manage the delicate balance
between the need for continuous improvement for today
with the need to reinvent for the future.

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Acceleration and Growth:
Fast forward ng
ine
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ob
le
uous Improvem

m
in

lE
nt en
o

So
cia
C t
More than a quarter of CFOs (28%) are tasked with addressing

lve
an
Fin

rs
an Acceleration and Growth imperative.10 This imperative requires Co
wn -D ns

Ac
o
flexibility and a willingness to pursue new, bold and innovative D ri

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ideas to grow the business.

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Success
CFOs looking to effectively address an organization’s

“B c

d s th
Acceleration and Growth imperative should:

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
ed

th
M
• Continuously evaluate the company’s growth drivers and act

s
tor
Ch

ea
quickly to align C-suite peers on actions to drive fast growth. Disr

an

Cr
Ag uptive Change

ge
ti

on
• Fine-tune their thinking and action plans to maintain e a
nt
s b or
momentum in light of shifting stakeholder dynamics olla
C
and emerging market opportunities.
• Be comfortable solving problems and diving into complex
issues that, if left unaddressed, could impede growth.

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Disruptive Change:
High risk; high reward ng
ine
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ob
le
uous Improvem

m
in

lE
nt en
o

So
cia
C t
While only seventeen percent of CFOs operate in an environment focused

lve
an
Fin

rs
on dealing with Disruptive Change imperatives,11 that proportion is likely Co
wn -D ns

Ac
o
to rise. Accenture’s Global Disruption Index—a measure of economic, D ri

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social, geopolitical, climate, consumer and technology upheaval—

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found that disruption has increased two hundred percent over the past

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Success
five years. We expect few companies and industries will be spared.

“B c

d s th
r

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
ed

th
CFOs play a critical role in helping their organizations navigate M

s
through big change. To succeed in this environment, they should:

tor
Ch

ea
Disr

an

Cr
Ag uptive Change

ge
ti

on
• Embrace change: Instead of resisting change, view it as an e a
nt
s b or
opportunity to innovate and grow. Be proactive in identifying olla
C
areas where change is necessary—and take steps to drive
that change forward.
• Stay ahead of the curve: Keep a close eye on market trends
and emerging technologies. Be willing to take calculated risks
to successfully navigate disruption and seize new opportunities.
• Foster a culture of agility: Encourage teams to be flexible and
adaptable. Give them the resources they need to respond
quickly to changing circumstances.
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Burning Platform:
All or nothing ng
ine
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ob
le
uous Improvem

m
in

lE
nt en
Co

So
cia
t
Only three percent of CFOs are dealing with a Burning Platform

lve
an
Fin

rs
imperative.12 They find themselves facing a significant challenge that Co
wn -D ns

Ac
o
requires urgent attention from them and their teams. Their focus is D ri

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on immediate and near-term issues, and decisions have to be made

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quickly and decisively.

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“B c

d s th
CFOs looking to address a Burning Platform imperative should:

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
ed

th
M
• Prioritize ruthlessly: Identify the most critical issue and focus

s
tor
Ch

ea
on those actions that are likely to have the biggest impact on the Disr

an

Cr
Ag uptive Change

ge
ti

on
organization’s immediate future. Be willing to make tough decisions. e a
nt
s b or
• Communicate clearly: Make sure all stakeholders understand olla
C
the urgency of the situation, the need for collaborative action,
and the potential outcomes. Keep everyone informed and be
transparent about the need to execute complex changes quickly.
• Maintain a laser focus: When dealing with a Burning Platform
situation, it’s easy to get distracted. But it’s essential for CFOs
to stay focused on the end goal and maintain resilience
in the face of adversity.

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Company culture
The third variable that contributes to CFOs’ success is the culture of the company.
Company cultures influence how decisions are made and acted upon. They are
entrenched. As such, CFOs will need to adapt their personal style to navigate
the benefits and limitations of the culture in which they operate.

Our research reveals four typical types of company culture:

• Consensus-Driven, in which all voices matter


• Growth Mindset, in which teams come together to execute the best ideas
• “Big Bet”-Focused, in which actions are highly strategic and ruthlessly prioritized
• Top-Down, in which teams rally around leaders’ decisions

As the business environment becomes


more challenging and volatile in response to
evolving macroeconomic factors, companies
are expected to fine-tune their culture in
54%
of leaders say people and
response. CFOs need to be more nimble
organizational culture are
and flex their leadership style and approach
most important to a company’s
to making and executing decisions to succeed.
reinvention strategy.13

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In what kind of company culture do you operate?
Only

32% 33% 25% 10%


of CFOs work in of CFOs work in of CFOs work in of CFOs work
Consensus-Driven Growth Mindset “Big Bet”-Focused in Top-Down
cultures cultures cultures cultures

Do: Do: Do: Do:


Calibrate the pace of your Embrace the can-do Rally the organization Use cascade of decisions
transformation with the attitude of the organization on a manageable set of to increase the agility
metabolism of the organization; to manage the chaos and changes that truly transform and competitiveness
beware of organizational build resilience to overcome and shift the overall of the organization.
antibodies and neutralizers. challenges and setbacks. trajectory of the company.
Don’t:
Don’t: Don’t: Don’t: Let decision-making
Allow collaboration to Allow minority opinions and Let “shiny object syndrome” become too divorced
create infinite iteration or perspectives to be overlooked; distract the organization from the reality of what is
decision-making paralysis. give them a platform and voice. from pursuing the prioritized important for customers,
big bets. employees and investors.

Source: CFO Success Paradigm Survey, Accenture, September 2022


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Consensus-Driven:
The majority rules ng
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uous Improvem

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in

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In Consensus-Driven cultures, decision-making is a group activity.

lve
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Everyone is encouraged (and expected) to participate. In this Co
wn -D ns

Ac
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environment, it is essential that CFOs and key stakeholders D ri

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gain buy-in from their leadership team before proceeding.

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Successful execution in this culture demands it.

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“B c

d s th
CFOs’ success in Consensus-Driven cultures increases when they:

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
ed

th
M
• Evolve the solution to get true buy-in from as many stakeholders

s
tor
Ch

ea
as possible. While operating at speed is important, give the Disr

an

Cr
Ag uptive Change

ge
ti

on
leadership team and other stakeholders time to discuss, e a
nt
s b or
absorb and ultimately embrace the way forward. olla
C
• Accelerate communication from the C-suite to the rest of the
organization once a decision has been made. It is important
that organizational members understand when a decision
has been made versus when one is still open for debate.
• Realize that the slower pace of decision-making doesn’t have
to mean that execution is also at a slower pace. Consensus-
Driven organizations can still be agile in execution.
Which combination works best?
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Growth Mindset:
All hands on deck ng
ine
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ob
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uous Improvem

m
in

lE
nt en
o

So
cia
C t
In Growth Mindset company cultures, the best ideas win. And people

lve
an
Fin

rs
collaborate and do whatever it takes to succeed. In this environment, Co
wn -D ns

Ac
o
fast failure is common—and even expected. So is bold and direct D ri

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action and guidance from leaders.

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CFOs’ success in Growth Mindset cultures is more likely when they:

“B c

d s th
r

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
• Lead with a focus on resilience; expect obstacles and setbacks. ed

th
M
Understand where learning is more important than a potential

s
tor
Ch

ea
failure and where success is a “must have.” Disr

an

Cr
Ag uptive Change

ge
ti

on
• Are open to being challenged—and are adaptable enough e a
nt
s b or
to welcome and incorporate different viewpoints. This is especially olla
C
critical from voices that may be challenging the “easy” answer.
• Seek to connect with the people behind the ideas and understand
their motivation and thinking. While the best ideas win in this culture,
it is still people and teams that have to activate the change.

Which combination works best?


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“Big Bet”-Focused:
Eyes on the prize ng
ine
ers Pr
ob
le
uous Improvem

m
in

lE
nt en
o

So
cia
C t
In “Big Bet”-Focused cultures, leaders prioritize their resources

lve
an
Fin

rs
and attention on a small number of initiatives they believe have the Co
wn -D ns

Ac
o
biggest impact on the organization’s long-term success. These projects D ri

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are typically large, strategic, and critical to the company’s future.

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CFOs’ success in “Big Bet”-Focused cultures is more likely when they:

“B c

d s th
r

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
• Are ruthless in winnowing down the number of bets made. ed

th
M
And even then, know which bet is the most important since

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tor
Ch

ea
the organization needs clarity on what takes priority. Disr

an

Cr
Ag uptive Change

ge
ti

on
• Sustain focus all the way through the last mile of execution. e a
nt
s b or
CFOs can make the right bets, but if they don’t see them olla
C
through it won’t make a difference.
• Scan for disruptions that indicate the circumstances in
which the big bet was made have changed. Move with speed
to pivot the team, resources and stakeholder expectations.

Which combination works best?


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Top-Down:
Command and control ng
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uous Improvem

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in

lE
nt en
Co

So
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t
In Top-Down cultures, senior leaders provide guidance and

lve
an
Fin

rs
direction. Once they make their decisions, others in the Co
n
-D ns

Ac
w
organization rally to carry them out. This type of culture Do ri

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is not as prevalent as it used to be, with only ten percent of

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today’s CFOs operating in this sort of environment.14

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“B c

d s th
CFOs’ success in Top-Down cultures is more likely when they:

- Fo
u
B

et

o
ig
o

w
us et ” G r in

w
ed

th
M
• Communicate why the business situation necessitates a more

s
tor
Ch

ea
insular decision-making process and the value the organization Disr

an

Cr
Ag uptive Change

ge
ti

on
hopes to achieve. A CFO can’t win hearts and minds without e a
nt
s b or
creating a better world that people can rally around. olla
C
• As decisions and execution cascade down the organization,
remove from the process people who act as barriers.
An example can be more powerful than the best argument.
• Acknowledge what key stakeholders don’t know when they
make decisions and seek to close the gaps in their understanding.
Being customer-obsessed and empathetic to employees can
amplify top-down decisions.
Which combination works best?
23
Cracking the code to better decision-making and
organizational success starts with understanding
your success paradigm
For each CFO, there are multiple leadership styles, strategic
imperatives and company cultures to navigate. Their dynamic
It is no coincidence that:
nature and interaction play a singular role in enabling—or
hindering—organizational success. What is key is to understand Only 10% of CFOs successfully adapt
your leadership style and success combination, so you are not their leadership style to fully achieve
part of the nine in 10 CFOs who don’t achieve their goals. professional and organization goals …15
Our analysis finds that CFOs’ success and longevity are … and CFO tenure is now the lowest
tightly linked with their ability to align their leadership style, of all C-suite executives.16
strategic imperative and company culture. That alignment
underpins the success paradigm for all CFOs today.

24
Unlocking your success combination
Financial Engineers Problem Solvers Collaboration Creators Change Agents

Work best in a ..... • Continuous improvement • Burning platform • Continuous improvement • Disruptive change
• Burning platform • Disruptive change • Acceleration and growth • Burning platform
• Disruptive change

• Top-down culture • Big bet culture • Consensus-drive culture • Top-down culture


• Big bet culture • Top-down culture • Growth mindset culture
• Big bet culture

Challenged by .... • Narrow focus • Ability to empower teams • Ability to create urgency • Passion for change
• Ability to collaborate • Ability to see the big picture • Ability to be persistent • Connection with others
• Ability to build followership • Ability to inspire • Ability to focus • Action-orientation

3 things CFOs need to • Focus on more than • Solicit a broader perspective • Place more trust in their • Bring greater focus and drive
get right to succeed .... the financials. from other stakeholders judgment, while soliciting actions for success.
• Apply a broader lens to see to see all the possible and managing competing • Identify the stakeholders
new opportunities. consequences of their views and opinions. from across the
• Balance their analytical decisions and actions. • Prioritize actions with organization that can
approaches with softer • Bring their team a laser focus on a few goals drive the change agenda.
leadership skills such along on the journey. that make the biggest • Avoid burning out their
as empathy and • Bring together people, organizational difference. people. Build consensus
communication. technology and processes • Manage conflicting priorities to execute required actions.
to solve any problem by making trade-offs
in a structured way. that create a net benefit
for the organization. 25
About the research References
This research is based on Accenture 1. “CFO Success Paradigm Survey,” 11. Ibid.
experience, interviews with senior finance Accenture, September 2022. 12. Ibid.
executives and a survey of 151 CFOs from 2. Ibid. 13. “Total Enterprise Reinvention: The strategy
Australia, Brazil, France, Germany, Italy, Japan,
3. Ibid. that leads to a new performance frontier,”
Singapore, Spain, Switzerland, the United
4. Ibid. Accenture, January 2023.
Kingdom and the United States in September
of 2022. Participants were from the following 5. Ibid. 14. “CFO Success Paradigm Survey,”
sectors: automotive; banking; capital markets; Accenture, September 2022
6. Ibid.
chemicals; communications and media; 15. Ibid.
7. Ibid.
consumer goods and services; high tech; 16. “CFOs log shortest tenure in C-suite: study,”
industrial equipment; insurance; life sciences; 8. “CFOs May Have the Toughest Job in the
CFO Dive, December 20, 2022.
mining and natural resources; oil and gas; C-Suite,” Bloomberg, September 15, 2022.
retail; software and platforms; travel and 9. ”CFO Success Paradigm Survey,”
hospitality; and utilities. Fifty-five percent Accenture, September 2022.
of survey respondents were from companies 10. Ibid.
with over $10 billion in revenues. Seventeen
percent of respondents were from companies
between $5 billion to $9.9 billion in revenue.
The remaining companies had over $1 billion
in revenue.

26
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