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  • DMC 052 s2022

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    ANGELICA SARMIENTO
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    The document is a Department of Public Works and Highways memorandum circular informing recipients about a new ARTA Memorandum Circular on guidelines for implementing a harmonized client satisfaction measurement. It attaches the ARTA MC and directs dissemination of the information to all concerned offices. It provides a website and contact in RMD to access the full ARTA MC if an office does not have website access.

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    The document is a Department of Public Works and Highways memorandum circular informing recipients about a new ARTA Memorandum Circular on guidelines for implementing a harmonized client satisfaction measurement. It attaches the ARTA MC and directs dissemination of the information to all concerned offices. It provides a website and contact in RMD to access the full ARTA MC if an office does not have website access.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    5 views23 pages

    DMC 052 s2022

    Uploaded by

    ANGELICA SARMIENTO
    The document is a Department of Public Works and Highways memorandum circular informing recipients about a new ARTA Memorandum Circular on guidelines for implementing a harmonized client satisfaction measurement. It attaches the ARTA MC and directs dissemination of the information to all concerned offices. It provides a website and contact in RMD to access the full ARTA MC if an office does not have website access.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 23

    Republic of the Philippines • O~.7.

    7 D~~
    DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS 10' 17, ~;~
    CENTRAL OFFICE
    Manila

    October 17, 2022

    DEPARTMENT MEMORANDUM )
    )

    CIRCULAR NO. __ 5_2 ~


    Seriesof 2022 14 IOII"/~u
    FOR/TO UNDERSECRETARIES
    ASSISTANT SECRETARIES
    REGIONAL DIRECTORS
    BUREAU DIRECTORS
    SERVICE DIRECTORS
    HEADS OF UPMOs
    DISTRICT ENGINEERS
    HEADS OF ATTACHED AGENCIES
    OTHERS CONCERNED
    This Department

    For information and guidance, attached is a copy of ARTA Memorandum Circular No. 2022-
    05 dated September 20, 2022, entitled "GUIDELINES ON THE IMPLEMENTATION OF
    THE HARMONIZED CLIENT SATISFACTION MEASUREMENT".

    A copy of the said Memorandum Circular may also be downloaded from the DPWH Website:
    http://dpwhweb. If an office does not have an access to this website, a hard copy may be
    obtained from the Records Management Division (RMD), HRAS, upon request.

    For dissemination to all concerned.

    ~
    MARICHU A. PALAFOX, CESO II
    Assistant Secretary for Support Services

    End: ARTA MC No. 2022-05 dated September 20, 2022

    cc: Office of the Secretary

    1.3 VTl/JGT

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