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CHALLENGES OF MAINTENANCE PERSONNEL ON SELECTED RESORT

OF PANGLAO

A Research Proposal

Presented to the Faculty

Of the Business and Hospitality

Management Department Cristal e- College

Panglao, Bohol

_____________________________________

In Partial Fulfillment

Of the Requirements for the Degree

Bachelor of Science in Hospitality Management

By:

JAMES PAUL BARAFON

JOHN MARK CLEMEN

JOVIE DOMINISAC

JOHN JEREL ESTOQUE

AIVE LOPENA

CHRISTIAN MORASCALLO

JUNE 2023
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APPROVAL SHEET

This research paper attached hereto entitled “CHALLENGES OF

MAINTENANCE PERSONNEL ON SELECTED RESORT OF PANGLAO” is
prepared and submitted by JAMES PAUL BARAFON, JOHN MARK G.
CLEMEN, JOVIE DOMINISAC, JOHN JEREL ESTOQUE, AIVE LOPENA and
CHRISTIAN MORASCALLO in partial fulfillment of the requirements for the
degree in Bachelor of Science in Hospitality Management has been examined
and is recommended for acceptance and approval for the oral examination.

ROSELYN D. HALL, MBA

Adviser

______________________________________________________________

Approved by the Committee on oral examination with a grade of _________ on

__________ 2023.

PANEL OF EXAMINERS

JOVIE G. MARTIN, MSBA MARK GLEN G. BALDO, MAED

Dean, Business and Hospitality Management Faculty, Liberal Arts and Education
Cristal e-College Cristal e-College
Content Adviser Technical Adviser

Accepted and approved by the Examining Panel as partial fulfillment of the

requirements for the degree of BACHELOR OF SCIENCE IN HOSPITALITY
MANAGEMENT.

JOVIE G. MARTIN, MSBA

Dean, Business and Hospitality Management

December 09, 2023

Date of Oral Examination
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ACKNOWLEDGEMENT

This humble piece would never have completed without the untiring all out

support of the individuals. The inspiration, motivation, love, and support of family,

friends, and, most of all, our almighty God, the researchers would not have had

the fortitude to persevere through the difficult times that inevitably arose

throughout this study.

In addition, the researchers would like to express gratitude to the

individuals and organizations listed below for their encouragement and support.

Mrs. Jovie G. Martin, OIC Dean of Cristal e-College, their Content

Adviser, for her persistence, encouragement, and checking this study.

Mrs. Roselyn D. Hall, their Class Instructor, for her patience, humility,

sincerity, and ability to inspire the researchers during this investigation, for

providing crucial guidance.

Mr. Mark Glen G. Baldo, their technical adviser, for voluntarily giving

time and effort to edit and proofread this research paper.

We appreciate the respondents for providing their excellent support and

participation, serving as the study's leading participants, and donating their time

to answer the questions that we prepared during the interview. Their participation

was crucial to the success of this research project because it would not have

been possible to carry it out without them.

Special thanks to our parents who extended their patience and

unwavering love, care, and financial support during the research process.
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The researchers are grateful to their friends, classmates, and other

supporters for helping them with this research.

Above all to the Almighty Father, for his external love, for his endless

blessings for guiding the researchers the strength during the investigation of this

study, patience, courage, determination, endurance and sound of mind. Thank

you.
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DEDICATION

This study is devoted to our cherished parents. They have consistently given us

moral, emotional, spiritual, and financial support and served as our source of

courage and inspiration when we felt like giving up.

To our professors, role models, siblings, cousins, friends, and classmates

who assisted extensively in completing this study and helping to make it

successful.

Finally, we dedicate this book to our Almighty God for his guidance for the

whole duration of this activity, strength, mental power, protection in any harm,

skills, and for the long and healthy life. We provide these.
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TABLE OF CONTENTS

TITLE PAGE ………………………………………………………………………. i

APPROVAL SHEET ……………………………………………………………….ii

ACKNOWLEDGEMENT…………………………………………………………...iii

DEDICATION………………………………………………………………………..v

TABLE OF CONTENTS……………………………………………………………vi

ABSTRACT …………………………………………………………………….…. viii

CHAPTER 1

THE PROBLEM AND ITS SCOPE

Introduction …………..………..….. 1

Theoretical Background ……………..…..…….. 2

Legal Basis ………………...….….. 5

Review of Related Literature …………………....….. 6

Review of Related Studies ……………………...... 8

Theoretical Framework ……………………….. 10

THE PROBLEM

Statement of The Problem

………………………. 11

Scope and Limitations ……………………..... 11

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Significance of The Study …………..…………... 11

RESEARCH METHODOLOGY

Research Design ………………………. 12

Research Environment ……..……………….. 12

Research Respondents ………………………. 13

Research Instrument ………………………. 13

Research Procedure ………………………. 14

Ethical Consideration ………………………. 15

DEFINITION OF TERMS ………………………. 16

CHAPTER II

Presentation, Analysis, and Interpretation of Data ………………. 17

CHAPTER III

Summary of Findings ………………………. 25

Conclusion ………………………. 25

Recommendation ………………………. 26

References

………………………. 28

Appendices

Appendix A ………………………. 31

Appendix B ………………………. 32
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Appendix C ………………………. 33

Appendix D ………………………. 44

CURRICULUM VITAE ……………………….. 46

List of Figures

Figure 1 ……………………….. 10

Figure 2 ……………………….. 14