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How to backup & restore your Linked
Helper data
Mike Follow
8 months ago · Updated
1. How to create a backup file;
2. How to restore from a backup file;
3. Logs & data for developers
This article is about the Linked Helper's backup function. As you already know from
this article, Linked Helper is not a cloud solution and stores most of the data locally on
your computer. Each LinkedIn account has its own database file.
It means that you need to create a backup file in case you want to move Linked Helper
with LinkedIn account data on another computer or if you need to clear hard drive
space, reinstall your operating system, etc.
Important: restoring a backup file overwrites all current data for a LinkedIn
account on a certain computer, meaning that if you restore an old backup file on
LinkedIn account, all current data will be deleted and replaced with the one in the
old backup file.
To create a backup file, please:
1. Open Linked Helper Launcher;
2. Navigate to LinkedIn accounts menu;
3. Hover mouse over LinkedIn account;
4. Stop instance if needed and click Backup button:
5. Choose Export and save the file to your Desktop.
To restore from a backup file:
Important: when a backup file is imported, current data will be overwritten.
1. Open Linked Helper Launcher;
2. Navigate to LinkedIn accounts menu;
3. Hover mouse over LinkedIn account;
4. Stop instance if needed and click Backup button;
5. Click Import and choose a backup file from your PC:
Logs & data for developers
There is a feature in the backup function that will create an archive with backup and log
files which then will be sent to support. This feature can help in solving difficult issues
that could not be recreated on our side, such as LinkedIn updates, bugs, glitches in
database files, etc.
If you can follow the steps below:
Open Linked Helper Launcher;
Navigate to LinkedIn accounts menu;
Hover mouse over LinkedIn account;
Stop instance if needed and click Backup button:
Click 'Logs & data for developers' (below the 'Export' button) in the pop-up
window:
Below the 'Archive LinkedIn account data and send it to support' click 'Export:
Select a folder to save the archive:
Linked Helper will automatically upload the file into our server for further investigation.
In case there is an issue with uploading, you can send the file to support as an
attachment to an email or upload it to Google Drive.
In Google Drive, please:
1. Make right-click on the file
2. Choose Get shareable link option
3. Enable access for anyone with a link
4. Copy link and send it to us.
Thank you very much for your attention. We hope that these tips helped you! Here are
some more useful articles from our blog:
LinkedIn data export tool to an Excel or CSV file
Scrape and extract LinkedIn public profile data
You can try the software for free during 14 days - download it and activate a free trial.
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info@linkedhelper.com
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