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Gen Pact
Gen Pact
8-4-544/B, Sultan Nagar, Erragadda, Sanath Nagar, Hyderabad, Telangana 500018 DOB - 27/11/2000
9637968494 | samisayyed271100@gmail.com
OBJECTIVE
Dedicated Customer Service Professional With Knowledge of Service Delivery
and Proven Multitasking Abilities.Committed To Maintaining professional
Relationships to Increase profitability and Drive Business Results with Proven
Skills in Establishing Rapport With Customer Satisfaction.
EXPERIENCE
Sept 2022 - - Customer Service Executive(Amazon US Voice)
July 2023 Teleperformance
- To Assist US Customers Regarding Their Retail Order,Refund,Replacement,
Cancellations.
- To Track Orders,Create Complaints and To Resolve And Assist Customers
Regarding Their Amazon.com Queries.
July 2023 - - Customer Service Executive ( O2 UK Voice)
Jan 2024 Capita India
- To Assist UK Customers Regarding Their O2 Sim Card Orders.
- Upgrading,Modifying and Cancelling Their Device and Sim Contracts.
EDUCATION
2016 The progressive School
SSC
94.60%
2018 A.D Joshi Junior College
HSC
75.80% + JEE + CET + Computer Science Qualification
2022 YCMOU
Bcom
75%
SKILLS
Skilled in Excel and Word
Typing at 30 wpm
INTERESTS
Watching memes
Meditating
DECLARATION
I Hereby Declare That All The Information Stated Above Are True To The Best of
My Understanding About Myself.