3512 Northwest Ave #5

Caitlin Morganti Bellingham, WA 98225

(860)387-9270
morganticaitlin@gmail.com

EXPERIENCE SKILLS

Starbucks, Bellingham, WA — Shift Supervisor ​Strong communication skills

May 2019- October 2022 ​Extremely hardworking and
- Assisted and led baristas by directing them to their positions determined.
- Handled cash and had access to the store’s safe
- Led the floor with a positive attitude, encouraging, and coaching my ​Multitasking efficiently along
peers. with leading others while doing
- Multitasked all throughout my shifts and became very efficient in that so.
Cared for and supported my peers every shift
- Helped de-escalate situations between customers and partners. ​Strong writing and organization
- Learned and initiated strong problem solving skills
skills.

Barron Heating, Ferndale, WA- Install Project Coordinator ​Strong leadership skills while
also maintaining a positive
October 2022- September 2023
attitude.
- Scheduled big projects for HVAC installations
- Called customers to schedule projects and inspections ​Works well under pressure and
- Scheduled permit inspections
de-escalating situations.
- Assisted customers with issues regarding installations
- Planned different projects and coordinated with techs.
Strong public speaking skills.
- Constant interactions and communication with the techs and other
employees.
Problem solving skills.

Bellingham Police Department— Records Specialist

December 2023- present School Projects/Activities
- Handled background checks for citizens
- Reviewed police reports through NIBRS databases - TA for public speaking
- Helped citizens by answering their questions regarding reports class at WWU. This
- Scanned and filed documents accurately consisted of grading
- Assisted police officers with warrants and files
students assignments,
coaching them, and
EDUCATION leading them. It was
important to give
Western Washington University, Bellingham, WA —
feedback and coach my
January 2018.
students as well as
During my time here I became passionate about communication skills being their support
and leadership courses. systems. These

Arizona State University, Bellingham, WA — students would go on

stage in front of 70
I am currently pursuing my bachelor’s degree in Organizational students to speak about
Leadership and Project Management. their topic.