Niharika Saini

39 Phoenix Avenue, Stanhope Gardens, NSW 2768, Sydney, 2768, Australia, 0499375929, niharikaax@gmail.com

Date of birth 13/03/2004 Nationality Indian

PROFILE Hardworking University Student seeking Full-Time employment. Excellent time management skills combined
with a superior knowledge of the customer service industry. Highly competent communicator skilled in
multitasking and effectively communicating with others. Experienced in managing and training employees,
handling financial transactions and accounting, and implementing powerful marketing strategies. Committed
to utilizing my skills to further the mission of a company.

E M P L OY M E N T H I S TO RY

Jan 2022 — Apr 2022 Dental Assistant, Finesse Dental Sydney

• Remained compssionate and committed to patient satisfaction.

• Worked to remain up-to-date on the latest dental advancements and industry news.
• Greeted patients and provided them with information regarding exams and procedures.
• Remained committed to reliability and punctuality.
• Effectively prioritized tasks.

Jun 2021 — Oct 2021 Barista, Gloria Jeans Blacktown

• Trained new employees on store policies and procedures.

• Adhered to all sanitation and health guidelines.
• Provided the highest level of customer service at every shift.
• Quickly and accurately handled financial transactions of all types.
• Brought forth innovative ideas and solutions to problems.

Jun 2022 — Oct 2022 Hotel Receptionist , View Hotels Sydney

• Worked as a productive and polite receptionist, handling all phone calls and initial meetings with patients
and families.
• Maintained strong work relationships with all hotel departments.
• Fostered relationships between all departments throughout hotel.
• Worked closely with the manager of the hotel to address any objectives.
• Provided interested persons with information about the hotel, available rooms, and rates.

Dec 2022 — Mar 2023 Personal Assistant Sydney

• Handled calls, collected personal information, and created appointments.

• Assisted with obtaining personal information of patients and prepared paperwork in a timely and efficient
manner.
• Handled calls, collected personal information, and managed schedules.
• Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance
Manager, and Broker.

Nov 2021 — May 2022 Part-Time Customer Service attendent, Glassons Paramatta

• Helped to increase customer return rates by providing excellent customer service at all times.
• Brought forth excellent customer service skills and a committment to customer satisfaction.
• Maintained up-to-date knowledge of all retail promotions.
• Carefully evaluated security solutions and aspects of retail markets.
• Maintained up to date knowledge of all retail promotions.

E D U C AT I O N

Feb 2022 — Present Bachelor of Professional Accounting, Macquarie University North Ryde

Feb 2022 — Present Bachelor of Law, Macquarie University North Ryde

Jan 2014 — Nov 2021 Year 12, St Andrews college Sydney

 Graduated with honors in Legal Studies

SKILLS Critical thinking and problem Ability to Work Under Pressure

solving
Ability to Multitask
Communication
Leadership
Microsoft Excel
Computer Skills
Microsoft PowerPoint
Communication Skills
Decision Making
Leadership Skills
Microsoft Office
Detail Oriented
Fast Learner
Customer Service

HOBBIES Painting
Ice Skating
Modeling
Basketball

L A N G UAG E S Urdu Native speaker Gujarati Highly proficient

Hindi Native speaker English Native speaker

Panjabi; Punjabi Native speaker Tamil Very good command