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  • Sta. Rosa - Types of Business Letters

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    The document discusses different types of business letters including inquiry letters, cover letters, sales letters, letters of recommendation, letters of commendation, letters of resignation, thank you letters, complaint letters, apology letters, office memorandums, request letters, termination letters, and minutes of meetings. The purpose of business letters is to establish understanding, protect and promote a company's image, and continue or increase business opportunities through effective communication tailored to the intended audience and message.

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    The document discusses different types of business letters including inquiry letters, cover letters, sales letters, letters of recommendation, letters of commendation, letters of resignation, thank you letters, complaint letters, apology letters, office memorandums, request letters, termination letters, and minutes of meetings. The purpose of business letters is to establish understanding, protect and promote a company's image, and continue or increase business opportunities through effective communication tailored to the intended audience and message.

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    3 views19 pages

    Sta. Rosa - Types of Business Letters

    Uploaded by

    milanabrebo
    The document discusses different types of business letters including inquiry letters, cover letters, sales letters, letters of recommendation, letters of commendation, letters of resignation, thank you letters, complaint letters, apology letters, office memorandums, request letters, termination letters, and minutes of meetings. The purpose of business letters is to establish understanding, protect and promote a company's image, and continue or increase business opportunities through effective communication tailored to the intended audience and message.

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    © All Rights Reserved
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    Types of Business Letters

    Purposive Communication
    Sta. Rosa Jerome P. - BSIE 1-2
    BUSINESS LETTERS
    = ARE ALSO CALLED =
    PAPER REPRESENTATIVE
    Every letter you send needs to:
    ● Establish good understanding with the reader
    ● Protect and promote your company's image
    ● Continue or increase business, relationships and opportunities
    Audience
    To communicate with your audience effectively, you have to determine:

    ● What to say
    ● How to say it
    ● Where to say it
    Types of Business Letters
    Inquiry Letters
    an inquiry letter asks for information about a product, service or
    procedure
    Cover Letters
    a cover letter accompanies a document like a proposal, a report, a
    portfolio that you send to your reader
    Sales Letters
    A sales letter is written to persuade the reader to buy a product, try
    a service, support some cause, or participate in some activity
    Letters of Recommendation
    A letter of recommendation is written on behalf of another
    professional to verify their qualifications and work ethic.
    Letters of Commendation
    Letters of commendation are a form of employee appreciation, and
    companies send them out to the entire staff to congratulate an
    employee for a job well done.
    Letters of Resignation
    A letter of resignation informs your employer of your intent to resign.
    Thank you Letters
    A professional thank you letter is an important way to let colleagues,
    employers, or other business contacts know you value their time or
    efforts.
    Complaint Letters
    Complaint letters are usually sent by consumers to businesses when
    they're unhappy with a service or product.
    Apology Letters
    An apology letter is an important tool in the workplace that
    acknowledges a mistake, expresses regret and asks for the letter
    recipient's forgiveness or patience.
    Office Memorandum
    An office memorandum or business memo is a short yet formal
    document used for communication between the business and its
    employees.
    Request Letters
    A request letter is a way to formally ask for something in the
    workplace.
    Termination Letters
    A termination letter is a respectful yet effective way to dismiss an
    employee from their current job.
    Memorandum
    memorandum/memo = “ it must be remembered “
    written in a powerful manner so that the readers will be convinced to
    act upon reading it.
    Minutes of the Meeting
    a written documentation regarding a previously held business
    meetings or gatherings

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