1)Mark intonation in the following sentences.

a) I will buy you a pen b) What is your name? c) Are you going to the
party? d) Be Quiet (politetly)

Ans:a) I will buy you a pen.

Intonation: The intonation in this sentence would typically rise on

"pen," indicating a question-like or uncertain tone. For example, "I
will buy you a pen?"

b) What is your name?

Intonation: The intonation in this sentence typically rises on "name"

to indicate a question. For example, "What is your name?"

c) Are you going to the party?

Intonation: The intonation in this sentence rises on "party" to indicate

a question. For example, "Are you going to the party?"

d) Be quiet (politely).

Intonation: The intonation in this sentence is typically flat or neutral,

as it's a polite command. There is no significant rise or fall in
intonation.

2)Make one sentence each using the following prefixes. a)pan b) semi
c) post d) hyper e) Counter

Ans: The pan-shaped cake was a delightful centerpiece at the party.

She took a semi-conscious nap in the afternoon to recharge

Postwar: The postwar period brought about significant changes in the

country's economy
His hyperactive behavior during the game was both entertaining and
exhausting.

He used a counterargument to challenge the opposing viewpoint in

the debate.

3) What are the virtues of an ethical personality?

ans: Virtues of an ethical personality are positive character traits and

qualities that contribute to a person's moral and principled behavior.
These virtues help individuals make ethical decisions and lead a life
in accordance with their values. Some key virtues of an ethical
personality include:

1) Honesty: Being truthful and transparent in all interactions and

actions.

2) Integrity: Adhering to a strong moral and ethical code, even when

faced with difficult choices.

3) Compassion: Showing empathy and understanding toward others,

particularly in times of need.

4) Respect: Treating all individuals with consideration, regardless of

differences in beliefs, background, or identity.

5) Fairness: Striving for just and equitable treatment of others and

situations.

6) Courage: Having the strength to do what is right, even in the face

of adversity or personal risk.

7) Accountability: Taking responsibility for one's actions and

decisions, both the positive and negative outcomes.

8) Kindness: Being friendly, helpful, and considerate towards others.

9) Empathy: Understanding and sharing the feelings and perspectives
of others.

10) Generosity: Being willing to give and help without expecting

anything in return

4) Show the differences between vertical and horizontal

communication

Basis Vertical Horizontal

communication communication

Direction Top-down, bottom-up, Lateral

or diagonal communication
communication between individuals
or teams
Hierarchy Follows the Typically occurs
established hierarchy within the same level
and authority of hierarchy.

Purpose Often used for giving Primarily for

and receiving collaboration,
instructions, updates, sharing information,
and feedback and problem-solving
Control More structured and Less formal and
controlled by higher- more team-driven
level management
Speed Can be slower due to Generally faster and
the hierarchical more agile
approval process.
Decision making Decision-making Decisions are often
authority is often made collectively or
concentrated at the top collaboratively
and decisions are within the team or
communicated group.
downward
Barriers and silos Can contribute to silos Tends to break down
and departmental silos and promote
barriers. cross-functional
understanding.
Feedback and Feedback may be Encourages feedback
empowerment limited to top-down and empowers team
evaluations members to
contribute ideas and
feedback

5) what is formal interview

Ans: A formal interview is a structured and planned

Formal interviews often follow established protocols, such as asking a

set of standardized questions,

6)Define rising intonation

Ans: Rising intonation refers to the pattern of speech in which the

pitch of the voice rises at the end of a sentence or phraseRising
intonation is often used in interrogative sentences (questions) or when
someone is uncertain or seeking approval or feedback. In many
languages, including English, rising intonation is an essential element
in differentiating between statements and questions.

7) Write two words derived from the root word "Anthropose".

Ans: Two words derived from the root word "Anthropose" are:

• Anthropology
• Anthropomorphic

8) What is the use of signposts in presentation?

Ans: Signposts help outline the structure of your presentation.

Signposts can be used to highlight key points or takeaways.

9) Define netiquette

Ans: Refers to the code of conduct and social conventions that govern
how people should behave and interact with each other in online or
digital environments, such as social media, email, chat rooms, and
online forums. It includes principles like being polite, avoiding
offensive language, respecting others' privacy, and adhering to
established norms for online behaviour. Practicing good netiquette is
essential for fostering positive and constructive online interactions
and maintaining a respectful and harmonious online community.

10) Fill in the blanks using appropriate forms of the given verbs in
their past tense. Edward (is) a British scientist who (live) in the
eighteenth century. He (is) a well known doctor in Gloucestershire
who (study)surgery and anatomy in St. George Hospital. He (shoot)to
fame in 1796 for creating the small-pox vaccine.

Ans: Edward was a British scientist who lived in the eighteenth

century. He was a well-known doctor in Gloucestershire who studied
surgery and anatomy at St. George Hospital. He shot to fame in 1796
for creating the small-pox vaccine.

11) Fill in the sentence with suitable words. 1. He is a big cheese now
as he gets into a -----(counsel,council) 2. She used to paint on a -------
(canvass,canvas)

Ans:1)council

2)canvas

12) Use these phrases in sentences a) On cloud nine b) A big cheese

c) Bull in the china shop d) Chip off the old block e) It's all Greek

Ans: a) When I found out I aced the test, I was on cloud nine.
b) The coach is the big cheese around here; everyone respects his
decisions.

c) He bumped into furniture and broke a vase, like a bull in a china

shop.

d) She's a chip off the old block – just like her mom, she's an excellent
cook.

e) The instructions for assembling the furniture were all Greek to me;
I couldn't figure it out.

12) Re write the sentences in the most appropriate form. A) I am

working at Pearson B) If I were you, I will go ahead C) Rahul has
been working since four years D) I am driving rash E) The
examination has been preponed.

Ans:a) I work at Pearson.

b) If I were you, I would go ahead.

c)Rahul has been working for four years.

d)I am driving recklessly.

e) The examination has been rescheduled to an earlier date.

13) Define content words and structure words and underline the
stressed words in the following sentences A) She wants to achieve her
gals B) They progressed remarkably well

Ans: Content Words: Content words are words that carry the primary
meaning in a sentence. They typically include nouns, verbs,
adjectives, and adverbs.

Structure Words: Structure words, also known as function words, are

words that serve a grammatical or structural purpose in a sentence.
They include pronouns, prepositions, articles, conjunctions, and
auxiliary verbs.

Here are the sentences with the stressed words underlined:

She wants to achieve her goals.

Content Words: She, wants, achieve, her, goals

Structure Words: to

They progressed remarkably well.

Content Words: They, progressed, remarkably, well

Structure Words: None in this sentence

14) What are the steps to improve critical thinking?

• Awareness: Recognize the need to improve critical thinking.

• Ask Questions: Practice asking open-ended questions to gather
information and explore ideas.
• Gather Information: Seek diverse sources and viewpoints to
form a well-rounded perspective.
• Analyze Information: Evaluate the reliability, credibility, and
relevance of the information you gather.
• Identify Assumptions: Be aware of your own assumptions and
biases, as well as those of others.
• Consider Alternative Perspectives: Explore different viewpoints,
even if they challenge your beliefs.
• Draw Informed Conclusions: Use evidence and logical
reasoning to reach well-founded conclusions.
• Problem-Solving: Apply critical thinking to real-world problems
and decision-making.
• Reflect and Review: Continuously assess and refine your
thinking processes.
 • Practice: Regularly engage in activities that promote critical
thinking, such as debates, puzzles, or discussions.

15)Write on the importance and role of maintaining relations in the

professional world {15 marks}

Ans: Networking

Building a network of professional contacts is a fundamental aspect of

career development. It involves connecting with colleagues, clients,
mentors, industry peers, and others. This network can serve as a
valuable resource for various career opportunities, such as job
referrals and business collaborations

Collaboration

Effective teamwork is essential in almost every profession. Strong

professional relationships facilitate teamwork by fostering trust, open
communication, and mutual respect. When colleagues trust and
respect each other, they are more likely to collaborate productively,
resulting in better outcomes for the organization.

Career Growth

Professional relationships often lead to career growth in multiple

ways. Firstly, having mentors and sponsors within one's network can
provide guidance and advocacy for advancement. They can offer
insights, career advice, and even vouch for your skills and
capabilities, opening doors to promotions and opportunities.

Knowledge Sharing

A diverse professional network is a valuable source of knowledge and

information. Engaging with professionals from different backgrounds
and industries can expose you to a wealth of insights and best
practices. This knowledge sharing keeps you informed, helps you
adapt to changing trends, and aids in making informed decisions.

Problem-Solving

Strong professional relationships offer a support system for

addressing challenges and solving problems. Trusted colleagues or
industry contacts can provide valuable advice and solutions, often
from their own experiences, which can be crucial in navigating
complex issues.

Reputation

Professional relationships contribute to building a positive reputation.

A good reputation enhances your credibility in the workplace and
your industry. This can make you more appealing to employers,
clients, and partners, thus increasing your chances of career
advancement and business success.

Emotional Support

The professional world can be demanding and stressful. Strong

professional relationships provide emotional support, reducing stress
and promoting mental well-being. Colleagues and mentors can offer a
listening ear, advice, or even a different perspective on work-related
challenges.

In conclusion, maintaining relationships in the professional world is

paramount for career growth, knowledge acquisition, and emotional
well-being. These relationships play an essential role in networking,
collaboration, career development, knowledge sharing, problem-
solving, reputation building, and emotional support, collectively
contributing to one's overall success in the professional realm.
16) State the use of language in a GD.

Ans: Language plays a crucial role in a Group Discussion (GD) by

facilitating effective communication, idea exchange, and decision-
making among participants. Its primary uses in a GD include:

• Communication: Language enables participants to express their

thoughts, opinions, and ideas clearly and coherently.
• Understanding: It helps participants in comprehending the
viewpoints of others, which is essential for constructive
discussions.
• Persuasion: Effective use of language can persuade others to see
your point of view and support your arguments.
• Clarity: Using language effectively ensures that ideas are
presented in a clear and concise manner, reducing the chances of
misinterpretation.
• Listening: Language is also vital for active listening, as
participants need to understand and respond to what others are
saying.
• Conflict Resolution: Language can be used to de-escalate
conflicts and find common ground among participants.
• Time Management: Participants must use language efficiently to
make their points within the allotted time in a GD.
• Group Dynamics: Language can impact group dynamics
positively by fostering a respectful and inclusive atmosphere or
negatively by promoting dominance or aggression.

In summary, language is the medium through which participants

engage in a GD, share their ideas, and work together to reach
conclusions or decisions. Its effective use is critical for the success of
the discussion.
17) State any 5 etiquette of an interview

• Ans: Dress appropriately: Wear professional attire that is

suitable for the position and company culture.
• Punctuality: Arrive on time for the interview. Being a few
minutes early is better than being late.
• Prepare and research: Learn about the company and the role
you're interviewing for. This shows your genuine interest.
• Be polite and professional: Greet the interviewer with a firm
handshake, maintain eye contact, and use polite language
throughout the interview.
• Listen actively: Pay attention to the interviewer, ask relevant
questions, and provide thoughtful, concise answers.

Following these etiquette guidelines can help make a positive

impression during your interview.

18) What are the things to be taken care of while making a business
call?

Ans: When making a business call, it's important to be professional

and considerate. Here are some things to keep in mind:

Prepare in Advance:

Know the purpose of your call and have a clear agenda.

Familiarize yourself with any relevant information or documents.

Choose the Right Time:

Call during appropriate business hours, taking time zones into

account.

Avoid calling during lunch breaks or late in the day.

Identify Yourself:

Start the call by stating your name and the company you represent.

If necessary, briefly explain the reason for your call.

Be Polite and Courteous:

Use a polite tone and language.

Listen actively and avoid interrupting the other party.

Speak Clearly:

Ensure your voice is clear and easy to understand.

Avoid speaking too quickly or too slowly.

Minimize Background Noise:

Find a quiet location for your call.

Mute your phone when you're not speaking to reduce background

noise.

Respect Time:

Stick to the agreed-upon duration of the call.

If the conversation goes longer than expected, ask if it's still a

convenient time to continue.

Follow Up:

Summarize action points and next steps at the end of the call.

Send a follow-up email or message to confirm what was discussed.

Avoid Multitasking:

Focus solely on the call; don't check emails or engage in unrelated

tasks.
Be Prepared to Listen and Adapt:

Be open to the other party's input and adapt the conversation as

needed.

Address any questions or concerns professionally.

Use a Professional Voicemail:

If you reach voicemail, leave a clear and concise message with your
name, purpose of the call, and contact information.

Be Patient:

If you are put on hold or experience technical issues, remain patient

and professional.

Remember that business calls are a reflection of your professionalism

and can impact your professional relationships, so following these
guidelines is essential.

19) what is the purpose of conducting GD

Ans: The purpose of conducting a Group Discussion (GD) for 2

marks is typically to evaluate and assess participants' basic
communication and collaboration skills within a brief timeframe. In
this context, GDs are often used as a quick and initial screening
method in various selection processes, such as job interviews or
academic assessments. They aim to determine candidates' or students'
ability to express themselves clearly and work effectively in a group
setting.

20) what is stress in pronounciation ?

Ans: Stress in pronunciation refers to the emphasis placed on a

particular syllable or word in a spoken sentence or word. It involves
giving prominence or importance to a specific part of the utterance. In
English, stress can change the meaning of a word or sentence. For
example, in the word "record," the stress on the first syllable means
it's a noun (a physical disc), while stress on the second syllable means
it's a verb (to make a recording).

21) Differentiate these words by using them in sentences. A)

compliment-complement b) classical-classic c) canvass-canvas d)
desert-dessert

Ans: a) compliment-complement:

She received a lovely compliment on her new hairstyle.

The red wine perfectly complemented the flavours of the steak.

b) classical-classic:

Beethoven's Symphony No. 9 is a famous classical composition.

The Volkswagen Beetle is considered a classic car.

c)canvass-canvas:

He went door to door to canvass support for his political campaign.

The artist used a large canvas to create a beautiful landscape painting.

d) desert-dessert:

The Sahara is a vast desert with miles of sand and little vegetation.

After dinner, we enjoyed a delicious chocolate dessert.

22) What are the features of a good listener?

Ans: Attentiveness: Good listeners pay full attention to the speaker

and show genuine interest in what they are saying. They maintain eye
contact, avoid distractions, and give their undivided focus to the
speaker's words.
Empathy: Good listeners not only hear the words but also understand
the emotions, feelings, and perspectives of the speaker. They show
empathy by acknowledging the speaker's emotions and providing a
supportive and non-judgmental environment for effective
communication.

23) Use punctuation marks

a) It was a long severe summer in Paris France.

b) Severe malnutrition has been documented in two countries Zaire

and Suda

Ans: It was a long, severe summer in Paris, France.

Severe malnutrition has been documented in two countries, Zaire and

Sudan.

24) Define downward communication.

Ans: Downward communication refers to the flow of information,

directives, messages, or feedback from higher levels to lower levels.
This type of communication is essential for maintaining order,
coordination, and the alignment of employees with the organization's
objectives and strategies. This type of communication is essential for
maintaining order, coordination, and the alignment of employees with
the organization's objectives and strategies. Downward
communication is a fundamental aspect of organizational
communication.

25) Define ethics

Ans: Ethics is a set of moral principles and values that guide human
behavior and decision-making. It defines what is considered right and
wrong, and it encompasses principles of honesty, integrity, fairness,
and respect for others. Ethics provides a framework for individuals
and organizations to make ethical judgments and choices in various
situations, reflecting a commitment to doing what is morally and
socially acceptable.

26) Make one sentence each using the words with following prefixes.
A)meta b) inter c)anti d) demi e) post

• Ans: The book reviews various psychology research in a meta-

analysis.
• Good communication between departments is vital.
• The anti-corruption policy prevents unethical behaviour.
• She has demigod strength, stronger than a regular human.
• The summary was shared post-conference.