Part D – The Offer

Contract Number CN0440

Cleaning Services –
Lower Murray Service Region
Contents
1. Instruction........................................................................................................................3
2. Corporate details..............................................................................................................3
3. Executive Summary...........................................................................................................3
4. Declaration.......................................................................................................................4
5. Supplier Code of Conduct Commitment Letter.................................................................5
6. Schedule 1 - Pricing...........................................................................................................7
7. Schedule 2 - Project Management / Delivery...................................................................7
8. Schedule 3 - Capability and Experience............................................................................8
9. Schedule 4 - Commercial compliance.............................................................................11
10. Schedule 5 - Conflict of Interest......................................................................................14
11. Schedule 6 – Social Procurement outcomes...................................................................15

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 1. Instruction
It is a requirement to use this template when submitting a response, failure to complete this section
may result in rejection of your offer.
Suppliers must complete all sections ensuring responses are clear, concise and contain ALL relevant
information. Any relevant supplementary information should be attached at the end.
Refer to the Invitation to Supply (Tender) PART A – The Invitation and PART B – Conditions of Participation.

2. Corporate details

TENDERER DETAILS
1. Company Name

2. ABN (if applicable)

3. ACN (if applicable)

4. Address of registered office

5. Address for correspondence and notices

6. Email address for correspondence and

notices

7. Phone

8. Email

9. Name of the individual nominated as

Tenderer's contact person (must be
contactable at the addresses and numbers
stated above):

3. Executive Summary
Provide a brief (less than one page) executive summary providing an overview of the Tender Response, and
your understanding of the project.

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 4. Declaration
The Invitee accepts the provisions contained in:

1. Section A – Part 1 – About this invitation; and

2. Part B – Conditions of participation and have read and accept the conditions of the Invitation.

Invitee:

Name:

Position:

Signature of invitee’s:

authorised officer:

Date of execution:

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 5. Supplier Code of Conduct Commitment Letter
Commitment Letter

[Note to tenderers: The Victorian State Government's Supplier Code of Conduct is available at the Victorian Government
Purchasing Board website: http://www.procurement.vic.gov.au/Home. Updates and amendments to the Code will also
be made available at this website.

Tenderers are to familiarise themselves with the Supplier Code of Conduct and must include in their tender response a
Commitment Letter substantially in the form provided here, addressed to the contact officer listed at [insert] of the
request for tender]

Tenderer name ________________________________

Address ________________________________
________________________________
Date ________________________________

CN0440

COMMITMENT TO THE VICTORIAN STATE GOVERNMENT SUPPLIER CODE OF CONDUCT

1. I acknowledge that:
a. the Victorian State Government (the State) is committed to ethical, sustainable and
socially responsible procurement;
b. the State has a Supplier Code of Conduct (Code) the Code describes the State's
minimum expectations of the conduct of its suppliers in relation to:
i. integrity;
ii. ethics and conduct;
iii. conflicts of interest;
iv. gifts, benefits and hospitality;
v. corporate governance;
vi. labour and human rights;
vii. health and safety; and
viii. environmental management;
c. the expectations set out in the Code are not intended to reduce, alter or supersede
any other obligations which may be imposed by any applicable contract, law,
regulation or otherwise;
d. to ensure that the Code remains current and relevant, it may be amended or
updated by the State; and

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 e. the Code includes an ongoing expectation that suppliers (including my organisation)
will raise concerns or otherwise seek clarification in relation to any aspects of the
Code, including any updates or amendments to the Code.
2. On behalf of my organisation I:
a. confirm that the State's expectations of suppliers as set out in the Code are
understood;
b. provide a commitment that if selected to supply goods and / or services to any
State department or public body my organisation will:
i. periodically check with reasonable frequency for updates and amendments
to the Code; and
ii. aspire to meet the State's expectations of Suppliers as set out in the Code,
including as updated or amended by the State.

Signature: ………………………………………………..

Name: ………………………………………………… Position: ……………………………….

Organisation: ………………………………………………... Date: ……………………………….

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 6. Schedule 1 - Pricing
1.1. Pricing Schedule
Indicate the costs associated with the delivery of the scope of works. Each activity or task identified must
be costed separately and itemised for each: labour; materials and equipment.
Pricing schedules against each nominated team member must also be indicated to demonstrate their
relative contribution to the delivery of the project.
Refer attachment 1 – Master Cleaning List – Schedule A is included as a separate attachment and is
to be completed and included with tender response.
Please note -
 Rates to be exclusive of GST.
 Each of the work items will be undertaken with, and under, the Contract Representative’s
ongoing direction and involvement.

7. Schedule 2 - Project Management / Delivery

1.2. Methodology
Provide sufficient detail of the methodology you propose to use to undertake the scope of works to meet
the requirements of LMW’s cleaning schedule i.e. how will the requirement be met?
Provide details of innovative approaches to be applied in meeting the requirements of the Specification.

1.3. Project management arrangements

Briefly describe management arrangements, and resourcing strategies the business will undertake to
ensure the LMW’s satisfaction in the delivery of the cleaning services, such as:
 How will the business determine appropriate performance measures and expectations of LMW?
 How the organisation intends to ensure that the deliverables to meet LMW’s requirements and
objectives?
 What progress reports do you intend to provide to LMW, and at what frequency?
 What business structure, plant and support is available that may assist in delivery if delays are
experienced?

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 8. Schedule 3 - Capability and Experience
1.4. Team
Briefly outline amount of staff that are permanent, casual and contracted that will provide cleaning services
including relevant experience for each nominated team members, that will be servicing LMW, including
sub-contractors (refer below).

1.5. Proposed Contractors (if any)

Is the business intending to engage sub-contractors to undertake any component of the works?
If YES, please provide details of all proposed sub-contractors to be employed and define the scope and extent of
services to be provided by each sub-contractor.

SUB-CONTRACTOR 1:
Name:

Address:

Services to be provided

1.6. Relevant experience and past performance

1. Detail previous work related to the requirements detailed in the Specification. Word limit – [250]
words.

2. Detail current work related to the requirements detailed in the Specification. Word limit – [250]
words.

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 3. Please provide referees that may be contacted regarding your ability to provide to the Goods
and/or Services required under the Specification.

1.7. Quality Assurance

Does your organisation have a certified Quality Management System Yes No

If YES, to which standard are you accredited? AS/NZS ISO 9001

AS/NZS ISO 9002

Other:

1.8. OHS Management

OHS Management System (OHSMS) Yes No

Does the company have an OHSMS certified by a recognised authority?

Provide details

OHS Policy and Management Yes No

Is there a written Company OHS Policy that has be reviewed in the last 2 years,
that incudes OHS responsibilities for personnel and management of risks??
If yes, provide a copy

Incident notification, Investigation and response

Is there a documented procedure for incident notification of both internal and

external parties?

If yes, provide a copy of the procedure and a standard incident report form

Hazard Identification and Risk Control Yes No

Is there a means by which hazards and risks associated with activities are
identified, assessed and controlled?
Provide evidence or examples of the means for compliance with the above
process.

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 OHS Enforcement

Has the company ever been convicted of or have court action pending in relation
to an operational health and safety offence?

If yes, provide details:

Have any actions of your company resulted in enforcement or issues raised by any
WorkSafe Victoria, Environment Protection Authority, Energy Safe Victoria or
other relevant inspectorate and/or HSR activity within the past 24 months
including:
• prohibition notices;
• improvement notices;
• written directions;
• provisional improvement notices issued by a HSR;
• activities relating to an incident notified to WorkSafe Victoria under Part 5
of the Occupational Health and Safety Act 2004; or
• any prosecution commenced by WorkSafe Victoria or completed, within the
period
If yes, provide details

Workers Compensation Insurance

Have you made a work cover claim in the last three years

Provide a copy of your work cover insurance certificate of currency and premium
rate and industry classification.

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 9. Schedule 4 - Commercial compliance
1.9. Compliance Statements
Invitees are required to provide a statement of compliance with Part C Proposed Contract:
Statement:

1.10. Insurance details

Professional Indemnity insurance policy Yes No N/A

Level of Cover

Public and products insurance policy Yes No N/A

Level of Cover

1.11. Financial details

1 FINANCIAL HISTORY

1.1 Has the Tenderer, or have any of the Tenderer’s company directors or the Tenderer’s
company secretary, ever

 Been declared bankrupt or Yes (Please attach all relevant details)

compounded with or made an
No
assignment for the benefit of
creditors?

 Had any other insolvency or Yes (Please attach all relevant details)
bankruptcy actions commenced
No
against them

 Been engaged in the management of Yes (Please attach all relevant details)
a company which has taken or had
No
instigated against it any action
resulting in the winding up of the
company, being placed under official
management or had a receiver and
manager appointed?

1.2 Has there been any significant event, matter or circumstance which has arisen since the
end of the last financial year which may adversely affect the operations of the Tenderer, its

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 parent or associated entities?

Yes (Please provide details): No

1.3 Is there, or has there been, any merger or acquisition that can be notified, either recent
(within the past 12 months) or which is imminent?

Yes (Please provide details): No

1.4 Have there been any material court proceedings of any kind, actual or threatened, against
the Tenderer, its ultimate Australian parent or associated entities or any director of the
Tenderer, its parent or associated entities within the past 5 years?

Yes (Please provide details): No

1.5 Have there been any de-registration actions against the Tenderer, its ultimate parent or
associated entities within the past 5 years?

Yes (Please provide details): No

1.6 Have there been any actions of insolvency proceedings, actual or threatened (including
voluntary administration, application to wind up, or other) against the Tenderer, its parent
or associated entities within the past 5 years?

Yes (Please provide details): No

Have there been any material breaches of or defaults under any agreement, order or
award binding on the Tenderer, its ultimate parent company or associated entities?
1.7

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 Yes (Please provide details): No

1.8 Have there been any other factors which could impact on the financial ability of the
Tenderer, its ultimate parent company or associated entities to successfully perform the
Agreement?

Yes (Please provide details): No

1.9 Is the Tenderer 'trading solvent and able to meet its debts as and when they fall due in the
normal course of business'?

Yes No (Please provide details):

If requested the Tenderer is to provide the following financial details:

a. Annual turnover over the last 5 years; and
b. Latest audited copies of its Annual Accounts (including notes).

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 10.Schedule 5 - Conflict of Interest
1.12. Declaration
Provide details of any interests, relationships or clients which may or do give rise to a conflict of interest
and the area of expertise in which that conflict or potential or perceived conflict does or may arise and
details of any strategy for preventing conflicts of interest.

1.13. Management
Outline the processes you have in place to handle any future conflict of interest (actual or perceived).

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 11. Schedule 6 – Social Procurement Framework outcomes
(for procurements under $1 mil)
LMW has prioritised the following Social Procurement Framework Objectives:
 Supporting safe and fair workplaces
 Opportunities for Victorian Aboriginal People or Businesses
 Sustainable Victorian regions
 Environmentally sustainable business practices
Tenderers are required to provide information regarding their contribution to and/or business
practices that support social and sustainable benefits to the Victorian community.
The below areas of the LMW region have been identified as having a low score on the Socio-
Economic Indexes for Areas (SEIFA) Index of Relative Socio-economic Disadvantage (IRSD) 2016.
Please use this list to complete the below questionnaire.

3494 Nangiloc, Carwarp Colignan Area 3579 Kerang, Murrabit Mystic Park et
Cullulleraine, Cardross, Red Cliffs,
3496 3580 Koondrook
Werrimull, Sunny Cliffs
3500 Mildura 3588 Woorinen south
3505 Merbein Yelta Cabarita Area 3594 Nyah
3549 Robinvale and surrounds 3595 Nyah West
3596 Wood Wood, Miralie 3585 Swan Hill Area

Tenderers are required to complete the questionnaire below.

Cleaning Services – Lower Murray Water Service Region

Contract No. 0440
 Social Procurement Questionnaire

Question YES NO Explanations / Further information / Evidence

1. Is your organisation a Social Benefit Supplier? ☐ ☐ Instruction: If ‘YES’, provide evidence that you meet the definition of Social
Benefit Supplier (e.g. certification by Social Traders).
2. Does your organisation currently engage Social Benefit ☐ ☐ Instruction: If ‘YES’, provide further information about the extent of this
Suppliers (directly or indirectly through your supply chain)? engagement (e.g. how many / what types / how much does your organisation
spend annually).
3. Is your organisation based in one of the regions identified ☐ ☐ Instruction: If ‘YES’ provide details of where your business is based
above?
4. Does your organisation employ staff that are located in the ☐ ☐ Instruction: If ‘YES’ provide details of how many
areas identified above?
5. Does your organisation engage businesses based in the areas ☐ ☐ Instruction: If ‘YES’, explain:
identified above?

6. Does your organisation provide opportunities for Aboriginal ☐ ☐ Instruction: If ‘YES’, explain:
people or use certified Aboriginal businesses
1. Does your organisation have policies and/or procedures
☐ ☐ Instruction: If ‘YES’, list which ones your organisation has in place.
for the following:
2. Equal opportunity and anti-discrimination;
3. Family violence leave;
4. Workers compensation;
5. Long service leave; or
6. Superannuation.
7. Does your organisation have a formal environmental
☐ ☐
management system in place?