TEST 3: DTI 2023

Property of Gabrielle Margaret L. Cabalang s2023

_______________ 1. Right to be protected against the marketing of goods or the provision of services
that are hazardous to health and life.

_______________ 2. Before purchasing a product, it is very important for you to read the label carefully
so that you would be able to know its use. What right does this fall into?

_______________ 3. Regarding a product, who gives out the best detailed information?

_______________ 4. Read newspapers, bulletin boards in private and government offices, especially in
your locality for announcements of public hearing. Which consumer right is this?

_______________ 5. With regards consumer right to representation, if you are not satisfied, who should
we turn to, especially if this issue concerns our locality?

_______________ 6. If mediation falls which follows?

_______________ 7. The decision of the Consumer Arbitration Officer becomes final and executory
unless appealed to the Department Secretary concerned within __________ from receipt of such order.

_______________ 8. What are the three sectors of society?

_______________ 9. The three sectors of society would embark on an information campaign through
tri-media on consumer related issues. What consumer right does this fall into?

_______________ 10. ___________ the source of solid wastes by buying earth friendly products

_______________ 11. ___________ products and containers as much as possible

_______________12. ____________ because using recycled products and recycling per se, will prolong
the life of our land fills

_______________ 13. Responsibility to be more alert and questioning about the use of, and the price
and quality of goods and services we use.

_______________ 14. When was the consumer rights conceptualized/ created?

_______________ 15. Who created the consumer rights and where?

_______________ 16. When was the first Consumer Rights Day practiced and by who?

_______________ 17. Responsibility to assert ourselves and act to ensure that we get a fair deal

_______________ 18. Responsibility to organize together as consumers to develop the strength and
influence to promote and protect our interest
_______________ 19. A sales act or practice is considered _____ whenever the producer, manufacturer,
supplier or seller of a consumer product or owner or operator of a service or repair firm through
concealment, false representation or fraudulent manipulation, induces a consumer to enter into a sales
or lease transaction of any product or service

_______________ 20. What label can we put on a sales act whenever it can be supplied I a quantity
greater than the supplier intends?

_______________ 21. True or False: A deceptive sales act or practice by a seller or supplier in
connection with a consumer transaction violates the Consumer Act only when it occurs during and after
transaction.

_______________ 22. What specific words or phrases shall not be written into the contract of sale or
receipt in a sales transaction?

_______________ 23. RA ______ is also known as the Bulk Sales Law

_______________ 24. The provision of “No Return, No Exchange” notice is considered _____ because it
creates a misconception on the part of consumers that they do not have the right to return shoddy or
defective goods or demand for remedies in case of defective or imperfect service.

_______________ 25. Fraudulent tricks or machinations shall not be employed in the demonstration of
the performance of a consumer product or service.

_______________ 26. The appearance of consumer products shall not be unreasonably enhanced as to
deceive consumers on their true characteristics or condition.

_______________ 27. Sale of consumer products or services by mail, telephone, any form of
telecommunications, message delivery service or like facilities or through any form of mass media but
shall not include general advertising.

_______________ 28. A sale or lease of consumer products whereby the prospective buyer or lessor is
only able to inspect or examine a consumer product for sale through an example, model, prototype of
the consumer product or a specimen from among several units being sold in sets or bulk.

_______________ 29. Sale or lease of a consumer product or service whereby the only inducement is
through a description of the product or service either verbally or through any form of literature.

_______________ 30. In a Negative Option sales plan, one of the required stipulations under the
exceptions that the business entity should provide a statement that the buyer may decide within a
specified time which shall not be less than __________ from the date of receipt of the selection or offer.

_______________ 31. If the home solicitation sale permit is to be conducted nationwide or in several
regions including Metro Manila, where should we file the application?

_______________ 32. True or False: Any service firm engaged in the provision of consumer services shall
not represent that it has a certain facility and/or amenity unless the same is actually available to the
consumer and in good working condition.

_______________ 33. The downpayment required for service firms should not exceed what percent?
_______________ 34. Who will shoulder the cost of repair in case it was further damaged during the
repair?

_______________ 35. Penalty for violating Title III, chapter 1.

_______________ 36. The time limit within which a buyer may return defective products should be
within 10 days; true or false?

_______________ 37. Best proof of the purchase of goods

_______________ 38. A store can print in their invoices the statement “Exchange of merchandise will
not be accepted without a valid receipt or other evidence or purchase? True or False?

_______________ 39. Can a store impose the condition that merchandise can only be exchanged once?

_______________ 40. What should the complainant bring with themselves whenever filing a complaint
especially in the provincial office of the DTI?

_______________ 41. 2 types of imperfections regarding products

_______________ 42. There may be items which can be determined as defective only when used. True
or False?

_______________43. The statement “Sale Items are non – refundable” are only allowed in ________
provided the defects are apparent and visible to the consumer and that proper disclosure in the form of
tags or notices are made at the time of purchase.

_______________ 44. Device attached to a commodity stating the price at which it is offered for sale.

_______________ 45. When are erasures or alterations in price tag allowed?

_______________ 46. Does the price tag law cover wholesale?

_______________ 47. If price tag isn’t applicable in consumer services, what is then?

_______________ 48. A person shall first secure a permit for sales promotion from the department at
least _______ before the commencement of the promotion period.

_______________ 49. Door prizes require a sales promo permit; true or false?

_______________ 50. What specific information should be included in the announcements, publication
or advertisement of the mechanics of the sales campaign?

_______________ 51. Deadline for submission of entries in sales promotions should be ____ before the
date of the draw or selection of winners.

_______________ 52. Sales promotion duration

_______________ 53. How many times can a grand draw or final selection of winner be made? And
when shall it be held after the postponed.

_______________ 54. When can a winner claim his prize?

_______________ 55. Price Reduction Sales promo duration and closing out sale duration?