This document analyzes the internal strategies of an automotive workshop. It identifies the workshop's main strengths as having its own location in a strategic area, knowledgeable staff, competitive prices, and good customer service. Weaknesses include being a new player and needing to build customer trust. Opportunities exist in attracting new and past customers, selling spare parts, and expanding services. Main threats are from competitors lowering prices and fluctuations in spare part costs.
This document analyzes the internal strategies of an automotive workshop. It identifies the workshop's main strengths as having its own location in a strategic area, knowledgeable staff, competitive prices, and good customer service. Weaknesses include being a new player and needing to build customer trust. Opportunities exist in attracting new and past customers, selling spare parts, and expanding services. Main threats are from competitors lowering prices and fluctuations in spare part costs.
This document analyzes the internal strategies of an automotive workshop. It identifies the workshop's main strengths as having its own location in a strategic area, knowledgeable staff, competitive prices, and good customer service. Weaknesses include being a new player and needing to build customer trust. Opportunities exist in attracting new and past customers, selling spare parts, and expanding services. Main threats are from competitors lowering prices and fluctuations in spare part costs.
1 Lokasi Adalah Hak Milik Sendiri 0.2 2 Lokasi merupakan simpul 3 daerah yaitu Karanganyar, Boyolali dan Surakarta 0.2 3 Sistem Admistrasi menggunakan Operating system Bengkel 2.0 0.15 4 Sumber daya manusia yang memiliki latar belakang bidang otomotif yang kuat 0.15 5 Pengetahuan tentang mesin meliputi perawatan yang bagus 0.15 6 Supplier Part dan Bahan yang dekat. 0.15 7 Servis yang mengutamakan edukasi perawatan kepada pelanggan 0.15 8 Harga yang kompetitif 0.15 9 Pelayanan perawatan yang mengutamakan kualitas hasil 0.15 10 SOP Pelayanan yang standar 0.1 11 Layout Bengkel yang nyaman dan aman untuk pelanggan dan mobilnya 0.15 12 Ketepatan estimasi waktu dan Harga. 0.15 13 Peralatan yang lengkap untuk perawatan 0.1 Sub Total 1.95
Weakness ( kelemahan) Bobot
1 Merupakan Pemain baru dalam hal bengkel 0.2 2 Menumbuhkan kepercayaan daya tarik Pelanggan untuk masuk kebengkel 0.05 3 SDM hanya 2 orang untuk awal running bengkel 0.1 Sub total 0.35 1
Opprtunity (Potensi) Bobot
1 Menarik Pelanggan pelanggan baru dari sekitar bengkel 0.2 2 Menarik Pelanggan Lama bengkel yang sedang dalam kesulitan 0.2 3 Pembukaan cabang di tempat lain. 0.1 4 Penjualan Spare part dan aksesoris kendaraan 0.1 5 Pembukaan jasa Home Servic bagi Pelanggan 0.15 6 Membuka kerjasama perawatan dengan perusahaan di sekitar Bengkel 0.15 Sub total 0.9
Threat (Ancaman) Bobot
1 Kompetitor yang merusak harga 0.2 2 Ketidakpastian harga sparepart tertentu 0.1 3 Kesulitan dari segi waktu pembelian part harus inden (unit tertentu) 0.1 4 Kenaikan Harga Part dan bahan 0.1 Sub total 0.5 1 Peringkat Skor Bobot 4 0.8 4 0.8 3 0.45 3 0.45 3 0.45 4 0.6 4 0.6 4 0.6 4 0.6 3 0.3 3 0.45 3 0.45 3 0.3 6.85