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Estim a si pe nge rja a n: 0de tik

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Disusun ole h Ge de P utra

1. "An arrangement to meet someone at a particular time and place." T his definition is about?

a) Appointment b) Booking

c) Reservation d) Order

2. "An arrangement that you make with a restaurant, hotel or travel agent". T his definition is about?

a) Appointment b) Rent

c) Order d) Reservation

3. Which one expression of making an appointment?

a) I would like to book a table for two people. b) I would like to book a ticket.

c) I would like to reserve one double bedroom d) Are you free next week?
for two people.

4. Which one expression of making reservation?

a) Can we have lunch together today? b) Are you free tomorrow?

c) I would like to make an appointment with d) I would like to book a deluxe room for two
you. night.

5. Which one expression of setting another time?

a) Are you free tomorrow morning? b) I'm sorry I can't meet you tomorrow morning.

c) I'm afraid I must break my appointment with d) I'm afraid I can't. What about tomorrow
you tomorror at 11.00 o'clock a.m morning at 09.00 o'clock?
6. Receptionist: Hello, T he Lovina Restaurant, good morning. Can I help you?
Guest: Hello, I'd like to reserve a table in this restaurant while my staying on board.
Receptionist: Certainly, Sir. For what day, please?
Guest: For tomorrow.
Which one expression of accepting a phone call?

a) Certainly, Sir. For what day, please? b) Hold on, please!

c) Hello, T he Lovina Restaurant, good morning. d) Hello, I'd like to reserve a table in this
Can I help you? restaurant while my staying on board.

7. Receptionist: Hello, T he Lovina Restaurant, good morning. Can I help you?

Guest: Hello, I'd like to reserve a table in this restaurant while my staying on board.
Receptionist: Certainly, Sir. For what day, please?
Guest: For tomorrow.
What can we learn from the dialogue?

a) T he receptionist shows the direction to the b) T he guest meets the receptionist privately.
restaurant.

c) T he guest calls to book a table at the d) T he guest wants to buy a table.

restaurant.

8. Mr. Ari : Hello, Ari speaking. What can I do for you?

Agus : Hello, Mr. Ari. T his is Agus, your student. I want to talk about your English assignment. Are
you available today?
Mr. Ari : Today? I'm afraid I can't. I have another appointment today.
Agus : I see. Is tomorrow convenient for you?
Mr. Ari : Yes. Come to my office in the morning! I will be free at that time.
Agus : Alright, Mr. Ari. T hank you. See you tomorrow, Mr. Ari.
Mr. Ari : See you.
Which one of expression of rejecting based on the dialogue above?

a) I see. Is tomorrow convenient for you? b) I'm afraid I can't. I've another appointment
today.

c) Yes. Come to my office in the morning! d) Alright, Mr. Ari. T hank you. See you tomorrow.
9. Mr. Ari : Hello, Ari speaking. What can I do for you?
Agus : Hello, Mr. Ari. T his is Agus, your student. I want to talk about your English assignment. Are
you available today?
Mr. Ari : Today? I'm afraid I can't. I have another appointment today.
Agus : I see. Is tomorrow convenient for you?
Mr. Ari : Yes. Come to my office in the morning! I will be free at that time.
Agus : Alright, Mr. Ari. T hank you. See you tomorrow, Mr. Ari.
Mr. Ari : See you.
What can we conclude from the dialogue?

a) Agus wants to do English assignment with b) Agus wants to submit his English
Mr. Ari together. assignment to Mr. Ari.

c) Agus can't meets Mr. Ari today, because he d) Agus would like to make an appointment
has another appointment. with Mr. Ari, because he would like to talk
about English assignment.

10. Mr. Ari : Hello, Ari speaking. What can I do for you?
Agus : Hello, Mr. Ari. T his is Agus, your student. I want to talk about your English assignment. Are
you available today?
Mr. Ari : Today? I'm afraid I can't. I have another appointment today.
Agus : I see. Is tomorrow convenient for you?
Mr. Ari : Yes. Come to my office in the morning! I will be free at that time.
Agus : Alright, Mr. Ari. T hank you. See you tomorrow, Mr. Ari.
Mr. Ari : See you.
Which one of expression of making an appointment based on the dialogue above?

a) Are you available today? b) Are you free today?

c) I want to talk about your English d) Yes. Come to my office in the morning!
assignment.