The document discusses various cognitive biases and heuristics that affect human probabilistic judgements. Some of the key biases mentioned include the representativeness heuristic, conjunction fallacy, gambler's fallacy, hot hand fallacy, and conservatism. These mental shortcuts can lead people to ignore base rates, judge probabilities based on small samples, and make incorrect assumptions about independent events. Overcoming these biases requires understanding how sample size, prior probabilities, and chance are properly assessed according to statistical principles.
The document discusses various cognitive biases and heuristics that affect human probabilistic judgements. Some of the key biases mentioned include the representativeness heuristic, conjunction fallacy, gambler's fallacy, hot hand fallacy, and conservatism. These mental shortcuts can lead people to ignore base rates, judge probabilities based on small samples, and make incorrect assumptions about independent events. Overcoming these biases requires understanding how sample size, prior probabilities, and chance are properly assessed according to statistical principles.
The document discusses various cognitive biases and heuristics that affect human probabilistic judgements. Some of the key biases mentioned include the representativeness heuristic, conjunction fallacy, gambler's fallacy, hot hand fallacy, and conservatism. These mental shortcuts can lead people to ignore base rates, judge probabilities based on small samples, and make incorrect assumptions about independent events. Overcoming these biases requires understanding how sample size, prior probabilities, and chance are properly assessed according to statistical principles.
Dr Yamini S. Faculty of Operations and Analytics Department of Management Studies, NIT Trichy
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Mental Shortcuts: Cognitive Heuristics The Representativeness Heuristic • Detailed association / Expected association - The tendency to judge membership in a group by how well a particular instance matches a prototype of the group. Sometimes, when an event / object is a representative of other, likelihood of occurrence / outcome (any form of decision) is judged by its similarity to the representative condition. The probability of one given the other will be overestimated • Base rate neglect / Base rate fallacy: The tendency to base judgements on specifics, ignoring general statistical information Yamini | Behavioural Dynamics in Decision Making 2 Mental Shortcuts: Cognitive Heuristics Halo Effect: • It is the tendency for positive impressions of a person, company, brand or product in one area to positively influence one's opinion or feelings in other areas • It is also known as physical attractiveness stereotype, where the overall impression about a person influences how we feel or think about their character
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Mental Shortcuts: Cognitive Heuristics Horn Effect: • It is the tendency of one perception of another to be unduly influenced by single negative trait • An opinion of a friend, a piece of music, emotional state also have an influence on our powers of observations, our thoughts, our opinion and our behaviour. Putting some in halo/ horn corner also influences how you react in a situation involving this person
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Mental Shortcuts: Cognitive Heuristics Conjunction Fallacy • People have a false assumption that more specific conditions are more probable than more general ones • This can be proven mathematically. The probability of a conjunction is never greater than the probability of its conjuncts P (A) ≥ P(AՈB) ≤ P(B) • Most people exhibit this bias because they use the representativeness heuristic to make this kind of judgment Yamini | Behavioural Dynamics in Decision Making 5 Mental Shortcuts: Cognitive Heuristics Gambler’s fallacy • It is the mistaken belief that if something happens more frequently than normal during a given period, it will happen less frequently in the future (or vice versa) • In situations where the outcome being observed is truly random and consists of independent trials of a random process, this belief is false. The fallacy can arise in many situations, but is most strongly associated with gambling, where it is common among players • The false assumption that the past independent events have an effect on future outcomes Yamini | Behavioural Dynamics in Decision Making 6 Mental Shortcuts: Cognitive Heuristics Gambler’s fallacy • There is a bias against consecutive decisions (recent ones) in the same direction • When people make “yes-no” decisions, they're more likely to say yes if their previous decision was no, and vice-versa • Judgements of lawsuit, referees of sports, processing pattern of job and loan application, interpreting the performance of a mutual fund • Misconception of chance: Misperceptions of what constitutes a fair process (assuming that the pattern regresses toward the mean) can contrarily lead to unfair decisions
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Mental Shortcuts: Cognitive Heuristics Hot Hand Fallacy • Misconception that short random sequence resembles a long one by believing in law of small numbers • The 'hot hand' is the notion where people believe that after a string of successes (or failures), an individual or entity is more likely to have continued success (or failure) • Unfortunately, both the predictions (gamblers and hot hand phenomenon) are not true and many gamblers commit both the fallacies on the same day • Psychologists believe that the hot hand is a fallacy that stems from the representative heuristic • Still, some research shows that for certain sporting events, the hot hand may be real
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Mental Shortcuts: Cognitive Heuristics Hot Hand Fallacy • Some research show that for certain sporting events, the hot hand may be real • Decision of an investor to buy or sell a mutual fund depends largely on the track record of the fund manager, they will be more likely to buy a winning stock and sell a stock with negative earnings as the trend length increases • Once an investor, and likely a gambler, begins to think they have a hot hand, many biases such as overconfidence, illusion of control, recency bias and hindsight bias can arise Yamini | Behavioural Dynamics in Decision Making 9 Mental Shortcuts: Cognitive Heuristics Conservatism (belief revision) • While processing information, it is the human tendency to revise one's belief insufficiently when presented with new evidence • It describes human belief revision in which persons over-weigh the prior distribution (base rate) and under-weigh new sample evidence when compared to Bayesian belief-revision • People fail to adjust sufficiently far away from the initial "anchor“. There is a noisy conversion of objective evidence (observation) into subjective estimates (judgment) • Less reliable evidence leads to conservative updating
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Conservative Accounting • All probable losses (expenses and liabilities) are recorded when they are discovered even when there is uncertainty about the outcome • However gains (revenues or assets) can only be registered when they are fully realized, even when there is some uncertainty of receiving it • It is also called as the prudence concept, where anticipate no profit, provide for all losses. Inventory recorded should also be at the low of either its acquisition cost or current market value • One should always error on the most conservative side of any financial transaction, as it helps the business entity to stay safe • While going through the company’s financial statements, potential investors / tax preparation pro / partners must get an assurance that the profit of the business is not overestimated, otherwise it will mislead the company stakeholders
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Mental Shortcuts: Cognitive Heuristics Ambiguity Aversion • We are suspicious in situations when we are not sure of the probability • It is also known as uncertainty aversion, which is a preference for known risks over unknown risks. • Being specific in the offer and interaction and explaining how big is the chance , instead of giving a vague information can interest people and helps in reducing the aversion of being fooled • Giving guaranteed offers and fixed discounts increases the sales than probabilistic deals do • Focus on the ambiguities present in your competitor’s offer and emphasize on the certainty of your offer
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Mental Shortcuts: Cognitive Heuristics Insensitivity to sample size • It is a cognitive bias that occurs when people judge the probability of obtaining a sample statistic without respect to the sample size • According to statistical theory, a small sample size allows the statistical parameter to deviate considerably compared to a large sample • The results of larger samples deserve more trust than smaller samples, as per law of large numbers • Representativeness heuristic is also employed when subjects estimate the probability of a specific parameter of a sample Yamini | Behavioural Dynamics in Decision Making 13 Mental Shortcuts: Cognitive Heuristics Illusion of Validity • Overconfidence means that people exaggerate the accuracy of their prediction of an outcome although there are other important factors that affect the accuracy of prediction • Overestimation: It occurs when people think they are better than they truly are • Over placement: It occurs when people believe they are better than others • Over precision: When people have exaggerated faith that they know the truth
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How probabilistic judgements are made? • People are insensitive to prior probability of outcomes Ignore base rate frequencies • People are insensitive to sample size Follow law of small numbers • People have a misconception of chance Follow gambler’s fallacy also hot hand fallacy • People have illusion of validity and insensitiveness to predict events • People exhibit conjunction fallacy • People may use a biased sample, may ignoring a common cause or confuse with cause and effect
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Common mistakes in Data Interpretation • Ignoring the prior probabilities when making decisions • Associating higher weightage to the representations that we have in our mind • Not realising that conjunction (more specific ones) of two events is less probable than the probability of one event happening (more general ones) • P(A) > P(AnB) < P(B) • Smaller samples tend to deviate from standard statistics • Being more conservative / generous in updating beliefs or predicting probabilities Yamini | Behavioural Dynamics in Decision Making 16 Common mistakes in Data Interpretation • Thinking that future probabilities are altered by past ones, relying on the sequence for independent events • Completely disregard the probabilities when making decisions under uncertainty • Mistakenly believe that we can completely control chance events • Extrapolating large scale patterns to samples of smaller size (law of large numbers) • Look at the sample size
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